Updated: Feb 24, 2025 - The Deputy Manager ensures a unique store experience by maintaining high standards in all aspects of management, from people to presentation. The position collaborates closely with the Head Office, this role plays a pivotal part in bringing the brand vision to life, supporting the General Manager in commercial reporting and innovation to enhance both workplace and customer satisfaction. The role also involves working with service users to deliver superior supported housing services, achieving project targets, managing funding applications, and fostering robust professional relationships across various sectors to promote the project within the community.


Tips for Deputy Manager Skills and Responsibilities on a Resume
1. Deputy Manager, Greenleaf Consulting, Springfield, IL
Job Summary:
- Oversees the clinic’s diary management, ensures the efficient coordination of dates, times and rooms and the effective scheduling and prioritization of appointments, meetings and other associated events and functions
- Manage and coordinate referrals and maintain waiting lists
- Aid the Manager in the day-to-day management of the Care Home and support the team
- Understand the care planning process and support with the writing of care plans
- Assist with the training plans and ensure that Care plans are monitored and adhered to by the care team
- Able to own and resolve issues
- Able to handle sensitive situations with tact and diplomacy when supporting family members
- Introduce, and include inpatient information material and follow-up implementations/therapy packages
- Supervises and coordinates a key administrative process ensuring all associated records,
- Collates and analyses data from a variety of sources, producing reports and statutory returns, which meet defined quality standards in terms of accuracy, format and timeliness.
- Provides a comprehensive administrative service to the clinic and liaison with all stakeholders (including patients) gathering feedback and dealing with queries and complaints
- Responds to external and internal communications, both over the phone, via email and in person, prioritizing accordingly and ensuring appropriate action is taken and all relevant individuals are involved/informed.
Skills on Resume:
- Organizational Skills (Soft Skills)
- Communication Skills (Soft Skills)
- Problem-Solving (Soft Skills)
- Data Management (Hard Skills)
- Care Planning Knowledge (Hard Skills)
- Team Leadership (Soft Skills)
- Attention to Detail (Soft Skills)
- Customer Service Orientation (Soft Skills)
2. Deputy Manager, Zenith Financial Services, Albany, NY
Job Summary:
- Support the aims and objectives of the nursery and assist the Manager in the organisation of a high-quality setting.
- Provide high standards of childcare and education including monitoring and reviewing the provision at all times
- Raising the quality of early years provision and act as an agent of change to improve practice in the nursery
- Providing a safe, caring environment to enable the emotional, social and educational development of children, through individual attention and group activities
- Lead and implement practice across the Early Years Foundation Stage (EYFS)
- Support and mentor all team members and model the skills and behaviors that safeguard and promote good outcomes for children, and, in addition, work in close collaboration with other agencies
- Manage Room Leaders, directing and supporting the whole team
- Build and maintain strong partnerships with parents.
- Organise and encourage team-building activities
- Ensure Positive behaviour support approaches are followed
- Ensure financial transactions are recorded as detailed in the policy and the service works within the agreed budge
Skills on Resume:
- Childcare and Education Standards (Hard Skills)
- Quality Improvement (Soft Skills)
- Safety and Emotional Support (Soft Skills)
- EYFS Implementation (Hard Skills)
- Team Leadership (Soft Skills)
- Parent Partnerships (Soft Skills)
- Team Building (Soft Skills)
- Financial Management (Hard Skills)
3. Deputy Manager, Blue Ridge Logistics, Richmond, VA
Job Summary:
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
- Perform quality assurance controls on products and analyze competition
- Coordinate with the development department to deliver functional solutions
- Prioritize the implementation of new features and set specific timelines
- Suggest product enhancements to improve user experience
- Conducting experiments to improve and increase efficiencies throughout the customer journey
- Ensures the effective and efficient maintenance of computerized databases and paper filing systems through the timely and accurate updating of associated records.
- Billing of all appointments, monitoring and chasing debt, financial tracking, record keeping, payments tracking and processing
- Apply, on behalf of the Director of Operations the digital agenda as it applies to operational staff.
- Supporting the digitally enabled healthcare strategy, realizing the full capabilities of clinical, corporate and research systems.
