Job Summary:

• Take ownership and maintain receivables in a proper, organized, timely manner, keeping accounts within DSO guidelines
• Review and cycle through all open accounts on an assigned portfolio for collections
• Proactively collect customer payments in accordance with department’s guidelines by email and phone
• Make outbound collection attempts in a professional manner while establishing and keeping positive customer relations
• Send documents/statements for customer review and payment follow-up
• Investigate historical customer data to close out any open credits or short payments
• Identify payment discrepancies, initiate dispute resolution process to facilitate quick and prompt turnaround in collection efforts, and perform follow-up
• Manage billing discrepancies by creating tickets/cases for IT, Customer Operations, or Order Management teams, as applicable
• Manage multiple modules to retrieve, analyze and share data to external as well as internal customers related to account reconciliation
• Assist management in customer problem resolution and provide meaningful recommendations in decision-making

Skills on Resume: 

• Organizational Skills (Hard Skills)
• Proactive Collections (Hard Skills)
• Professional Communication (Soft Skills)
• Documentation Management (Hard Skills)
• Data Investigation (Hard Skills)
• Dispute Resolution (Hard Skills)
• Technical Handling (Hard Skills)
• Analytical Skills (Hard Skills)

Job Summary:

• Submit invoices into customer portal/websites
• Execute manual transactions (credit/debit memos requests)
• Log notes to track collection activity and progress
• Review and initiate customer refund requests
• Provide regular credit checks to the Controller for evaluation of credit line increases and updates the same in Oracle customer master
• Review and process daily credit holds and pending customer release requests
• Participate in meeting overall process requirements and audit compliance by providing all supporting documentation
• Participate in special projects to create and improve key business processes with IT, Finance and other teams
• Drive and lead weekly dispute meetings with the respective teams (Business, Sales & Service)
• Set up a formal structure to increase efficiency of dispute resolution meetings
• Provide standard (Onguard collections tool) reporting to the dedicated teams on a weekly bases and daily

Skills on Resume: 

• Submit Invoices (Hard Skills)
• Execute Manual Transactions (Hard Skills)
• Log Collection Activity (Hard Skills)
• Process Refund Requests (Hard Skills)
• Provide Credit Checks (Hard Skills)
• Review Credit Holds (Hard Skills)
• Ensure Audit Compliance (Hard Skills)
• Lead Dispute Meetings (Soft Skills)

Job Summary:

• Using credit tools available to identify delinquent accounts, contact customer for resolution of open invoices, balance dues, discrepancies, rate issues, billing, weight/class disputes, obtaining billing requirements and updating master file.
• Using JPOWER, establish a follow-up (tickler file) system ensuring all accounts managed and addressed timely.
• Evaluating credit worthiness of new and existing accounts by reviewing payment trends, Ansonia Credit, credit references and the internet when applicable.
• Merging duplicate accounts.
• Notifying partnership carriers and delivery agents regarding terms changes, freight not delivered when applicable.
• Updating master file where applicable. 
• Review and audit daily credit limit exceeded reports.
• Responding to external and internal customer credit and collection inquiries via phone, fax or e-mail.
• Assisting cash applications researching and resolving on0account balances.
• Reviewing 60-day cash receipts report. 
• Updating accounts where applicable.
• Responding to live driver/customer live issues in a timely fashion.
• Responding to RightNow e-mails from internal departments in a timely fashion.

Skills on Resume: 

• Identify Delinquent Accounts (Hard Skills)
• Establish Follow-Up System (Hard Skills)
• Evaluate Credit Worthiness (Hard Skills)
• Merge Duplicate Accounts (Hard Skills)
• Notify Carriers and Agents (Hard Skills)
• Update Master File (Hard Skills)
• Review Credit Limit Reports (Hard Skills)
• Respond to Inquiries (Soft Skills)

Job Summary:

