Updated: Aug 11, 2024 - The City Manager facilitates the implementation of City Council visions and directives and ensures transparent communication about legal, social, and economic impacts on city operations. This role involves collaborating with department heads to prioritize and guide projects, managing the city's annual budget in partnership with the Finance Director, and engaging extensively with community activities and legislative bodies. Additionally, the manager represents the city's interests at various governmental and community meetings, advocates for beneficial outcomes, and oversees citywide administrative improvements.


Tips for City Manager Skills and Responsibilities on a Resume
1. City Manager, Urban Development Services, Springfield, IL
Job Summary:
- Lead the mobility team which includes recruitment, onboarding and day-to-day management of a team
- Ensuring service delivery of the product within the allocated budget
- Maintaining citywide vehicle safety requirements and cleanliness standards
- Establishing and maintaining supplier relationships
- Identifying business development opportunities and assisting the wider company to achieve these
- Systematically investigating and solving vehicle technical hardware errors
- Preparation and commentary on monthly reports
- Supporting the Head of Mobility and the wider executive team
- Working following the Company Values
- Ensure to meet student outcomes/job placement targets
Skills on Resume:
- Team Leadership (Soft Skills)
- Budget Management (Hard Skills)
- Regulatory Compliance (Hard Skills)
- Supplier Relationship Management (Hard Skills)
- Business Development (Hard Skills)
- Technical Troubleshooting (Hard Skills)
- Reporting and Analysis (Hard Skills)
- Executive Support (Soft Skills)
2. City Manager, Municipal Operations Corp, Franklin, TN
Job Summary:
- Successfully market programs to target audiences, reach enrolment targets and strengthen brand awareness.
- Provide students with an amazing experience before, during, and after the Bootcamp.
- Monitor the team's progress and well-being.
- Manage existing and activate new partnerships.
- Set quarterly OKRs together with regional GM
- Take responsibility for running team and staff meetings
- Ensure all relevant information is recorded effectively in Notion
- Conduct recruitment interviews for open positions
- Build strategic relationships and a network of business contacts
- Conduct quarterly performance reviews with each team member to reflect on the previous quarter, and agree on targets for the following quarter
Skills on Resume:
- Marketing Strategy and Execution (Hard Skills)
- Customer Experience Management (Soft Skills)
- Team Monitoring and Support (Soft Skills)
- Partnership Management (Soft Skills)
- Objective Setting and Management (OKRs) (Hard Skills)
- Facilitation of Meetings (Soft Skills)
- Information Management (Hard Skills)
- Recruitment and Interviewing (Hard Skills)
3. City Manager, City Planning Solutions, Carson City, NV
Job Summary:
- Prepare and conduct the onboarding of new team members
- Oversee the development of freelance teaching teams
- Ensure the Admissions and Marketing teams work hand-in-hand to reach targets
- Secure a strong teaching staff for upcoming batches
- Ensure all students start the Bootcamp with the right information and expectations
- Kick-off Bootcamps via a welcome session to introduce the team and share key info
- Communicate important updates to students before, during and after the Bootcamp
- Oversee the running of Demo Day with Teachers and Marketing & Community Manager
- Communicate important updates to freelance Teachers and TAs
- Maintain and increase student satisfaction and quality standards
Skills on Resume:
- Onboarding (Hard Skills)
- Team Leadership (Hard Skills)
- Collaboration (Hard Skills)
- Recruitment (Hard Skills)
- Student Orientation (Hard Skills)
- Event Management (Hard Skills)
- Communication (Hard Skills)
- Quality Assurance (Soft Skills)
4. City Manager, Public Works Associates, Midland, TX
Job Summary:
- Developing relationships and negotiating contracts with landlords, agents and partners
- Educate potential customers about the benefits of GuestReady and the holiday rental market
- Handling inbound and outbound sales through email, phone and in-person
- Adapt GuestReady’s global best practices to the local requirements
- Onboard and quality control of properties to meet minimum standards
- Daily account management and point of escalation to maintain client satisfaction
- Liaise with internal and external partners, including Operations, Housekeeping, Product and Finance
- Maintain current knowledge of local regulations surrounding the letting market
- Identifying service improvements or new services by remaining current on industry trends, market activities and competitors
- Represent the company at conferences, trade fairs and networking events
Skills on Resume:
- Negotiation and Contract Management (Hard Skills)
- Sales and Customer Education (Hard Skills)
- Adaptation of Best Practices (Hard Skills)
- Property Onboarding and Quality Control (Hard Skills)
- Account Management (Hard Skills)
