CLERK JOB DESCRIPTION

A Clerk in warehouse and logistics operations handles a narrower, faster-moving slice of work than most office roles. Every shipment that enters or leaves a facility generates a paper trail, and this role owns that trail from the moment goods arrive through final reconciliation with carriers and billing teams. Accuracy here has a direct cost: a mis-keyed receiving entry or misfiled regulatory document can delay an LTL shipment, trigger a billing discrepancy, or disrupt downstream inventory counts. The role sits close to the warehouse floor, coordinating between receiving staff, drivers, and the broader operations team.

As the Clerk, you will maintain the accuracy of inbound and outbound documentation, ensuring that shipment records, regulatory paperwork, and inventory entries remain current and error-free across active receiving cycles. The position operates within the warehouse or distribution center environment, supporting receiving supervisors and interfacing with carriers, vendors, and internal operations staff to keep freight moving on schedule.

Career Impact: Hands-on exposure to LTL freight documentation, inventory control procedures, and regulatory compliance builds a credential set that translates directly into Receiving Supervisor or Inventory Coordinator roles.

Business Impact: Accurate data entry and timely paperwork processing keep inbound schedules on track and protect the facility from billing disputes and compliance gaps that delay freight release.

Growth Opportunity: Clerks who develop proficiency in warehouse management systems and cycle count procedures position themselves for expanded scope in inventory control or logistics coordination within 12 to 18 months.

• Receive and log all inbound deliveries, recording shipment details, tracking numbers, and bin locations into the inventory system.
• Prepare and file regulatory documentation for inbound products, ensuring compliance with facility receiving procedures.
• Schedule inbound deliveries with appropriate receiving staff and communicate timing to drivers and vendors.
• Audit route transactions and driver documentation daily to identify and resolve credit and charge variances.
• Verify physical inventory counts during receiving and flag discrepancies to the operations supervisor for resolution.
• Coordinate return-to-vendor and return-to-stock processes, including QC verification, label removal, and packing slip preparation.
• Organize and disburse inbound paperwork, labels, and product schedules from the office to the warehouse floor.
• Support billing and operations teams by providing accurate shipment records and timely responses to freight inquiries.

• High school diploma or GED, or equivalent work experience in a warehouse or logistics clerical environment.
• 1 or more years of clerical or administrative experience in a warehouse, distribution, or transportation setting, with demonstrated data entry accuracy.
• Proficient in Microsoft Office Suite, particularly Word and Excel, for document preparation and data tracking.
• Strong attention to detail and organizational skills, with the ability to manage multiple active shipments simultaneously.
• Ability to multitask and meet deadlines in a fast-moving receiving environment with shifting daily priorities.
• Clear written and verbal communication skills for coordinating with drivers, vendors, and internal operations staff.

• Prior experience with warehouse management or mainframe inventory systems in a distribution center environment.
• Familiarity with LTL freight paperwork, including bills of lading, packing slips, and carrier compliance documentation.
• Previous experience supporting returns processing, including RMA logging, QC verification, or return-to-stock transfers.
• Associate degree in business administration, supply chain, or a related field.

• Data entry accuracy rate, measured as the percentage of records requiring correction after initial entry.
• Inbound scheduling adherence, tracking the percentage of deliveries processed within the designated receiving window.
• Variance resolution time, measured in hours from discrepancy identification to documented closure.
• Paperwork completion rate, reflecting the percentage of shipments with fully filed documentation at close of business.
• Return processing cycle time, measuring average days from RMA receipt to return-to-stock or return-to-vendor completion.
• Typical tools: Warehouse management systems (commonly mainframe-based or WMS platforms); productivity suites (commonly Microsoft Excel and Word).

• Base Salary Range: $36,000 to $46,000 per year
• Bonus: Typically not standard; some facilities offer attendance or performance bonuses
• Equity: Not typical at this level
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company size
• PTO: 10 to 15 days per year, plus standard holidays
• Common Perks: Shift differential for early morning or weekend receiving hours; steel-toe boot allowance at some facilities

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Candidates are considered for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process may submit a request at any time. Employment is contingent on successful completion of a background check. All applicants must be legally authorized to work in the United States.

The Clerk owns inventory tracking and load documentation for the warehouse operations team, balancing equipment assignments and filing load detail paperwork to keep daily logistics on schedule. Reporting to operations supervisors, this role delivers accurate data entry and clerical support that prevents scheduling gaps and ensures invoices reach the scan upload site without delay.

