• Provide the vital infrastructure and platform to support the deployment and monitoring of ML solutions in production Optimizing solutions for performance and scalability.
• Collaborate closely with data science teams in developing pioneering data science, AI/ML environments, and workflows on AWS.
• Liaise with R&D data scientists to understand challenges and work with to help produce ML pipelines, models, and algorithms for innovative science.
• Take responsibility for all aspects of software engineering, from design to implementation, QA and maintenance.
• Lead technology processes from concept development to completion of project work doing.
• Liaise with other teams to enhance technological stack, to enable the adoption of the latest advances in Data Processing and AI
• Team recruitment, training provision and coaching
• Collaborate with teams to help them understand the technical implementation of solutions
• Understand needs to enhance solution keeping in view of product
• Partner closely with Project Managers on the engagement to ensure compliance to set processes, weekly progress, and status checks
• Work independently, with minimal guidance and direction from manager and come up with the best approach to accomplish work
• Mentor, coach and guide other engineers on projects and areas of expertise

Skills: Infrastructure Management, AWS Platform Expertise, ML Pipeline Production, Software Engineering, Project Leadership, Technological Integration, Team Development, Technical Mentoring

• As a primary technical contact, provide consultative, proactive and/or reactive support to Cisco’s Customers
• Deliver plan and design services with a thorough understanding of customer requirements, technologies and related dependencies
• Prepare and participate in sophisticated implementation and migration projects
• Build customer documentation and review with project partners
• Work within a team of test engineers to perform test and validation activities
• Contribute to discussions to detail requirements and architecture, test plans with test cases
• Help design, build and configure test bed topologies
• With a solid understanding, drive industry standard & proprietary test tools
• Tackle issues with troubleshooting and drive to resolution.
• Compile and present detailed client reports for test results
• Maintain effective working relationships with assigned customers and project managers

Skills: Customer Consultation, Solution Design, Project Management, Documentation Preparation, Team Collaboration, Test Planning, Test Bed Configuration, Troubleshooting Skills

• Design, install, deploy, or configure Enterprise, Commercial and Service Provider solutions for customers
• Integrate systems to multiple enterprise applications
• Transfer knowledge of implemented products, solutions and processes to customer in hands-on sessions, and by creating customer-facing documentation
• Explain technical issues and present information in a concise manner to both technical and non-technical personnel
• Effectively work independently and as part of a team to implement solutions for customers
• Generates network configurations, MOP’s, implementation plans from Low Level Designs for highly complex networks
• Plans and executes highly complex Upgrade and Migration activity
• Develop and maintain high valued integrations to drive new customers and to continue overall satisfaction with existing customers
• Research and develop proof of concept on integrations to new platforms that can be leveraged in Sales technical wins
• Provide technical assistance and expertise to partners/customers on integrations 
• Advocate best practices and review code specific to the Algolia SDK usage
• Facilitate handover sessions and provide technical presentations for knowledge transfer.

Skills: System Integration, Knowledge Transfer, Technical Communication, Independent Solution Implementation, Network Configuration, Migration Planning, Integration Development, Technical Sales Support

• Resolving technical issues and working with global support team to provide industry-leading technical support for Cloud Suite of Products.
• Provide Tier 2 support to partner's level-1 support teams with assistance in problem resolution by providing answers and troubleshooting for customer base by taking customer support calls, answering online chat, and responding to support portal tickets in a timely and professional manner.
• Troubleshooting portal features, SIP call flows, audio quality, and network problems which can include the customer router, firewall, third party ISP interconnects and peering providers, and downstream SIP Carrier Providers
• Delight customers by listening to the customer's concerns, demonstrate that understand issues and situations, determine the best action, and think beyond the initial ask to answer the next question to meet or exceed expectations.
• Collaborate with other Cisco teams and diligently escalate sophisticated problems where a course of action may not be immediately obvious
• Maintaining full ownership of the issue, ensuring the customer is fully informed until resolution.
• Update customer support portals proactively to provide customers with the self-help, documentation, release notes, and FAQs need to avoid problems or resolve issues quickly.
• Work with third parties such as downstream SIP Carrier Providers, Peering Providers, ISP, router, switch and SIP phone and IAD (Integrated Access Device) manufacturers 
• Resolve customer problems, with the understanding that as SaaS provider every problem is an opportunity to assist the customer.
• Provide meaningful feedback to internal team based on the needs of the client
• Contribute to processes, documentation, and tooling to ensure the team can scale efficiently
• Create, own, and update as-built documentation to be provided to the customers.