- Cross-functional Liaison (Hard Skills)
- Regulatory Knowledge (Hard Skills)
- Market Awareness and Innovation (Hard Skills)
5. City Manager, Civic Strategies Group, Boulder, CO
Job Summary:
- Lead all aspects of public relations and government affairs
- Manage local government relationships and processes
- Drive communication through the city’s Home Owner Associations
- Take on a customer satisfaction role dealing with escalations out in the field
- Work in a matrix management role to drive market performance
- Work with Program Management lighting up neighborhoods on time
- Partner with the executive network teams to help drive connectivity
- Identify and negotiate opportunities with real estate developers
- Initiate enterprise sales opportunities
- Lead local digital inclusion efforts
- Partner closely with marketing to manage sponsorship events throughout the city
- Guide the construction planning and priorities
Skills on Resume:
- Public Relations and Government Affairs (Hard Skills)
- Stakeholder Engagement (Soft Skills)
- Customer Satisfaction and Escalation Handling (Hard Skills)
- Matrix Management (Hard Skills)
- Program Management (Hard Skills)
- Executive Collaboration (Soft Skills)
- Negotiation and Business Development (Hard Skills)
- Project Planning and Management (Hard Skills)
6. City Manager, Community Governance Inc., Albany, NY
Job Summary:
- Oversee processes and strategies to achieve the city's goals for profitability and growth established by the Division President
- Participates in the establishment of organizational plans for city operations and associated functions
- Manages the implementation of the marketing, business development and expansion plans created for city operations
- Focus on achieving annual goals established for designated city operations
- Manage multiple tasks and departments, produce quality work, and consistently meet deadlines in a designated city
- Communicate and update the status of all department functions to the Division President
- Enforce the Division President's business practices at the local level
- Walk floor plans of competitors to compare products, design ideas, features and cost
- Drive communities of competitors to evaluate communities and amenities
- Develop budgets for future communities based on market analysis
Skills on Resume:
- Strategic Planning and Execution (Hard Skills)
- Organizational Planning (Hard Skills)
- Marketing and Business Development (Hard Skills)
- Goal Achievement (Hard Skills)
- Multi-Department Management (Hard Skills)
- Effective Communication (Soft Skills)
- Adherence to Business Practices (Hard Skills)
- Market Analysis and Strategic Budgeting (Hard Skills)
7. City Manager, Urban Policy Innovators, Olympia, WA
Job Summary:
- Oversee and participate in weekly city meetings focusing on sales, starts and closings
- Ensure construction schedules are followed
- Review operations and performance of the different functions for operations in a designated city.
- Works with the Division President to take corrective action as deemed necessary to achieve goals
- Supplies data and participates in leadership to achieve the forecast numbers for the city and established business plan while ensuring customer satisfaction
- Focus daily on processes and procedures to maximize resources to meet city goals and objectives
- Promote an atmosphere of accountability that focuses on quality and customer satisfaction
- Foster environment and processes to create repeat customers
- Conducts all business professionally and ethically to serve customers and increase the goodwill and profit of the company
- Attends and participates in division monthly, quarterly and annual business goal review meetings
Skills on Resume:
- Leadership and Team Management (Hard Skills)
- Project Management (Hard Skills)
- Performance Evaluation and Improvement (Hard Skills)
- Data Analysis and Reporting (Hard Skills)
- Process Optimization (Hard Skills)
- Customer Satisfaction and Relationship Management (Soft Skills)
- Ethical Business Practices (Soft Skills)
- Meeting Participation and Strategic Contribution (Hard Skills)
8. City Manager, Local Government Leadership, Savannah, GA
Job Summary:
- Responsible for area CAP sales target achievements.
- Build a strong network for CAP and work closely with the distributor for the success of CAP sales.
- Manage a team of sales representatives to ensure the achievement of sales targets, financial and non-financial goals of each territory, to the team to maximize sales potential and also CAP objectives and strategies.
- Implement action plans, make recommendations and identify areas for improvement, ensure the development of the sales team and distributor.
- Establish and manage effective programs to compensate, coach, appraise and train sales personnel.
- Collaborate with the Technical team to support distributor sales and technical needs, new product launches, support market information and realistic input.
- Support the KA Manager in the establishment of KA sales.
- Responsible for business development, identifying new potential distributors/partners for new areas/products, ensure the competitiveness of the team.
