• Manage scope, schedule, and quality of high visibility projects through the entire lifecycle (request intake, requirements gathering, deliverable development, feedback collection).
• Organize and maintain internal reference documentation.
• Design and develop training materials 
• Create content for crisp written major communications to share with senior leadership.
• Create and maintain a communications calendar for the organization's major written communications and verbal readouts.
• Schedule, help prepare for, and host dry run sessions in advance of major readouts.
• Crafting content and designing professional slides and materials at the Board level
• Schedule production meetings and Post Project Review with ministries

Skills: Project Management, Documentation Management, Training Development, Executive Communication, Communications Planning, Presentation Design, Meeting Coordination, Stakeholder Engagement

• Manage and oversee the development of the T-Communications and PDF Executive Support Guide
• Create Project Induction and induct How do I Support resource
• Engage the Deployment team to ensure the support resource activity aligns with the deployment plan
• Distribute T-communications in line with targeted Exec deployment dates
• Managing and monitoring the Project Inbox, ensuring that Execs have a central point of contact during their deployment/migration journey
• Issuing of deployment date calendar invitations and management of Non-responders / Reschedules / Tentative / Declines and assessments of Automated Responses
• Attendance at Pilot checkpoint meetings and provide progress reports
• Close down the T-communications and support workstream, document the achievements and any lessons learned

Skills: Project Oversight, Resource Creation, Team Engagement, Content Distribution, Inbox Oversight, Scheduling Management, Progress Reporting, Project Documentation

• Participate in industry forums and client calls and meetings, sharing insight into the Transition and delivering industry and market updates to the Transition team and other senior internal partners
• Develop and handle newsletters to be cascaded to program partners
• Liaise with relevant communication team to update and maintain program intranet and internet sites
• Produce regular reports to senior business partners and various forums on all communication activities on the project
• Build and maintain a multi-year communication roadmap
• Prepare presentation materials for clients, CS boards, CS committees and external regulators.
• Set up communication workshops as the need arises to drive through key deliverables
• Take care of internal and external communication queries in a timely manner
• Work with central PMO function to ensure that all program communication requests are recorded and frequently monitored
• Outstanding knowledge of the theoretical and practical principles of the financial markets with an emphasis on content and business knowledge

Skills: Industry Collaboration, Newsletter Management, Web Content Management, Reporting Skills, Strategic Communication, Presentation Preparation, Workshop Coordination, Communication Handling

• Work with clients to implement new internal communications strategy and processes
• Develop SOPs for communicating with internal researchers, administrative staff, technical staff, leadership, subject matter experts, and others through traditional and digital communications channels
• Collaborate with clients and generate forward-thinking ideas to engage with target audiences to share information
• Apply best practices for internal communications in concert with leadership
• Lead the creation and maintenance of content according to industry best practices
• Coordinate content strategy and development, establish workflows and timelines and work with appropriate staff to disseminate content
• Monitor and track project deliverables and deadlines
• Write, review, and edit content, ensuring that it meets the highest standards of quality and appropriate compliances (i.e., WCCC/section 508, plain language, etc.)

Skills: Strategy Implementation, SOP Development, Client Collaboration, Best Practices Application, Content Management, Content Strategy Coordination, Project Monitoring, Content Quality Control

• Conceptualize, implement, and manage communications strategies and awareness campaigns
• Collaborate with the cross-functional teams to develop presentations and communications materials that adhere to branding guidelines
• Create and maintain materials for the organization with an eye towards, content, technical accuracy, and style.
• Manage internal reporting on a weekly, monthly, quarterly and annual basis
• Understand and apply context towards different content types by tailoring content to best fit the audience, and apply critical thinking to ensure that content meets standards.
• Manage internal communications tools and platforms
• Maintain working knowledge of other industry-standard platforms.
• Editorial, copywriting, and/or internal communications.

Skills: Strategy Management, Team Collaboration, Material Creation, Reporting Oversight, Content Tailoring, Communications Management, Platform Proficiency, Editorial Skills

• Professional experience in a fast paced organizational environment
• Proven experience successfully leading communications and special projects initiatives
• Experienced in managing social media platforms and working within the Google suite. 
• Experience with layout and epublishing
• Experience working with clients and internal agencies.
• Highly skilled with Microsoft Office.
• Has experience running a high volume of projects at one time (20+)
• Experience or exposure to the financial services/ regulated space

Qualifications: BA in Communications with 3 years of Experience

• Strong verbal and writing skills, strong project management skills, and possess a strong and varied network and unified communications background. 
• Ability to represent the team in briefings and create presentations are key. 
• Good understanding of all UC systems, architecture, technologies, and related activities
• Experience in analysis related to design, development, and integration of hardware and software to support large scale UC environments
• Experience managing IT projects and programs
• Experience with Cisco VTC, Avaya/Polycom telephony, and other UC technologies
• Experience managing geographically disperse, on-site Tiered support team
• Experienced in AWS, AZURE, Google Cloud Services, and other cloud environments 

Qualifications: BS in Marketing with 5 years of Experience

• Ability to understand project requirements, coordinate resources, and direct projects in the right direction in a timely manner
• Ability to manage change in a dynamic and evolving program environment, leverage best practices, and innovate through any problem with a can-do attitude
• Proficiency to communicate effectively across a broad spectrum of stakeholders
• Exceptional customer communication and engagement skills
• Expert ability to format documents
• Skilled with use of Office 365 tools including cloud-based applications
• Ability to thrive in team environment
• Strong communications background with good working knowledge of communications within a technology deployment.
• Strong senior stakeholder management experience.
• Experience in developing content for a large technology deployment

Qualifications: BA in Business Administration with 7 years of Experience

• Experience in corporate communications with project management in high-tech or manufacturing industry
• Advanced studies (CAS) in Corporate Responsibility Communications, Linguistics 
• Work experience with localization vendors and terminology management concepts 
• Experience in writing and storytelling
• Comfortable to measure performance with analytics
• Outstanding interpersonal and time-management skills
• Highly professional and positive approach, self-motivated, team player, dynamic, creative with the ability to work on own initiative
• Strong business, relationship management, project management, and problem solving skills
• Excellent verbal and written skills in both German and English 

Qualifications: BA in Journalism with 3 years of Experience

• Direct experience in technology employee communications, technical writing or project management
• Demonstrated knowledge of Management of Change processes
• Up-to-date understanding of the corporate communications field techniques, technology, issues, concerns, and methods
• Ability to drive consensus across multiple stakeholders and to deliver a consolidated change and/or communication plan across multiple media and audiences, including international
• Strong creative negotiating, problem solving, and interpersonal skills
• Highly refined skills of grammar and syntax, ability to adapt writing styles quickly and gracefully
• Good ear for language and finding the most appropriate and effective way to say something
• Strong interpersonal skills and knowledge of organizational behavior principles
• Strong project management experience to stay on schedule under tight, frequently client changed deadlines
• Experience in working directly with customers, team members, technical experts, and professional staff
• Experience in understanding brand image and/or strategy as defined by Service Manager or other client and develops collateral or promotional materials that are consistent with client objectives
• Ability to function in fast paced, deliverable driven environment and multi-task across multiple projects at once
• Expert experience with Microsoft products Office [Word, PowerPoint], Outlook, SharePoint, and Expressions

Qualifications: BS in Public Relations with 7 years of Experience