Updated: Feb 23, 2025 - The Dealer facilitates training courses in-person and virtually, tailoring material to suit diverse audiences while maintaining high standards in quality and innovation. Co-manages curriculum development with subject matter experts, ensuring that training initiatives align with the needs of Dealers and Dealer Relations Managers. Actively participates in business process reviews and system demonstrations to advance automation and digitalization, focusing on dealer and customer perspectives.


Tips for Dealer Skills and Responsibilities on a Resume
1. Dealer, Coastal Automotive Solutions, Miami, FL
Job Summary:
- Quickly catch-up any DMS software and able to explain about DMS software
- Conduct Fit&Gap session with DMS users and clarify Fit or Gap
- Create solution for each Gap
- Create business process flow and requirement definition document
- Explain the solution of GAP and agree with DMS users
- Explain the solution of GAP and explain for DMS software vendor
- Review the design document created by DMS software vendor
- Test add-on function developed by DMS software vendor
- Support DMS users to conduct User Acceptance Test (UAT)
- Survey the current business process, system and data structure of Dealership
- Create a DMS software implementation plan for each Dealership
Skills on Resume:
- Software Proficiency (Hard Skills)
- Fit & Gap Analysis (Hard Skills)
- Solution Development (Hard Skills)
- Business Process Documentation (Hard Skills)
- User Communication (Soft Skills)
- Vendor Collaboration (Soft Skills)
- Design Document Review (Hard Skills)
- Implementation Planning (Hard Skills)
2. Dealer, Summit Motors Group, Austin, TX
Job Summary:
- Execute trades as per the guidelines defined by Compliance and operating manual of the firm
- Ensure timely & efficient execution of equity and Derivatives (Arbitrage Trades)trades
- Optimizes cost and risk by diversifying trade execution through brokers
- Input the orders in the system within stipulated time and ensure that all the transactions are recorded properly
- Give updates to fund managers about trade execution.
- Tracks movements of stocks/key stocks on a daily basis and briefs relevant fund managers about key alerts on time
- Responsible for managing daily fund inflow/outflow, ensuring liquidity, and minimizing tracking error
- Develop expertise with the dealing system & responsible for incorporating any updates (limit, process) in dealing system
- Periodic evaluation ofempanelled brokers as per the SEBI & Investment Criteria
- Coordinate with respective internal department to ensure smooth settlement of trade
- Taking care of the Cash Management on day to day basis and allocation of funds in schemes by coordinating with back office team for deal settlements and risk management team on daily basis
Skills on Resume:
- Trade Execution (Hard Skills)
- Compliance Adherence (Hard Skills)
- Broker Diversification (Hard Skills)
- Order System Management (Hard Skills)
- Market Tracking (Hard Skills)
- Fund Management (Hard Skills)
- System Updates Management (Hard Skills)
- Internal Coordination (Soft Skills)
3. Dealer, Central Auto Distributors, Columbus, OH
Job Summary:
- Be the key point of contact between dealers, area managers, and various departments
- Respond and track all dealer phone calls/emails with respect to items (i.e. substitutes, descriptions, packaging, recalls, complaints on quality, warranties, credit notes, allowances, pricing strategies)
- Respond and track all dealer phone calls/e-mails with respect to orders (i.e. special order, regular order, urgent order, internal requisition, employee orders, cancellations)
- Support dealers with respect to tools available to them (eRona, Zone RONA, Rona.ca, ), special projects, programs, and the annual RONA and Ace Canada Buying Show
- Ensure posting and dealer support for SOPC (Special Order Price Guide), flyer mock-ups, and other files
- Communicate all relevant information that can help achieve targets
- Support DMS user in Dealership to create migration data
- Support DMS software vendor to implement DMS software for Dealership
- Conduct training for DMS users to use DMS software
- Support Dealership to judge Go or No-go for Go-live
- Support Dealership after Go-live
Skills on Resume:
- Dealer Relationship Management (Soft Skills)
- Issue Tracking and Response (Hard Skills)
- Order Management (Hard Skills)
- Dealer Support (Hard Skills)
- Communication (Soft Skills)
- Data Migration Support (Hard Skills)
- Software Implementation Support (Hard Skills)
- Training and Development (Hard Skills)
4. Dealer, Apex Vehicle Supply, Denver, CO
Job Summary:
- Support audit preparation and pre-audit analysis
- Assist with onsite and remote retailer audits to identify deficiencies and ensure dealer compliance with warranty policies, procedures and service repairs/business practices
- Investigate fraudulent practices as well as detailed analysis of warranty claims to identify anomalous conditions that drive high warranty spending and excessive damages or claims
- Write warranty compliance audit reports
- Propose to the lead auditor operational changes and action plans to remedy in-dealership shortcomings pertaining to warranty policies, follow up on implementation with NNA Regional Field Managers
- Support training for retailers to enforce “one voice” in communicating NNA policies and procedures, to better educate dealers and to improve compliance
- Monitor action plan results and provide ongoing counseling
- Counsel and train on subsequent action plans between the dealership and the respective NNA Regional Field Management
