Published: Nov 25, 2024 - The Digital Product Owner leads product initiatives and enhances user experiences from conception through implementation, defining user stories, acceptance criteria, and interface designs to meet platform requirements. Collaborations with cross-functional teams are vital to translating user needs into tangible features, ensuring technological feasibility and alignment with business goals through comprehensive analysis and stakeholder engagement. Continuous industry trend monitoring and stakeholder partnerships foster innovation and drive the strategic use of new tools and technologies.

Tips for Digital Product Owner Skills and Responsibilities on a Resume
1. Digital Product Owner, Innovate Digital Solutions, Raleigh, NC
Job Summary:
- Provides leadership and set the vision for an agile squad
- Builds team working agreement
- Works with the business to develop value cases for new products and improvements supporting the digital strategy and roadmap
- Defines sprint increments, establishes feature acceptance criteria in line with business priorities and works with the team to deliver
- Provides feedback loop through Sprint retrospectives
- Partners with Innovation & Engineering to develop effective working relationships with internal and external team members to support process and system improvements, queries, requests and issues
- Supports data strategy and Maintains the backlog
- Aligns with global product owner accountabilities
- Establishes story acceptance criteria, accepts stories into the baseline
- Provides research assistance in new products, innovation or incubation agendas
- Together with I&E, co-executes design thinking workshops to identify business problem statements and idea review
- Provides input on targeted innovation campaigns and initiatives
- Shares digital best practices and suggests solutions
- Complies with BP's Code of Conduct and models BP's Values and Behaviors
Skills on Resume:
- Visionary Leadership (Soft Skills)
- Agile Management (Hard Skills)
- Strategic Business Planning (Hard Skills)
- Team Collaboration (Soft Skills)
- Stakeholder Engagement (Soft Skills)
- Data Strategy Oversight (Hard Skills)
- Innovation Facilitation (Soft Skills)
- Ethical Compliance (Soft Skills)
2. Digital Product Owner, AgilePath Technologies, Madison, WI
Job Summary:
- Attend Auto intake meetings with business stakeholders to assess the impact to CCN and any dependencies
- Prioritize Auto Alert use cases for implementation
- Support other Auto Product Owner partners with stakeholder approvals for full customer alert experience (including legal, compliance, and risk stakeholders)
- Ensure CTIATCPA requirements are met for SMS alerts Collaborate with partner Auto technology teams on data mapping between systems to ensure CCN has all necessary data to deliver the expected customer alert experience
- Define clear and thorough requirements for CCNrsquos Auto agile development squad
- Coordinate with partner Auto technology teams to approve end-to-end testing strategy
- Review, triage and communicate testing issues
- Responsible for daily monitoring of the performance of Auto alerts to identify defects or opportunities for improvements
- Provide stakeholders with regular reporting on the progress of each Auto Alerts initiative
- Proactively stay up to date on and provide with expertise in the competitive landscape as it relates to alerts
- Monitor the voice of the customers and work with the CCN Product Manager to implement countermeasures to address customer feedback
- Participate in the design and development of web and mobile services for all Bank customer segments.
- Participate in the definition, requirements specification and design analysis and documentation for the development of new services.
Skills on Resume:
- Stakeholder Communication (Soft Skills)
- Prioritization (Hard Skills)
- Product Ownership (Hard Skills)
- Data Mapping (Hard Skills)
- Quality Assurance (Hard Skills)
- Customer Feedback Management (Soft Skills)
- Competitive Analysis (Hard Skills)
- Web and Mobile Service Design (Hard Skills)
3. Digital Product Owner, BrightWave Media, Tulsa, OK
Job Summary:
- Elaborate product goals and vision (aligned with company business strategy and objectives)
- Identify and prioritize user needs, using qualitative/quantitative insights, with the aim of elaborating on the most valuable product features.
- Collect business needs amongst the multiple stakeholders of the organization.
- An active member of the squad, next to the Scrum Master, TechLead and the whole development team.
