• Assist dentists during procedures.
• Ensure that procedures/equipment run smoothly.
• Perform front desk duties such as patient registration, billing, scheduling of appointments, etc
• Take responsibility for filing case notes.
• Handle enquiries in a timely and professional manner.

Skills: Chairside Assistance, Equipment Maintenance, Patient Registration, Medical Billing, Appointment Scheduling, Case Note Filing, Customer Service, Professional Communication

• Help Dentists and Orthodontists prepare for procedures by having the necessary tools sterilized and in place
• Help keep a patient’s mouth clean and dry during procedures and hand Dentists and Orthodontists the necessary tools at the appropriate time
• Explain procedures and discuss treatment progress and plans
• Involved in all aspects of clinical dental care
• Provide guidance and support to Dental Assistants in training.
• Due to operational necessity, report to another location or remain at work to provide coverage.

Skills: Instrument Sterilization, Procedure Preparation, Chairside Assistance, Patient Education, Clinical Dental Care, Training Support, Adaptability, Team Collaboration

• Assist the dental hygienist in the completion of oral health screenings, application of dental sealants/rechecks of dental sealants, and applications of fluoride varnish.
• Assume responsibility for own professional growth and development.
• Continually strive to enhance technical and clinical competencies in all job-related duties.
• Participate in appropriate professional organizations.
• Comply with established infection control and risk management policies and procedures.
• Collaborate with the dental hygienist to link children and adults to local dental providers for follow-up care or treatment needs.
• Complete required documentation and forms to track services provided and seek reimbursement from Title XIX or through the grant contract with IDPH in conjunction with the dental hygienist.

Skills: Screening Assistance, Sealant Application, Fluoride Application, Professional Growth, Clinical Skills, Infection Control, Patient Referral, Service Documentation

• Prepares patient for dental treatment by welcoming, comforting, seating, and draping the patient.
• Provides information to patients and employees by answering questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to the treatment area, positioning instruments for the dentist's access, suctioning, and passing instruments.
• Documents dental care services by charting in patient records.
• Maintains patient confidence and protects operations by keeping information confidential.
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations.

Skills: Patient Preparation, Patient Communication, Instrument Sterilization, Chairside Assistance, Record Keeping, Confidentiality, Safety Compliance, Cleanliness Maintenance

• Utilizes standard precautions during all dental encounters
• Provides chair-side assistance by maintaining a clear field of operation, passing instruments, suctioning, etc.
• Sterilizes instruments utilized in the dental office
• Mixes restorative materials
• Assists in performing intra-oral and extra-oral X-rays
• Develops and mounts X-ray films
• Performs intra-oral tasks with the dentist's supervision
• Maintains X-ray unit, processor, autoclave, and dental units according to specifications
• Notifies H.S.A. if equipment is not in appropriate working order
• Inventories, supplies, and equipment, maintaining adequate levels
• Orders supplies and equipment
• Ensures that a sufficient number of trays is set up for the day's patients, pulpotomy, caries control, amalgam, and perio/scaling
• Maintains cleanliness and sanitation of the dental clinic through careful sanitation practices
• Completes daily instrument count sheet, maintaining security control of all instruments within the dental office
• Performs dental screenings
• Cleans the developer, cleans the autoclave, and prepares the weekly report
• Cleans X-ray unit and film processor, submits monthly statistics report to H.S.A.

Skills: Infection Control, Chairside Assistance, Instrument Sterilization, Material Mixing, X-ray Assistance, Equipment Maintenance, Supply Management, Clinic Sanitation

• Identify normal oral anatomy.
• Maintain dental equipment used for routine and specialty dentistry in a clean and operative condition.
• Provide four-handed dentistry that includes patient seating, draping, retraction, suction, and passing of instruments.
• Support and follow all infectious disease policies, including proper management of Reusable Medical Equipment (RME).
• Independently provides procedure-specific patient education, including preventive dental care and pre- and post-operative instruction.
• Explain the elementary rationale for prescribed dental treatments.
• Take preliminary medical histories and interpret vital signs to be reviewed by the dentist.
• Enter, record, and retrieve information related to the medical and dental history as relayed to the dentist or patient.
• Phone triage of patients to determine whether they require licensed provider attention.
• Take impressions for study casts, diagnostic casts, or occlusal guards.

