CHIEF STEWARD RESUME EXAMPLE

Job Summary: 

• Control of hygiene & cleanliness (HACCP) in the stewarding, kitchen and staff area
• Organization and coordination of the work processes including cleaning, care and storage of chinaware, glass, cutlery, and kitchen utensils
• Control of the proper use and care of machines, devices and cleaning agents
• Waste disposal by official and company guidelines
• Classification and coordination of external services
• Regular training courses, as well as guidance and motivation of external staff
• Efficient duty roster, vacation planning and time management
• Carrying out monthly and annual inventories
• Ensuring mint condition of all equipment, cutlery and crockery
• Perform supervisory functions to train the team in compliance with the Club standards

Skills on Resume:

• Hygiene Control (Hard Skills)
• Process Coordination (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Waste Management (Hard Skills)
• Service Classification (Hard Skills)
• Staff Training (Soft Skills)
• Schedule Management (Hard Skills)
• Inventory Management (Hard Skills)

Job Summary: 

• Coordinate all requirements of each banqueting and meeting event
• Supervise and oversee the overall administration of the Stewarding Department
• Maintaining of Stewarding Logbook for staff communication purpose and updating important information.
• Conduct regular back-of-house inspection for cleanliness and acceptable sanitary standards
• Planning and organizing work schedules and staffing according to the volume of business forecast as well as banquet events.
• Responsible for the proper care & storage of equipment and utensils.
• Responsible for checking outlet and kitchen areas for cleanliness, proper mis-en-place, set-up, sufficient supplies and equipment.
• Responsible for the correct handling of dishwashing machine and detergent.
• Responsible for checking event set-ups before function begins and return all equipment to Steward Store after the Banquet is over.

Skills on Resume:

• Event Coordination (Hard Skills)
• Department Administration (Hard Skills)
• Logbook Maintenance (Hard Skills)
• Sanitary Inspections (Hard Skills)
• Staff Scheduling (Hard Skills)
• Equipment Care (Hard Skills)
• Area Cleanliness Check (Hard Skills)
• Dishwashing Management (Hard Skills)

Job Summary: 

• Ensuring the work is completed in accordance with established standards and that there are no illegal employment of casual workers.
• Walk the floor during meal period, especially during heavy Banquet events.
• Constantly supervise the floor to ensure that established cleaning standard and guidelines are respected.
• Ensure an adequate supply of casual stewards during banquet events.
• Ensure all staff complies with the in-house and department rules and regulations
• Possess sound knowledge of chemical usage, and application and prices of all cleaning and operating equipment and products, including any new purchases.
• Maintain adequate supply of operating equipment and other service wares. 
• Take periodic inventories to determine level of usage.
• Ensure that all accidents and losses of property, dishes, etc. are reported to the relevant departments such as Finance.

Skills on Resume:

• Standard Compliance (Hard Skills)
• Floor Supervision (Hard Skills)
• Cleaning Oversight (Hard Skills)
• Staff Supply Management (Hard Skills)
• Regulations Enforcement (Hard Skills)
• Chemical Knowledge (Hard Skills)
• Inventory Management (Hard Skills)
• Accident Reporting (Hard Skills)

Job Summary: 

• Enforce fire and safety procedures and BCP regulation
• Adhere and maintain controls procedures for breakages, garbage cleaning, operating equipment, pest and sanitation, ware/utensils washing
• Keep tab of market innovation of equipment pertaining to area of responsibilities and recommend changes and improvements
• Work closely with the F&B/Sales & Marketing team relating to all kitchen supporting requirements for events and special needs
• Work closely with the sales and F&B team to ensure guest requirements are met in the execution of a successful event
• Perform any other duties as assigned by the F&B Operations Manager/ Head of Sales & Marketing from time-to-time
• Attends weekly Banquet Coordination Meetings or any other meetings 
• Keep a record of all equipment and utensils.
• Review time and attendance, and submit corrections for Payroll - Causal Labour Report.

Skills on Resume:

• Safety Procedures Enforcement (Hard Skills)
• Controls Maintenance (Hard Skills)
• Market Innovation Monitoring (Hard Skills)
• Team Collaboration (Soft Skills)
• Event Support Coordination (Hard Skills)
• Duty Performance (Soft Skills)
• Meeting Participation (Soft Skills)
• Record Keeping (Hard Skills)

Job Summary: 

• Directs and guides the Stewarding team to ensure smooth and efficient operation
• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Schedule all stewarding colleagues within the budgeted guidelines and provides best coverage for service demands.
• Work with a night cleaning company to ensure proper cleaning of necessary areas
• Train all stewarding staff to perform duties above the standard
• Assure compliance with Health Department standards
• Supervise and maintain the sanitation of kitchen, storerooms, hallways, dock and equipment
• Work with the Culinary, Food & Beverage, and Catering teams to anticipate equipment needs
• Order and control inventory of all cleaning compounds

Skills on Resume:

• Team Direction (Hard Skills)
• Guest Interaction (Soft Skills)
• Standards Compliance (Hard Skills)
• Staff Scheduling (Hard Skills)
• Vendor Coordination (Hard Skills)
• Staff Training (Hard Skills)
• Health Standards Compliance (Hard Skills)
• Sanitation Supervision (Hard Skills)

Job Summary: 