- Act as representative of the business and end users in all defined Agile ceremonies and events.
- Manage product backlog & priorities and create epics and user stories.
- Follow up with the respective digital experts (UX, UI, BA…) on the backlog maturity and readiness.
- Participate in the elaboration of requirements define acceptance criteria, and refine needs)
- Businesses are accountable for the quality of deliverables in FUT phase and until product deployment.
- Monitor KPIs and dashboards aiming to measure product performance (incl. analytics, commercial indicators, user’s satisfaction).
- Ensure product performance and roadmap are communicated to key management stakeholders.
- Benchmark Telco competition and best-in-class actors on digital solutions.
- Follow up on digital trends and technology on the assigned digital scope and identify new opportunities
Skills on Resume:
- Product Vision and Strategy Development (Hard Skills)
- User Needs Analysis (Hard Skills)
- Stakeholder Management (Soft Skills)
- Agile Methodology (Hard Skills)
- Product Backlog Management (Hard Skills)
- Quality Assurance (Hard Skills)
- Performance Monitoring (Hard Skills)
- Competitive Benchmarking (Hard Skills)
4. Digital Product Owner, Elevate Tech Labs, Boise, ID
Job Summary:
- Support the Product Manager and the team to deliver My JLR platform development and enhancements
- Management of the JLR Digital process, ensuring tickets are processed and assigned accordingly to the correct individuals within the wider digital agency team
- Management of core agency staff on a daily basis.
- Being key ‘go to’ person for digital decisions usually focused on User Experience (UX) or Design queries
- Support the business change by taking proactive responsibility for the E2E process that My JLR will bring to the business
- Weekly reporting of digital team enhancement progress used in JLR management reports
- Working closely with the markets to help cascade big infrastructure changes / bespoke development for individual markets
- Working closely with internal stakeholders to help them realize digital vision
- Consult and manage through the team to get truly world-class digital marketing outcomes
- Support for agency / internal network on all digital work going through the Jaguar / Land Rover digital pipeline
- Undertake any other work as directed by line manager in connection with job as may be requested from time to time
- Discussing and determining product backlogs for each sprint, and reviewing the outputs of all sprints, to make sure they are in alignment with the product requirements.
- Defining and conveying the vision of what is to be built for the scrum team, to address client requirements and ensure successful product for business objectives.
- Working closely with the scrum master and development team, to ensure the right things to be focused on and completed during the development process.
Skills on Resume:
- Digital Product Support (Hard Skills)
- Ticket Management (Hard Skills)
- Team Management (Soft Skills)
- UX & Design Consultation (Hard Skills)
- Business Change Management (Soft Skills)
- Progress Reporting (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Sprint Management (Hard Skills)
5. Digital Product Owner, Quantum Cloud Services, Wichita, KS
Job Summary:
- Communicates system outages to vendors
- Elevates to Information Technology when necessary
- Tracks repairs and follows up to ensure the vendor is aware of app failures
- Documents root cause analysis in the tracker.
- Works with cross-functional stakeholders to define qualitative and quantitative analysis methods, success metrics, data sources, data integration, and customer targets.
- Proactively identifies new data sets to incorporate into analytics platforms for deeper optimization opportunities
- Identifies areas for data sanitation and cleanup.
- Ensures web analytics implementation and conversion tracking follow best practices
- Assists with organizing and reporting on service requests and updating documentation.
- Develop presentations and provide data-driven insights that guide execution, optimization, and investment decisions.
- Provides user administration for digital products, including internal Family Member access and external Customer accounts.
- Facilitates training of the business system
- Analyze the customer insights, data, vendor capabilities, and competitive analysis to identify opportunities to enrich mobile platforms and on-site Digital experiences
- Own selection and delivery of all digital CX products such as Payments, Digital Key, Check-in / Check-out, Events, Community animation etcetera
Skills on Resume:
- System Communication (Soft Skills)
- Issue Escalation (Soft Skills)
- Vendor Tracking (Hard Skills)
- Root Cause Analysis (Hard Skills)
- Data Integration (Hard Skills)
- Web Analytics (Hard Skills)
- Reporting (Hard Skills)
- Digital Product Ownership (Hard Skills)
6. Digital Product Owner, Sparkline Interactive, Richmond, VA
Job Summary:
- Participates as Subject Matter Expert in projects, focusing on smoothing the transition of projects from development staff to production staff by performing operation activities around training and documentation.