Key Responsibilities

• Answer department phones.
• Control short assignments.
• Balance forks and selectors.
• Perform slot moves.
• Record downtime log.
• Investigate inventory discrepancies.
• Input breaks and lunches.
• Track equipment.
• Collect and file load detail paperwork.
• Organize, box, and prepare invoices for shipping to scan upload site.

Required Qualifications

• High school diploma or GED, or equivalent work experience.
• Good typing skills with knowledge of Microsoft Office products.
• Prior experience on mainframe systems desired.
• Detail-oriented with strong organizational and analytical skills.
• Proficient reading, writing, and math skills, with strong written and verbal communication.
• Ability to sit for long periods at a desk or computer terminal.
• Ability to stoop, bend, twist, and reach as required in completion of job duties.

Embedded within the records and administrative team, the Clerk delivers accurate data entry by comparing source documents to entered records and reviewing finalized work for errors or duplicate submissions. Working closely with internal staff, this role builds reliable data integrity across spreadsheets and customer relationship management systems to support compliant, complete recordkeeping.

Core Functions

• Enter information into spreadsheets and customer relationship management systems.
• Compare paper documents to entered and scanned records for accuracy.
• Review finalized work for errors or duplicate entries before submission.
• Search for additional information for documents deemed incomplete.
• Inspect reports and sheets of data.

Qualifications & Experience

• High school diploma or equivalent work experience.
• Financial background in a clerical or administrative setting.
• Minimum 1 year of data entry experience in a fast-paced environment.
• Deep understanding of data entry procedures and standards.
• Scanning and filing experience highly desired.
• Proficiency with Microsoft Word and Excel, with high typing speed and accuracy.
• Excellent communication and organizational skills, with the ability to collaborate across teams.
• Analytical thinker with the ability to multitask and work well under strict deadlines.

Reporting to the warehouse manager, the RMA Clerk leads the end-to-end processing of inbound customer and vendor returns, from logging RMA numbers and assigning bin locations to performing QC and preparing LTL paperwork. Partnering with the customs team and receiving staff, this role builds accurate return-to-stock and return-to-vendor workflows that protect inventory integrity and keep outbound shipments on schedule.

Primary Duties

• Receive inbound customer and vendor returns.
• Log all returns, RMA numbers, and tracking numbers into the system.
• Assign skid numbers and bin locations.
• Verify physical inventory counts.
• Pick Return to Vendor orders and receive material transfers.
• Prepare Return to Stock inventory transfers and Red Tag inventory for restocking.
• Perform QC on Return to Vendor orders.
• Pack shipping cartons and palletize product.
• Provide dimensions and carton counts to the customs team.
• Print packing slips and affix labels.
• Prepare LTL paperwork.

Skills & Qualifications

• High school diploma or GED equivalent, or equivalent work experience.
• Less than 1 year of related warehouse or receiving experience required.
• Proven ability to lift 50 lbs.
• Ability to stand for long periods of time.
• Ability to work effectively within a team environment.

Sitting at the intersection of route operations and financial reconciliation, the Clerk shapes accurate transaction records by sorting driver documentation and auditing route-to-route transfers across warehouse networks. Operating across fresh return activity, credit and charge variances, and daily route balancing, this role delivers the clerical controls that keep distribution ledgers and warehouse transfers aligned.

Duties

• Sort driver documentation.
• Balance route transactions and activity.
• Balance fresh return activity between warehouses.
• Address credit and charge variances.
• Audit and manage route-to-route transfers.

Requirements

• Knowledge of shipping, warehousing, and transportation an asset.
• Working knowledge of MAESTRO.
• Proficiency in MS Office Suite, including Word, Excel, and Outlook, with demonstrated data entry skills.
• Accuracy and attention to detail.
• Strong organizational and analytical skills.
• Ability to multitask and work well under pressure.
• Sound communication and interpersonal skills.
• Ability to perform with minimal supervision.

A key member of the finance team, the Accounts Payable Clerk owns reconciliation of payment processing platforms across multiple bank accounts, delivering accurate reporting and driving continuous improvement in internal controls. Collaborating across internal departments and external stakeholders, this role builds the financial integrity needed to resolve discrepancies, eliminate root causes, and support product development initiatives.

