CLOSING SUPERVISOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS
Published: July 22, 2024 - The Closing Supervisor supervises the team effectively, ensuring motivation, engagement, and accountability while adhering to FHA, HUD, FNMA, HELOC, USDA, and FHLMC guidelines. The supervisor demonstrates strong leadership, attention to detail, and multitasking abilities, supported by proficiency in basic computer skills and relevant certifications. This role requires consistently representing habitat professionally, showing self-motivation, organization, and reliability in all tasks and responsibilities.
Essential Hard and Soft Skills for a Standout Closing Supervisor Resume
- Financial Analysis
- Cash Handling
- Inventory Management
- POS System Proficiency
- Staff Scheduling
- Sales Reporting
- Compliance Knowledge
- Security Procedures
- Problem Solving
- Customer Service
- Leadership
- Communication
- Time Management
- Decision Making
- Conflict Resolution
- Team Collaboration
- Attention to Detail
- Adaptability
- Stress Management
- Motivational Skills


Summary of Closing Supervisor Knowledge and Qualifications on Resume
1. BA in Business Administration with 5 years of Experience
- Working experience in drawing loan documents with funding experience
- Familiar with reading and interpreting insurance policies, title reports, appraisals, payoffs and settlement statements
- Knowledge of RESPA disclosure requirements, FHA rules and regulations
- Proficient in PC skills including MS Word and Excel
- The ability to learn additional programs
- Possess strong attention to detail, analytical and exceptional organization skills
- Excellent communication skills, ability to communicate information clearly and concisely both verbally and in writing
- High level of integrity and trust
- Must have a high level of proficiency with mortgage loan processing and underwriting systems.
- Demonstrate a positive and respectful attitude when interacting with employees, homeowners, volunteers and the public
2. BA in Finance with 4 years of Experience
- Experience or equivalent as a mortgage post closer with Team Lead or supervisory experience
- Familiar with post-closing practices, mortgage documentation, recording practices and title/abstract legalities.
- A willingness to learn and follow directions
- A desire to have fun, while working in a fast-paced, team environment
- Outgoing personality with a positive and diligent attitude
- Enjoys working in a team environment
- Friendly and helpful to customers and co-workers
- Likes going the extra mile to ensure customer satisfaction
- Appearance and work habits express motivation and professionalism
- Willingly adhere to Habitat’s Code of Conduct policies and other policies
- Availability to work overtime when needed
3. BA in Operations Management with 6 years of Experience
- Prior experience supervising others with the ability to motivate, engage, and hold the team accountable
- Be familiar with FHA, HUD FNMA, HELOC, USDA, and FHLMC guidelines and/or terms.
- Ability to perform basic computer skills, such as Outlook, Excel, Word, and mobile applications
- Have CPR/First Aid, OSHA 10-hour, OSHA Competent Person (HFHI training)
- Have NC General Contractors License or Qualifier Status
- Excellent attention to detail with the ability to Multi-Task
- Strong leadership ability, and show initiative
- Motivation, self-direction, and personal integrity
- Self-motivated, organized, and follows through with tasks and responsibilities
- Consistent and reliable attendance, with the ability to work on-site
- Represent Habitat in a positive and professional manner