COMMERCIAL ACCOUNT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Nov 04, 2024 - The Commercial Account Manager equipped with extensive experience in report analysis and creation, alongside a proven track record in drafting both internal and external communications such as proposals and reports, the candidate excels in contract negotiations, administration, and compliance. Demonstrated expertise in project management, process improvement, and maintaining robust relationships with key accounts, particularly in the construction and wholesale distribution sectors, is evident. Proficiency in Microsoft Office, coupled with strong communication, mathematical, and organizational skills, further enhances this professional's capability to manage and grow major accounts effectively.

Essential Hard and Soft Skills for a Standout Commercial Account Manager Resume
  • Financial Analysis
  • Risk Assessment
  • Policy Structuring
  • Account Servicing
  • CRM Software Proficiency
  • Data Interpretation
  • Regulatory Compliance
  • Market Research
  • Negotiation Skills
  • Insurance Product Knowledge
  • Communication
  • Client Relationship Management
  • Problem Solving
  • Adaptability
  • Attention to Detail
  • Strategic Thinking
  • Team Collaboration
  • Persuasion
  • Organizational Skills
  • Leadership

Summary of Commercial Account Manager Knowledge and Qualifications on Resume

1. BA in Business Administration with 4 years of Experience

  • Experience for Commercial business in Beijing and Inner Mongolia with key partner and customer
  • Proven records in new accounts acquisition with value selling
  • Able to drive sales via partners with volume and territory planning skills
  • Initiates contacts with, and manages difficult/tough prospects utilizing the Integrated Sales Cycle.
  • Understand system or network solution selling with an IT education background
  • Honest with high personal integrity and hard-working
  • Strong interpersonal skills with teamwork
  • Sales experience in the IT industry
  • Knowledge of the techniques, sensitivities, and issues around solution selling
  • Experience in solution selling, especially in group account
  • Experience in core partner management for account coverage

2. BA in Marketing with 3 years of Experience

  • Experience analyzing or creating reports.
  • Experience writing internal and/or external customer communications, including proposals, notices, or reports.
  • Experience conducting contract negotiations, administration and/or compliance activities.
  • Experience conducting project and/or process management and improvement.
  • Experience managing relationships with internal and/or external customers or accounts.
  • Knowledge of major account selling and the construction market 
  • Excellent communication, planning and presentation skills.
  • Experience in wholesale distribution and managing reps.
  • Knowledge gained through industry education and certifications may be considered in lieu of a degree.
  • Strong communication, math, & organizational skills
  • Working knowledge of Microsoft Word, Excel, & Outlook.

3. BA in Finance with 5 years of Experience

  • Excellent professional communication skills (written and verbal).
  • Ability to prioritize and track deadlines effectively.
  • Ability to reprioritize as new information is gathered.
  • Excellent client service skills.
  • Ability to work efficiently, effectively, and independently in a fast-paced environment.
  • Strong interpersonal skills & the ability to cultivate positive relationships.
  • Ability to proficiently utilize the Internet and MS Office tools
  • Knowledge of computer systems, communication tools, and software.
  • Knowledge of small business markets including carriers, appetite, and coverages.
  • Ability to advise the best insurance policy for individual client’s needs.

4. BA in Communications with 4 years of Experience

  • Experience in Commercial Lines would be an asset but not mandatory
  • Strong organizational skills and a high level of attention to detail and accuracy
  • Be goal-oriented with a belief in quality customer service
  • Great interpersonal & communication skills
  • Ability to work with minimal supervision
  • A positive and energetic attitude
  • Strong problem-solving skills and comfortable with technology
  • Works well in a team environment
  • Strong verbal and written communication skills
  • Proactive and creative working attitude.
  • Basic English communication skills.

5. BS in Economics with 3 years of Experience

  • Knowledge of Property and Casualty license
  • Knowledge of Agency Management System 
  • Knowledge of Insurance and/or Brokerage business
  • Ability to provide consultation and expert advice to management on risk management issues
  • Knowledge of computer software packages, including Microsoft Office (Word, Excel, Outlook)
  • Strong Verbal, Typing, and written communication skills
  • Knowledge of C.I.P. or CAIB designation or working towards one
  • Ability to possess a proactive approach when handling customers
  • Excellent problem solver and thinks outside the box
  • Experience working within a team environment

6. BA in Business Administration with 10 Years of Experience

  • Experience in networking and network security sales
  • Referenceable track record of successful sales experience within Chicago and outlying areas
  • Strong track record of driving sales through channel partners in the Networking and/or Telecommunications industry
  • Experience developing sales strategies, preparing proposals and quotes and presenting networking products
  • Broad-based technological awareness in the internetworking industry, complemented by knowledge of data networking concepts, with specific skills in the area of routing and switching
  • Excellent communication skills, both written and oral
  • Strong presenter and closer with the ability to demonstrate the necessary skills to negotiate issues with peers, partners and customers using a Win/Win philosophy
  • Creative innovator who is a proactive team player, with a proven track record working in matrixed environments
  • Excellent business acumen
  • Good relationship building and consultative skills
  • Ability to prioritize in a dynamic, changing environment

