Job Summary:

• Lead projects independently with little to no supervision
• Coach/Mentor new or junior analysts including training and oversight of projects from start to finish
• Represent Database Marketing as an SME on cross functional projects
• Meet with Clients, assess needs, guide prioritization efforts and recommend alternatives to explore
• Seek opportunities to add value (training, technical assistance, collaboration on projects) beyond Database Marketing
• Work across the enterprise to develop and manage reporting packages that provide visibility to key metrics for business leaders
• Use database and other sources of data to report, monitor and analyze critical business metrics
• Develop and automate standard reporting for the marketing organization
• Manage the transition of ad hoc reporting into standard production reports as appropriate
• Streamline and improve reporting processes and procedures on an ongoing basis to maximize efficiency and productivity
• Work in concert with Technology to manage and maintain standard reporting

Skills on Resume:

• Project Management (Hard Skills)
• Coaching & Mentoring (Soft Skills)
• Database Marketing Expertise (Hard Skills)
• Client Engagement (Soft Skills)
• Data Analysis (Hard Skills)
• Reporting Automation (Hard Skills)
• Process Improvement (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary:

• Work with clients to conduct in-depth data analysis that will inform strategy and drive overall growth
• Customer overviews incorporating P&L’s, performance trends, migration patterns and direct marketing engagement strategy (emails, catalogs, credit line increases, etc.)
• Analytic support for the current direct mail, digital and website strategy, and opportunities for contact stream optimization
• Accurately collect necessary data for analytics project through SQL/SAS, analyze data and findings within excel and Tableau, create and present analysis findings and recommendation to clients and larger audiences
• Work across the enterprise to develop and manage reporting packages that provide visibility to key metrics for business leaders
• Use databases to report, monitor and analyze critical business metrics
• Develop and automate standard reporting for the marketing organization
• Manage the transition of ad hoc reporting generated by business segment owners into standard reports
• Work with Development team to determine the best ways to log and manage major gifts and grants awarded to SIFF
• Anticipate new requirements, developing them with departmental teams, and overseeing their implementation, including working with designated outside consulting support.
• Advise leadership and cross-functional teams on technology strategy, technology implications of SIFF’s overall organizational objectives, and CRM requirements relative to network, web and other technology areas.

Skills on Resume:

• Data Analysis (Hard Skills)
• Client Engagement (Soft Skills)
• Performance Metrics (Hard Skills)
• SQL/SAS Proficiency (Hard Skills)
• Reporting Development (Hard Skills)
• CRM Strategy (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)
• Project Management (Hard Skills)

Job Summary:

• Manage and monitor data entry and use across all databases within the organization. 
• Create and use appropriate audit reports and data quality tools to ensure high quality of data.
• Create protocols for data entry, monitoring, and updating. 
• Monitor the system for security issues, evaluate and oversee timely updates of the software, and manage user access.
• Responsible for all technical aspects of a comprehensive patron and donor management system, Salesforce and Pardot, including creating and managing gift and donor types, creating contact reports
• Liaise with web team for online donations, event registration and other interactions, support direct mail, email and other campaigns, support for high touch donor cultivation, gift acknowledgment and other typical nonprofit fund-raising applications.
• Manage gift processing and data entry, ensuring reconciliation with finance and box office 
• Provide support to the MarCom team on campaigns, segmentation and analytics for emailings, website conversion, paid media, social media and other communication functions. 
• Oversee data management for SIFF’s programs and initiatives, including tracking of ticket sales, participants, engagement, reporting and other organizational activities.
• Empower and educate staff to better manage and understand data to support them in their existing projects and programs.  
• Provide ongoing training, tutorial support, produce documentation and in other ways support the independence and self-reliance of SIFF staff 
• Oversee data management and workflows between Salesforce and point of sale system, Eleventh  

Skills on Resume:

• Data Management (Hard Skills)
• Quality Assurance (Hard Skills)
• Protocol Development (Hard Skills)
• Security Oversight (Hard Skills)
• Technical Proficiency (Hard Skills)
• Campaign Support (Soft Skills)
• Training & Development (Soft Skills)
• Cross-Functional Collaboration (Soft Skills)