- Communicates change management procedures and assists in revising planning as appropriate to meet changing business/customer needs and requirements.
- Supports Omnichannel vision by performing impact analysis of business/customer requests.
- Supports release promotion by participating in UAT and facilitating business sign off for enhancement.
- Coordinates, communicates, and schedules with outside consultants/vendors to address questions, issues, service interruptions, and future enhancements or developments.
- Facilitates the addition, changing, or removing/archiving of Whataburger restaurant location data across multiple customer-facing digital channels.
- Updates content that is customer-facing within digital products including Food and Nutrition menu administration, recipe build/nutritional data
- Administers e-commerce and retail fulfillment services.
- Monitors adherence to department and project budgets and reports variances.
- Creates and maintains policies and procedures in the use and interaction with the application, including maintenance of templates, permissions, and documents
- Ensures documents, applications, and related procedures adhere to organizational policies and procedures.
- Lead the business and be the primary contact for all mobile platforms/customer facing App and digital experiences in hotels
- Design, delivery and operational support of all App platforms and other CX innovations through defined enhancement opportunities using Agile methodology in the form of epics and stories
Skills on Resume:
- Subject Matter Expertise (Hard Skills)
- Change Management (Soft Skills)
- Impact Analysis (Hard Skills)
- Release Promotion and UAT (Hard Skills)
- Vendor Coordination (Soft Skills)
- Content Administration (Hard Skills)
- Budget Monitoring (Hard Skills)
- Agile Methodology (Hard Skills)
7. Digital Product Owner, Synergy Digital Partners, Des Moines, IA
Job Summary:
- Be responsible for cross-Ericsson stakeholder relationships for intelligent analytics offerings, including evangelization, requirement prioritization, setting roadmaps, and building communities across Group Functions and Market Areas within the company
- Plan product strategy, roadmap, life-cycle management, and requirement handling for Intelligent Analytics products, including resourcing, budgeting and communication
- Develop and lead the strategic product backlog of features and roll-out plan for new/existing solutions, articulating the vision, goals, business impact and performance measures to drive adoption
- Oversee and internally communicate the product roadmaps with key stakeholders and respective partners, providing performance data at appropriate intersections
- Define and lead the framework, identifying the process, resources, and governance for agile digital product management
- Creation of outside-in industry analysis and benchmarking, open source landscape analysis, make-or-buy analysis, benefit analysis
- Contribute to evolution of unit strategy for innovation and transformation
- Lead in the selection of technology vendors including choice of platforms, definition of processes, negotiation of contracts and delivery of solutions
- Manage relationships with vendors and external partners in the delivery and maintenance phases
- Responsible for large budgets and all spending associated with projects
- Uplift in company-wide Digital Quotient, to ensure every team member has a deeper understanding of digital capabilities
- Inspire people and the broader team through mentorship and education to drive overall professional growth.
- Represent client's interests in the delivery of new digital product implementation and ongoing product management initiatives
- Assist in the establishment and management of rigorous processes and for the frequent, reliable and continuous release of valuable solutions
Skills on Resume:
- Stakeholder Management (Soft Skills)
- Product Strategy (Hard Skills)
- Backlog Management (Hard Skills)
- Agile Product Management (Hard Skills)
- Market Analysis (Hard Skills)
- Vendor Management (Soft Skills)
- Budget Management (Hard Skills)
- Team Mentorship (Soft Skills)
8. Digital Product Owner, NexaLogic Solutions, Little Rock, AR
Job Summary:
- Plan and specify features for the cloud-based access control system
- Create prototypes to gather early feedback from product management and end customers
- Validate the newest developer achievements directly on the cloud platform.
