• Architecting, managing and monitoring all aspects of the firm’s Citrix environment. 
• Overseeing and deploying global solutions with high availability and maximum uptime
• Enhancing the functionality of systems by developing and automating system processes
• Providing engineering design, technical guidance and support to application developer teams building custom in-house trading systems
• Maintaining and developing documentation, including reference architecture, how-to’s, knowledge base articles
• Cross-training and enhancing the desktop support staff’s abilities to support and administer the Citrix environment
• Evaluating remote access technologies and cloud security architecture products
• Work with endpoint security team on various initiatives around the globe
• Serve as a Windows SME on engineering needs and provide L3 support  
• Provide off hours support as needed via on call program

Skills: Citrix Environment Architecture, Global Solution Deployment, System Process Automation, Engineering Design Support, Technical Documentation Development, Staff Cross-Training, Remote Access Evaluation, Windows System Expertise

• Provide engineering leadership and subject matter expertise in the evaluation, development, and documentation of the Citrix infrastructure and hosted/streamed applications
• Participate in the development of Citrix XenApp architecture design and implementation across the organization.
• Maintain a highly available Citrix environment including optimization of entry points and the Citrix server performance optimization.
• Manage the security of the Citrix systems by following best practices methods for the applications and servers.
• Proactively monitor Citrix & virtual environment for capacity, stress, risk and workload and take necessary remediation steps.
• Manage/implement redundant systems and policies for Citrix disaster recovery.
• Work in collaboration with other departments or organizations
• Develop and analyze systems in support of projects or mission, then upgrade or enhance service offering to meet these requirements.
• Actively monitoring Citrix estate with a pro-active mentality to ensure potential issues are identified and resolved before any negative impact is felt throughout the business
• Signing off any engineering projects before they are implemented into production environments

Skills: Citrix Infrastructure Expertise, Citrix XenApp Architecture Design, Citrix Performance Optimization, Citrix Security Management, Virtual Environment Monitoring, Citrix Disaster Recovery Planning, Cross-Departmental Collaboration, Proactive Citrix Monitoring

• Directly assist the level 3 engineering team to prepare the delivery of applications to WIN10 VDI (Persistent and Non-Persistent)
• Be required to take complete ownership and responsibility of all identified project items making sure completion of all identified target dates.
• Support the junior-level staff, with the tools and documentation necessary to support the virtual environment and other IT personnel.
• Adhere to strict IT security policies and processes including change management/Change Control for industry standards compliance.
• Include performing quality assurance of all changes before they are implemented in the production environment.
• Taking full ownership of all projects assigned and will work with various teams 
• Resolve any operational production-related incidents caused by changes implemented.
•  Deep dive dissection of existing and proposed Citrix 1912 LTSR solutions within the clients estate
• Looking for any/all improvements or modifications that could be made to result in an improved level of performance and end user experience
• Taking an active lead in the investigation/resolution of reported issues with internal Citrix solutions

Skills: VDI Application Delivery, Project Management, Junior Staff Support, IT Security Compliance, Quality Assurance Implementation, Cross-Functional Team Collaboration, Incident Resolution, Citrix Solution Optimization

• Proactively monitor and maintain the Citrix environment. 
• Applying Citrix updates, windows OS updates and 3d party pathing.
• Provide weekly reporting metrics, to both the project team and senior leadership on the success of the project goals.
• Plan, research and implement new cloud, hardware, and software solutions in both local and remote regions, offices, and data centers
• Serve as an Azure technical resource in the team's efforts to determine the needs of businesses that will simplify and automate the applications.
• Design, development, and hands-on implementation of Azure cloud solutions
• Design, architect and develops Azure Cloud Services, Cloud Infrastructure 
• Implements and migrates on-prem to Azure Cloud Services
• Serve as an expert Azure technical resource
• Works with Azure Site Recovery and Azure VM Backups

Skills: Citrix Environment Maintenance, Patch Management, Reporting and Metrics Analysis, Cloud Solution Implementation, Azure Technical Expertise, Azure Cloud Design and Development, Cloud Migration, Azure Disaster Recovery Management

