Job Summary: 

• Communicates effectively with customers to ensure customer satisfaction. 
• Focusing on exceeding customer expectations where possible
• Greets customer pleasantly and politely while taking orders
• Follows the Company hospitality standards during every customer interaction ensuring great product, great service & maintain a great restaurant.
• Knows about new products and promotions and communicates these clearly to customers.
• Appropriately upsells during every transaction
• Communicates accurate service times and monitors timings
• Follows all cash handling procedures safely and by company standards
• Operate POS order entry system and Credit Card terminals to complete customer transactions
• Treats all customers and Colleagues fairly and with respect

Skills on Resume:

• Effective Communication (Soft Skills)  
• Customer Satisfaction (Soft Skills)  
• Pleasant Greeting (Soft Skills)  
• Hospitality Standards (Hard Skills)  
• Product Knowledge (Hard Skills)  
• Upselling (Soft Skills)  
• Service Time Management (Soft Skills)  
• Cash Handling (Hard Skills)

Job Summary: 

• Cleaning, detailing, and disinfecting all surfaces that could come in-contact with customers or crew.
• Sweeping and mopping the entire store front-to-back.
• Counting the tills and store safe and making sure are all balanced.
• Input numbers into the system and take cash to the bank.
• Managed and coached over-the-phone orders for customers.
• Processed credit, debit, gift card, cash, and store credit transactions.
• Setting up and breaking down the company production line
• Preparing ingredients and pre-prep products ready for peak periods, to company standards and following food safety standards at all times
• Fully aware of all menu items and current prices
• Ensures that all customer data is treated carefully in accordance with company standards

Skills on Resume:

• Surface Cleaning (Hard Skills)  
• Store Sweeping (Hard Skills)  
• Cash Reconciliation (Hard Skills)  
• System Input (Hard Skills)  
• Phone Order Management (Soft Skills)  
• Transaction Processing (Hard Skills)  
• Production Line Setup (Hard Skills)  
• Food Prep (Hard Skills)

Job Summary: 

• Troubleshoots POS system and ensures proper cash handling.
• Immediately reports general store maintenance, telephone and security issues to the Store Manager.
• Ensures store meets company guidelines for opening and closing procedures.
• Assist in meeting daily sales goals.
• Follows through with customer comments and requests to Store Manager.
• Ensures a safe and healthy work environment for Store Crew and customers.
• Works with Store Manager and peers to develop best practices in store.
• Immediately reports product quality and inventory discrenpencies to Store Manager.
• Completes all daily tasks as posted in the Daily Operations binder.
• Cleaning and disinfecting all implements used throughout the day.

Skills on Resume: 

• POS Troubleshooting (Hard Skills)  
• Cash Handling (Hard Skills)  
• Maintenance Reporting (Hard Skills)  
• Sales Goals (Soft Skills)  
• Customer Feedback (Soft Skills)  
• Workplace Safety (Soft Skills)  
• Best Practices (Soft Skills)  
• Task Completion (Hard Skills)

Job Summary: 

• Creates and maintains an environment where customers are treated fairly and with dignity and respect in the spirit of the company core values.
• Greets each customer, offer assistance, samples and suggestive selling.
• Educates and motivates customers about promotions, product knowledge and new products.
• Maintains store merchandising and cleanliness per Company standards.
• Exudes a positive, professional and energetic demeanor while delivering exempliary customer service at all times.
• Ensures the store sparkles, plants are well cared for and healthy, and the store is visually appealing to customers.
• Assist in new customer acquisition through marketing and community outreach.
• Assist with month-end inventory.
• Log cold case and freezer temperatures to ensure proper food safety.
• Complies with Food Handlers certification requirements.

Skills on Resume: 

• Customer Service (Soft Skills)  
• Product Knowledge (Hard Skills)  
• Store Merchandising (Hard Skills)  
• Positive Demeanor (Soft Skills)  
• Community Outreach (Soft Skills)  
• Inventory Management (Hard Skills)  
• Food Safety Compliance (Hard Skills)  
• Respectful Communication (Soft Skills)