Updated: Mar 27, 2025 - The Digital Communication Officer develops weekly social media content plans aligned with strategic goals, updates the organization's website, and monitors social channels to maintain high customer service standards. This position collaborates with copywriters and subject matter experts to produce and disseminate content across various platforms such as blogs, email newsletters, and internal communications. This role supports the coordination of both internal and external events, enhances digital user experiences, and assists in the management of content for communications channels.


Tips for Digital Communication Officer Skills and Responsibilities on a Resume
1. Digital Communication Officer, GreenTech Innovations, Springfield, IL
Job Summary:
- Developing strategies to increase the number of visitors to the company’s website
- Monitoring conversion rates and improving the website
- Designing and managing digital communication campaigns
- Using different techniques, including paid searches and search engine optimization
- Managing brand and product campaigns online to improve brand awareness
- Improving the usability, design, content and conversion of the company’s website
- Designs and implements innovative digital communication strategies to optimize the visibility of the faculty or service on various web platforms, including social media.
- Provides expert advice to members of the faculty or service about writing and presenting web content to ensure that it is of high quality and complies with relevant policies and procedures.
- Responsible for the operational processes related to managing the faculty or service’s websites, including coordinating activities that continuously update content.
- Maintaining Ryder Reid Legal’s Twitter, LinkedIn and Instagram pages, populating with well-thought-out, creative and compelling content that aligns with the mission and brand
Skills on Resume:
- Digital Marketing Strategy (Hard Skills)
- Conversion Rate Optimization (Hard Skills)
- Search Engine Optimization (SEO) (Hard Skills)
- Content Creation (Hard Skills)
- Social Media Management (Hard Skills)
- User Experience Improvement (Hard Skills)
- Analytics Proficiency (Hard Skills)
- Stakeholder Communication (Soft Skills)
2. Digital Communication Officer, Horizon Media Solutions, Madison, WI
Job Summary:
- Creating weekly social media content plans that reflect content strategy and maximize opportunities for promotion, staying up to date with trends and being responsive to news and topics we can engage with across marketing channels
- Working with a copywriter to support blog content
- Monitoring social channels and escalating any queries internally, maintaining an excellent standard of response and customer service
- Updating the website, including the news page and information regarding new joiners, team photos etc.
- Working on internal comms including creating email footers and drafting internal emails
- Supporting collating team training materials – such as interviews with consultants (filming content using an iPhone/Android), editing, and uploading to the Learning Management System
- Supporting on coordination of events, including internal functions and client-facing events e.g. webinars
- Work with subject matter experts and other communications professionals to support Geoscience Australia’s external communications channels
- Coordinate and publish content across multiple channels including websites, email newsletters and social media.
- Provide administration and support for the delivery of projects to enhance the user experience of digital channels.
Skills on Resume:
- Social Media Content Planning (Hard Skills)
- Copywriting Collaboration (Soft Skills)
- Social Media Monitoring (Hard Skills)
- Website Updating (Hard Skills)
- Internal Communications (Soft Skills)
- Content Creation and Editing (Hard Skills)
- Event Coordination (Soft Skills)
- Project Administration (Soft Skills)
3. Digital Communication Officer, Riverdale Marketing Services, Reno, NV
Job Summary:
- Convey the Communication Strategy to digital/online channels
- Create digital content: images, videos, infographics for blogs, vlogs, posts, etc.
- Update social media systems (Facebook, YouTube, Twitter, Instagram, etc.) and boost content about HiiL’s projects on a regular basis
- Track, analyze and use reports from Google Analytics and other relevant tools to optimize ongoing and future campaigns
- Identify new digital media systems that may be of interest to/benefit HiiL
- Provide digital systems training to (new) colleagues
- Maintain website, ensure content is relevant and up to date
- Monitor and respond to internal and external client inquiries in a timely, efficient manner.
- Analyse and report on analytics to facilitate ongoing improvements to communications and identify the most effective means of engaging with stakeholders.
