Job Summary: 

• Analyze and review pricing for contracted services, negotiating them to stay compatible in the market
• Make and confirm reservations for coaches, trains, ferries, restaurants, and admissions to places of interest
• Deal with customer inquiries and aim to meet their expectations
• Determine whether space is available on travel dates requested by customers
• Inform the operations department of any amendments and arrange the alternatives
• Process cancellations and modifications and promptly
• Locate new suppliers according to client requests and market demand
• Analyze and review pricing for contracted services, negotiating them to stay compatible in the market
• Use the internet and web-based resources efficiently and effectively
• Assist in the administration and management of various contractual agreements with international branches of the firm.
• Research legal issues and liaise with the risk management unit.

Skills on Resume: 

• Pricing Analysis (Hard Skills)
• Negotiation (Soft Skills)
• Reservation Management (Hard Skills)
• Customer Service (Soft Skills)
• Availability Assessment (Hard Skills)
• Supplier Sourcing (Hard Skills)
• Web-Based Research (Hard Skills)
• Contract Administration (Hard Skills)

Job Summary: 

• Prepare department monthly/ad-hoc reports and perform data analytics to review work process improvements and initiate new implementations
• Plan and coordinate work and leave roster with respective sections within the Contact Centre to ensure optimal staffing
• Provide analysis and recommendations to improve or enhance Contact Centre operations
• Support and coordinate to resolve IT, Telephony and/or Infrastructure related matters within the department
• Ensure office assets, such as IT equipment and access rights are recorded in order at all times and comply with regular audit and review guidelines
• Upkeep the content of Contact Centre Sharepoint (i.e. centralisation of document and storage system)
• Organise vibrant and meaningful staff engagement programs
• Work with various stakeholders including, the in-house legal team and risk management unit, to facilitate client engagements.
• Understand common engagement and reliance-related documents such as non-reliance letters and NDAs.
• Assist with the review and assessment of client NDAs, engagement letters, sub-contracts, reliance letters and other contractual agreements
• Review terms of business, both internal and client-issued

Skills on Resume: 

• Report Preparation (Hard Skills)
• Workforce Planning (Soft Skills)
• Operational Analysis (Hard Skills)
• IT Coordination (Hard Skills)
• Asset Management (Hard Skills)
• SharePoint Management (Hard Skills)
• Staff Engagement (Soft Skills)
• Contract Review (Hard Skills)

Job Summary: 

• Prepare tender and contract documents, including bill of quantities
• Prepare tender analysis, evaluation and recommendation
• Prepare cost estimate, analysis for tender and contracts and develop preliminary cost plan
• Undertaking cost analysis for repair and maintenance project work
• Monitoring of contract status and initiating pre-tender discussions
• Prepare interim payment assessment, recommendation and certification
• Assisting in establishing user requirements and undertaking feasibility studies
• Preparing and negotiating for tender and contracts
• Record and dissemination of meeting minutes
• Performing risk and value management and cost control
• Collation of the operation and maintenance manual of projects
• Support the Financial Services division with contractual provisions.

Skills on Resume: 

• Tender Documentation (Hard Skills)
• Tender Evaluation (Hard Skills)
• Cost Estimation (Hard Skills)
• Contract Monitoring (Hard Skills)
• Payment Certification (Hard Skills)
• Feasibility Studies (Hard Skills)
• Risk Management (Soft Skills)
• Contract Negotiation (Soft Skills)

Job Summary: 

• Review, analyze and assess offshore and other Member contracts following procedures and guidelines, taking into account the interests of both the Member and the Club.
• Participate in the ongoing development of contract review team members including individual mentoring.
• Respond to Member queries on contract reviews and operational queries.
• Work with colleagues to promote the Club’s offshore experience and win new Members.
• Work with a high degree of independence but seek advice where appropriate.
• Regular participation in and contribution to internal training events, contract review meetings, publications, external speaking events, etc.
• Develop productive relations with Members through Member visits, seminars and entertainment.
• Develop and manage relationships with suppliers including entertainment of Correspondents.
• Liaise effectively with claims, underwriting, loss prevention and management teams to ensure all internal stakeholders are kept fully advised of developments.
• Preparation and submission of queries to the internal legal team/risk management unit
• Liaise with the Financial Services and legal department to determine issues arising in the company, together formulate a pragmatic and commercial approach to resolve matters.

Skills on Resume: 

• Contract Review (Hard Skills)
• Mentoring (Soft Skills)
• Member Support (Soft Skills)
• Independent Decision-Making (Soft Skills)
• Training Contribution (Soft Skills)
• Member Relations (Soft Skills)
• Supplier Management (Soft Skills)
• Cross-Departmental Liaison (Soft Skills)

Job Summary: 

• Manage company’s real estate properties which include owned and rented properties related to but not limited to acquisition, leases, and property transactions, and coordinate activities associated with renewal lease negotiations with landlords and tenants.
• Handle and execute day-to-day operations on real estate properties, and provide lease administration for commercial properties. 
• Negotiate contracts for the purchase or lease of the properties.
• Management and finance department to provide guidance and support on real estate-related matters.
• Provide recommendations to top management on the new real estate acquisition and/or existing transactions.
• Managing and monitoring the performance of the company’s appointed real estate agent to ensure SLA is met.
• Work closely with Finance on yearly budget and monitoring of the approved budget for real estate-related costs.
• Handle corporate administration duties and participate in projects as and when required. 
• Take responsibility for Finance Department office administration. 
• Ensure sufficient stationery for the Department used. 

Skills on Resume: 

• Property Management (Hard Skills)
• Lease Administration (Hard Skills)
• Contract Negotiation (Soft Skills)
• Real Estate Acquisition (Hard Skills)
• Agent Performance Monitoring (Soft Skills)
• Budget Management (Hard Skills)
• Corporate Administration (Soft Skills)
• Office Administration (Soft Skills)

Job Summary: 

• Place the order of stationery, staff/department rubber-stamped, name card(s), or any item as and when required.
• Finance BCP’s Coordinator and ensure that Finance’s Organization Chart is up-to-date to be submitted to KPMG or any requested parties. 
• Work together with the CFO’s secretary to ensure accurate information.
• Assist finance staff with external training (registration/payment), and company’s membership/consultancy services, and ensure payment is made to vendors on time.
• Arrange laptop setup, locker, etc for new joiner(s)/intern.
• Managing Finance’s petty cash and ensuring all the transactions are balanced monthly.
• Consolidate information provided by Property, Branch Services, IT, HR, Investment, and any relevant department on PCA Group Insurance inquiries. 
• Submit questionnaire for Group Insurance in web risk/excel for policy renewal for both General and Financial Lines. 
• Communicate with PCA Group Insurance on issues related to Group Insurance. 
• Meet with Marsh broker twice a year.
• Ensure that the Company’s car(s) purchase, insurance renewal, and maintenance are up-to-date based on the company’s procedure.

Skills on Resume: 

• Stationery Ordering (Hard Skills)
• BCP Coordination (Soft Skills)
• Vendor Payment Management (Hard Skills)
• New Joiner Setup (Soft Skills)
• Petty Cash Management (Hard Skills)
• Insurance Coordination (Soft Skills)
• Broker Communication (Soft Skills)
• Vehicle Maintenance Management (Hard Skills)