Skills: Oral Anatomy Identification, Equipment Maintenance, Four-Handed Dentistry, Infection Control, Patient Education, Treatment Explanation, Medical History Intake, Phone Triage

• Responsible for more than one dentist when required by the clinic.
• Maintain current required training.
• Responsible for Dental Unit Waterline disinfection.
• Aid in tooth shade selection.
• Fabricate provisional crowns
• Select and pre-fit provisional crowns.
• Remove temporary cement (not including temporary fillings).
• Apply desensitizing agents to teeth.
• Place and remove the rubber dam.
• Maintain the entire inventory for endodontic instruments.
• Capture standard and special dental images of good diagnostic quality in traditional or digital formats.

Skills: Multi-Dentist Support, Training Compliance, Waterline Disinfection, Shade Selection, Crown Fabrication, Temporary Cement Removal, Rubber Dam Placement, Dental Imaging

• Perform the full range of dental radiography
• Take radiographs of inpatients and outpatients according to prescription, including periapical, bitewing, and panoramic radiographs.
• Know how to electronically request and record digital images.
• Correctly position patients and films/sensors to achieve proper radiographic angles.
• Checks all images to ensure diagnostic quality and clarity to enable the examining dentist to have maximum radiographic information.
• Provide instruction to newly assigned personnel, other dental assistants, residents, and staff.
• Understand instruments, materials, and standardized dental procedures in all phases of restorative, endodontic, and periodontal care and procedures.
• Route patients for further medical testing.
• Assist the dentist in dental assistant-appropriate procedures, such as implants.
• Maintain sterility according to the clinic and medical center procedures.
• Keep an inventory of all equipment and supplies, and inform the supervisor when supplies are inadequate.
• Prepare sterile trays, equipment, and materials, and assume that they are present and properly arranged for the operative procedure.
• Prepare general anesthesia, IV, and oxygen anesthesia equipment.
• Orient new residents, dental assistants, students, and staff to surgical routines.

Skills: Dental Radiography, Digital Imaging, Patient Positioning, Image Quality Assurance, Staff Instruction, Procedure Assistance, Sterility Maintenance, Inventory Management

• Utilizes the electronic dental record and digital radiography
• Prepares treatment room for patient by following the day sheet treatment plan.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patients.
• Sterilizes and prepares instruments, equipment, and materials at the chair-side for the dentist’s access.
• Takes radiographs and mounts them to the chart using digital radiography procedures and equipment.
• Performs pediatric prophylaxis, including providing patients and parents with oral hygiene instruction and demonstration.
• Assists in dental emergencies that occur in the clinic by preparing the treatment room and ensuring accessibility of instruments, equipment, and materials during procedures.
• Anticipates instruments needed by dentists throughout the procedure and ensures timely access to instruments.
• Updates patient health history, patient chart, and other patient documentation.
• Complies with OSHA regulations, infection control protocols, CHCO patient safety policies, Joint Commission regulations, National Patient Safety Goals (NPSG), and QSRS filing.
• Ensures operation of dental equipment by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, calling for repairs, maintaining equipment inventories, and completing training on new equipment.
• Performs a rotation through the simulation lab and participates in emergency code drills in preparation for medical emergencies.
• Monitors dental supply inventory and reports supply needs to the appropriate staff member.
• Actively participates in daily huddle

Skills: Records Management, Room Preparation, Patient Preparation, Instrument Sterilization, Radiography, Oral Hygiene, Emergency Support, Inventory Monitoring