- Provide a voice for administrative staff within the DT&I directorate to ensure we deliver the best and safest possible digital healthcare platforms that staff want to use.
Skills on Resume:
- Customer Experience Analysis (Hard Skills)
- Quality Assurance (Hard Skills)
- Cross-Department Coordination (Soft Skills)
- Project Prioritization (Soft Skills)
- User Experience Enhancement (Soft Skills)
- Process Improvement (Soft Skills)
- Financial Tracking (Hard Skills)
- Digital Strategy Implementation (Hard Skills)
4. Deputy Manager, Pinnacle Healthcare Solutions, Boise, ID
Job Summary:
- Monitoring WHT recording and reporting in compliance with statutory requirements by following time & accuracy norms.
- Conducting WHT accrual & provisions for month end & quarter ending closer of books of accounts.
- Maintaining records of each consultant's engagement and service assigned with payment status updated.
- Performing various monthly/quarterly/yearly survey report activities with statutory requirements by following time & accuracy norms.
- Finalizing the reconciliation of 26AS with customer records and filling of ITR/TP Audit report on an annual basis.
- Addressing audit assessments, departmental inquiries, tax notices received.
- Administering & reviewing the submissions to tax officers with statutory requirements by following time & accuracy norms.
- Independently handling internal audit, statutory audit & tax audit queries.
- Updating Tax tracker on a daily basis describing the detailed status of each Tax Assessment.
- Responsible for managing and tracking cash-releasing and qualitative benefits in relation to staff following implementation of the EHR program and delivery of other transformational projects and programs.
- Ensure the contribution of administrative staff in the Trust's digital roadmap including the EHR Programme.
Skills on Resume:
- WHT Compliance Monitoring (Hard Skills)
- Financial Accruals (Hard Skills)
- Record Maintenance (Hard Skills)
- Survey Report Preparation (Hard Skills)
- Tax Reconciliation (Hard Skills)
- Audit Management (Hard Skills)
- Tax Submission (Hard Skills)
- Cash Tracking (Hard Skills)
5. Deputy Manager, Silverline Marketing Agency, Columbus, OH
Job Summary:
- Develop and Maintain IT and information security policies, procedures and guidelines based on best practices such as ISO 27001, NIST, COBIT, etc
- Conduct user access reviews, and generic IDs reviews across applications and IT Infrastructure devices on a periodic basis.
- Act as point of contact for regulatory, statutory, and concurrent audits
- Liaise with internal and external stakeholders and ensure that the audits are completed within defined timelines.
- Conduct risk assessments for business-critical applications and its underlying infrastructure
- Conduct security review of new solutions proposed by the Business Teams and provide feedback.
- Drive and execute the information security awareness program
- Conduct end-user awareness sessions on a periodic basis, drive information security campaigns, etc.
- Develop and execution of end-to-end third-party risk management program across the organization
- Maintain vendor risk register and track all open points to closure.
- Conduct vendor audits in areas of cyber security, IT General Controls, security architecture reviews, etc
Skills on Resume:
- IT Security Policy Development (Hard Skills)
- User Access Management (Hard Skills)
- Audit Coordination (Soft Skills)
- Risk Assessment (Hard Skills)
- Security Solution Review (Hard Skills)
- Security Awareness Program (Soft Skills)
- Third-Party Risk Management (Hard Skills)
- Vendor Audit Management (Hard Skills)
6. Deputy Manager, Horizon Education Group, Raleigh, NC
Job Summary:
- Lead and motivate the team to work full potential every day and provide an environment where colleagues can produce best work
- Lead and motivate team, in accordance with Leadership & Company Principles
- Create an environment where colleagues can do best work
- Ensure and provide excellent customer service throughout the store and be the lead point of contact for all customer queries
- Check and work deliveries, manage the till area and monitor store figures
- Monitor and comply with legal and company health and safety laws, standards and guidelines to meet store KPIs
- Independent management of the store in the absence of the Store Manager
- Assist Team in IT security project implementation and maintain tracking of the same.
- Assist Business and Application Development teams in areas of data privacy and user privacy.