- Support for internal communications using the intranet and other internal communication tools.
- Contribute to the organization’s broader communication activities
Skills on Resume:
- Communication Strategy Implementation (Hard Skills)
- Digital Content Creation (Hard Skills)
- Social Media Management (Hard Skills)
- Data Analysis (Hard Skills)
- Digital Media System Identification (Hard Skills)
- Training and Development (Soft Skills)
- Website Maintenance (Hard Skills)
- Internal Communications Support (Soft Skills)
4. Digital Communication Officer, Cascade Communications, Eugene, OR
Job Summary:
- Maximize the force's digital and social media communication output in support of force and PCC priorities, pushing creative boundaries
- Anticipating future channel developments, researching trends, tools and applications and industry-specific opportunities.
- Take a lead role in implementing the force's social media strategy and policy, consulting with stakeholders across the organization to ensure effectiveness in increasing public confidence, digital engagement with communities, and promotion of online access.
- Promote the use of digital and social media internally to enable the adoption of relevant techniques and practices into the corporate culture including within the Corporate Communications team, and more widely by developing and delivering training packages for officers and staff using digital and social media, providing coaching and advising internal users.
- Create effective, engaging content including text, images and video across all digital channels and platforms
- Monitoring, analysing and reviewing the performance of content and platforms for public engagement
- Reporting back on effectiveness, impact and insights.
- Provide operational support during an emergency or major incident by ensuring public safety information and reassurance on social channels is fast, timely and accurate.
- Manage the practice websites from carrying out day-to-day updates on the CMS to devising and implementing longer-term development plans
- Manage the intranet, being responsible for ensuring it is updated daily, making sure the content is correct and timely while maintaining its functionality
Skills on Resume:
- Digital and Social Media Strategy (Hard Skills)
- Trend Research (Hard Skills)
- Stakeholder Consultation (Soft Skills)
- Internal Training (Soft Skills)
- Content Creation (Hard Skills)
- Performance Monitoring (Hard Skills)
- Emergency Communication (Hard Skills)
- Website Management (Hard Skills)
5. Digital Communication Officer, Summit Digital Agency, Cheyenne, WY
Job Summary:
- Manage and maintain core social media channels, working with architects, designers, the graphics team, and the press officer to ensure news and events are communicated effectively and regularly, and engaging with stakeholders online
- Deliver training on social media best practices internally
- Provide regular reporting and analytics for the websites, intranet and social media channels
- Create and curate a program of blog posts for the studio’s blog, including interviewing and drafting content
- Set up and maintain a digital marketing platform to send out invitations, news and other email communications
- Work on a plan to deliver talking heads, animations, and moving visual content to enhance existing channels
- Improving quality and quantity mailing lists, assess opportunities for new additions
- Use analysis tools and data including bulk email system analytics and Google analytics
- Contribute to key internal projects that involve email communications
- Support the Communications Manager and work closely with them by creating news, articles and content for websites
- Support the Social Media Specialist
Skills on Resume:
- Social Media Management (Hard Skills)
- Training Delivery (Soft Skills)
- Reporting and Analytics (Hard Skills)
- Blog Content Creation (Hard Skills)
- Digital Marketing Platform Management (Hard Skills)
- Visual Content Production (Hard Skills)
- Mailing List Management (Hard Skills)
- Internal Project Support (Soft Skills)
6. Digital Communication Officer, Pine Tree Public Relations, Charleston, WV
Job Summary:
- Liaise with internal research partners across the university to consolidate research content, programs, events, and resources that currently exist
- Develop opportunities to use content in novel ways for training or credentialing, as well as for outreach and communications
- Work with key partners to stay informed of opportunities to develop content that can be shared and promoted
- Coordinate research content development to accommodate the needs of specific projects or strategic outcomes and ensure fit with institutional digital marketing and communication plans
- Liaise with university colleagues to promote research events, workshops and programs, and include them in ongoing planning
- Track and report key performance metrics for outreach initiatives
- Identify existing research content that needs digital asset production, promotional support, or other marketing support
- Develop an intake management process, and a production framework to support and prioritize an expected high volume of activity
- Curate, design and produce high-quality digital assets for use in a range of strategic roles or coordinate production
- Explore innovative digital storytelling techniques that meet Brock’s marketing and communication goals
- Ensure all content assets are AODA compliant.