Functions

• Reconcile payment processing platforms across multiple bank accounts and providers.
• Reconcile key elements of the business, including customer accounts.
• Identify discrepancies, determine root causes, and take action to eliminate and prevent recurrence.
• Communicate with internal and external stakeholders to resolve queries.
• Produce and review internal and external reporting, both routine and ad hoc.
• Continually improve processes, reconciliation robustness, and internal controls.
• Participate actively in project work or product development initiatives.

Experience & Qualifications

• University degree in a numerical subject or equivalent work experience in a high-volume transaction environment with reconciliations.
• Minimum 1 year of experience in accounts payable or financial reconciliation.
• Good practical knowledge of MS Excel, including formulas, pivot tables, and reference functions.
• Excellent attention to detail with the ability to work with large data sets.
• Ability to meet tight deadlines in an evolving environment with shifting priorities.
• Excellent communication skills at all levels.
• Motivated to find end-to-end solutions and work cross-functionally with remote teams.

Accurate departmental recordkeeping and smooth daily operations depend on the File Clerk, who formats correspondence, maintains confidential files, and administers programs and processes specific to the operating unit. Based within a general office environment, this role serves as the administrative liaison between internal staff and external contacts on matters spanning purchasing, personnel, facilities, and travel coordination.

Accountabilities

• Format, type, and edit routine materials including correspondence, memos, reports, and confidential documents.
• Receive and screen telephone calls and visitors.
• Schedule appointments and meetings and notify attendees of necessary arrangements.
• Resolve routine problems and refer other matters to appropriate staff.
• Prepare and update recurring internal reports, collect and verify data, and refer problems to the manager for resolution.
• Maintain and update department files, records, and publications, including confidential materials.
• Arrange domestic and international travel.
• Assist in the preparation and control of records, statistics, and reports regarding operations and personnel changes.
• Administer programs, projects, and processes specific to the operating unit.
• Serve as administrative liaison with internal and external contacts regarding purchasing, personnel, facilities, and operations.

Technical Qualifications

• High school diploma or GED required, with 3 to 5 years of previous experience, or equivalent combination of additional experience instead of diploma.
• Specialized or additional training beyond high school preferred.
• Proficiency with Microsoft Office and general office equipment.
• Ability to use motor coordination with finger dexterity, such as keyboarding and machine operation, for most of the workday.
• Ability to exert physical effort in handling objects under 30 pounds on rare occasions.
• Ability to work in an office setting with occasional exposure to physical occupational risks or environmental conditions.

As the Clerk, this role owns revenue and deposit reconciliation for corporate facilities, processing payment transactions, investigating discrepancies, and preparing general ledger journals to ensure financial records remain accurate and secure. The finance and operations team relies on this work to maintain compliant revenue reporting, validate returned payments, and provide management with the statistical data needed for informed decision-making.

Activities

• Perform revenue and deposit reconciliation for corporate facilities.
• Act as the primary point of contact for external customers and internal clients regarding payments and revenue reconciliation.
• Identify payments eligible for Lock-Box service and perform Lock-Box processes.
• Receive and process incoming mail and deliveries related to property taxes.
• Prepare, analyze, and enter general ledger journals.
• Prepare and export revenue journals via the corporate payment management system.
• Investigate deposit discrepancies and adjustments and administer variances.
• Research and validate returned payments on behalf of corporate facilities.
• Prepare correspondence to customers and reports to management regarding revenue-related items.
• Guide part-time staff and students.
• Gather and prepare statistical data for management use.
• Prepare corporate invoices.
• Ensure security, safekeeping, and confidentiality at all times.
• Process payment transactions and prepare funds for deposit.

Position Requirements

• High school diploma plus a program of 1 to 2 years in Business Administration or equivalent work experience.
• Over 1 year and up to 2 years of office experience with exposure to accounting functions such as reconciliations and deposits.
• Mathematical aptitude.
• Accuracy and attention to detail for data entry and reconciliation.
• Good working knowledge of MS Word and Excel.
• Strong customer service skills.
• Excellent written and verbal communication skills.

Docket Clerk leads calendaring support for attorneys across multiple courts and jurisdictions, docketing filings, calculating deadlines, and advising on rules of procedure to keep litigation timelines on track. Success in the position means attorneys and staff receive timely, accurate information on calendared events, pleadings, and court procedures, with case filings submitted correctly to federal and state courts.

