Job Summary: 

• Manage the order to delivery cycle for key customers ensuring orders are processed right first time with maximum service and any issues are resolved to ensure customers receive a perfect delivery. 
• Responsibility for any communication to customers during this process and query management post-delivery, root causing to prevent repeat issues.
• Manage the relationship with key internal & external stakeholders to drive best in class customer service & collaboration. 
• Attend & lead key meetings.
• Run key projects with accounts and wider teams to improve the service deliver, but also support opportunities to develop relationship with these customers further.
• Reporting and analysis on key KPI metrics 
• Be responsible for data management, analysis & reporting.
• Ensuring end to end process for returns is executed in a timely and efficient manner. 
• Work with commercial to recommend to customers, returns 
• Work toward individual and team goals 
• Be part of and actively contribute to a highly motivated team, able to work both independently and as part of the team on both short- and long-term goals.

Skills on Resume: 

• Order Management (Hard Skills)  
• Customer Communication (Soft Skills)  
• Stakeholder Management (Soft Skills)  
• Meeting Leadership (Soft Skills)  
• Project Management (Hard Skills)  
• KPI Reporting (Hard Skills)  
• Data Analysis (Hard Skills)  
• Process Management (Hard Skills)

Job Summary: 

• Act as supply chain business partner to local market stakeholders supporting delivery of business objectives and regional supply chain targets
• Collaborate closely with regional supply planning organisation to understand current and future supply situation of local market, as well as participate in regional Supply Chain Issue Management meetings 
• Ensure continuity of supply to patients by proactively managing supply constraints with local and external stakeholders, leading meetings with local commercial, quality, regulatory and finance colleagues
• Work closely with Demand Forecasting Manager in order to optimize inventory levels, minimize stock write offs and ensure market buying trends reflect future forecasts accurately
• Act as a link between Market and Regional Customer Service Team to make sure that services provided from the Regional Team meet local business and 1st trade customers’ expectations
• Be responsible for managing Order to Cash in-market service providers and drive cost-to-serve optimization initiatives with external 1st trade customers and key local stakeholders
• Act as the supply chain lead for local projects related to portfolio changes including new product launches, discontinuations, divestments, list price changes
• Define appropriate tools and logistics standards to prepare and analyse reports on contract compliance
• Participate in project teams focusing on special freight cost and claims control
• Support Customer Supply Chain Investigation Team to develop supply chain standards

Skills on Resume: 

• Supply Chain Partnership (Soft Skills)  
• Collaboration (Soft Skills)  
• Supply Planning (Hard Skills)  
• Issue Management (Hard Skills)  
• Stakeholder Management (Soft Skills)  
• Demand Forecasting (Hard Skills)  
• Cost Optimization (Hard Skills)  
• Project Leadership (Soft Skills)

Job Summary: 

• Define Customer Supply Chain Strategy, as a derivative of the global strategy and the local business needs
• Defines, implements and continuously optimizes Route to Market (Supply) strategy
• Leads Customer Supply Chain Professional , a customer centric organized team, including the customer service team responsible for order & complaints management
• Coordinates the Demand review meeting & Planning Cycle where the CD is the owner, resulting in an agreed One number plan fulfilling Customer demand Plan.
• Drives continuous improvement with the BU to improve service, Route to Market and Cost to Serve
• Balances Supply-Demand in the most optimal way, driving service, inventory, margin, profit to targets, develops scenarios for decision making
• Determines targets and ensure realization of performance with regard to cost, sourcing (incl. 3rd party manufacturing and/or partnering with customers/distributors)
• Participates and, where necessary, drives continuous improvement of processes and standards to source, procure and deliver products

Skills on Resume: 

• Supply Chain Strategy (Hard Skills)
• Route to Market Strategy (Hard Skills)
• Team Leadership (Soft Skills)
• Demand Planning (Hard Skills)
• Continuous Improvement (Soft Skills)
• Performance Management (Hard Skills)
• Sourcing and Procurement (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Gather information needed to fully understand Walmart omni-channel operations.
• Gain rich alignment with Walmart about how Walmart.com and stores operations should align into omni-channel
• Utilizing gathered information, customer inputs, and alignment to internal strategies to design the best methods to provide Walmart with omnichannel operational alignment.
• Working with the Customer and the company's Customer Supply Chain Team, design reporting to track the health of omni-channel service.
• Train the company Customer Supply Chain Team on omni-channel best practices and reporting.
• Contribute to the formulation of Customer Supply Chain Team strategies by relating omni-channel operations to all strategic goals.
• Become the the company's expert on Walmart omni-channel operations.
• Own the Walmart.com OTIF program by developing processes to track, explain, and improve the performance of each of the company's business units.
• Own the Walmart.com Drop-Ship Vendor (DSV) operations reporting. 
• Develop processes to track, explain, and improve the performance of each of the company's business unit.

Skills on Resume:

• Omni-Channel Expertise (Hard Skills)
• Strategic Alignment (Soft Skills)
• Data Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Team Development (Soft Skills)
• Expertise Development (Hard Skills)
• Performance Management (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary: 

• Align and meet customer scheduling requirements in coordination with customer supply chain analysts and product planners.
• Commit to clean order management relative to ensuring accuracy of delivery dates, pricing, fulfilment and execution.
• Coordinate and manage country forecast, demand review, and Sales and Operations (S& OP) meetings according to agreed process.
• Replenishment and order planning with key distributors on regular basis.
• Review supply (Forecast and Event logs) and demand (customer orders) situation and resolve gaps proactively. 
• Developing a forward looking insight in projecting upcoming orders based on Sell-Through (ST) and channel inventory information and market knowledge.
• Act as the primary local supply chain liaison and first escalation for supply chain, trade compliance, and order related issue.
• Build and facilitate a collaborative environment where information is shared consistently and effectively with internal and external business partners and stakeholders.
• Cultivate an environment that encourages maximum productivity and service effectiveness, personal growth and development, open communications and teamwork with local and remote team members.
• Drive communication between supply chain and sales teams on the phase in phase out (PIPO) of NPI and EOL items, and promotional activities (events) to allow for the efficient planning and deployment of inventory.
• Accountable for stakeholder management and communication with the managers, directors and VP level.

Skills on Resume:

• Supply Chain Coordination (Hard Skills)
• Order Management (Hard Skills)
• Demand Forecasting (Hard Skills)
• Proactive Problem Solving (Soft Skills)
• Stakeholder Engagement (Soft Skills)
• Communication and Collaboration (Soft Skills)
• Team Leadership (Soft Skills)
• Strategic Planning (Hard Skills)