Skills on Resume:
- Research Content Coordination (Hard Skills)
- Content Development Innovation (Hard Skills)
- Partner Collaboration (Soft Skills)
- Strategic Planning (Hard Skills)
- Event Promotion (Soft Skills)
- Performance Tracking (Hard Skills)
- Digital Asset Production (Hard Skills)
- Digital Storytelling (Hard Skills)
7. Digital Communication Officer, Blue Sky Marketing, Fargo, ND
Job Summary:
- Development and dissemination of engaging content across Infrastructure Partnerships Australia’s website and social media channels, including the production of well-researched, insightful and informative copywriting
- Support in the development of digital and audio-visual production, including videos, podcasts and digital events using a range of software
- Provide expert advice to members of the faculty or service about the presentation and writing of web content and the use of the web as a marketing and communication tool to optimize use of new technology and media platforms.
- Train and guide web representatives in the faculty or service to ensure compliance with relevant policies and procedures and to ensure that web content management activities run smoothly.
- Coordinate the development and implementation of websites by the faculty or service’s strategic marketing and communications plan.
- Collaborate with various stakeholders to identify and develop the information layout and architecture that will best assist website users in obtaining accurate, meaningful and current information.
- Draft, edit, translate and maintain content on faculty or service websites while ensuring language quality, compliance with relevant standards, and search engine optimization.
- Develop multimedia promotional materials and edit photos and videos
- Manage the faculty or service’s multimedia accounts and interact with users and respond effectively to comments.
- Design and evaluate performance indicators to check the traffic and user-friendliness of the faculty or service’s social media websites, then coordinate improvements to maximize effectiveness.
- Development and implementation of digital media strategies
- Produce regular analytics reports on digital presence and provide recommendations for improvement
Skills on Resume:
- Content Development (Hard Skills)
- Audio-Visual Production (Hard Skills)
- Web Content Advisory (Soft Skills)
- Training (Soft Skills)
- Website Coordination (Hard Skills)
- Information Architecture (Hard Skills)
- Multimedia Production (Hard Skills)
- Performance Evaluation (Hard Skills)
8. Digital Communication Officer, Oceanview Digital, Myrtle Beach, SC
Job Summary:
- Lead the design and production of key assets in the organization such as publications, social graphics, infographics and other visual representations
- Responsibility for maintaining the organization's website and subsites and supporting the upkeep of other digital-based systems
- Using specialist knowledge of Search Engine Optimisation and Google Analytics continuously improve the organization's digital presence
- Support the delivery and evaluation of integrated marketing campaigns to generate new business
- Edit and draft engaging and clear, audience-focused content for digital communication channels.
- Provide advice on channel processes, and work across teams to provide advice and guidance on best practice use of digital communication channels
- Manage a schedule of content delivery, in a highly organized approach, managing deadlines, providing reports, and working with business teams to deliver content on time.
- Publish and distribute content via online platforms
- Build and manage effective relationships with stakeholders
- Systematically review online content to ensure accuracy
- Maintenance of database
- Undertake other relevant duties by the CEO or the Executive Leadership Team.
- Maintenance of Infrastructure Partnerships Australia’s websites, ensuring that content is updated in a timely and accurate manner
Skills on Resume:
- Asset Design (Hard Skills)
- Website Maintenance (Hard Skills)
- Search Engine Optimization (SEO) (Hard Skills)
- Marketing Support (Soft Skills)
- Content Editing (Hard Skills)
- Digital Communication Advisory (Soft Skills)
- Content Management (Hard Skills)
- Stakeholder Management (Soft Skills)