• Define and implement the end-user workplace environment strategies including mobile solutions with the collaboration of the Architect
• Take care of the availability and the performance of the end-user workplace and check if the infrastructure is aligned with business and IT requirements (SLAs)
• In charge of deliverables/tasks delegated by the Team Leader
• Anticipate the exploitation of technologies and be aware of innovation in his technology dedicated domains
• Ensure that the security is correctly implemented according to the Information Security Policy, documentation is always accurate and kept up-to-date
• Ensure the existence of the correct documentation and procedures for the infrastructure platforms especially the technical specifications, the migration instructions, the test scenarios and the acceptance procedures
• Provide application installation and troubleshooting of Citrix XenDesktop suite of products, such as provisioning server, desktop delivery control, virtual desktop images/target devices.
• Ensuring all systems, including but not limited to Citrix 1912 LTSR estate, are running in a 24/7/365 environment to ensure the business needs are fully met

Skills: Workplace Strategy Implementation, SLA Alignment, Task Management, Technology Forecasting, Security Compliance, Documentation Management, Citrix XenDesktop Troubleshooting, 24/7 System Management

• Prior experience with Ivanti UWM product
• Hands on experience in resolving infrastructure issues, performing root cause analysis, creating technical documentation
• Understanding of App-v technology, GPOs, Active Directory, Windows 2016
• Experience in perform routine image deployments, Infrastructure/ Lifecycle upgrades
• Skills in scripting ( PowerShell, Python, Ansible)
• Experience with VDI technologies
• Ability to work independently
• Citrix Netscaler experience, but knowledge of the technology 
• Strong troubleshooting skills and the ability to work with end users.
• Must have the ability to document technical work performed.

Qualifications: BA in Cybersecurity with 3 years of Experience

• Experience building complex Citrix NetScaler configurations.
• Experience with other Citrix products including XenApp, XenDesktop, Provisioning Services, StoreFront, Universal Profile Manager.
• Team-oriented, self-driven expert who is able to work with minimal supervision
• Ability to work on multiple projects and tasks simultaneously
• Ability to work and collaborate with remote workers and management
• Ability to create up-to-date documentation for all systems
• Ability to effectively document technical work performed
• Understanding of Windows automation (scripting, imaging, installation, management)
• Proficient with Windows Server (2008, 2012, or 2016) and Desktop operating systems in a large-size production environment.
• Must be able to work with Microsoft Active Directory, Microsoft Group Policies, Citrix policies and end-user profiles.

Qualifications: BA in Systems Engineering with 2 years of Experience

• Able to solve problems with automation and self-service
• A very strong and efficient communicator and collaborator
• Able to multi-task and excel in a high-pressure trading environment 
• Able to think on own to develop quick and sound solutions to complex problems
• Able to work well under minimal supervision to complete projects and tasks on time
• Willing to participate in on-call rotation during off hours and weekends
• Able to work in teams with a collaborative interpersonal style
• Strong knowledge of VMware vSphere system administration and support including vMotion, HA, DRS, vCenter, Storage
• Strong understanding of SAML / IDP/ ADFS
• Strong automation mindset, skills

Qualifications: BA in Network Engineering with 5 years of Experience

• Strong PowerShell and/or Python scripting experience
• Knowledge of disaster recovery technologies like Zerto, VMWare SRM, Azure Site Recovery
• Knowledge of Microsoft Office applications
• Functional understanding of advanced networking technologies
• Functional understanding of switches, firewalls and router functionalities
• Functional knowledge and understanding of MS SQL technologies and experience in handling SQL databases
• Good verbal and written communications skills with the ability to effectively document procedures
• Strong experience or certifications with technology platforms including NetApp, Nimble, Nutanix, Cisco UCS, HPE Servers
• Experience in experience with the implementation and administration of Citrix products 
• Must have Citrix XenDesktop or Xen App Certifications for version 7.6 or higher.

Qualifications: BA in Information Technology with 3 years of Experience

• Understanding of Relational Databases and database query language.
• Experience developing web applications using JavaScript, and CSS.
• Establish technical standards and ensure adherence to them for operations.
• Experience with direct customer service is mandatory.
• Ability to build and cultivate teamwork
• Ability to speak to the customer and team to convey the issues and critical concepts facing the technical team
• Experience with Citrix – deployment, implementation, integration, Citrix certifications/ training
• Experience managing service requests and completing customer tickets.
• Self-starting motivation to continue to improve skill set to increase ability to handle increasing levels of technical challenges
• Has a broad interest in and knowledge of IT Infrastructure and new technologies in the field

Qualifications: BA in Computer Science with 4 years of Experience