- Work closely with IT Team to track and maintain information security key risk indicators such as patching status, device compliance status, etc.
Skills on Resume:
- Team Leadership (Soft Skills)
- Customer Service (Soft Skills)
- Inventory Management (Hard Skills)
- Health and Safety Compliance (Hard Skills)
- Store Management (Soft Skills)
- IT Security Support (Hard Skills)
- Data Privacy (Hard Skills)
- Security Monitoring (Hard Skills)
7. Deputy Manager, Cedar Creek Manufacturing, Fort Worth, TX
Job Summary:
- Working/liaising with families and other professionals such as GPs and Social Workers.
- Reviews Method Statements and suggests improvements as appropriate.
- Ensuring those Risk Assessments and Method Statements are regularly reviewed briefed out and maintained.
- Ensures that the Environmental Policy and appropriate parts of Environmental Procedures are effectively communicated to the workforce, particularly to those engaged on activities that have been identified as likely to have a significant environmental impact.
- Input into the traffic management design with regard to layouts, diversion routes, temporary speed cameras and barriers.
- Plays an active role in Accident / Incident Investigation
- Manage Subcontractors and suppliers to construct the works safely.
- Ensuring the Regional Control Centers and portable VMS signs are in place
- Carries out Safety & Environment Tours by the Project H & S Plan.
- Support the Manager to lead, direct, supervise and support the staff teams working within the care home in providing a network of services that can respond flexibly to the needs of individual customers.
- Supporting the Manager to provide high-quality care for Service Users within the Company’s Quality Assurance framework.
Skills on Resume:
- Family Liaison (Soft Skills)
- Method Statement Review (Hard Skills)
- Risk Assessment Management (Hard Skills)
- Environmental Policy Communication (Soft Skills)
- Traffic Management Input (Hard Skills)
- Accident Investigation (Hard Skills)
- Subcontractor Management (Hard Skills)
- Quality Care Support (Soft Skills)
8. Deputy Manager, Northern Plains Energy, Fargo, ND
Job Summary:
- Assist the Home Manager with the overall responsibility of the nursing home
- Work within and manage a team (in the manager’s absence) in a nursing home environment for the elderly and dementia
- Comply with the NMC Code of Professional Conduct at all times
- Ensure that all residents have full risk assessments and person-centered care plans in place and that these are regularly reviewed and updated
- Take responsibility for medication administration and management
- Monitor the performance of staff and ensure they are carrying out nursing duties in the correct manner associated with the role including management of resident needs, audits, record keeping etc
- Promote resident independence and respect dignity and choices at all times
- Work in line with Company policies and procedures
- Support the recruitment & retention of effective staff teams in the home.
- Supporting the Manager in dealing with incidents and following reporting procedures.
- Ensuring a person-centered approach is adopted to meet the identified needs of the customer.
- Facilitate & attend staff meetings.
Skills on Resume:
- Team Management (Soft Skills)
- Professional Conduct Compliance (Hard Skills)
- Care Plan Assessment (Hard Skills)
- Medication Administration (Hard Skills)
- Staff Monitoring (Hard Skills)
- Resident Independence (Soft Skills)
- Recruitment Support (Soft Skills)
- Incident Management (Hard Skills)
9. Deputy Manager, Sunrise Community Services, Little Rock, AR
Job Summary:
- Fostering a first-class service environment, building strong relationships with customers and using a passion for the product to drive sales
- Maintaining Retail visual and food safety standards
- Check over and liaise with suppliers on any stock issues
- Analyzing weekly store reports alongside the Store Manager to drive sales
- Manage an effective and engaged team
- Report to the Home Manager
- Support/Lead the team
- Complete care plans/reviews and audits
- Be involved with staff training and inducting new staff members
- Contribute to ensuring CQC ratings remain Good
- Ensure the highest level of care to the residents
Skills on Resume:
- Customer Relationship Building (Soft Skills)
- Visual Merchandising (Hard Skills)
- Supplier Liaison (Hard Skills)
- Sales Analysis (Hard Skills)
- Team Management (Soft Skills)
- Reporting (Hard Skills)
- Staff Training (Soft Skills)
- Quality Care Assurance (Hard Skills)
10. Deputy Manager, Summit Accounting Solutions, Des Moines, IA
Job Summary:
- Deliver a unique experience built on a passion for brand and a desire for service excellence
- Motivate team to exceed daily and weekly KPIs, including, Sales Target, Conversion, ATV, UPT, Data Capture targets and Customer acquisition
- Live and breathe values, inspiring the team to do the same
- Maintain the highest standards in all areas of the store including people management
- Work closely with Head Office to bring the brand vision to life and ensure the store always looks amazing
- Support the GM in all aspects of management from commercial reporting to implementing ideas that make the store a fantastic place to work and shop
- Working with service users to ensure that they receive a comprehensive supported housing service delivered to the highest possible standard.