7. BA in Marketing with 2 Years of Experience

  • Experience in the field of commercial lines production or administration, and/or insurance carrier/vendor experience.
  • Proficiency in the use of personal computers, including data entry, word processing, and spread sheet applications.
  • Expertise with Microsoft Office Suite, Word, Excel.
  • Ability to navigate complex carrier websites to enter data, locate policy information and generate documents.
  • Ability to communicate orally and in writing with others to explain complex issues accurately, receive and interpret complex information and respond appropriately.
  • Professional level of written and verbal communication skills 
  • Ability to use telephone and email for internal and external communication.
  • Ability to report to work regularly and reliably.
  • Ability to maintain and organize electronic files on the company document management system
  • Working knowledge of AMS360 Agency Management System or willingness to learn
  • Strong analytical skills and ability to manage multiple tasks
  • Strong organizational skills with high attention to detai

8. BA in Finance with 4 Years of Experience

  • Outstanding sales experience and demonstrated success in FMCG industry with non-commercial foodservice experience.
  • CPG Supplier Manufacturer experience 
  • Beverage Industry experience or Premium CPG Brand experience 
  • Strong business acumen 
  • Exceptional customer rapport building
  • Excellent communication skills including presentation and training ability
  • Creative mind, outgoing personality and friendly
  • Self-motivated and able to work independently
  • Must be extremely proficient in Microsoft Excel and PowerPoint 
  • Fluent in English
  • Have the proven ability to communicate effectively and build/maintain effective relationships
  • Have a track record of achieving sales targets
  • Have excellent negotiation skills

9. BA in Economics with 3 Years of Experience

  • Commercial insurance experience
  • Effective oral and written communication skills
  • Ability to develop and maintain pleasant, professional relationships with co-workers, carriers, vendors and other business contacts
  • Possess knowledge of commercial insurance coverages, with the ability to read, analyze and interpret insurance policies, documents and regulations
  • Ability to apply the concepts of basic accounting, calculate figures and amounts involving decimals such as fractions, pro-rata and percentages
  • Ability to solve practical problems and deal with a variety of concrete variables
  • Proficient use of Windows, Microsoft Word, Microsoft Excel, Outlook, the agency management (TAM) software system and office equipment
  • Able to clearly and effectively articulate Proofpoint's value
  • Ability to work in a fast-moving environment, to prioritize time effectively, to think big picture
  • Experience managing Partners, particularly in the information security and data archiving market.

10. BA in Advertising with 7 Years of Experience

  • Computer literate, proficiency with Microsoft Office (PowerPoint, Excel, Outlook). 
  • Must be able to quickly grasp new technology.
  • Experience with Salesforce or another Customer Relationship Management software 
  • Ability to work effectively within a fast-paced, changing environment that is going through high growth.
  • A self-starter with the demonstrated ability to take initiative
  • Proactively identify issues/opportunities, recommend actions and follow through to effective resolution.
  • Strong results orientation with a proven track record of flawless execution and strong attention to detail.
  • Demonstrated flexibility, resilience and creativity when solving complex issues.
  • Ability to multi-task and handle multiple accounts and issues simultaneously.
  • Demonstrated customer service orientation. 
  • Ability to effectively create and sustain ongoing forums that encourage two-way communication opportunities.
  • Ability to work both independently and within a team environment.

11. BA in Communications with 5 Years of Experience

  • Account management, customer relationship management or sales experience 
  • Basic understanding of fundamentals of Human Resources and employment process.
  • Displays capacity to negotiate deals with more than one point of contact inside customer organizations to satisfactory revenue requirements.
  • Passionate about problem solving, relationship building and creating customer loyalty.
  • Exceptional written and verbal communication and interpersonal skills.
  • Basic sales acumen and drive to participate in a sales environment with quota responsibilities
  • Exceptional time and project management skills. 
  • Ability to manage workload while understanding return on time investment.
  • Skilled at managing relationships with senior-level executives within moderately complex organizations.
  • Able to communicate with and influence multiple layers within organizations, including Senior leadership. 
  • Ability to clearly present material and effectively overcome objections.
  • High degree of comfort managing multiple, competing priorities in ambiguous environments.

12. BA in Sales Management with 5 Years of Experience

  • Experience in working with Aboriginal communities/ organisations
  • Demonstrated knowledge and understanding of Aboriginal and/or Torres Strait Islander Communities and  cultural protocols
  • Demonstrated understanding of Discrimination and Equal Opportunity issues
  • Knowledge of issues in regional and remote areas
  • Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level
  • Solid experience with CRM software and MS Office (particularly MS Excel)
  • Proven ability to manage multiple account management projects at a time while paying strict attention to detail
  • Strong knowledge of building industry and related experience
  • Sales experience and direct-selling experience
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