- Provide dealer and Nissan Regional field training on the Warranty Compliance Review process
- Provide in-field training to NNA Regional Field Managers to recognize and correct out-of-line trends, policy, and non-compliance during the course of dealer contacts
- Assist with updates to the Warranty Policy and Procedures Manual, Labor Rate/Parts Mark-Up reviews and other typical WGA tasks
Skills on Resume:
- Audit Preparation (Hard Skills)
- Compliance Auditing (Hard Skills)
- Fraud Investigation (Hard Skills)
- Report Writing (Hard Skills)
- Operational Improvement Proposals (Hard Skills)
- Compliance Training (Hard Skills)
- Dealer Counseling (Soft Skills)
- Policy Update Assistance (Hard Skills)
5. Dealer, Quantum Vehicle Services, Atlanta, GA
Job Summary:
- Providing clear and accurate Foreign Exchange and Money Market quotes & execution to internal clients within the Private Bank and Overseas business
- Ensuring the teams are aware of the platforms, process and procedures used to apply FX pricing and fulfilling risk reporting responsibilities by DVAR submissions to the group treasury
- Defining the standards and specifications and ensuring that essential procedures are followed and providing expertise knowledge to a range of people around FX and MM execution
- Reviewing and validating of transfers/3rd party payments to ensure correct FX rate is applied by bankers and support corporate FX and Money Market teams
- Working with relationship directors, FX MM teams Private Bankers / Private Bank Executives: to advise them on the FX pricing that is being applied to clients
- Working on the control and risk management of FX & MM dealing ensuring duties are carried out in full compliance with Global Bank regulatory requirements and Barclays Policies
- Describing the basic mechanics of the full range of both FX and money market products that have available to all internal stakeholders
- Assisting the Private Bank Client Services with the execution of high value trades and advising them on the FX pricing
- Build and maintain relationships with commercial banks to ensure liquidity and competitive pricing across the Group’s trading products.
- Train and supervise dealers at the desk level and give mentorship to newcomers.
Skills on Resume:
- FX and MM Quoting (Hard Skills)
- Risk Reporting (Hard Skills)
- Process Standardization (Hard Skills)
- Transaction Validation (Hard Skills)
- Advisory Skills (Soft Skills)
- Regulatory Compliance (Hard Skills)
- Product Education (Hard Skills)
- Relationship Building (Soft Skills)
6. Dealer, Metro Automotive Partners, Charlotte, NC
Job Summary:
- Perform, coordinate and supervise market-making and pricing activities for customers.
- Quote live prices for FX and gold spot, FX and gold derivatives and FX structured products, taking appropriate risks into consideration.
- Contribute to the definition of a comprehensive and harmonised pricing policy across products and currencies.
- Execute FX interventions for central bank customers.
- Hedge the market risk arising from customer transactions by dealing in FX and gold spot and derivatives and manage intraday and overnight orders.
- Contribute to the FX and gold risk-taking/investment activities for the Bank within the defined risk framework.
- Supervise and coordinate overall risk-taking activities at the desk.
- Handle a self-funded, primarily model-driven FX portfolio.
- Manage gold portfolios within BIS policies, ensuring the placement and handling of all BIS gold reserves, as well as central bank gold deposits held at the BIS.
- Coordinate the upgrading, refining, transport, and location exchanges of gold and ensure the settlement of these transactions.
- Perform and supervise FX hedging related to the BIS’s currency SDR exposure, own funds quarterly rebalancing, Treasury P&L transfers and Asset Management and Pension Fund currency exposures, among others.
Skills on Resume:
- Market Making (Hard Skills)
- Pricing Strategy Development (Hard Skills)
- FX and Gold Trading (Hard Skills)
- Risk Management (Hard Skills)
- Portfolio Management (Hard Skills)
- Transaction Coordination (Hard Skills)
- Hedging Strategy Implementation (Hard Skills)
- Supervisory Skills (Soft Skills)
7. Dealer, Premier Car Dealerships, Seattle, WA
Job Summary:
- Advise Management FX and gold exposures.
- Led and develop FX and gold business relationships with a portfolio of central bank customers in coordination with relationship managers and SAR.
- Contribute to the business development activities and marketing strategies vis-à-vis individual customers and globally.
- Monitor and analyse market trends, economic indicators, fiscal and monetary policy as well as investment bank research developments in order to identify significant developments and potential risks and opportunities.
- Prepare and present market reports for the wider team and customers.
- Overview of the reconciliation and explanation of the Group’s P&L. Control and monitor the Group’s exposures.
- Improve and enhance the trading, reporting and investment framework.
- Apply risk framework in the context of BIS exposure and policies.
- Take part in ad hoc special projects as a project member or manager.
- Collaborate with other units to ensure the Bank's objectives are achieved.
Skills on Resume:
- FX and Gold Advisory (Hard Skills)
- Relationship Development (Soft Skills)
- Business Development (Hard Skills)
- Market Analysis (Hard Skills)
- Report Preparation (Hard Skills)
- Financial Reconciliation (Hard Skills)
- Risk Management (Hard Skills)
- Cross-unit Collaboration (Soft Skills)
8. Dealer, Elite Auto Network, Phoenix, AZ
Job Summary:
- Own and manage development backlogs within the agile delivery framework.