• Take and pour study model impressions, trim and finish cases, mail and receive appliances and models from laboratories
• Take and develop radiographs of a consistent, good diagnostic quality for review by the dentist.
• Provide input to the annual performance review for the dental assistants on time.
• Give and receive accurate and complete information to parents and doctors while displaying professionalism.
• Train dental assistants and dental assistant students in the proper methodologies of assisting in the OR, both the Main and Satellite locations, stocking supplies, preparing for each patient, cleaning up after each patient, and proper documentation.
• Maintain equipment and supplies with oversight from the Clinic Coordinator.
• Mix various cements and materials, and place topical anesthetics and rubber dams on patients.
• Pass instruments to the Dentist/Orthodontist during Dental/Orthodontic examinations and procedures using four-handed dental assisting techniques.
• Assist in the clinic and hospital OR and Satellite locations, including proper room set up, chairside assisting, and clean up following hospital and clinic standards.
• Perform all necessary housekeeping procedures, including keeping all work areas properly stocked.
• Manage spills and patient accidents
• Fit orthodontic bands for final approval by the dentist.
• Page, greet, and seat the patient, and weigh the patient 
• Prepare electronic documents, including discharge summary and school/work excuse.

Skills: Impression Taking, Radiograph Development, Performance Input, Professional Communication, Staff Training, Equipment Maintenance, Material Mixing, Chairside Assisting

• Experience as a dental assistant or a graduate from an ADA-accredited dental assisting program, or a nine-month dental assisting program with an externship that has been pre-approved.
• Current Oregon Certificate of Dental Radiological Proficiency upon hire.
• Oregon EFDA (Expanded Functions Dental Assistant) certification within 90 days of hire date.
• Pit and Fissure Sealant certification within 6 months of hire date.
• Basic Life Support (BLS) for Healthcare Providers within 90 days of hire date.
• Demonstrated competence in four-handed dentistry technique.
• Satisfactory level of knowledge and proficiency in the use of current dental materials, instruments, and equipment.
• Demonstrated ability to follow instructions and work effectively under both direct and indirect supervision.
• Well organized in the use of time and effort.
• Demonstrated capacity to act in a professionally courteous manner when interacting with patients, providers, and other employees, with good interpersonal skills.
• Excellent attendance record.
• Basic knowledge of sterilization and infection control equipment.

Qualifications: BS in Dental Technology with 2 years of Experience

• Experience working in a dental setting
• Dentrix or other dental software experience
• Dental assisting school certification
• Working knowledge of dental procedures and terminology
• Experience working in a fast-paced and customer-centric environment
• Dental assistant certification and/or X-ray certification
• Excellent communication and organizational skills
• Flexibility, enthusiasm, and willingness to cooperate while working with others in multi-disciplinary teams.

Qualifications: BS in Biology with 1 year of Experience

• Previous experience as a Dental Assistant
• Ability to communicate effectively verbally and in writing.
• Able to maintain confidentiality of sensitive information.
• Ability to demonstrate evidence of clinical expertise.
• High-quality skills as an expanded duties assistant.
• Able to relate cooperatively and constructively with patients, families, and co-workers.
• Ability to problem solve to adapt standard clinical procedures to the individual client's needs.
• Ability to interpret, adapt, and react calmly under stressful conditions.
• Proficient knowledge of Microsoft Outlook.

Qualifications: BS in Dental Assisting with 3 years of Experience

• Completion of an accredited course in dental assisting
• Experience as a chairside Dental Assistant
• Hold a CPR or BLS certification
• Certified Dental Assistant and Registered Dental Assistant
• Excellent leadership, customer service, organizational, and presentation skills
• Ability to effectively communicate the vision and motivate others to achieve it organizationally, departmentally, and personally/professionally. 
• Strong analytical, problem-solving, and interpersonal skills. 
• Ability to identify, develop, and implement short/long-term strategic goals and objectives. 
• Ability to develop and maintain customer relationships, influence, build credibility, and trust. 
• Ability to think critically as well as apply critical thinking skills. 
• Ability to ensure and advocate for quality healthcare and services, and lead and manage a diverse staff.