Skills: Technical Issue Resolution, Tier 2 Support, SIP Troubleshooting, Customer Satisfaction, Cross-Team Collaboration, Ownership and Follow-through, Documentation Management, Process Improvement

• Fulfill the Consulting Engineering needs for Oil & Gas facilities engineering in the support of sales and execution for Solar Turbines products. 
• Provides checking of design for projects and proposals to assure that the design and engineered equipment meets customer specifications and industry codes and standards.
• Handle department specification creation and review. 
• Serves as the overall technical consultant for department standards.
• Travels to fabrication sites, installation sites, and customer facilities as needed to support Business Development
• Position requires flexibility with personal schedule to meet deadlines and support occasional business travel.
• Provides overall design review and quality assurance and all Engineering disciplines
• Participates in project design and constructability reviews and customer HAZOP reviews.
• Establishes technical scope and understanding with new suppliers
• Create overall plant operating philosophy and cause & effect charts
• Work with Alphanumeric sales executives and customers to define value-added Consulting Services offerings, including; packaged "blueprints", best practices consulting, and best practices training.
• Apply technical and project management skills to directly contribute to consulting engagements.
• Seek out ongoing innovation and areas where customers can improve including automation opportunities.

Skills: Facility Engineering, Design Standards Compliance, Specification Development, Technical Consulting, Business Travel Coordination, Design Review, Project Management, Innovation Identification

• Possesses the technical background and depth to solution and manage professional consulting engagements, including but not limited to, discovery, design, planning, implementing and supporting medium to large projects utilizing Microsoft Solutions. 
• Develop strong relationships with strategic vendor partners and the Alphanumeric Sales team to develop and execute a successful practice business plan. 
• Promote teamwork between the practices and lines of business to develop and deliver the highest quality solutions to Alphanumeric clients.
• Perform discovery, design, planning, and implementation of Microsoft-based solutions, including modifications to existing equipment and systems.
• Build and configure network server hardware.
• Install and configure network server operating systems and applications.
• Integrate new network servers into network infrastructure at client site.
• Troubleshoot network server hardware, NOS, and application problems.
• Monitor functionality of equipment to ensure the system operates in conformance with specifications.
• Technical mentor to Systems Engineers and Technicians.
• Work with strategic vendors, ASI sales, and marketing to execute the practice business plan.
• Attend regular team meetings, training sessions and participate in other team activities.

Skills: Microsoft Solutions Deployment, Relationship Management, Team Collaboration, Network Design, Server Configuration, System Integration, Technical Troubleshooting, Mentoring

• Work across exciting facets of the platform including Power Apps, Automate, Power BI and other Microsoft products it aims to improve.
• Manage large-scale and complex solution rollouts of the Microsoft Power Platform.
• Work across exciting facets of the platform including Power Apps, Automate, Power BI and other Microsoft products it aims to improve.
• Consult and collaborate with key stakeholders within customers to develop high-level designs into working solutions.
• Work to understand desired customer outcomes and build scope and deliverables for each project to meet these needs.
• Work closely with solution architects and business development managers to validate desired customer outcomes and solution designs.
• Take a lead role in running internal and external customer meetings from kick-off, design workshops to handover.
• Own the detailed design document and maintain and update 
• Deliver solutions under the signed-off statement of works.
• Work closely with the assigned project manager to align with the project schedule.
• Escalate unforeseen issues to the project manager 
• Coach and mentor other team members when possible.

Skills: Microsoft Power Platform Proficiency, Stakeholder Collaboration, Solution Design, Project Scope Management, Leadership in Customer Meetings, Document Management, Issue Resolution, Mentoring and Coaching

• Experience in network engineering or telecommunications support environment.
• Must have solid Network design skills, with strong knowledge of networking fundamentals
• Working knowledge and experience supporting Cisco IOS-XR, NX-OS, IOS-XE and IOS Software.
• Working knowledge and experience supporting the platforms NCS5508/NCS6008, ASR-9K, Nexus 7K, 9K, and 3K. Cisco 4500/4300, and Catalyst 9K
• Prior Scripting, Python, and/or Linux experience highly desired.
• Experience in Professional/Consulting Services or high-level support.
• In-depth knowledge of network management, network availability & capacity planning
• Excellent communication skills to interact with and assist various levels within customer organization. 
• Must have excellent written, oral communication and listening skills
• Self-motivated with solid leadership and collaboration skills

Qualifications: BS in Environmental Engineering with 5 years of Experience

• Passionate, persuasive, trustworthy thought leader capable of quickly establishing executive interest in Cisco services by articulating the value and business advantage of Cisco’s network migration services.
• An ambitious individual with the curiosity to learn, work in a fast-paced changing environment, evolve continuously to keep pace with Cisco’s solutions, technologies, and industry trends, and be an inspiration and trendsetters for others.
• High-level, out-of-the-box thinking, analytical reasoning, and creative problem-solving skills with the ability to convert thoughts to real and pragmatic execution.
• Prior experience in conducting customer workshops - high-level and low-level network design experience 
• Scripting knowledge of Python, Pearl 
• Experience with Cisco DNA Center
• Experience with SDA
• In-depth knowledge of designing complex routing and switching networks
• Ability to conduct training and one to one mentoring concerning routing and switching technology