- Coordinate with the software test department to ensure quality
- Team up with developers and product managers in a frequent manner
- Update wiki documentation about (new) features and user stories
- Organization of digital product backlogs
- Keep fully informed of product roadmaps with PMs and POs
- Define and prioritize epics, user stories, and defects, providing clear articulation for team planning, estimation and sequencing
- Participate in the development of story acceptance criteria and support acceptance test-driven development.
- Lead team demonstrations to program partners and assist in the preparation for retrospectives.
- Design and conduct trials to test various digital product and feature launches
- Research the market, users and competitors to develop the roadmap
- Drive product requirements definition, product planning and product design of new features and enhancements.
- Work cross-functionally to launch new features
Skills on Resume:
- Cloud Product Planning (Hard Skills)
- Prototyping (Hard Skills)
- Developer Validation (Hard Skills)
- Quality Assurance Coordination (Soft Skills)
- Cross-functional Collaboration (Soft Skills)
- Documentation Management (Hard Skills)
- Backlog Organization (Hard Skills)
- Product Roadmap Development (Hard Skills)
9. Digital Product Owner, PixelCore Innovations, Albany, NY
Job Summary:
- Responsible for the end-state product/property experiences, including (but not limited to) meijer.com, Curbside, and 3rd party home delivery.
- Leader and decision maker for the assigned agile team(s) within the SAFe framework.
- See projects from start to finish, including a detailed breakdown of features at the beginning, through measuring success post-rollout.
- Convey the vision and goals to the team for each new feature prioritized.
- Create, own and is measured against the agile team’s objectives for each 10-week program increment.
- Maintain and prioritize the team’s backlog during the sprint planning process.
- Attend all regularly scheduled meetings as part of the SAFe framework, including sprint planning, sprint demos, system demos, retrospectives, and program increment planning events.
- Communicate status and progress externally.
- Establish the scum framework for the project and secures scrum team and management team working agreements.
- Develop epics, themes and stories in line with assessed value to ensure work focuses on those with maximum value and which are aligned with the product strategy and business objectives
- Communicate the vision and direction to the development and creative teams with regard to the project and product requirements
- Responsible for setting, prioritizing and evaluating work delivered from outsource partners for the products owned e.g. website and mobile apps
- Lead planning of product releases and set expectations for delivery of new features
Skills on Resume:
- Agile Project Management (SAFe Framework) (Hard Skills)
- Leadership (Soft Skills)
- Backlog Management (Hard Skills)
- Product Vision Communication (Soft Skills)
- Feature Planning (Hard Skills)
- Collaboration with Partners (Soft Skills)
- Measuring Success (Hard Skills)
- Scrum Framework (Hard Skills)
10. Digital Product Owner, Blue Horizon Digital, Columbus, OH
Job Summary:
- Closely align with business partners to understand core product strategy and key growth segments
- Avidly monitor sales, market, competitor and customer sentiment data to inform overall business and digital strategy
- Propose digital experiences based on detailed customer and competitive research and comprehensive ROI modeling
- Aggressively concept, test and scale new ways to grow digital sales/revenue in a manner that aligns with the core Digital Office and Home Lending business strategy
- Create and evolve the go-to-market strategy for Home Lending across public and secure channels.
- Write stories/epics to capture desired user experience/capabilities and business value
- Maintain and prioritize a product roadmap and backlog to ensure work focuses on those opportunities with maximum customer/business value and align with product strategy
- Take on responsibility for the day-to-day activities of an Agile team under the direction of the Experience owner
- Drive discovery through user research, user testing and multivariate testing
- Partner with User Experience leads/practitioners to employ user-centered design best practices in everyday Agile work
- Collaborate with Digital Marketing, Data Science, Content Strategy and SEO experts to maximize the use of digital capabilities as they are rolled out.
- Help monitor the health of the team and take ownership in enhancing the connection, collaboration and trust across the team.