• Assist in managing the collections process, ensuring appropriate and thorough investigation of past due balances
• Make independent credit decisions or provide trusted critical assessments to minimize bad debt
• Initiate collection activity on assigned accounts, with the ability and responsibility to negotiate payment terms that maximize receivables turnover, or make recommendations for collection to management
• Maintain exceptional service with integrity to assist customers through accurate, relevant and timely communication
• Collaborate with internal teams in finance, deal desk, sales and operations to escalate issues and provide insights
• Manage disputes so that they are closed in a timely manner
• Analyze collection patterns and work with management to recommend collection recovery strategies to improve operational efficiencies
• Maintain accurate documentation of all collection activity performed
• Assist the Senior Revenue Analyst with matters related to estimates for credit loss reserves
• Actively pursue and discuss issues with the Business, Sales & Service teams and follow up accordingly
• Break loose complex situations, propose resolution
• Ensure resolved disputes are circled back to NAAC and followed up by updating the collections tool
• Monitor and drive results

Skills on Resume: 

• Manage Collections Process (Hard Skills)
• Make Credit Decisions (Hard Skills)
• Initiate Collection Activity (Hard Skills)
• Maintain Service Integrity (Soft Skills)
• Collaborate with Internal Teams (Soft Skills)
• Manage Disputes (Hard Skills)
• Analyze Collection Patterns (Hard Skills)
• Maintain Documentation (Hard Skills)

Job Summary:

• Monitor accounts receivable aging and ensure timely collection on all accounts receivable customers.
• Analyze potential new, and existing customers to establish credit limits. 
• Managing accounts continue to assess credit risks and make recommendations to increase/decrease credit limits as appropriate. 
• Discuss accounts of concern with Credit Supervisor and/or Lead Credit and Collections Analyst.
• Perform customer account reviews as necessary.
• Work with Schnitzer Steel Tax department in obtaining and maintaining documentation from customers required to avoid potential sales tax liability for Schnitzer Steel.
• Maintain customer files to ensure compliance with policy and Sarbanes Oxley requirements. 
• Ensure all business transactions and cash receipts are with approved entities.
• Work and develop relationships with team members (Sales, Operations, etc.) in order to research and resolve discrepancies in a timely manner.
• Develop relationships with customers in order to assist in collection of accounts and monitor credit risk in the areas of character, capacity, capital, collateral and economic conditions.
• Update multiple systems with customer information and accurate credit limits.

Skills on Resume: 

• Monitor Accounts Receivable (Hard Skills)
• Analyze Credit Limits (Hard Skills)
• Assess Credit Risks (Hard Skills)
• Discuss Accounts of Concern (Soft Skills)
• Perform Customer Reviews (Hard Skills)
• Manage Tax Documentation (Hard Skills)
• Ensure Compliance (Hard Skills)
• Develop Relationships (Soft Skills)

Job Summary:

• Generating a daily high volume of outbound collection outreaches
• Handling of Retail Partners' inbounds calls
• Engaging & promptly notifying, the Credit & Collection Manager of Retail Partners' unwillingness to pay per contractual obligations
• Preparing and presenting repayment plans & promissory notes to Sr. Management Team.
• Adhering to the Fair Debt Collection Practice Act and internal policies and procedures
• Displays a courteous and professional manner when communicating to internal partners
• Accurately documenting all collection activity via various databases
• Prepares files for escalation of actions (legal referral, skip tracing, repossessions, etc.)
• Analyze Retail Partner's pay history when resolving disputes and or general account information
• Managing all customer thrift balances, paydown agreements and settlements to ensure that payments are made per the agreement
• Successfully performs Customer Account Reconciliations

Skills on Resume: 

• Generate Outbound Collections (Hard Skills)
• Handle Inbound Calls (Soft Skills)
• Notify Manager of Payment Issues (Soft Skills)
• Prepare Repayment Plans (Hard Skills)
• Adhere to Debt Collection Laws (Hard Skills)
• Communicate Professionally (Soft Skills)
• Document Collection Activity (Hard Skills)
• Prepare Escalation Files (Hard Skills)

Job Summary:

• Achieve daily, weekly and monthly departmental KPI Metrics set forth
• Manage Retail Partner's credit inquiries around balances, invoices, credits, etc and liaised with the right departments for any account adjustments that resulted from detailed account reconciliation
• Maintain accurate customer information in contracts database
• Creating retail partners aging reports that are pulled from SAL financial systems and other databases
• Maintain daily/weekly/monthly reporting of customer accounts within assigned timelines.
• Monitor shipments to ensure accounts remain within assigned limits. 
• Calculate payment requirements based on contracted terms, and reconcile customer accounts.
• Work closely with the Compliance Department and Accounts Receivable Specialist to ensure business activity and transactions are with approved entities.
• Delivery of Information that requires the Mexican audit
• Review of billing folios that are correctly issued from clients in Mexico
• Assembly of documentation packages required by clients to enter receivables
• Improve process over time by suggesting ideas for improvement and efficiency and working with customers to understand needs and how Teleflex can fulfill them

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Attention to Detail (Hard Skills)
• Financial Acumen (Hard Skills)
• Communication Skills (Soft Skills)
• Organizational Skills (Soft Skills)
• Process Improvement (Soft Skills)
• Compliance Knowledge (Hard Skills)
• Technical Proficiency (Hard Skills)

Job Summary:

• Prioritize collection activities to maximize cash receipts, using Get Paid software
• Contact ad agencies to determine the payment status of billed advertising invoices
• Follow up with agency A/P departments and Treasury in a timely manner once invoices are cleared for payment
• Provide invoice copies to agencies and the sales teams as requested
• Work internally with sales teams to resolve discrepancies and ensure that post-air adjustments are processed and approved promptly
• Appropriately escalate problem accounts in a timely manner
• Create and maintain relationships with agency contacts
• Research and resolve any unapplied cash for application approval or refund
• Research invoice short payments, collect on balance or follow up for invoice adjustment
• Prepare management reports to track aged invoices
• Estimate cash receipts each month to aid in forecasting

Skills on Resume: 

• Get Paid Software Proficiency (Hard Skills)
• Effective Communication (Soft Skills)
• Timely Follow-Up (Soft Skills)
• Attention to Detail (Soft Skills)
• Problem Escalation (Soft Skills)
• Relationship Building (Soft Skills)
• Reporting and Forecasting (Hard Skills)
• Research and Resolution (Hard Skills)

Job Summary:

• Work with the Mexico team lead to reconciling invoicing by customers in order to pay Teleflex on time. 
• Managing client invoices that make up the portfolio of accounts receivable. 
• Reviewing invoices through a portal or presenting them physically to the different delegations of The metropolitan area of CDMX. 
• Keeping the portfolio updated to ensure a streamlined and efficient process for collections. 
• Keeping a record of all invoices that are in the collection process as well as recovering counter-receipts that are issued by customers. 
• Follow up on counter-receipts until the collection is recovered as per the Credit to Cash Policy. 
• Maintain a relationship with the accounts payable client in order to ensure the entry of all invoices, on time and correctly. 
• Create invoice status reports and activities for the leader of the team proactively and support other daily activities such as obtaining information that needs to be presented in cases of audits, request for bank certifications of clients and helping with credit reviews
• Manage the administrative process of invoices to be entered for review
• Present the documentation of invoices in physical form and take them to the different delegations of the CDMX metropolitan area for collection
• Work with the Mexico Team Lead to process invoices, confirm delivery to customers and track via reporting.

Skills on Resume: 

• Reconciling Invoicing (Hard Skills)
• Managing Client Invoices (Hard Skills)
• Reviewing Invoices (Hard Skills)
• Portfolio Management (Hard Skills)
• Record Keeping (Hard Skills)
• Follow-Up (Hard Skills)
• Relationship Maintenance (Soft Skills)
• Reporting (Hard Skills)

Job Summary:

• Responsible for credit limit evaluation/ recommendation on assigned, existing customers, and resolution of outstanding invoice collections issues for assigned customers
• Achieve and maintain a high percentage (as defined annually by management) in the 'current' aging category
• Research, obtain and attach supporting documentation in SAP to validate deductions
• Validate deduction reason codes assigned by the cash application team and re-invoice customer for unauthorized deductions
• Work the inbound and outbound SSD files and perform the Debit/Credit Linkage for assigned customers for credit issuance
• Analyze prices provided by Marketing and prepare template to reload data to SAP
• Enter Credits and Debits to WebCNDN
• Perform account analysis and reconciliations
• Obtain resale certificates for storage
• Prepare and submit offset forms
• Work closely with cross-functional teams such as Sales, Marketing and Customer Service to resolve collection and deduction issues

Skills on Resume: 

• Credit Limit Evaluation (Hard Skills)
• Aging Management (Hard Skills)
• Documentation (Hard Skills)
• Deduction Validation (Hard Skills)
• Debit/Credit Linkage (Hard Skills)
• Data Analysis (Hard Skills)
• Account Reconciliation (Hard Skills)
• Cross-Functional Collaboration (Soft Skills)

Job Summary:

• Communicate issues timely to ensure major AR issues are reviewed and root causes are addressed to prevent repeat occurrences
• Ability to stay accountable, and transparent and escalate key issues in a timely matter
• Manage customer charge-backs, reconciliations, research, and resolve issues to ensure timely payment
• Make credit inquiries and obtain reports for new customers
• Minimize delinquencies and bad debt through the collection of open invoices and debits
• Assist with the monthly and yearly close process related to accounts receivable
• Maintain customer files and prepare credit/debit memos
• Monitor the overall size of accounts receivable to maximize cash flow available for operations
• Work with the accounts receivable department to collect past-due accounts
• Accept projects and delegate tasks from the Team lead and Credit Manager in Morrisville.
• Request for Bank Certification Certificates of Some Consolidated Customer

Skills on Resume: 

• Effective Communication (Soft Skills)
• Accountability (Soft Skills)
• Customer Service (Soft Skills)
• Credit Management (Hard Skills)
• Financial Reconciliation (Hard Skills)
• Document Management (Hard Skills)
• Monitoring Cash Flow (Hard Skills)
• Project Management (Hard Skills)

Job Summary:

• Contact customers (sales reps) to collect past-due invoices (verbal and written).
• Research new customers and growing existing customer credit limits.
• Obtain Controller and VP Finance approval for larger limits.
• Maintain customer files with copies of signed customer agreements. 
• Manage the new customer setup process.
• Daily review of sales orders on hold, taking appropriate action such as contacting customers to get past due items paid or releasing orders.
• Recommend accounts for credit card/CBD status. 
• Communicate to sales, distribution, and customers.
• Assign accounts for collection including all communication with the collection agency.
• Research and resolve deductions (billing discrepancies, discounts, damages, returns, chargebacks).
• Work directly with the sales department to provide customer information, billing resolutions, and dispute analysis.
• Back up support to Staff Accountants such as cash application, and credit card processing (authorizations and settlements).

Skills on Resume: 

• Contact Customers (Soft Skills)
• Research Credit Limits (Hard Skills)
• Obtain Approval for Limits (Hard Skills)
• Maintain Customer Files (Hard Skills)
• Manage Customer Setup (Hard Skills)
• Review Sales Orders (Hard Skills)
• Recommend Credit Status (Hard Skills)
• Support Staff Accountants (Hard Skills)

Job Summary:

• Collecting receivables including calls to customers, investigating and resolving issues relating to invoices, and account reconciliation
• Ensuring collection calls meet monthly targets
• Reviewing and releasing orders from credit hold
• Logging all collections calls on the customer account
• Identifying and resolving Customer Sales Disputes
• Performing credit checks and processing new accounts
• Reviewing and updating customer files
• Monitoring credit limits and past due balances and ensuring customers pays within terms
• Investigating and resolving short payments
• Responding to customer issues and inquiries

Skills on Resume: 

• Strong Communication Skills (Soft Skills)
• Attention to Detail (Hard Skills)
• Problem-Solving (Soft Skills)
• Customer Service (Soft Skills)
• Organizational Skills (Soft Skills)
• Time Management (Soft Skills)
• Analytical Skills (Hard Skills)
• Conflict Resolution (Soft Skills)