Operational Focus

• Docket court filings, discovery, and other substantive papers in the firm's calendaring tool.
• Calendar relevant dates and deadlines.
• Prepare and distribute reports.
• Advise on applicable rules of procedure, local rules, and practices with respect to calendaring.
• Assist with knowledge management initiatives.
• Respond to written or verbal requests from attorneys and staff regarding calendared events, pleadings, and court procedures.
• Assist with the electronic filing of documents in federal and state courts as needed.
• Assist the managing attorney with staying apprised of legal developments related to calendaring.

Knowledge, Skills & Abilities

• Bachelor's degree required.
• Minimum 2 years of experience in a managing attorney's office, clerk's office, or related calendaring department.
• Experience performing calendaring responsibilities preferred.
• Proficiency in industry-standard calendaring tools such as MA3000, Court Alert, or Compulaw.
• Proficiency in online court databases including PACER and Courtlink.
• Ability to accurately calculate deadlines across various jurisdictions, including Trial and Appellate Courts, USPTO, and Arbitration matters.
• Excellent communication and interpersonal skills.
• Strong attention to detail with the ability to organize and prioritize competing tasks.
• Ability to take initiative and anticipate project needs independently.

The Receiving Clerk produces accurate inbound records by preparing receiving paperwork, entering regulatory information into the inventory management system, and filing documentation for all inbound deliveries. Reporting to warehouse managers and supervisors, this role advances operational continuity by scheduling deliveries, disbursing product schedules to the floor, and ensuring inbound clerical tasks are completed with precision and on deadline.

Key Deliverables

• Prepare paperwork for receiving inbound products.
• Schedule all inbound deliveries to appropriate receivers.
• Enter all regulatory information into the inventory management system.
• Disburse paperwork, labels, and inbound product schedules from the office to the floor.
• Answer phone calls for appointments and scheduling.
• File paperwork for receiving and regulatory documentation.
• Perform computer data entry and manage email correspondence.

Professional Experience

• High school diploma or equivalent required, associate degree preferred.
• 1 to 3 years of current office experience required.
• Previous warehouse clerical support experience required.
• Proficiency in Microsoft Word and Excel required.
• Strong organization and customer service skills.
• Ability to quickly learn and understand new technical concepts.
• Attention to detail and accuracy while meeting deadlines.
• Ability to work independently with minimal supervision and as a team member.

Embedded within the eligibility department, the Data Entry Clerk III develops accurate member records by entering and verifying source and legal documents against enrollment criteria and requesting pertinent legal documentation from members. Working closely with interdepartmental teams and management, this role oversees clerical support functions including filing, faxing, and special project assignments that keep the enrollment process running accurately and on schedule.

Areas of Ownership

• Enter data accurately and efficiently based on review and verification of source and legal documents to ensure they meet enrollment criteria.
• Request pertinent legal documentation from members.
• Update member records in both hard copy and soft copy formats.
• Provide clerical support to the eligibility department, including filing, photocopying, faxing, and delivering materials.
• Forward interdepartmental communications and requests.
• Perform special projects and assignments as directed by management.

Education & Experience

• High school diploma or GED required, some college or degree preferred.
• Minimum 2 years of clerical experience in a general office environment.
• Knowledge of eligibility systems preferred, including QNXT and V3.
• Good alphabetical and numerical filing skills.
• Excellent keyboarding skills required, with a minimum of 6,000 KPH and a 6% or less error rate.
• Basic Microsoft Office skills.
• Excellent written and verbal communication skills.
• Detail-oriented with the ability to work under pressure and manage multiple tasks.
• Ability to work quickly and accurately while following through on assignments.
• Availability to work overtime a plus.

Reporting to the department supervisor, the Sales Clerk produces accurate payment records and organized departmental files by processing credits, reconciling payments, and cross-selling products and services to customers across in-person, phone, and written channels. Partnering with internal teams, this role develops complete, current documentation and reporting that supports smooth office operations and superior customer account management.

