• Responsible for preventative maintenance of all ASG-KU and KMOD Master site, remote RF sites, rapid mobile deployment repeaters, conventional/trunked repeater sites, and radios that support the Land Mobile
• Provide procurement, installation, operation, and maintenance services for all LMRS equipment, hardware, components, software, spare parts, licenses required for a Wide Area/Local Area LMR system.
• Properly document all work performed utilizing MAXIMO and other internal tracking programs/tools.
• Monitor the health and welfare of LMRS.
• Work with outside agencies concerning the system and provide escort services 
• Responsible for radio programming and installing software updates 
• Responsible for vehicle radio installations and repairs.
• Responsible for reprogramming radios, over the air rekey (OTAR), and troubleshooting all associated equipment.
• Identify improvements and make recommendations for enhancements and upgrades to the overall performance of the system.
• Submit all weekly and monthly reports 

Skills: Preventative Maintenance, Procurement and Installation, LMRS Monitoring, Documentation Management, Radio Programming, Vehicle Radio Installation, Troubleshooting, System Performance Enhancement

• Shall be responsible for managing office data and voice network operations including staff computing, application software and telecommunications.
• Support requests for IT assistance, troubleshoot and solve hardware and software problems, monitor overall system performance, implement improvements, and work with the management team to develop long-range communications technology plans.
• Assist with the design, plan and implement modifications 
• Existing communication equipment to meet operational needs.
• Managing the installation and testing of the communication systems
• Coordinating all communication activities
• Assisting and supporting project team with daily project coordination
• Coordination of subcontractors and procurement of materials

Skills: Network Operations Management, IT Support and Troubleshooting, System Performance Monitoring, Communication Technology Planning, Equipment Design and Implementation, Communication System Installation, Project Coordination, Subcontractor and Material Coordination

• Prepares or assists in directing the engineering design and planning of all Cooperative Energy telecommunication facilities.
• Prepares cost estimates, schedules, specifications, and contract documents for construction or maintenance projects.
• Prepares information on proposed projects for use in internal planning documents, as well as environmental and regulatory reports and hearings.
• Reviews and evaluates bids to ensure that proposed construction or equipment meets requirements of the specifications and contract documents.
• Provides technical assistance to Communications Systems technicians and others 
• Supervises construction of facilities to ensure that equipment is installed in accordance with the specifications and manufacturer recommendations.
• Performs a final inspection and verifies or develops as-built of all completed construction.
• Provide RF subject matter expertise to all Internal and External stakeholders supporting KBOSSS and/or ASG-KU projects.
• Evaluate and develop embedded communication security protocols
• Develop highly reliable communication protocols and access solutions
• Rapid development of proof of concept prototypes

Skills: Engineering Design and Planning, Cost Estimation and Scheduling, Regulatory Compliance, Bid Evaluation, Technical Assistance, Construction Supervision, RF Expertise, Communication Protocol Development

• Development of communications system high-level and detailed design documentation such as scope of works, design criteria, commissioning procedures
• Management of small teams performing construction and testing
• Interface with vendors to ensure compliance with project specifications
• On site commissioning management
• Development of engineering / design effort hour estimates
• Involvement and promotion of Safety in the Design of communication projects
• Providing technical guidance to colleagues and other teams, specifically in relation to network design
• Develop PCS/OT switch configurations
• Hands on factory acceptance testing of PCS network components.
• Participate on cross-functional teams as the subject matter expert for embedded communication solutions
• Design, develop, and write software using Python, C, C++ and/or Go
• Oversee projects that require embedded modems or other RF communication solutions

Skills: Design Documentation Development, Team Management, Vendor Coordination, On-Site Commissioning, Safety in Design, Technical Guidance, Network Design, Software Development

• Create and review interface specifications, system level control and communication architectures, designs, and protocol interfaces
• Being involved with products’ design cycles to become familiar with the behaviour of new products and application of communication standards
• Assist in systems modelling and simulation including Power Line Carrier, filters, cable coupling, cross-talk, and multi-channel provisions
• Assembling electrical and electronics systems that are composed of various products within the systems solution
• Generate reports and be able to present data from detailed design up
• Executive summary level and outbound content for installers and other users of the systems
• Requirements management and documentation of system behavior
• Mentor junior members of the team