- Prepares sales presentations, reviews sales progress, supports contracts and proposals, and reports are submitted according to company requirements.
Skills on Resume:
- Sales Management (Hard Skills)
- Strategic Planning and Execution (Hard Skills)
- Team Leadership and Development (Hard Skills)
- Business Development (Hard Skills)
- Collaboration and Relationship Building (Soft Skills)
- Key Account Management Support (Hard Skills)
- Sales Presentations and Reporting (Hard Skills)
- Negotiation and Contract Management (Hard Skills)
9. City Manager, City Administration Professionals, Topeka, KS
Job Summary:
- Take ownership of the day-to-day Operations to ensure parameters are met from customer order placement to delivery
- In charge of maintaining the company’s operations to ensure maximum profit
- Responsible for the financial and key operational metrics of all the departments under the City Operations
- Responsible for the overall operational strategy through data analytics, project management, and P&L management
- Oversee all the business-critical initiatives, both the supply and demand to generate growth and profitability
- Design strategies that consider market and competitive analysis, and customer segment penetration plans that support business growth and enhance brand equity
- Analyze financial and customer information, research the consumer market and evaluate the cost of running the business
- Be able to recommend if operations need changing, at the end of the day
- Establish, maintain, and manage good relationships with the customers, merchants, drivers, and prospects
- Hire, develop and mentor the local teams and committed to the delivery of the highest level of service.
Skills on Resume:
- Operations Management (Hard Skills)
- Financial Management (Hard Skills)
- Data Analytics (Hard Skills)
- Project Management (Hard Skills)
- Market Analysis (Hard Skills)
- Strategic Planning (Hard Skills)
- Change Management (Hard Skills)
- Stakeholder Management (Soft Skills)
10. City Manager, Civic Management Services, Helena, MT
Job Summary:
- Sourcing and screening to build a City Team of gig workers
- Leading and supporting the City Team to achieve monthly targets
- Managing relationships with all stakeholders
- Monitoring daily operations with necessary course corrections
- Measuring project performance to identify improvement areas
- Recognize talent, recruit, retain and motivate a team across all functions required to run a successful city operation
- Constantly monitor market trends within the designated city
- Ensure all employees represent D.R. Horton, Inc. and the division professionally to the public and local government offices
- Manage company policies and construction method policies regarding uniformity to comply with quality standards at the local level
- Ensure strict adherence to safety, ethics and compliance requirements
Skills on Resume:
- Leadership (Soft Skills)
- Stakeholder Management (Hard Skills)
- Operational Monitoring and Course Correction (Hard Skills)
- Performance Measurement and Improvement (Hard Skills)
- Team Building and Management (Soft Skills)
- Market Awareness (Hard Skills)
- Professional Representation (Soft Skills)
- Compliance and Safety Management (Hard Skills)
11. City Manager, Municipal Excellence Network, Jefferson City, MO
Job Summary:
- Supports the City Council in translating their vision and goals into actionable plans.
- Implements priorities and directives of the Mayor and City Council and ensures they are kept informed of functions, activities, and programs, as well as legal, social, and economic issues affecting City activities.
- Provides recommendations for administrative controls and improvements for enhancing operations and services to the Mayor and City Council.
- Collaborates with department directors to prioritize projects and initiatives and advises on more complex and sensitive issues to drive successful outcomes.
- Provides leadership to accomplish long-term and short-term goals of the city, including city budget and oversees implementation.
- In conjunction with the Finance Director oversees the administration of the annual budget, responsible for annual City budget and all purchases and expenditures by city departments.
- Expected to participate in community activities and attend morning, noon and night meetings both in the City and in surrounding communities.
- Typically attends all City Council and Planning Commission meetings.
- Monitors pending federal and state legislation affecting municipal governments and communicates with legislators at the direction of the City Council.
- Represents the interest of the City before federal, state, and county agencies and community organizations.
- Directs, prepares, and administers the annual City budget, under the direction and approval from City Council
Skills on Resume:
- Government Relations and Advocacy (Hard Skills)
- Budget Management (Hard Skills)
- Leadership and Strategic Planning (Hard Skills)
- Policy Development and Implementation (Hard Skills)
- Community Engagement (Soft Skills)
- Collaboration and Stakeholder Management (Soft Skills)
- Communication and Public Speaking (Soft Skills)
- Strategic Thinking and Decision-Making (Hard Skills)