Job Summary: 

• Learn Accenture Methods, Tools, and Collaboration Assets
• Understand and analyze business process
• Design new cutting-edge propositions to deliver best-in-class solutions
• Create innovative ideas and concepts to be developed with clients
• Design new business processes and run stakeholder agreement meetings
• Help clients identify business needs, translating them into clear strategic recommendations and concrete actions
• Identify and develop market trends and benchmarks
• Analytics Identify trends and opportunities in Digital Analytics, Tableau, and Google Analytics
• Expertise in Tableau & Google Analytics
• Analyze and measure site activity, monitor for site health, behavior, and performance
• Maintain effective tagging of site and ongoing communication

Skills on Resume: 

• Business Process Analysis (Hard Skills)
• Innovation and Proposition Design (Hard Skills)
• Client Collaboration and Stakeholder Management (Soft Skills)
• Strategic Recommendation Development (Hard Skills)
• Market Trend Analysis (Hard Skills)
• Digital Analytics Expertise (Hard Skills)
• Site Health Monitoring and Tagging (Hard Skills)
• Collaboration with Accenture Methods and Tools (Hard Skills)

Job Summary: 

• Daily technical and operational support
• Be responsible for Business Process and Systems Analysis
• Responsible for the creation and issuance of reporting and technical requirements documentation
• Responsible for technical support services with OMS vendor and other internal and external partners
• Work with application vendor(s) to manage and coordinate schedule system maintenance, releases, updates, and patching.
• Support SDLC by consulting during the design process, gathering and documenting business requirements, technical requirements, data mapping, system and configuration setups
• Work closely with the QA team to plan and execute test phases.
• Provide business and system support through incident/problem management 
• Troubleshoot, root cause analysis, issue resolution, and maintenance/upgrades in a 24/7 environment
• Prepare reports and analysis reviews
• Develop and lead E-commerce reporting to drive web optimizations setting KPIs and benchmarks
• Gather requirements and use cases

Skills on Resume: 

• Technical Support and Troubleshooting (Hard Skills)
• Business Process and Systems Analysis (Hard Skills)
• Vendor and Partner Management (Hard Skills)
• Quality Assurance and Testing (Hard Skills)
• Incident and Problem Management (Hard Skills)
• Reporting and Analysis (Hard Skills)
• Documentation and Requirement Gathering (Hard Skills)
• E-commerce Optimization (Hard Skills)

Job Summary: 

• Support the Manager and Account Teams with Commerce data and insights for the annual business planning process
• Identify and investigate changes in the Commerce business as a means to diagnose the root cause and develop possible solutions
• Develop Brick & Click benchmarks that can be used in addition to the dashboard for everyday use to measure the performance vs. the rest of the market
• Consults with other Analysts on Account Teams to stay up to date on retailer portal requirements and changes
• Consult with CSL and Shopper Marketing to measure and analyze specific Commerce initiatives
• Completes additional monthly and quarterly reports
• Act as the lead for the Commerce Dashboard, responsible for the accurate publishing of Commerce metrics every month
• Lead further developments of the Dashboard with the Category Management and Shopper Insights teams
• Work with the 3rd party data providers to ensure that the data is accurate as well as identify other uses of the information that would support the Commerce business
• Lead quarterly IAAS Team Dashboard meetings to identify any issues with the dashboard and to identify and assess further development
• Work with the Sr. Commerce Customer Development Manager and Commerce Director to update the dashboard with additional priority retailers and new metrics that the business requires

Skills on Resume: 

• Data Analysis and Interpretation (Hard Skills)
• Dashboard Management and Development (Hard Skills)
• Benchmarking and Performance Measurement (Hard Skills)
• Consultation and Collaboration (Soft Skills)
• Reporting and Documentation (Hard Skills)
• Project Management (Hard Skills)
• Market Research and Competitive Analysis (Hard Skills)
• Technical Proficiency (Hard Skills)