Skills: Interface Specification Creation, System Architecture Design, Communication Protocols, Systems Modeling and Simulation, Electrical Systems Assembly, Data Reporting and Presentation, Requirements Management, Team Mentoring

• Develop basic knowledge of the Payload subsystem of the NEXT satellite, which includes all Comm/RF hardware and associated software for the K-band and L-band components Hardware includes Field Programmable Gate Array (FPGA), RF Modems, Multiplexers, Tuners, Converters, Transmit/Receive Modules, etc.
• Monitor and trend the performance and state-of-health of the Iridium Comm/RF hardware for NEXT Satellites
• Help to resolve anomalous satellite operation with respect to the Iridium Comm/RF hardware and software using standard practices and procedures
• Develop basic knowledge of Application Software (ASW) interfaces and functions with the Iridium Comm/RF hardware
• Support the creation of procedures and pass plans to operate the Comm/RF hardware to maintain and improve system performance
• Assist in the development of failure contingency plans, operational responses, and recovery procedures
• Assist in the detailed investigations of Comm/RF hardware anomalies and the return to service of components, including data gathering, analysis, timeline development, and chart production for diagnosis and recovery
• Support design analysis/trade studies for new services or service improvements
• Provide Comm/RF input for the Operational Satellite Software Product (Telemetry tables, Command sequences, on-board Databases, new Software Product loads)
• Support software upload to satellites by reviewing products, activations, and evaluations of new capability

Skills: Payload Subsystem Knowledge, Performance Monitoring, Anomaly Resolution, Application Software Understanding, Procedure Development, Contingency Planning, Data Analysis, Design Analysis

• Perform design, project management, acceptance testing, and vendor assessment activities.
• Communicate with internal and external groups to determine communications requirements  
• Prepare engineering specifications to ensure functional requirements are met
• Perform product testing and create models and prototypes.
• Ensure the accuracy and completeness of systems documentation.
• Help drive a consistent set of standards for equipment, network protocols, configuration, and operational procedures.
• Remain current on all regulatory requirements. 
• Help prepare and maintain communications systems.
• Expected include designing, developing, installing and testing system equipment and implementing procedures to make all components operational.
• Primarily concerned with providing technical expertise, services and solutions revolving around various modes of communication and information transfer, including Wireless telephony services.
• Involved across all aspects of service delivery, from carrying out feasibility exercises and determining connectivity and signal access 
• Preparing detailed, technical, and operational documentation

Skills: Design and Project Management, Acceptance Testing, Vendor Assessment, Communication Requirements Analysis, Engineering Specification Preparation, Product Testing and Prototyping, Regulatory Compliance, Technical Expertise in Communication Systems

• Implemented an electronic fax (eFax) solution which provides secure fax communications between and non- contacts. 
• Provides a sanctioned solution for sending and receiving fax communications with and non-individuals
• Exhibits a solution that provides auditing to allow verification of what information was released and to whom
• Enables the security required to adhere to the customer’s rules and regulations
• Provides an easy to use solution that can be used by individuals that have been given access
• Operate and Maintain an enterprise eFax environment
• Support an on-premises eFax server infrastructure
• Server and application patching
• Application upgrades and updates
• Manage assigned fax Direct inward Dialing (DiD) lines
• Participate in emergency service-impacting anomalies on satellites that may require off-nominal hours

Skills: eFax Solution Implementation, Secure Communication Management, Auditing and Verification, Regulatory Compliance, User Access Management, Enterprise eFax Operation, Server Infrastructure Support, Application Patching and Upgrades

• Work with the VoIP team for the acquisition of new DiD lines and routing issues
• Provide application support for eFax functionality
• User and Group Management (Active Directory and within eFax)
• Fax number forwarding and redirection
• Fax policies, workflows, and routing
• Provide eFax administration for managing and maintaining the eFax functionality
• Monitor and Maintain FAXCOM WebFaxQueue
• Monitor and Maintain Faxcom SMTPfaxQueue
• Create customize reports Schedule reports
• Monitor and Manage Activity and Error Logs
• Participate in the production, review, and editing of technical documents involving Iridium Comm/RF systems, including Satellite Operation Manuals, Anomaly/Issue Reports, and Change Requests

Skills: VoIP Collaboration, eFax Application Support, Active Directory Management, Fax Policy and Routing, eFax Administration, Queue Monitoring, Report Creation, Technical Documentation Review

