Job Summary: 

• Be the go-to person for publishing and maintaining digital content across some of Ennismore’s brands
• Help make images and other assets suitable for websites and marketing emails
• Support Ennismore’s Digital Product team with some juicy upcoming projects, including multiple hotel openings and new websites
• Run small projects and updates for websites, working with tools such as Trello, Monday and Jira
• Be responsible for receiving briefs and putting together regular marketing emails for The Hoxton and Working From
• Work with the Head of Digital Product to devise creative and conversion-lead designs for new emails and targeted campaigns
• Assist the team with monthly reporting
• Deploy and maintain digital tools and platforms in the market to support the business & consumer journey
• Perform activities relating to Search Engine Optimization on a continuous basis
• Support creation of SMS and E-mail based marketing campaigns and execute them
• Review and actively manage website and other online assets and sources
• Provide digital performance reports and analysis, collect and document all learnings and best practices, gain consumer insights, and provide inputs to other departments.
• Oversee, manage and ensure the success of digital and social media agencies and vendor relationships with hotels in the aforementioned markets
• Work closely with the regional team to identify, communicate and prioritize trends and opportunities for product development at the hotel

Skills on Resume: 

• Digital Content Management (Hard Skills)
• Asset Preparation (Hard Skills)
• Project Management (Soft Skills)
• Email Marketing Design (Hard Skills)
• Monthly Reporting (Hard Skills)
• SEO Maintenance (Hard Skills)
• Digital Performance Analysis (Hard Skills)
• Vendor Relationship Management (Soft Skills)

Job Summary: 

• Works with Client Advisor on building media plans across direct, paid, programmatic (video and display) and paid social, search & direct buys with the saleshouses.
• Ensure smooth collaboration between experts, advisor & client and keeper of deadlines involving all parties
• Establishment of a digital plan in internal planning tool (Bridge) based on the debrief and recommendation of the Digital Client Advisor and strategists. 
• Responsible for high quality reporting output, using digital dashboards and providing insightful commentary.
• Drives high quality output across all documents.
• Relay anticipated client issues and challenges to Digital/ Client Advisor for escalation, along with proposed solutions.
• Inputs into and is custodian of workback schedules/timelines.
• Know the structure and the business of the client
• Accurate execution of all client fees and charges (ad-serving, buying/planning/ verification tech fees etc).
• Supports and assists tracking of client media agreements to ensure media plan accuracy
• Be proactive regarding new tendencies and proposals from saleshouses
• Mastering admin part: establishment of schedules, ask for signature, check that everything is ready to be invoiced, follow up of campaigns’ budgets.
• Campaigns follow up: check material delivery, check campaigns’ setup, weekly reportings, check delivery rates, optimisations to reach target KPI’s, …
• Responsible for the execution of Digital Marketing, Social Media and Digital Guest Experience initiatives at the hotel and reports to the Director of Sales and Marketing
• Ensure implementation of digital and social projects for the aforementioned markets are localized and in line with Hyatt global brand, e-commerce and digital guidelines, process and framework

Skills on Resume: 

• Media Planning (Hard Skills)
• Collaboration and Coordination (Soft Skills)
• Digital Planning Tool Proficiency (Hard Skills)
• Insightful Reporting (Hard Skills)
• Client Relationship Management (Soft Skills)
• Administrative Mastery (Hard Skills)
• Campaign Monitoring (Hard Skills)
• Digital Project Implementation (Hard Skills)

Job Summary: 

• Work on digital projects across multiple teams ensuring key deliverables and targets are met.
• Undertake data analysis to identify opportunities to improve conversion and sales.
• Work with third parties to evaluate opportunities that can drive greater marketing efficiency.
• Support with the writing of papers, proposals and presentations
• Support and work directly with the Director on Marketing & Digital on a project by project basis.
• Working with the CRM Planners to come up with marketing plans & creative ideas
• Own and maintain relationships with clients, media and data partners to ensure are delivering innovative outcomes across CHEP clients.
• Develop internal relationships with other departments to educate the wider agency and help solve client problems.
• Administration tasks which will include but not be limited to invoicing clients, billing and reconciling accounts
• Management of the day to day investment workflow and administration from leading and implementing campaign set ups and optimisations to reporting and campaign finance management.
• Deliver competitor reporting analysis.
• Assisting the digital team in implementing strategies for client campaigns
• Assist the Client Partner / Director and Manager on the overall strategic direction and delivery of client campaigns be it from a consumer, data, or performance perspective
• Ensure the successful setup of all client campaigns including keyword research, campaign creation and audience upload across a number of platforms

Skills on Resume: 