Qualifications: BS in Health Sciences with 6 years of Experience

• Knowledge and understanding of the dental management of medically compromised patients to include cardiology, oncology, hematology, and infectious disease patients.
• Must be state-certified as a Dental Assistant Radiographer.
• Certified Dental Assistant (CDA) certification by the Dental Assisting National Board (DANB) must be obtained within one year of employment, or must hold a certification as a Certified Ohio Dental Assistant (CODA) administered by the Ohio Commission on Dental Assistant Certification (OCDAC).
• Basic Life Support (BLS)
• Ability to be compassionate to patients who are under physical or emotional stress.
• Strong critical thinking skills, decisive judgment and the ability to work with minimal supervision.
• Must be able to work in a stressful and fast-paced environment.
• Must be able to ambulate patients for X-rays and to the dental chair.
• Dexterity sufficient to operate CRT/PC and other office equipment.
• Ability to work while standing the majority of the workday.
• Be frequent data entry, lifting patients, pushing/pulling over 75 pounds, sitting, squatting, standing and walking.
• Must possess manual dexterity to pass instrumentation, hand mix impression material and stone/plaster, use applicator gun to express impression gun, trim casts, as well as operate a PC.

Qualifications: BS in Allied Health with 4 years of Experience

• Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.
• Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry.
• Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).
• Experience equivalent to the next lower grade level GS-5 that demonstrates the core competencies described at that level.
• Ability to identify normal oral anatomy
• Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic, and periodontal care and procedures.
• Ability to monitor and perform basic interpretation of vital signs.
• Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to the treating dentist
• Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats
• Ability to perform maintenance on dental equipment used for routine and specialty dentistry
• Ability to enter and retrieve data utilizing electronic dental records
• Ability to perform dental assistant-appropriate laboratory procedures

Qualifications: BS in Pre-Dentistry with 5 years of Experience

• Experience as a dental assistant in North Carolina and fluency in Spanish
• Completed a specific training program for a Dental Assistant II (DA II)
• Basic knowledge of dental materials, instruments, and dental radiology. 
• Knowledge and skills related to disease prevention, dental treatment, and restorative procedures
• Prior experience in Pediatric Dentistry/Family Dentistry/Orthodontics. 
• Must be able to stand or sit for long periods.
• An ability to communicate effectively, both verbally and in writing.
• Excellent customer service skills
• Ability to multitask and work in a fast-paced environment

Qualifications: BS in Medical Assisting with 3 years of Experience

• Must have the highest levels of personal integrity and ethical behaviour.
• Certificate III in Dental Assisting or nationally recognised equivalent qualification.
• Experience participating in Continuing Professional Development (CPD) activities.
• Current First Aid (HLTAID011) and Cardiopulmonary Resuscitation (HLTAID009) certification.
• Strong verbal and written communication skills
• Ability to work independently as well as part of a multi-disciplinary team to support the delivery of safe, efficient, and high-quality care to patients within a dental surgery.
• Ability to use a computer and learn new software programs.
• Proficiency and/or ability to expand knowledge of department-specific key performance indicators.

Qualifications: BS in Public Health with 2 years of Experience

• Previous dental assisting experience
• Excellent customer/patient service and verbal communication skills.
• Basic computer knowledge and experience with dental management software.
• Experience working with Denticon
• Ability to work in a fast-paced, patient-focused environment.
• Detail-oriented, and must be aware of and follow state-specific rules and protocols.
• Strong interpersonal and organizational skills
• Basic Life Support (BLS), cardiopulmonary resuscitation (CPR) certificate, and radiography certificate.

Qualifications: BS in Applied Science with 1 year of Experience

• Experience in a dental office setting with a Certified Dental Assistant
• Proficiency with computer applications such as Microsoft Excel, PowerPoint, and Word.
• Ability to learn and utilize patient management software and dental practice software.
• Flexible and able to multitask, can work within an ambiguous, fast-moving environment, while also driving toward clarity and solutions
• Demonstrated resourcefulness in setting priorities and guiding investment in people and systems
• Ability to find solutions when barriers are identified.
• Strong documentation skills.
• Ability to independently seek out resources and work collaboratively.
• Ability to read, understand, and follow oral and written instructions.
• Experience and work ethic that support working within a high-functioning, team-oriented environment.
• Demonstrates a willingness and ability to work under supervision.
• Ability to develop and maintain good working relationships with staff.
• Excellent interpersonal skills reflecting clarity and diplomacy, and the ability to communicate accurately and effectively with all levels of staff and management.

Qualifications: BS in Clinical Sciences with 4 years of Experience