• Ensures all aspects of client implementation plan are met through personal execution as well as management of Amplifire and customer resources. 
• Manages and submits work tickets to accomplish tasks, such as account setup, and content development projects. 
• Proactively coordinates workflow with resources so critical tasks are completed on time.  
• Understand client success factors and works to achieve those goals. 
• Works closely with internal teams to achieve goals and meet client expectations. 
• Manages onboarding and operational tasks through internal ticketing system, and ensures that tasks are accomplished correctly and on time. 
• Updates CED’s, clients, and project plans to ensure visibility on work. 
• Builds strong relationships with client counterparts. 
• Discovering ways to implement new product features with clients. 
• Drives execution through repeatable methodology and provides visibility to milestones. 
• Ensures that client troubleshooting tickets are being resolved, escalates

Skills: Project Management, Task and Ticket Management, Workflow Coordination, Client Relationship Management, Operational Efficiency, Communication and Visibility, Problem Solving and Troubleshooting, Innovative Thinking and Product Development

• Understand client business and initiatives, as well as specific technical and cultural environments to provide proactive workforce planning.
• Identify new staffing opportunities for current and prospective clients
• Set and lead meetings in a professional manner - set expectations, renegotiate terms/timelines
• Develop solutions grounded on achieving measurable business results for partners
• Analyze data and insights to guide strategy and implementation of solutions
• Guide media and creative strategy, planning and implementation of campaigns to deliver against key performance indicators
• Outline and oversee measurement strategy, tracking, and results delivery
• Identify optimization opportunities for improving performance.
• Supporting operational tasks such as user updates and uploads, billing support, course management and integrations. 
• Understands leaning, can interpret charts and graphs and connect analytics with business outcomes.  
• Identifies client growth opportunities and supports CED’s client success plan. 
• Builds and maintains exceptional relationships with clients. 

Skills: Client Relationship Management, Strategic Planning and Implementation, Data Analysis and Insight Generation, Leadership and Meeting Facilitation, Campaign Management and Optimization, Measurement and Results Delivery, Operational Support and Technical Competence, Problem Solving and Client Growth

• Facilitate communication with customers and build long-term relationships to achieve business goals, and identify and address specific needs
• Execute and communicate growth strategies within assigned accounts
• Act as the liaison between customers and internal teams ensuring clients’ requirements are met
• Produce and lead regular Business Reviews
• Provide ongoing training and support to customers
• Ensure brand consistency and high levels of overall customer experience
• Lead and negotiate successful renewal of contracts
• Collect and analyze sales data, customer retention and relevant trends and metrics
• Expedite the resolution of customer problems and complaints to maximize satisfaction and maintain high customer experience ratings
• Liaise with Sales and Marketing to gather customer feedback and implement strategies for new products
• Develop and maintain relationships with customers to ensure long-term success
• Develop and execute on strategic long-term account plan for the retention and growth of customers
• Act as a point of contact for client regarding ongoing business requirements and escalated issues.

Skills: Customer Relationship Management (CRM), Account Management, Business Reviews and Reporting, Customer Support and Satisfaction, Contract Management, Brand Management, Strategic Planning, Communication and Collaboration

• Develop solutions grounded on achieving measurable business results for clients.
• Analyze data and insights to guide strategy and implementation of solutions.
• Guide media and creative strategy, planning and implementation of campaigns to deliver against key performance indicators.
• Outline and oversee measurement strategy, tracking, and results delivery.
• Identify optimization opportunities for improving performance.
• Educate the client's agency about marketing solutions.
• Analyzing creative insights, and advising on technical integrations.
• Reporting to the Client Solutions Director, NSW
• Manage the ideation, solution development and client partnership of integrated solutions for Newsamp clients.
• Collaborate with Newsamp (Strategy and Insights) and other internal departments (Creative, Product, Marketing and Brands) to deliver solutions focused on client outcomes.
• Contribute to and support the partnerships with sales on delivery, growth, forecasting and business planning.
• Collaborate with the strategy team as well as the sales team to identify opportunities to grow revenue, market share and profitability in the relevant sales portfolio.

Skills: Business Results Orientation, Data Analysis, Media and Creative Strategy, Measurement and Analytics, Optimization, Client Education, Technical Insight, Client Relationship Management

• Support staffing-related functions required to provide exceptional service to customer and temporary employees.
• Complete daily reporting on key performance indicators and uses the information to communicate with the customer and identify areas for improvement.
• Counsel temporary employees relative to attendance, productivity, and overall job performance and document accordingly.
• Maintain compliance to Award Staffing operations, systems and employee records.
• Act as liaison and represent Award and the client in a professional, courteous and knowledgeable manner.
• Ensure workplace safety for employees. 
• Follow proper reporting of workplace injuries. 
• Provide appropriate injury avoidance and safety training.
• Ensure accurate payroll and billing processes.
• Consistently check and respond to email, phone calls, minor fixes (e.g., shift changes, changes in work supervisor, etc.)
• Provide backup to others when needed and be available to respond to emergencies.