Qualifications: BS in Systems Engineering with 4 years of Experience

• CCIE R/S or CCIE DC certifications
• Understanding of Cisco Software Defined Access architecture and solution. 
• Experience in design, testing, and implementing of SDA solutions.
• Strong knowledge of DNAC, Wireless, and ISE with hands-on experience. 
• Know the differences between traditional wireless and SDA wireless, know how to configure device profiling using Cisco ISE, know how to configure authorization policy, etc. in Cisco ISE. 
• Understand SGT to enable intent-based networking.
• Good understanding of Cisco SDWAN solution. 
• Understand vManage/vSmart/vBond/vEdge and OMP routing protocol. 
• Understand centralized/local policy configuration via vManage. 
• Understand how zero-touch provisioning works in SDWAN.
• Understanding of Data Center architectures, experience in planning, design & implementation of Data Center infrastructure, hands-on experience with ACI

Qualifications: BS in Chemical Engineering with 3 years of Experience

• Rich Experience working on Catalyst series switches (3560/3750/4500/6500/9000) and Nexus 7000/5000 switches.
• Ability to perform highly technical L1, L2, and L3 troubleshooting to determine the root cause of software or hardware failure issues.
• Familiar with the following technology STP, HSRP/VRRP, MPLS-VPN, OSPF, IS-IS, BGP, LISP
• High availability, network/device security, NetFlow, QoS, IP SLA, and network management.
• Excellent communication & interpersonal skills
• Effective consulting and communication skills
• Experience in building and designing large multi-protocol inter-networks
• Experienced with configuring routing and switching devices
• Comprehensive understanding of all IP protocols
• Experience in network engineering or telecommunications support environment
• Expertise with Cisco software features and functionality

Qualifications: BS in Computer Science with 8 years of Experience

• IT consulting experience in designing, planning, and implementing hardware and software virtualization and storage solutions
• In-depth system engineering experience involving hardware, software, and service solutions
• Technical certifications in Windows Server environments
• Technical certifications in networking such as Cisco
• Technical certification in VMware.
• Technical certification(s) in HP, Dell, EMC, or other storage hardware
• Experience in Microsoft O365 products cloud on hybrid migrations
• Experience with Microsoft Azure cloud solutions
• Excellent knowledge and hands-on experience with Windows Server and Active Directory.
• Excellent knowledge and hands-on experience configuring, maintaining and leveraging SAN and NAS hardware.
• Excellent knowledge and hands-on experience implementing, troubleshooting and tuning virtual servers.
• Excellent knowledge and hands-on experience implementing, troubleshooting and configuring VMware
• Strong working knowledge of switching and routing technologies
• Strong working knowledge of Microsoft O365 and Azure

Qualifications: BS in Civil Engineering with 9 years of Experience

• A motivated self-starter with a bias for action. 
• Have a proven track record of performing well in a fast-paced environment and organizational skills to lead multiple projects with tight timelines effectively. 
• Have the ability to learn quickly and understand complex technologies in concise terms of technological and business value. 
• Have a strong executive presence, cross-group collaboration, and communication skills that drive influence among the senior leaders across a highly matrixed organization
• Passionate about providing positive customer experiences
• Experience in designing and implementing Cloud architectures (Private/Hybrid/Multcloud) via a project or work experience
• Hands-on experience with Container solutions including Kubernetes, Docker, and/or Openshift.
• Experience with CI/CD, and DevOps processes with an understanding of Jenkins, GIT, or equivalent
• Hands-on experience with Cisco Compute platforms including UCS and Hyperflex
• Experience with one or more hypervisors including Vmware ESXi, KVM, Hyper-V
• Knowledge of one or more of the modern computing languages including Python, Java, Node.js

Qualifications: BS in Mechanical Engineering with 5 years of Experience

• Experience with software or automation tools including Terraform, Ansible, Puppet, Chef
• Experience with Cloud Native software development is strongly desired.
• Possess strong ability to tackle complex problems creatively
• Excellent verbal and written communication skills 
• Excellent writing including the ability to simplify and communicate complex ideas
• Presentation skills with a high degree of confidence in speaking with Executive Leadership, Customers, and Key Stakeholders
• Team player and works well in small and large group environments
• Highly driven and motivated with a high level of initiative
• Must be able to work in a fast-paced, dynamic environment, with changing priorities
• Certifications are helpful Cisco DevNet Associate, AWS Certified Cloud Practitioner, Google Associate Cloud Engineer
• Certifications Microsoft Azure Fundamentals, Certified Kubernetes Administrator, Hashicorp Terraform Associate
• Ability to analyze networking services requirements

Qualifications: BS in Electrical Engineering with 4 years of Experience