- Monitor daily, weekly, and monthly traffic and sales reporting to highlight successes and issues.
- React to issues and opportunities aggressively to constantly protect and evolve the user experience
- Engage and manage vendors via existing, new or expanded contracts where appropriate.
Skills on Resume:
- Business Strategy Alignment (Soft Skills)
- Market Research (Hard Skills)
- ROI Modeling (Hard Skills)
- Digital Sales Growth (Hard Skills)
- Go-to-Market Strategy (Hard Skills)
- Story/Epic Writing (Hard Skills)
- Roadmap Management (Hard Skills)
- User Research (Hard Skills)
11. Digital Product Owner, MetaSphere Ventures, Grand Rapids, MI
Job Summary:
- Champion the voice of the customer, balanced with business needs to maintain the product roadmap and prioritization
- Be an easyJet product manager, championing best practices and the role digital can play in commercial, customer & operations programs.
- Drive commercial performance through focused improvements on conversion & transaction time moving forward digital £6bn+ revenue contribution.
- Provide effective line management to other Product Owners sitting within the Digital team, supporting development and mentoring
- Setting out the strategy and parameters within which they need to operate.
- Drive the implementation of feature developments through collaborative working with IT project management, business analysts, outsourced development partners, QA testers & operation systems team.
- Own & drive improvements in user experience by focusing on best-in-class usability and putting customer insight/analytics at the heart of thinking.
- Search out new opportunities to drive improvements to customer experience with innovative technologies and solutions, or just do it the easyJet way, different and pioneering.
- Championing the use of new technologies & approaches to drive efficiency, and performance and save costs.
- Delivery of other cross-functional day of travel development projects
- Develop a deep understanding of the current and future customer needs across all areas of the digital landscape that aligns to the overall strategy.
- Deeply understand user needs around post-purchase touchpoints through focus groups, field research, and data/analytics
- Work extensively with the leadership team and other senior stakeholders to define the overall strategy and direction for the product and the correct level of investment into the platform.
- Work with architects, heads of development, delivery and operations to design and deliver products and services to delight customers at a pace and that is cost-efficient.
Skills on Resume:
- Customer Prioritization (Soft Skills)
- Product Management (Hard Skills)
- Performance Optimization (Hard Skills)
- Line Management (Soft Skills)
- Strategic Planning (Hard Skills)
- Cross-Functional Collaboration (Soft Skills)
- User Experience (Hard Skills)
- Innovation (Hard Skills)
12. Digital Product Owner, Trailblaze Solutions, Billings, MT
Job Summary:
- Partners with agile team to deliver customer and business value through product features
- Develop user stories from prioritized features.
- Leads efforts to attain product vision and objectives.
- Writes acceptance criteria for user stories.
- Ensures that user stories meet the Definition of Ready (DoR) and are updated in the system.
- Provides status updates to the business and management.
- Collaborates with agile teams to follow through on business priorities and visions.
- Manages and prioritizes sprint backlogs.
- Empowers decisions regarding functionality and priority in the sprint.
- Communicate with key stakeholders of all levels to keep them up to date and bought into the product development process.
- Help implement Agile methodology and evangelize test & learn culture
- Accountable and responsible as the Product Owner (or as Product Manager working closely with agile Product Owners) for defining stories, managing a backlog, prioritizing stories, and accepting stories for an Agile scrum team.
- Obtain approvals and assignment of user stories across scrum teams where there are cross-team dependencies.
- Develops and manages Key Performance Indicators.
Skills on Resume:
- Product Feature Delivery (Hard Skills)
- User Story Development (Hard Skills)
- Product Vision Leadership (Soft Skills)
- Acceptance Criteria Writing (Hard Skills)
- Definition of Ready (DoR) Compliance (Hard Skills)
- Stakeholder Communication (Soft Skills)
- Sprint Backlog Management (Hard Skills)
- Key Performance Indicator (KPI) Management (Hard Skills)
13. Digital Product Owner, Velocity Tech Partners, Baton Rouge, LA
Job Summary:
- Own and support product initiatives and user experience from ideation to rollout.