• Communication remediation and testing.
• Integration of the Tactical Communications Network.
• Assistance to project for integration of future Electronic countermeasures.
• Close cooperation with the Protected Mobility Integration and Capability Assurance (PMICA) project.
• Integration of RF systems onto military vehicles.
• RADHAZ testing, including HERP and HERO.
• EMI/EMC testing of vehicle systems and RF emitters.
• Authoring engineering plans, formal engineering reports, and technical specifications.
• Conducting risk identification activities, and authoring safety case reports and hazard/risk logs.
• Conducting design reviews and verification activities.
• Organizing and leading stakeholder meetings.
• Scoping, planning, and executing technical tasks necessary to achieve high-level project forward work plans and schedules.

Skills: Communication Testing, Tactical Network Integration, Electronic Countermeasures Assistance, RF System Integration, EMI/EMC Testing, Engineering Documentation, Risk Identification and Reporting, Stakeholder Management

• Experience with the Ring Central/Nice InContact platform
• Ability to translate business needs into operational requirements
• A strong team player that has a focus on learning and development through collaboration and discussion
• A multitasker, with strong project management skills allowing you to oversee multiple projects at once
• An excellent communicator with a strong customer focus disposition
• Firm Understanding of Knowledge and an understanding of real time traffic processing and the associated configurations to improve problematic/slow connectivity
• Experience with supporting and troubleshooting the below UC & Network technologies:
• Excellent understanding of Cisco Unified Communications Manager/UC Applications, CUBE technologies

Qualifications: BS in Electrical Engineering with 5 years of Experience

• Firm Understanding of Expressways with MRA and VCS with Video Conferencing, Voice Gateway, Debugs, RTMT, Calabrio QM recording
• Firm understanding of TCP/IP. Core networking fundamentals mastery.
• Basic understanding of routing protocols
• Basic understanding wireless LAN technologies
• Basic understanding of various WAN connectivity options and design (Metro-E, MPLS, P2P, SDWAN)
• Expressways with MRA and VCS with Video Conferencing
• Experience in UC VoIP / Unified Communications / Collaboration Support 
• Certifications i.e. Cisco CCNA / CCNP Collaboration OR other OEM certs
• Firm Understanding of Signaling Protocols: SIP, H323, MGCP
• Firm Understanding of UCCX Scripting

Qualifications: BS in Telecommunications Engineering with 3 years of Experience

• Experience in handling Teams Mobile Clients Like iPhone, Windows Phone & Android Phones
• Experience in handling communication servers like OCS and Lync, Skype for business 2015 servers.
• Architectural and design experience in hybrid voice and video environments
• Consistently demonstrates a professional, self-directed approach to department responsibilities.
• Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
• Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
• Strong analytical and problem-solving skills and ability to troubleshoot complex technical problems Strong communication, consulting, and customer relationship building skills
• Experience in collaboration solutions (IM/Jabber/W
• Experience in collaboration solutions (IM/Jabber/WebEx)

Qualifications: BS in Computer Engineering with 4 years of Experience

• Experience in unified communications experience, spanning services like phones (physical and soft), voicemail, auto-attendant, IVR, contact center (inbound/outbound)
• Experience in call recording, instant messaging & presence, video, E911 and related solutions.
• Experience with dial plans and voice transport technologies like T1 PRI, SIP and POTS.
• Working knowledge of voice networking elements and protocols, including: session border controllers, routers, gateways, DNS, VLANs, TCP/IP, SIP, QoS, PoE, etc.
• Experience working within critical 24/7 service availability environments, preferably in health care.
• Proficiency with Windows 7, MS Office, Visio, and WireShark. 
• Familiarity with Macintosh, iOS, and Android operating systems and devices.
• Familiarity with Incident, Problem, Service Request, Change, and Project management processes.
• Familiarity with requirements to support PHI, HIPAA, PCI, FERPA and other security and information protection regulations.
• Proven ability to manage a set of complex operational services.