- Ensuring that the project achieves relevant development plan targets and provides management reports, including housing management reports
- Reports for supporting people and making funding applications for the Project Manager and the Operations Manager
- Assist in developing and reviewing practices and procedures of the Project via consultation with service users and staff,
- Ensuring that these are consistent with the Continuous Improvement Strategy & assist in developing and maintaining good working professional relationships with all key stakeholders in the statutory, voluntary and private sector and local authorities
- Ensure that the project is publicized to all relevant agencies, local employers and the local community.
Skills on Resume:
- Customer Experience (Soft Skills)
- KPI Achievement (Soft Skills)
- Team Motivation (Soft Skills)
- Store Standards (Hard Skills)
- Brand Implementation (Hard Skills)
- Housing Service Delivery (Hard Skills)
- Management Reporting (Hard Skills)
- Stakeholder Engagement (Soft Skills)
11. Deputy Manager, Riverbend Technology Partners, Lincoln, NE
Job Summary:
- Manage all members of staff including liaising with outside agencies implement training/induction programmes for all Care Staff
- Ensure the highest level of care is delivered throughout the Home
- Quality management and audits
- Improve the quality rating from CQC
- Follow-up inquiries on private beds
- Evaluate the quality of care given, and regularly reassess the needs of service users in consultation with the service users, relatives and the care team, and to effect the change required to achieve planned goals.
- Provide a high standard of direct care to service users, based on the assessment of care needs and in consultation with the service users, relatives and the care team.
- Administer and order medication
- Liaising with GP, chiropodist, occupational therapist, physiotherapist and other members of the wider care team
- Care planning and implementation of care plans
- Planning and managing the staff team including rotas alongside the Home Manager.
- Support the client's needs and wishes and follow all aspects of care plans.
Skills on Resume:
- Staff Management (Soft Skills)
- Training Implementation (Hard Skills)
- Quality Care Delivery (Hard Skills)
- CQC Quality Improvement (Hard Skills)
- Care Evaluation (Hard Skills)
- Direct Care Provision (Hard Skills)
- Medication Administration (Hard Skills)
- Care Planning (Hard Skills)
12. Deputy Manager, Aspen Woods Realty, Charleston, WV
Job Summary:
- Responsible for making prices and executing trades in the foreign exchange markets, both cash and futures markets.
- Determining market sentiment via research, valuation and data analysis and making prices in specific FX products.
- Adhere strictly to the power of attorney assigned for the position and in full compliance with the bank's policies and procedures as laid down.
- Providing motivational leadership and line management responsibilities to the nursing team
- Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require
- Act as a mentor to new and existing nursing team, updating care plans, and maintaining accurate records
- Familiar with the care and needs of each service user and liaise with family members and other care professionals.
- Working with other agencies such as CQC inspectors and home stakeholders.
- EnsurePrepare operational and strategic reports highlighting the performance and achievements of the office and various centers/initiatives reporting to the Provost’s Office
- Manage operational and administrative matters of the office including space management, documentation, and internal and external coordination
- Manage and execute other projects and activities by the Provost/Vice Provost from time to time all policies and procedures are in place and make sure they are always implemented.
Skills on Resume:
- Trade Execution (Hard Skills)
- Market Analysis (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Leadership (Soft Skills)
- Interdisciplinary Collaboration (Soft Skills)
- Mentorship (Soft Skills)
- Reporting (Hard Skills)
- Project Management (Hard Skills)