- Define and write user stories, acceptance criteria and user interface design for platform and product enhancements.
- Obtain acceptance and alignment from stakeholders for the proposed scope and document requirements along with prioritization.
- Work with the technology team to deliver the scope that generates business value.
- Drive day-to-day prioritization of work operations, projects and scope, troubleshoot reported issues and escalate when appropriate.
- Work with a cross-functional team to translate customer needs and technology directions into new or enhanced features and services.
- Closely collaborate with the UI design, analytics, technology, compliance, operations, and lines of business to understand the feasibility of the solution and subsequently drive delivery of the solution.
- Collaborate with business sponsors to define, analyze and communicate product roadmap alignment with business objectives as supported by business cases, market research, customer data and competitive analysis.
- Represent sponsors’ visions and goals to the teams per alignment with business roadmap.
- Gather customer feedback to validate that the product works against stated metrics
- Stay up-to-date of technology trends.
- Partner with stakeholders to evaluate new tools and technologies.
- Analyze industry research/trends, competitors, analytics, user insights and third-party solutions impacting product.
- Support initiatives like data-driven insights, optimization and marketing automation
Skills on Resume:
- Product Ownership (Hard Skills)
- User Story Writing (Hard Skills)
- Stakeholder Alignment (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)
- Prioritization (Hard Skills)
- Market Analysis (Hard Skills)
- Technology Awareness (Soft Skills)
- Data-Driven Insights (Hard Skills)
14. Digital Product Owner, NovaLink Systems, Springfield, IL
Job Summary:
- Be the key representative of the customer (market) to the development team
- Co-create with the market Marketing and Technology teams a market product roadmap for eCommerce solutions (front end and back end), based on the market business objectives and strategies
- Lead requirements gathering sessions, prepare and delivering client presentations and work products/prototypes, document complex business processes
- Create, prioritize and accept user stories, incorporate them into release planning with external developers
- Identify where features or solutions from other markets can be adopted, and facilitate review and ultimate adoption
- Ensures implementations meet Legal, Risk and Compliance requirements.
- Represent Line of Business needs & priorities within the Digital teams.
- Staying connected to customer and business needs, as well as the evolving design and architecture of frontend platforms, to make aligned and informed decisions on the customer experience.
- Collaborating with Digital, Technology, Line of Business, Risk and other partners to support products and implement digital customer experiences such that customers can quickly, easily, and securely satisfy online banking needs.
- Drive innovation to achieve the scrum team’s Key Performance Indicators.
- Introduce new and better ways of working with the implementation of automated reporting, process improvements and a customer-focused emphasis on strategy
- Develop, implement, and iterate on the product roadmap and own project backlogs while managing projects’ backlog and agile development processes
Skills on Resume:
- Customer Representation (Soft Skills)
- Market Product Roadmap Creation (Hard Skills)
- Requirements Gathering (Hard Skills)
- User Story Prioritization (Hard Skills)
- Feature Adoption (Soft Skills)
- Legal & Compliance Awareness (Hard Skills)
- Customer Experience Alignment (Soft Skills)
- Agile Product Management (Hard Skills)
15. Digital Product Owner, Orbit Digital Group, Fargo, ND
Job Summary:
- Represent the business needs and requirements to drive feature implementation and development through collaboration with business partners, architecture, UX, CX and IT delivery teams.
- Manage technical product road maps to communicate and forecast project progress to stakeholders
- Improve the user experience by applying the product, consumer and Permanent TSB's customer insight data in conjunction with the UX team.
- In partnership with key stakeholders clearly identify and define user stories and acceptance criteria.
- Write clear and concise stories and use cases
- Manage, groom and prioritize the product backlog and work with the manager to prioritize based on a strong fact-based approach
- Maintain relationships between internal and external parties, including agencies and vendors for specified initiatives.
