COMMISSION MANAGER RESUME EXAMPLE

Published: July 31, 2024 - The Commission Manager ensures accurate payment tracking and processing while maintaining effective communication with earners. Responsible for developing and implementing efficient cash collection practices, and supporting compliance and audit requirements. Produces and reviews operational reports, investigates discrepancies, and develops system tests to identify critical impacts.

Tips for Commission Manager Skills and Responsibilities on a Resume

1. Commission Manager, Blue Horizon Enterprises, Albany, NY

Job Summary:

  • Oversee advisor compensation team and ensure their daily activities are completed accurately and on time
  • Researching and processing commissions from various product companies
  • Billing of advisory accounts on a monthly and quarterly basis
  • Responding to advisor inquiries via email and/or tickets in Salesforce
  • Reconciling and conducting audits on past payments
  • Submitting weekly payroll data files to ACH provider
  • Oversee accounting team and ensure they are keeping up
  • Daily categorization of accounting transactions in accounting software
  • Periodic reporting is prepared for IFP’s executive team and regulators
  • Ongoing payables and receivables


Skills on Resume:

  • Compensation Management (Hard Skills)
  • Commission Processing (Hard Skills)
  • Account Billing (Hard Skills)
  • Inquiry Response (Soft Skills)
  • Payment Auditing (Hard Skills)
  • Payroll Submission (Hard Skills)
  • Team Oversight (Soft Skills)

2. Commission Manager, Silverline Solutions, Raleigh, NC

Job Summary:

  • Responsible for administering, coordinating and controlling activities of the projects. 
  • Coordinates with projects managers and facilitates their needs to achieve works.
  • Planning, development activities and recommended adoption of upgraded technology and after service systems according to the requirements. 
  • Implement the company services plan, quality of performance and quality cost of services.
  • Responsible for the development of the labor skills (engineers, technicians & helpers).
  • Administer, coordinate and control activities of the projects at all.
  • Coordinates with projects managers and facilitates their needs to achieve works.
  • Ensure integrity of data flowing into various systems is accurate and complete
  • Assist with resolution of inquiries from internal, external, and third-party customers
  • Utilize Salesforce and Microsoft Excel to assist with compensation report retrieval, reconciliations, and other inquiries


Skills on Resume:

  • Project Administration (Hard Skills)
  • Team Coordination (Soft Skills)
  • Technology Planning (Hard Skills)
  • Service Implementation (Hard Skills)
  • Skill Development (Soft Skills)
  • Data Integrity (Hard Skills)
  • Inquiry Resolution (Soft Skills)
  • Report Reconciliation (Hard Skills)

3. Commission Manager, Green Valley Corp, Boise, ID

Job Summary:

  • Processing and managing commission statements, compliance checks etc
  • Liaising with numerous lenders and build lasting relationships
  • Processing full documentation
  • Working in a face-paced environment meeting regulatory targets
  • Communication with users and managers to ensure full understanding and adoption
  • Act as advisor to get the best outcomes from the plan, supporting business growth
  • Secure process compliance, in line with OBS rules and schedule of authorization
  • Act as SPOC for change cycles, collecting inputs from users and interfacing with global compensation teams
  • Good understanding of business evolutions to advise on best possible changes
  • Contribution to tools improvements, automation, digitalization
  • Support internal and external process audits for commissions and target settings.
  • Manage associated interlocks, such as with HR, finance, international Business, Clusters, etc.


Skills on Resume:

  • Commission Management (Hard Skills)
  • Relationship Building (Soft Skills)
  • Documentation Processing (Hard Skills)
  • Regulatory Compliance (Hard Skills)
  • Effective Communication (Soft Skills)
  • Business Advisory (Soft Skills)
  • Process Compliance (Hard Skills)
  • Change Management (Soft Skills)

4. Commission Manager, Red Rock Systems, Little Rock, AR

Job Summary:

  • Manage the monthly commissions processing schedule and ensure timely, accurate payments to individuals and managers
  • Manage tracking and fulfillment of incentive programs in partnership with Marketing - referral payouts, team selling bonuses, etc.
  • Manage the preparation of commissions accruals, payments, and reporting to the field and other stakeholders, like external partners
  • Manage inquiries from the field, ensuring service and keeping to SLAs. 
  • Produce monthly reporting on inquiry activity and insights regarding potential plan improvements 
  • Suggest amendments to language/ provide additional training/ communication 
  • Become a subject matter expert in determining annual quotas, evaluating compensation structures and reviewing the impact of ad-hoc sales program incentives to align with corporate objectives
  • Project manage the annual update of commission plans, including building the project schedule and overseeing UAT preparation and execution
  • Provide input into the development of individual sales compensation plans and manage overall assignment of plans for all commission based employees. 
  • Drive the creation of executive presentations, commissions training and other communications relevant to incentives management


Skills on Resume:

  • Commission Processing (Hard Skills)
  • Incentive Fulfillment (Hard Skills)
  • Payment Reporting (Hard Skills)
  • Inquiry Management (Soft Skills)
  • Activity Reporting (Hard Skills)
  • Training Communication (Soft Skills)
  • Quota Evaluation (Hard Skills)
  • Project Management (Soft Skills)

5. Commission Manager, White Oak Technologies, Springfield, IL

Job Summary:

  • Management of Commission team and ensuring turnaround times are met.
  • Develop tools and processes to enable effective management of commissions.
  • Ensure relationships with brokers are maintained and that the service level provided remains at a high quality.
  • Identify any areas of risk within Commissions (for example over payment, lost sites) and create prevention strategies.
  • Monitor performance against set targets and highlight any underperformance. Work with Sales to implement measures to cover risk
  • Monitor Commissions forward liability and accrual.
  • Maintain accrual values and validate invoices ensuring they are in-line with accrued amounts.
  • Management of Agency style agreements, ensuring contractual terms are met.
  • Produce bespoke accrual reports for finance.
  • Drive improvement and efficiency, developing new ways of working.


