Job Summary:

• Delivery of the supporting infrastructure for the Desktop
• Assist with the development of the Desktop
• Assist with the development of secure Windows server deployments.
• Provide patching and antivirus repository support.
• Ensure appropriate consultation with IT Support about the support and development of the end-user computing services.
• Lead small projects or project strands and contribute to projects 
• Identify and source appropriate IT training and consultancy.
• Keep abreast of relevant technologies to maintain a high-level breadth of technical knowledge to assist with integrating end-user computing into IT Infrastructure Operations systems.
• Support application developers who are typically not experts in operating systems, networking and storage infrastructures.
• Deliver high quality features each sprint together with a team of developers, designers and testers.
• Inspect teams progress toward the sprint goals on a daily basis 
• Break-down and refine development work together with the Product Owner.
• Pro-actively address any issues or bugs, and solve these
• Explain complex technology matters in simple terminology to colleagues.

Skills on Resume:

• Infrastructure Development (Hard Skills)
• Patch Management (Hard Skills)
• Project Leadership (Soft Skills)
• IT Collaboration (Soft Skills)
• Tech Knowledge Update (Hard Skills)
• Training Coordination (Soft Skills)
• Developer Support (Hard Skills)
• Agile Facilitation (Soft Skills)

Job Summary:

• Suggest improvements in end to end processes used in Development life cycle including Testing & Test Automation, guide & mentor development teams (in-house or external).
• Analysis, design and implementation of Enterprise applications for the Payment, Banking, and Telecommunication segment.
• Responsibilities for the development and maintenance of the end-user computing environment, including the supporting architecture.
• Provide application support for multiple applications, support rotation across the analytics software
• Act as a liaison between end-users and application specialists
• Assist in designing, implementing, and testing features across products and close collaboration with application specialists and developers
• Implement processes that further automation across the analytics support workflow
• Collaborate with other team members to investigate design approaches, prototype new technology and evaluate the feasibility
• Work in an agile environment to deliver high-quality software to meet schedules

Skills on Resume:

• Process Improvement (Hard Skills)
• Team Mentorship (Soft Skills)
• Enterprise Application Development (Hard Skills)
• Application Support (Hard Skills)
• User Liaison (Soft Skills)
• Feature Testing (Hard Skills)
• Workflow Automation (Hard Skills)
• Agile Collaboration (Soft Skills)

Job Summary:

• Understand and support changes to end-user computing tools in Microsoft Access and Excel.
• Learn and understand client area business functions and requirements.
• Communicate with IT groups & Operations to assess systems risks in those areas and to keep groups apprised of systems issues that may have an impact on those areas, including projected downtime and business risks.
• Plan and implements new technologies and major releases- tests, installs and migrates software, patches, upgrades, proxies, applications, and/or hardware.
• Develop technical standards.
• Test and evaluate IT vendor products.
• Maintain, monitor, and tunes Production system and application performance.
• Debug source code and performance problems and/or provide debugging assistance to developers.
• Identify opportunities to improve performance (e.g., automating manual system tasks).
• Trains and mentors staff.
• Write documentation, including project plans, backup plans, business continuance, installation procedures, and troubleshooting tips.
• Create diagrams, including technical topology.
• Review numerous IT knowledge repositories to update technical knowledge.
• Determine the appropriate technology tool to address the client's business needs.

Skills on Resume:

• Tool Adaptation (Hard Skills)
• Business Analysis (Hard Skills)
• Risk Assessment (Hard Skills)
• Technology Implementation (Hard Skills)
• System Testing (Hard Skills)
• Performance Tuning (Hard Skills)
• Technical Training (Soft Skills)
• Documentation Skills (Soft Skills)