• Supervise and enforce proper hygiene in all FB back-of-house areas
• Monitor cleaning standards of all equipment, containers, and food contact surfaces
• Supervise all aspects of cleaning supplies, inclusive and not restricted to ordering, receiving, storing end issuing
• Take physical inventories of china, glass, silver, paper and cleaning supplies
• Attends weekly BEO meetings, conducts monthly departmental communication meeting 
• Share and disseminate information and attends any other meetings 
• Prepare daily, weekly, and monthly labor reports.
• Lead the Stewarding and Housekeeping team to ensure a smooth and efficient daily operation
• Manage the cleaning process, inventory control and storage of equipment, utensils and linen
• Monitor and maintain the cleanliness, hygiene and safety standard of the Club
• Prepare reports and records for the food safety audit

Skills on Resume: 

• Hygiene Enforcement (Hard Skills)
• Cleaning Standards Monitoring (Hard Skills)
• Supplies Management (Hard Skills)
• Inventory Management (Hard Skills)
• Meeting Participation (Soft Skills)
• Labor Reporting (Hard Skills)
• Team Leadership (Hard Skills)
• Safety Standards Maintenance (Hard Skills)

Job Summary: 

• Prepare rosters for Kitchen Stewards in accordance with the operational needs and in line with budget
• Delegate and supervise the duties of the Kitchen Stewards
• Ensure adequate levels of crockery, cutlery, glassware etc. are maintained in each food and beverage outlet
• Train staff appropriately to ensure that all standards are maintained to the highest level with special emphasis on cleanliness, use of machines and equipment, chemical identification and dangers
• Schedule the cleaning of all kitchens and other areas of responsibility.
• Assist Stewards in general cleaning, dishwashing etc.
• Work closely with all phases of management
• Contributes to guest satisfaction and safety by respecting hygiene standards and procedures
• Keep pool storage areas clean and maintained.
• Track and inventory all china, glassware, and silverware on a monthly basis.

Skills on Resume:

• Roster Preparation (Hard Skills)
• Staff Supervision (Hard Skills)
• Inventory Maintenance (Hard Skills)
• Staff Training (Hard Skills)
• Cleaning Scheduling (Hard Skills)
• Operational Assistance (Hard Skills)
• Management Collaboration (Soft Skills)
• Hygiene Compliance (Hard Skills)

Job Summary: 

• Perform all duties of a Steward and Night Cleaner
• Work with Outlet Chefs to coordinate schedule, training staff, pars for chemicals in each outlet.
• Reports deficiencies or concerns to the outlet Chef or Manager.
• Implements the Policies and Procedures in operating the Stewarding department.
• Observes workers to ensure proper cleaning and sanitizing procedures are being followed.
• Gives instructions to Stewards in sanitation practices.
• Checks walk-ins and cooler temperatures to ensure proper holding temperatures
• Ensure and follow up that equipment faults are reported through a trouble report, to maintain an effective working
• Keeps loading dock and garbage compactor clean and maintained.
• Ensures all china, glass, and sliver storage areas are clean and organized
• Complete checklists on a daily basis.

Skills on Resume: 

• Duty Performance (Hard Skills)
• Staff Coordination (Hard Skills)
• Deficiency Reporting (Hard Skills)
• Policy Implementation (Hard Skills)
• Sanitation Supervision (Hard Skills)
• Sanitation Training (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Area Organization (Hard Skills)

Job Summary: 

• Monitors and controls labor cost to maximize employee productivity and minimize payroll whilst maintaining quality standard
• Coordinates, communicates and works closely with internal and external parties which include outsourced service providers
• Leads by example, managing personal work priorities and personal development
• Recommends and/ or executes management policies to hire, transfer, suspend, layoff, recall, discharge, re-assign, or discipline employees
• Ensures that Melco policies and procedures are strictly adhered to by all Stewarding employees
• Actively participates in health and safety activities to ensure that workplace hazards are minimized for the health and safety of all customers and staff
• Conducts briefings with the Stewarding team and ensures all relevant information is passed on appropriately
• Ensures all Stewarding staff on shift complies with established grooming standards and Code of Conduct
• Communicates maintenance issues to the maintenance team and follows through to satisfactory completion
• Ensures the evaluation and appraisals of all subordinates

Skills on Resume:

• Labor Cost Control (Hard Skills)
• Interdepartmental Coordination (Hard Skills)
• Personal Leadership (Soft Skills)
• Policy Implementation (Hard Skills)
• Compliance Management (Hard Skills)
• Safety Participation (Hard Skills)
• Team Briefings (Soft Skills)
• Maintenance Communication (Hard Skills)

Job Summary: 

• Leads and manages the Stewarding team and ensures all departmental goals are achieved
• Prepares the annual operating budget of the Department
• Ensures the highest standards of hygiene and safety are always maintained by following HACCP guidelines
• Controls the amount of breakages, ensuring all employees are aware by continuously providing training on effective practices
• Identifies new techniques to maintain and improve quality of cleaning, providing new ideas and efficient practices
• Identifies new chemical and cleaning products, striving to reduce cost
• Provides continuous training and awareness on chemical and cleaning products to the employees to ensure correct and safe usage
• Manages and maintains Outlet inventories and equipment including storage, tracking and stock take of all chinaware, glassware, flatware and equipment for events
• Communicates with F&B Management and coordinates with each Outlet’s Restaurant Manager to have enough inventory, meeting demand and anticipate operational needs
• Trains and develops Stewarding and other relevant employees

Skills on Resume:

• Team Leadership (Hard Skills)
• Budget Management (Hard Skills)
• Hygiene Standards (Hard Skills)
• Breakage Control (Hard Skills)
• Quality Improvement (Hard Skills)
• Product Evaluation (Hard Skills)
• Training Development (Soft Skills)
• Inventory Management (Hard Skills)