- Accountable for product vision, roadmap, backlog & release program across digital channels such as mobile, App and Stores
- Management of the external agency and ensuring the roadmap adheres
- Define the product deliverables across the digital portfolio as well as oversight & prioritization of product team deliverables
- Alignment of product deliverables across the digital portfolio
- Manage projects to scale, budgets and timeframes
- Responsibility for developing the best customer and business experiences based on insights across all digital through the development of new and existing features
- Consult for the wider business such as personalization with product development and delivery, responsible for the success of the product.
Skills on Resume:
- Business Representation (Soft Skills)
- Roadmap Management (Hard Skills)
- User Experience Improvement (Hard Skills)
- User Story Definition (Hard Skills)
- Story Writing (Hard Skills)
- Backlog Management (Hard Skills)
- Relationship Management (Soft Skills)
- Deliverable Alignment (Hard Skills)
16. Digital Product Owner, Atlas Tech Dynamics, Anchorage, AK
Job Summary:
- Ensure prioritized features are delivered in a timely and cost-effective manner
- Deliver and demonstrate commercial uplift resulting from feature realization
- Increase customer sentiment related to the online shopping experience
- Improve core e-commerce metrics aligned to individual KPIs
- Regularly reviews market trends, particularly pertaining to consumer behavior, to identify opportunities or assess the potential impact on the global websites
- Work with the Product Owner to build a product strategy and vision
- Closely support the delivery of the product development roadmap across digital channels
- Support the Road leadership team and Product Owners & Channel Managers to deliver the best return on investment
- Work together with stakeholders (commercial, marketing, operations, digital and finance) to deliver on customer and business needs.
- Ensure activity is data-driven, using data & analytics to drive decisions, and ensuring performance is tracked against KPIs and targets
- Communicate progress on delivery and development with stakeholders regularly
- Contribute to the integration of new technology platforms’ data in reporting
- Use Adobe Analytics and other products’ technical updates for analytics purposes, use vendor technology, follow up on CRM sources and translate data into user stories
Skills on Resume:
- Timely Delivery (Hard Skills)
- Commercial Uplift (Hard Skills)
- Customer Sentiment Improvement (Soft Skills)
- E-commerce Metrics Improvement (Hard Skills)
- Market Trend Analysis (Hard Skills)
- Product Strategy Development (Hard Skills)
- Stakeholder Collaboration (Soft Skills)
- Data-Driven Decision Making (Hard Skills)
17. Digital Product Owner, Crescent Interactive, Charleston, SC
Job Summary:
- Responsible for the strategic planning and execution of Corendon Airlines online sales channels (web & mobile & app)
- Creation and development of different and innovative projects, which will generate extra income for the company and improve the UX, in line with the business requirements.
- Continuously improve the UI and UX of the platforms with product designers
- Determine the strategy of web products to maximize revenue and increase the Net Promoter Score (NPS)
- Responsible for the implementation of the determined product in all stages.
- From the design process to the software development, accompanying, monitoring and checking the operational process over to the test phase including having responsibility for final implementation and going live with these products
- Plan and follow up the web & mobile version program by taking the road map and project outputs into consideration
- Prepare and run user acceptance test (UAT) scenarios
- Drive the partnership with business stakeholders and the development team to define and clarify business requirements. (Agile Project Management)
- Partner with User Experience, Marketing & Analysis teams to define the persona and customer segments, verify the Minimum Viable Product (MVP) and product scope, and determine customer needs in detail
- Ensure the necessary coordination and work follow-up with all relevant units and third-party technology companies to ensure that the planned products are completed and put online promptly and to coordinate workflows
- Active and regular use of Task management systems in order to obtain work outputs on time, according to department requirements
Skills on Resume:
- Strategic Planning (Hard Skills)
- Project Development (Hard Skills)
- UI/UX Improvement (Hard Skills)
- Revenue Maximization (Hard Skills)
- Product Implementation (Hard Skills)
- User Acceptance Testing (Hard Skills)
- Agile Project Management (Hard Skills)
- Stakeholder Collaboration (Soft Skills)