Role Responsibilities

• Process credits and payments as appropriate.
• Cross-sell and refer additional products and services.
• Enter, organize, classify, maintain, and set up file information and documents.
• Respond promptly to requests in person, over the phone, and in writing.
• Provide files, documents, photos, and reports as required.
• Prepare standard departmental reports and forms.
• Use computer programs to store and organize data.
• Reconcile, track, and report payments, bills, and credits as required.
• Process and distribute mail.
• Maintain office inventory and order supplies.

Background & Experience

• High school diploma or equivalent required.
• Prior related experience preferred.
• Moderate typing skills required.
• Experience using Microsoft Office software products required.
• General knowledge of other personal computer applications preferred.
• Advanced organizational skills.
• Committed to maintaining superior customer relationships.

Sitting at the intersection of field operations and billing administration, the Clerk refines regulatory work orders, meter records, and payroll processing for field technicians and contractors to ensure timely completion of inspections, service requests, and cut-slip restorations. Operating across billing teams, credit departments, and external customers, this role manages the clerical workflows that keep utility service delivery on schedule and complaint resolution on record.

Job Functions

• Issue and release regulatory work to field technicians and contractors via bulk releases and appointments.
• Monitor the status of regulatory inspections, safety violations, meter exchanges, and resets to ensure timely completion.
• Prepare monthly journal vouchers and statistical reports.
• Sort and finalize meter work to ensure prioritization is met for billing and meter reading cut-offs.
• Coordinate with billing, call centre, and credit teams on field investigations, special readings, and tracers.
• Review accounts on past-due meter orders, unpostable, returned to shop, and meter-out listings and initiate appropriate action.
• Process field payroll for operations staff, including timesheets, miscellaneous orders, and service tickets.
• Receive, input, and analyze cut slips to ensure proper restoration work is issued for follow-up and completion.
• Resolve requests for services, alterations, relays, and cut-offs with accurate information for field personnel, customers, and contractors.
• Contact customers regarding planned work, expectations, tag status, and required corrective actions.
• Create premises and set and lock records for all market sector requests and assign orders to the respective constructor.
• Resolve incoming inquiries from internal and external customers.
• Process invoices and review for accuracy.

Minimum Qualifications

• Secondary school education or equivalent work experience.
• Previous billing experience required.
• Knowledge of SAP, GIS, MAXIMO, and related operations software.
• Excellent keyboarding skills, minimum 45 wpm.
• Strong organizational skills with ability to prioritize multiple tasks independently.
• Excellent communication and interpersonal skills.
• Results-oriented with ability to maintain high individual and team performance.

A key member of the materials and stores team, the Stores Clerk oversees shipping, receiving, and inventory control for aircraft parts and components, conducting cycle counts and running daily shipping and receiving reports to maintain adequate stock levels for line maintenance. Collaborating with vendors, the materials team, and maintenance personnel, this role advances airworthiness and operational continuity by ensuring parts are correctly tagged, stored, and dispatched in compliance with maintenance manual procedures.

What You'll Do

• Perform shipping and receiving of all parts, components, and supplies for aircraft maintenance in accordance with maintenance manual procedures, including attachment of serviceable and non-serviceable tags.
• Ensure shelves are stocked, required tags are attached to all parts and components, proper identification is affixed, and shelf locators are accurately maintained.
• Conduct cycle counts on a weekly or monthly basis to ensure adequate inventory availability.
• Contact vendors as required to satisfy continuous operational needs.
• Prepare parts for shipment to outstations, aircraft locations, and vendors for repairs and overhauls, including completion of unserviceable tags.
• Participate in the company's Safety Management System in accordance with assigned responsibilities.
• Prepare and ship COMAT and AOG materials in accordance with maintenance manual procedures.
• Process shipping and receiving of Repair and Purchase Orders per established procedures.
• Input data into the computerized inventory control program and run daily shipping and receiving reports.
• Monitor stock levels and ensure proper storage room locations for parts and materials to support line maintenance.
• Maintain daily cleanliness and organization of the warehouse.

Required Qualifications

• High school diploma or equivalent required.
• Aviation materials and inventory experience required.
• Forklift operation experience required.
• Ability to use technical manuals with good mechanical aptitude and problem-solving skills.
• Good computer skills in Excel, Word, and PowerPoint.
• Excellent written and verbal communication and interpersonal skills.
• Regular attendance, punctuality, and professional appearance required.
• Ability to obtain a security identification display area (SIDA) badge for airport access.
• Valid driver's license required, with a record meeting company insurance standards.