Job Summary:

• Review all the information needed for a mailing job is accurate and on the job ticket.
• Ensure complete and accurate data entry in the mailing software
• Helps with monitoring jobs being processed and follows up with CSR/Sales on pending/missing information.
• Verify with the CSR/Sales that the client has all the information needed for the approval of the job.
• Assists with following up on the production of all mailing jobs through completion.
• Responsible for monitoring all Storefront orders that involve mailing through production and completion.
• Serves as a backup for the daily collection, processing, and approval of all orders.
• Ensure that all jobs are processed and completed in accordance with USPS standards.
• Understand the company’s waste recycling procedures and gives instructions on how to dispose of waste.

Skills on Resume: 

• Attention to Detail (Soft Skills)
• Data Entry Proficiency (Hard Skills)
• Communication (Soft Skills)
• Project Management (Soft Skills)
• USPS Knowledge (Hard Skills)
• Problem-Solving (Soft Skills)
• Waste Management (Hard Skills)
• Flexibility (Soft Skills)

Job Summary:

• Help manage the Gmail production calendar by noting daily milestones such as data due dates, creative art release dates, mail drop dates, etc, in the Direct Mail Team’s calendar
• Take Meeting Minutes for all Direct Mail Team & Vendor meetings
• Update and own the daily Direct Mail Team Status Document daily to ensure deliverables are met across the team
• Manage the DM archive folders on all Direct Mail samples for creative planning, presentations, and historical reference for the Direct Mail Team and Product Marketing Managers
• Assist in the planning of Quarterly Business Review and Executive Business Review Meetings set up (across multiple departments at SoFi and Direct Mail Vendors)
• Create tracking URLs for monthly campaigns through SoFi’s internal UTM creation process (tracking URLs used to track Direct Mail attribute for every monthly campaign)
• Review monthly Direct Mail Matrix by product to ensure accuracy (Products including Credit Card, Personal Loans, Home Loan Refinance & Student Loan Refinance)
• Maintain the Credit Card Testing Roadmap hygiene to ensure it’s always up to date for the Direct Mail Team and Product Marketing Manager reference by working with Creative Agency Vendors on a daily basis
• Serve as the backup when Mailing Manager

Skills on Resume: 

• Project Management (Soft Skills)
• Scheduling (Hard Skills)
• Note-Taking (Soft Skills)
• Data Management (Hard Skills)
• Event Coordination (Soft Skills)
• Analytics (Hard Skills)
• Attention to Detail (Soft Skills)
• Backup Support (Soft Skills)

Job Summary:

• Archive Credit Card Direct Mail Planning Decks, Matrix, Readout decks (on final campaign results) and Competitive reports for the Direct Mail Team and Credit Card Product Marketing Manager
• Ensure alignment with the Credit Card Offer Management Product Manager and the Direct Mail Team’s Credit Card Creative Roadmap
• Take meeting minutes for every Credit Card Creative Presentation to send out to SoFi’s Credit Card Team to ensure alignment
• Work with the Direct Mail Lead and Credit Card Product Marketing Manager to ensure
• Manage all Direct Mail suppressions/opt-outs with Direct Mail Vendor and internal SoFi Team who manage opt outs
• Maintain the Direct Mail ‘Compliance and Legal Approval & Pending Approval’ document for Creative development reference across SoFi and Creative Agency Vendors alike
• Assist in Direct Mail Invoice library archive to assist the Direct Mail Lead in monthly billing to ensure deliverables are met
• Manage and update weekly Direct Mail Postage savings by working with the Direct Mail Team’s Print Vendor and the USPS

Skills on Resume: 

• Document Management (Hard Skills)
• Team Coordination (Soft Skills)
• Note-Taking (Soft Skills)
• Creative Alignment (Soft Skills)
• Data Management (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Invoice Management (Hard Skills)
• Vendor Management (Hard Skills)