Qualifications: BS in Network Engineering with 2 years of Experience

• Excellent knowledge of Unified Communications such as Teams, Skype, Zoom, Conferencing Hardware, Enterprise Voice and PowerShell.
• Knowledge of voice and video endpoints as well as Microsoft Teams Rooms
• Excellent troubleshooting skills and knowledge of problem resolution methodologies.
• Good knowledge of IT Security protocols, processes, policies, and standards
• Experienced in IT service management, including change, incident, and problem management
• Demonstration of the technical skills needed to handle innovation and change resulting from the implementation of new IT solutions
• Experience in working with ITIL based Service processes and functions.
• Experience and knowledge of implementing technical solutions in a complex, multi-stakeholder environment.
• Experience working with enterprise-scale applications, infrastructure, and software.
• Proven ability to write technical documentation including high/low designs and operational manuals.

Qualifications: BS in Information Technology with 2 years of Experience

• Hands-on experience in Teams EV(enterprise voice), Auto attendant, call queue and Voicemail.
• Experience in Configuring and Administration of AudioCodes SBC.
• Provide administration and Client based Support to Teams EV.
• Clear understanding of PowerShell commands and scripting in Teams and Teams EV environments and SIP.
• Clear understanding of Cloud Platforms (Azure/AWS )
• Experience in deploying and configuring Lync 2013, Skype for business 2015 or Teams.
• Should have knowledge of MS office 365 and support.
• Should have knowledge about Manage AudioCodes One Voice Operations Center (OVOC) environment and Teams.
• Experience in supporting server health check and should be in position to recommend the best practices. Solid understanding of Tools-Fiddler/Netmon and Wireshark.
• Patch and configuration management of AudioCodes One Voice Operations Center (OVOC) Environment

Qualifications: BS in Electrical Engineering with 5 years of Experience

• Experience with QOS policies across the Enterprise for Data, Voice and Video.
• Fluent in English with excellent communication skills
• Able to work independently
• Good written and verbal communication skills
• Analytical, problem solving & decision making skills
• Organizing & planning skills
• Must be an expert with the Cisco ASA firewall technologies.
• Must be an expert with EIGRP and BGP routing protocols.

Qualifications: BS in Telecommunications Engineering with 7 years of Experience

• Must have an expert understanding of the TCP/IP network protocol.
• Must be an expert in troubleshooting wireless networks from past experiences with Cisco or Aruba.
• Must be an expert in routing and switching technologies.
• Knowledge of Cisco Wireless Controllers and accesspoints.
• Knowledge of IPSEC, and SSL VPNs.
• Knowledge of the F5 load balance.
• CCNA, CCNP certifications 
• Good communication skills, Teamwork & Interpersonal skills

Qualifications: BS in Computer Engineering with 7 years of Experience

• Professional engineering experience, in conducting hardware and software diagnostics/integration and working with Communication systems. 
• Experience involving Tactical Datalink, SATCOM, Line of Sight (LOS), Beyond Line of Sight (BLOS), RF, Voice/Data with subsystem integration, analysis, test and evaluation activities that include, but are not limited to: communications; Identify Friend or Foe (IFF); air traffic control systems; and collision avoidance.
• Active Knowledge of Fiber Optic network design
• Knowledge of Server virtualization technologies (VMware vSphere, Microsoft Hyper-V etc.)
• Knowledge of Network Equipment L2/L3 Configurations and Testing
• Demonstrated knowledge and experience in the Design and Engineering of control systems involving PLC's, Instrumentation, SCADA systems & Networks
• Knowledge of PLC and HMI software (GE, AB, Siemens, Schneider, etc.).
• Strong communication skills (oral & written) including strong negotiation and influencing skills 
• Proficient skills in computers: MS Word, Excel, email.

Qualifications: BS in Network Engineering with 10 years of Experience

• Experience in the design and implementation of wireless and fixed telecommunications systems
• Experience in Radio System Designs, preferable experience with PMR, Mobile Systems or Broad Casting Systems.
• Experienced gained in the rail, automotive, military, Defence, avionics or any other safety critical environment.
• Must have and maintain active Secret clearance
• Must be able to support data repositories configuration (i.e., Microsoft SharePoint)
• Able to troubleshoot and solve presentation and folder system structure, implement improvements
• Able to work with the management team to develop long-range communications systems plans
• Ability to establish effective working relationships with a variety of people at different levels both internally and externally.
• Experience with Communication Systems Design for Infrastructure Projects: LRTs, Rail Corridors and Yards, Office Buildings, Tunnels, Water/Wastewater Plants, and associated Comms Rooms/Data Centers

Qualifications: BS in Information Technology with 9 years of Experience