- Create user stories/epics/product features and technical requirements.
- Document business value, priorities and minimum viable product.
- Translate research discoveries into usable and marketable product requirements.
- Working with product management, develop the test/use cases for end-to-end customer experience.
- Determine acceptance criteria and metrics for delivering a solution that meets customer expectations.
- Appraise new product ideas to determine potential to address customer needs and to achieve goals in revenue growth and market share.
- Assist the platform manager in building the financial case for presentation to executive management for funding.
- Participate with a matrixed team of product managers, system engineers, designers and developers across the full system development life cycle from experience definition to deployment, optimization and product life-cycle enhancements.
- Work closely with the Regional Channel Manager, Strategic Account Manager, Global Account Manager, Pricing, and other supportive functions for delivering the best results, win projects and manage complex accounts.
Skills on Resume:
- Agile Management (Hard Skills)
- User Story Creation (Hard Skills)
- Product Requirement Translation (Hard Skills)
- Customer Experience Testing (Hard Skills)
- Acceptance Criteria Definition (Hard Skills)
- Product Appraisal (Hard Skills)
- Financial Case Development (Hard Skills)
- Cross-functional Collaboration (Soft Skills)
9. Dealer, Horizon Vehicle Sales, Philadelphia, PA
Job Summary:
- Provide efficient, timely, and accurate dealing service on structured products and derivatives
- Maintain good business relationships with internal stakeholders and external counterparties / issuers
- Carry out responsibilities aligned with SP desk procedures and processes and participate in platform/process improvement projects
- Contribute to the implementation of operational permanent control policies and procedures in day-to-day business activities
- Comply with regulatory requirements and internal guidelines
- Contribute to the reporting of all incidents according to the Incident Management System
- Assist in origination, structuring and marketing to advisors (RM/IC)
- Make sure dealers meet sales goals and sell the complete Steelcase portfolio of products.
- Follow and coordinate sales opportunities, identify and own must-wins opportunities and Play to Win strategies.
- Coordinate dealer trainings and support, mock-ups, Showroom branding, new product launch, etc.
- Drive Steelcase sales and development plans for the assigned market/markets.
Skills on Resume:
- Financial Dealing (Hard Skills)
- Relationship Management (Soft Skills)
- Process Improvement Participation (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Incident Reporting (Hard Skills)
- Product Marketing Support (Hard Skills)
- Sales Strategy Coordination (Hard Skills)
- Market Development (Hard Skills)
10. Dealer, Innovative Auto Solutions, Las Vegas, NV
Job Summary:
- Facilitate assigned training courses, developing and/or revising training material to tailor to appropriate audience, maintaining the highest standards for quality, innovation and client focus.
- Training delivered in-person and virtually.
- Co-manage the development of course curriculum as a subject matter expert with training developers and topic leads.
- Collaborate with the MBFS Field team and MBFS Training team to ensure training and development initiatives effectively reach Dealers and Dealer Relations Managers.
- Provide reporting, feedback, and follow-up
- Participate in business process reviews, requirement gathering sessions, system/tool demonstrations and general knowledge-sharing sessions to progress on automation and digitalization objectives while encompassing dealer and customer perspectives.
- Provide inside support for Dealer Relations Managers
- Update, research and maintain advisor information change requests through transfer agency system (AXIS).
- Manage Voice of Customer case workflow and Voice of Customer reports.
- Provide support for Fund launches (review fund facts, FundServ testing and Business Quality Assurance)
- Respond to Ad-Hoc Requests (Trade Rejections, Policy Questions, Trade Questions etc.)
Skills on Resume:
- Training Delivery (Hard Skills)
- Curriculum Development (Hard Skills)
- Cross-team Collaboration (Soft Skills)
- Reporting and Feedback (Hard Skills)
- Business Process Review (Hard Skills)
- Internal Support (Soft Skills)
- Data Management (Hard Skills)
- Customer Support (Soft Skills)
11. Dealer, Jackson Auto Dealership, Springfield, IL
Job Summary:
- Monitor and manage market risk including but not limited to clients' exposure
- Monitoring Liquidity Providers’ pricing, execution, balances and performing post trade reconciliation
- Responding, investigating, and resolving various incidents related to trading across many systems
- Monitoring client trades including identifying and investigating unusual trading activity
- Handling client inquiries and providing prompt, accurate and professional responses
- Supporting other departments and resolving any issues that arise in the day-to-day operations of the brokerage business
- Generating various reports as required by management including for compliance with regulatory requirements
- Keep up to date with market information, corporate actions and other major announcements
- Preparing daily market commentary which may include financial and economic updates
Skills on Resume:
- Risk Management (Hard Skills)
- Trade Reconciliation (Hard Skills)
- Incident Management (Hard Skills)
- Client Relations (Soft Skills)
- Interdepartmental Coordination (Soft Skills)
- Regulatory Compliance (Hard Skills)
- Market Analysis (Hard Skills)
- Report Generation (Hard Skills)