Skills on Resume:

  • Team Management (Soft Skills)
  • Process Development (Hard Skills)
  • Relationship Maintenance (Soft Skills)
  • Risk Prevention (Hard Skills)
  • Performance Monitoring (Hard Skills)
  • Accrual Management (Hard Skills)
  • Contract Management (Hard Skills)
  • Efficiency Improvement (Soft Skills)

6. Commission Manager, Bright Future Innovations, Tampa, FL

Job Summary:

  • Financial modelling for current or prospective Commission/Sales strategies. 
  • Manage and approve bespoke commission arrangements, ensuring any contractual terms are commercially viable.
  • Produce/analysis of current liability for a particular broker/agreement/sector.
  • Produce Monthly Commercial MI
  • Adherence to the contractual clauses and conditions of bespoke third parties
  • Partner with Finance and Sales Operations in maintaining commissions modeling and reporting, including outcomes
  • Manage execution of financial controls and provide support for testing by auditors.
  • Work with Internal Audit to ensure controls are appropriate and well documented. 
  • Project manage the onboarding process for new customers from start to finish
  • Lead and train a team of less experienced colleagues to assist with customer-facing projects
  • Become an expert in using the company’s platform to automate customer’s sales commission calculations. 


Skills on Resume:

  • Financial Modelling (Hard Skills)
  • Commission Approval (Hard Skills)
  • Liability Analysis (Hard Skills)
  • Commercial Reporting (Hard Skills)
  • Contract Compliance (Hard Skills)
  • Partnership Collaboration (Soft Skills)
  • Financial Controls (Hard Skills)
  • Customer Onboarding (Soft Skills)

7. Commission Manager, Riverstone Industries, Baton Rouge, LA

Job Summary:

  • Lead the end-to-end management of the monthly small group broker commissions process
  • Lead the planning and processing of quarterly and annual broker bonus programs
  • Create commissions documentation to formalize commission payment policies
  • Coordinate efforts across the Engineering, Product, Finance, and Accounting teams to ensure timely delivery of payment(s) each month
  • Troubleshoot and resolve escalated issues from external broker community and internal service teams
  • Train internal service teams and new hires on commissions processes
  • Provide monthly reports for sales strategy and finance to highlight annual compensation trends
  • Serve as an expert resource for all commissions-related questions


Skills on Resume:

  • Commission Management (Hard Skills)
  • Bonus Program Planning (Hard Skills)
  • Policy Documentation (Hard Skills)
  • Cross-Team Coordination (Soft Skills)
  • Issue Resolution (Soft Skills)
  • Team Training (Soft Skills)
  • Compensation Reporting (Hard Skills)
  • Expert Consultation (Soft Skills)

8. Commission Manager, High Peak Enterprises, Denver, CO

Job Summary:

  • Communicate effectively with all earners to establish what payments are due
  • Keep track of and process payments accurately
  • Identify and implement efficient and effective cash collection practices
  • Supporting earners to ensure that company compliance and audit requirements are met
  • Produce and review appropriate operational reports that analyze the performance
  • Investigate discrepancies
  • Responsible for developing, documenting and performing system tests.
  • Identifying critical steps, activities, and upstream/downstream impacts.
  • Ensure transaction documentation, files, and records are properly maintained
  • Use basic accounting principles to develop and maintain accounting procedures and internal controls
  • Support executives with special projects and other process improvements


Skills on Resume:

  • Payment Communication (Soft Skills)
  • Payment Processing (Hard Skills)
  • Cash Collection (Hard Skills)
  • Compliance Support (Hard Skills)
  • Performance Reporting (Hard Skills)
  • Discrepancy Check (Hard Skills)
  • System Testing (Hard Skills)
  • Accounting Control (Hard Skills)

9. Commission Manager, Golden Gate Solutions, Sacramento, CA

Job Summary:

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Directly manage and actively contribute to a team of Specialists and Consultants who are responsible for developing business and functional requirement specifications for application development, modifications and/or configurations.
  • Identify and execute system enhancements.
  • Serve as subject matter expert and ensure effective management of systems, processes and programs through the understanding of business unit specific needs and analysis/assessment of system capabilities.
  • Work with cross-functional teams in a matrix department environment.
  • Act as a central point of contact for Commission System issues in their respective alignment.
  • Indirectly manage vendor assistance to ensure project deliverables are consistently met.
  • Hire, train and manage performance and development of direct reports to ensure that a high professional standard is achieved and business continuity is maintained.
  • Responsible for resolving day-to-day issues and ad hoc requests from specified channel alignments, as well as larger enhancements and defect resolution.
  • Manage Completing system configuration changes.


Skills on Resume:

  • Customer Support (Soft Skills)
  • Team Leadership (Soft Skills)
  • System Enhancements (Hard Skills)
  • Subject Expertise (Soft Skills)
  • Cross-Functional (Soft Skills)
  • Issue Resolution (Soft Skills)
  • Vendor Management (Hard Skills)
  • Performance Training (Soft Skills)