• Project Coordination (Hard Skills)
• Data Analysis (Hard Skills)
• Third-Party Collaboration (Soft Skills)
• Proposal Writing (Hard Skills)
• Client Relationship Management (Soft Skills)
• Interdepartmental Education (Soft Skills)
• Financial Administration (Hard Skills)
• Campaign Strategy Implementation (Hard Skills)

Job Summary: 

• Provide detailed analysis and reporting on multi-channel digital campaigns and website performance (google analytics) with granular tracking across relevant KPIs.
• Maintaining and updating the website including improving online content in terms of SEO and Google Analytics, Optimising the site for Google organic visibility.
• Work with digital agency to conduct keyword research and analysis to ensure SEO and PPC are relevant.
• Help to prepare and implement seasonal online marketing plans that will increase website traffic, create social engagement, and drive bookings on all online channels.
• Desk market research and suggestions for improvement.
• Regular comp set review to ensure hotels are best placed and exploring all digital opportunities
• Assist in managing all 3rd party profile listings and CRM system
• Be actively involved in SEO and SEM efforts
• Assist with email marketing campaigns and performance
• Support the creation of best-in-class user experience for all areas of customer journey.
• Supporting the overall marketing team goals and programs and provide creative ideas for digital content.
• Ensure the successful optimization of all client campaigns including reviewing campaign performance, as well optimizing based on the continuous feedback from both the client and strategist
• Responsible for ensuring reporting and trafficking is carried out to the highest standards as well as delivery of commentary, insights and actions to the client on a daily, weekly and/or monthly basis
• Work to develop a solid understanding of the client’s business, with emphasis on area of responsibility

Skills on Resume: 

• Multi-Channel Reporting (Hard Skills)  
• SEO Optimization (Hard Skills)  
• Keyword Research (Hard Skills)  
• Marketing Plan Implementation (Hard Skills)  
• Market Research (Hard Skills)  
• CRM Management (Hard Skills)  
• Campaign Optimization (Hard Skills)  
• Client Relations (Soft Skills)  

Job Summary: 

• Working with team members and customers to provide and receive feedback to improve overall service delivery, when needed in coordination with the Digital Delivery Manager
• Supporting Digital Delivery Manager in all operational decision-making processes and delivering
• Initiating continuous improvement about tools and/or ways of working internally and externally
• Coordinating the operations of responsible area to ensure balance and structure within the daily operations
• Accountable for ensuring the highest level of customer satisfaction, employee engagement, and operational efficiency in line with Global and Team KPI's
• Acting as an escalation point for technical and people issues within the responsible area and providing quality customer service with interacting clients, managing customer inquires
• Communicating clear instructions, deadlines, and goals to team members
• Developing and coaching team members 
• Conducting performance reviews with each team member and following up with the process
• Being aware of accounts' budget and target, and P&L distribution and make his/her own contribution by taking into consideration cost and profit
• Make sure teams have appropriate processes in place for each client.
• Manage resource allocation within team according to workload, career plans, business needs
• Drive operational delivery by financials, career needs, and resource management
• Shape ideas and create project concepts and business cases working with the Digital Delivery Lead and key stakeholders.

Skills on Resume: 

• Feedback Management (Soft Skills)
• Operational Support (Hard Skills)
• Continuous Improvement Initiatives (Soft Skills)
• Operational Coordination (Soft Skills)
• Customer Satisfaction Accountability (Soft Skills)
• Conflict Resolution (Soft Skills)
• Team Development and Coaching (Soft Skills)
• Resource Allocation Management (Hard Skills)

Job Summary: 

• Constantly looking for ways to refine the online customer experience
• Website Maintenance e.g. implementing coding/ non-coding changes necessary to websites with content and images in line with the Marketing calendar, seasonal focuses and sales targets.
• Understand and contribute to development roadmap, specifying new features to developers and seeing these through to completion
• Testing - Sites, Features, Devices and Browsers and optimising for each
• Drilling down within data and using this insight to act upon by utilising reporting software, identifying trends and recommending activity to improve on-site experience and generate sales growth
• SEO activity & reporting including on and off site optimisation as well as keeping up with latest industry developments.
• Automated Email Marketing intelligent user behaviour triggered and promotional emails together with production and reporting
• Provide monthly analytics & insights reports across a range of websites and social platforms for various stakeholders using Google Analytics and internal data
• Ecommerce competitor analysis
• Adhering to set budgets
• Assist and run digital campaign accounts from paid to organic channels by researching market insight and media consumption behaviors, and carrying out data and test analysis
• Developing client and product knowledge by proactively contributing to digital marketing strategies and delivering insights in terms of competitor and environment feedback
• Analyzing the campaign performance and provide data- driven implications for the strategies
• Perform keyword research to briefs and in-line with client’s business objectives
• Provide on proper support for team’s daily tasks and campaign activation

