CLOSING SUPERVISOR RESUME EXAMPLE

Published: July 22, 2024 - The Closing Supervisor provides training, guidance, and coaching to address and clarify issues related to closing procedures, products, systems, and required documentation. This role requires coordinating daily workflow, ensuring compliance with regulatory requirements, and occasionally supporting the volume by preparing closing packages. The supervisor also shares performance data at monthly meetings and participates in staff evaluations, while staying current with industry regulations and responding to escalated issues effectively.

Tips for Closing Supervisor Skills and Responsibilities on a Resume

1. Closing Supervisor, EverGreen Mortgage Solutions, Tacoma, WA

Job Summary: 

  • Perform quality control function to ensure completeness and accuracy of file and satisfaction of commitment conditions. 
  • Ensure the loan is authorized to close.
  • Monitor pipeline and schedule loan closings following commitment expiration dates.
  • Serve as liaison with closing attorneys and correspondent lenders. 
  • Review necessary loan documentation for accuracy before closing, and request corrections
  • Prepare legal documents for consumer and mortgage loan closings and submit them to an attorney for completion and signatures.
  • Monitor receipt of legal documents from closing attorneys and ensure the post-closing team reviews the package for missing items and completeness.
  • Review legal documents for completeness and accuracy. 
  • Communicate deficiencies to attorneys.
  • Review the closing calendar daily to ensure all closing documents are sent to the Signing Agent/Customer before the closing date/time
  • Obtain clearance of title, follow through on CEMA requests, review closing packages for accuracy, and review and approve settlement statements prepared by the closing attorney.


Skills on Resume: 

  • Quality Control (Hard Skills)
  • Loan Authorization and Compliance (Hard Skills)
  • Pipeline Management (Hard Skills)
  • Liaison and Communication (Soft Skills)
  • Document Review and Preparation (Hard Skills)
  • Attention to Detail (Soft Skills)
  • Calendar and Deadline Management (Hard Skills)
  • Settlement and Title Clearance (Hard Skills)

2. Closing Supervisor, Peak Home Loans, Boulder, CO

Job Summary: 

  • Assist the Closing Manager with supervising the Closing department
  • Review and approve HUDs before closing
  • Review various reports with Closing Coordinators and help facilitate the distribution of reports to the Divisions
  • Work with Region Accounting on prioritizing the preparation of Terms to Title for backlog units
  • Assist Closing Manager with the training of new staff on applicable software - JDE, DHI Reports and DHI Sales
  • Train with Closing Manager on Contracts for all Divisions
  • Supervise reconciliation of Earnest Money Exception Report
  • Train on all Division and Region reporting and update as new enhancements become available
  • Communicate and resolve various issues with Division Sales personnel, Lenders and Escrow companies


Skills on Resume: 

  • Leadership and Supervision (Soft Skills)
  • Attention to Detail (Hard Skills)
  • Report Analysis and Distribution (Hard Skills)
  • Prioritization and Coordination (Soft Skills)
  • Training and Development (Soft Skills)
  • Contract Management (Hard Skills)
  • Reconciliation and Reporting (Hard Skills)
  • Communication and Problem-Solving (Soft Skills)

3. Closing Supervisor, Horizon Financial Services, Raleigh, NC

Job Summary: 

  • Lead weekly Escrow status meetings when the Closing Manager is unavailable
  • Supervise the preparation of Daily Reports and transfer of information into JDE
  • Supervise the review of all contracts for clarity of language about seller-paid closing costs
  • Supervise the preparation of Builder Certs and other Government documents as well as supervise the upload to shared software sites
  • Supervise the preparation of Closing documents on time and assist the Closing Coordinators
  • Supervise ordering Termite reports (if required by Division)
  • Supervise Contract Auditing
  • Supervise the status of Contract Deficiencies
  • Track and report potential terminations, enter terminations upon request and prepare check requests if earnest money is to be refunded
  • Communicate and resolve various problems with sales personnel, loan and escrow parties.


Skills on Resume: 

  • Leadership and Supervision (Soft Skills)
  • Project Management (Hard Skills)
  • Attention to Detail (Hard Skills)
  • Communication (Soft Skills)
  • Technical Proficiency (Hard Skills)
  • Problem-Solving (Soft Skills)
  • Organizational Skills (Soft Skills)
  • Customer Service (Soft Skills)

4. Closing Supervisor, SunCoast Lending Group, Sarasota, FL

Job Summary: 

  • Provide training, guidance and coaching to address and clarify issues related to closing procedures and requirements, products, systems and required documentation
  • Coordinate and manage daily workflow requirements applying effective loan balancing to meet established metrics. 
  • Completing the closing package preparation at times to support the volume
  • Ensure closing loan packages comply with regulatory and agency requirements and documentation
  • Share performance data and metrics with the team at monthly meetings to increase understanding and awareness of post-closing issues
  • Participate and make recommendations related to staff changes, internal promotions, performance evaluations, recognition, employee relations issues, and disciplinary actions
  • Stay current with regulations and industries that affect compliance and decision-making
  • Respond to escalated issues quickly, communicate effectively, and work well under pressure
  • Verify and ensure compliance with Company policies and procedures, as well as all applicable federal, and state laws, regulatory and government standards, guidelines, rules, and/or local ordinances


Skills on Resume: 

  • Training and Coaching (Soft Skills)
  • Workflow Coordination (Hard Skills)
  • Document Preparation and Compliance (Hard Skills)
  • Performance Reporting (Hard Skills)
  • Staff Management and Development (Soft Skills)
  • Regulatory Knowledge (Hard Skills)
  • Issue Resolution and Communication (Soft Skills)
  • Compliance Assurance (Hard Skills)