CORPORATE TRAVEL CONSULTANT SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Updated: Jan 06, 2025 - The Corporate Travel Consultant possesses strong verbal and written communication skills in both Dutch and English. With a solid foundation in delivering customer service excellence, they manage multiple priorities effectively, maintain a sharp focus on customer needs, and exhibit an in-depth knowledge of worldwide geography. The role demands flexibility, adaptability, and the ability to work independently, ensuring high levels of customer satisfaction through meticulous attention to detail and proactive problem-solving.
Essential Hard and Soft Skills for a Standout Corporate Travel Consultant Resume
- Travel Booking Systems
- GDS Proficiency
- Itinerary Planning
- Visa and Passport Knowledge
- Corporate Travel Policies
- Expense Management
- Travel Risk Management
- Negotiation Skills
- Data Analysis
- Foreign Currency Exchange
- Customer Service
- Communication Skills
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Adaptability
- Decision-Making
- Relationship Building
- Stress Management
Summary of Corporate Travel Consultant Knowledge and Qualifications on Resume
1. BS in Travel and Tourism Management with 4 years of experience
- Excellent communication skills, with the ability to build relationships with business owners, decision-makers and managers who book corporate travel
- Strong time management skills and professionalism
- Ability to work independently as well as part of a team
- Flexibility to work overtime including management of after-hours emergency service
- Experience in a target-driven environment
- Experience with GDS and Sabre
- Fluent in French and English
- Experience arranging multi-sector flight itineraries
- Good working knowledge of Amadeus
- Expertise in Fares and Ticketing
2. BA in Hospitality Management with 3 years of experience
- Experienced on Sabre GDS system
- Knowledge to make domestic and international travel arrangements
- Ticketing, including exchange ticketing, and exchanges with residuals
- Keeping up to date on airline policies
- Establish and maintain strong relationships with clients
- Provide travel expertise to clients
- Communicate effectively with other agents to solve problems and gather information
- Keeping abreast of airline alliance programs
- Knowledge of Concur
- Knowledge of Trams and/or Cornerstone
3. BS in Business Administration with 4 years of experience
- Experience in a customer service-oriented position
- Strong verbal and written communication skills in designated languages
- Demonstrated understanding of customer servicing excellence
- Proven ability to handle multiple priorities simultaneously
- Ability to work independently, exercising discretion and judgment
- Excellent presentation and strong customer focus
- Good worldwide geography and keen attention to detail
- Ability to deliver a high level of customer service at all times
- Flexibility, adaptability, and being able to work autonomously will be assets for the role
- Fluent in Dutch and English
4. BA in International Business with 3 years of experience
- Flexible approach to work
- Extensive product and airline knowledge
- Outstanding levels of customer service
- Confident in managing multiple complex itineraries
- Able to work well under pressure with great attention to detail
- Good knowledge of different fares and airline policies
- Strong communication skills such as a friendly, confident manner with all levels
- Experience with web-based booking tools and extensive knowledge of GDS systems
- GDS and Extensive travel knowledge
- Presentable, flexible with a desire to succeed