Skills: Staffing and Recruitment Coordination, Performance Reporting and Analysis, Employee Counseling and Documentation, Compliance Management, Client Liaison and Communication, Workplace Safety and Injury Management, Payroll and Billing Accuracy, Communication and Emergency Response

• Ability to easily work with high volumes of data
• Familiarity with CRM technologies, data tools and other marketing and sales technologies
• Exceptional communication skills, both written and verbal
• Ability to identify the needs and challenges of the prospective customer based on personal research
• Strong time management and organization skills
• Comfort working in a metrics-driven environment
• Interest in building personal brand on social media
• Ability to think creativity in developing messaging and outreach strategies
• Strong attention to detail and results-driven
• Desire to work closely with a cross-functional demand team
• Experience in a B2B, SaaS, or high-tech business development role

Qualifications: BA in Brand Strategy with 2 years of Experience

• Experience in client-facing role, agency, advertising sales, marketing or media
• Experience in working with B2B marketers, particularly in the areas of Technology, Public Sector, and Professional Services
• Understanding of how internet advertising technology and marketing automation works with the ability to explain it in the simplest terms (e.g. Eloqua, Salesforce, Madison Logic)
• Experience using or recommending LinkedIn Marketing Solutions
• Background in marketing, demand generation or in a role making recommendations to marketers
• Strong interpersonal and communication skills with ability to build authentic business relationships and deal effectively with relational challenges
• Experience analysing data, trends and client information to identify growth opportunities, and translate these into insights and recommendations
• Effective manage time skills, prioritize tasks and work within deadlines with little supervision
• Experience working independently and collaborating cross-functionally
• Experience with RES client base (energy, oil, gas, transportation, utilities) and/or third-party stakeholders detailed herein
• Experience in procuring federal funds for coastal resiliency, flood mitigation or other efforts to combat climate change

Qualifications: BA in Marketing Strategy with 5 years of Experience

• Experience working at an agency, platform, or another part of the advertising ecosystem.
• Passion for and experience of creative technologies and the surrounding ecosystem.
• Deep knowledge of social media platforms both as a consumer and potentially within a brand, FMP, or agency.
• Ability to communicate and influence key stakeholders within channel partners, direct customers, and agencies at all levels.
• Excellent written/oral communication skills.
• Adobe suite experience or knowledge of (Premiere Pro, After Effects)
• Facebook blueprint certificate
• Experience in shaping, negotiating, and closing complex deals valued at $1M+
• Knowledge of the state of New Jersey / New York regulatory environment
• Experience in business development, consulting or design, and execution of water quality projects
• Experience with relevant environmental regulations and permits/approvals (e.g. CWA 404/401/402, NWP/IP, NPDES, ESA),

Qualifications: BA in Project Management with 4 years of Experience

• Experience in performance-based campaign management in in-house teams, agencies, or media side
• Expert in digital marketing channels and products, pro in campaign optimization
• Solid knowledge & experience in tracking, attribution, and measurement logic
• Experience using some of the major tools like Firebase, Appsflyer, Adjust, etc
• Experience managing branding campaigns, understanding reach & frequency, and how to measure brand lift
• Exceptional verbal and written communication skills and ability to effectively translate technical language to non-technical stakeholders
• Ability to think strategically about complex issues to lead recommendations and action plans for gaming clients
• Proactive attitude with excellent project management, collaboration, organizational, and analytical skills
• Understanding and passion for the mobile gaming industry
• Proficient in English and one other local language i.e. Vietnamese, Thai, Bahasa

Qualifications: BA in Product Development with 3 years of Experience

• Experience in full-cycle recruiting
• Experience working with SaaS-based software, including those for applicant tracking (ATS), customer relationship management (CRM), and Project Management
• Ability to cultivate relationships with top level technology leaders.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational and prioritizing skills.
• Strong work ethic, sense of urgency, and tech-savvy.
• Experience in B2B sales and product or business development
• Ability to perform outbound telesales
• Ability to develop relationships with prospective clients
• Exceptional written and verbal communication, presentation, follow-up, negotiation and closing skills
• Ability to excel in a fast-paced, goal-oriented sales environment with a strong sense of urgency.

Qualifications: BA in Customer Relations with 2 years of Experience