Skills on Resume: 

• Customer Experience Refinement (Soft Skills)
• Website Maintenance (Hard Skills)
• Feature Development (Hard Skills)
• Platform Testing (Hard Skills)
• Data Analysis (Hard Skills)
• SEO Optimization (Hard Skills)
• Email Automation (Hard Skills)
• Campaign Management (Hard Skills)

Job Summary: 

• Work with digital manager and senior digital executive to shape and deliver strategic digital projects.
• Focus on the best digital user experience and promote this across the firm.
• Auditing paid for presence and being the go-to person for all paid campaigns
• Identifying products or brand campaigns where paid activity can be effective
• Managing these campaigns from start to finish and reporting results
• Benchmarking and managing analytics on these campaigns to improve future performance
• Give advice and training on content best practice, including SEO. 
• Ensure content and campaigns are engaging and meet brand style.
• Advise and educate colleagues on digital content performance and identify ways to improve engagement and reach.
• Ensure content is effectively promoted across the firm's website, social media, and email marketing channels and in line with fewer bigger, better philosophy.
• Perform a quality assurance role across digital channels, giving regular feedback to improve processes.
• Support social media strategy by regularly auditing social media. presence, identifying opportunities and areas for improvement.
• Support the development and best practice use of email marketing system.
• Support Google Analytics and Business Intelligence reporting to provide proactive insight into user actions and engagement.
• Help promote a digital first attitude to content and campaigns through best practice guidance and advice.

Skills on Resume: 

• Strategic Project Delivery (Hard Skills)
• User Experience Promotion (Soft Skills)
• Paid Campaign Management (Hard Skills)
• Campaign Analytics (Hard Skills)
• SEO and Content Training (Hard Skills)
• Digital Content Advising (Soft Skills)
• Social Media Auditing (Hard Skills)
• Business Intelligence Reporting (Hard Skills)

Job Summary: 

• Support on-boarding of new partners with updates to UX & UI via CMS portals. 
• Support with delivery of Online Account Management personalised banner tool (VISIR) to all relevant partners using DOT CMS to upload and monitor performance
• Digital support for digital Campaign delivery and monitoring with suppliers new enhancements / cost savings able to be realised
• Support working across the B2B team and other teams (including B2C, Insight, Collections/Operations, Data Office, Risk and Finance) to deliver and support strategies aimed at retaining profitable customers longer and increasing potential
• Supporting Head of Strategy / ICAP team with ad-hoc customer communications enhancements and innovation and agility projects
• Work closely with internal stakeholders to deliver requirements as detailed
• Ensure clear communication of activities are relayed to all areas of the businesses who are affected. 
• Contributing to and supporting projects
• Ensure all administrative duties in respect of above are carried out
• Tracking, analysing and amending marketing activity providing monthly updates to the senior team
• Challenge existing processes in a positive manner while identifying and suggest solutions
• Encouraging constructive conflict in the search for Continuous Improvement
• Support a fun and positive team culture that is focused on a customer first approach

Skills on Resume: 

• CMS Management (Hard Skills)
• Online Tool Deployment (Hard Skills)
• Digital Campaign Support (Hard Skills)
• Cross-functional Collaboration (Soft Skills)
• Strategic Support (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Marketing Analytics (Hard Skills)
• Team Culture Development (Soft Skills)

Job Summary: 

• Build learning modules with authoring tools.
• Support account and content teams during eLearning development.
• Research, recommend, implement, and administer web-based solutions.
• Perform quality assurance testing.
• Participate in meetings to receive and provide updates on projects.
• Operate as the lead in assigned projects.
• Help develop and streamline operational processes.
• Identify new business opportunities.
• Oversee and manage the publishing of products to the Carpetright website.
• Liaise with commercial team to source and create accurate product information and manage the production, editing and publishing.
• Write product descriptions that accurately describe product features and USP’s in a compelling and on brand format 
• Organise and manage the creation of product photography 
• Assist with website admin tasks
• Assist with the implementation and editing of SEO meta data

Skills on Resume: 

• eLearning Module Development (Hard Skills)
• Project Support (Soft Skills)
• Web Solutions Management (Hard Skills)
• Quality Assurance Testing (Hard Skills)
• Project Leadership (Soft Skills)
• Process Optimization (Soft Skills)
• Business Development (Soft Skills)
• SEO Implementation (Hard Skills)