CASH APPLICATION SPECIALIST JOB DESCRIPTIONS

Getting it to the right invoice, on the right account, before the month closes - that is a discipline. The Cash Application Specialist owns daily cash posting across ACH, lockbox, wire, and check channels within a corporate AR or Shared Services environment, applying receipts against open invoices and resolving the discrepancies that block reconciliation. SOX documentation requirements and month-end close cycles set the tempo here. Unapplied cash, short pays, and remittance mismatches are the standing agenda.

As the Cash Application Specialist, you ensure every incoming payment is matched, posted, and reconciled accurately, keeping the AR ledger current and month-end close on schedule. You operate within a centralized finance or Shared Services team, supporting collectors, credit analysts, and accounting leadership across one or more operating companies.

Career Impact: Hands-on ownership of SOX-controlled cash posting processes builds a verifiable track record in high-volume AR environments sought by corporate finance teams.

Business Impact: Accurate daily cash application directly determines how quickly credit teams can release holds and how cleanly the company closes its books each period.

Growth Opportunity: Proficiency in multi-entity reconciliation and general ledger journal entries positions specialists to advance toward AR Analyst, Senior Accountant, or Shared Services Team Lead roles.

Company Value: Several employers in this space offer hybrid or fully remote arrangements with flexible month-end scheduling agreed directly with the line manager.

• Post daily cash receipts across ACH, lockbox, wire, and check channels to the correct customer accounts.
• Reconcile posted batches to bank-reported totals and resolve variances before close of business.
• Research unapplied and unidentified payments and coordinate with collectors to clear outstanding balances.
• Identify and escalate short pays, overpayments, and remittance discrepancies to Credit and Collections teams.
• Prepare journal entries and AR adjustments, including write-offs, in accordance with GAAP and SOX requirements.
• Process credit and debit memos, direct debit transactions, and approved offset requests accurately.
• Maintain audit-ready documentation including remittance files, bank statements, and approved write-off records.
• Support month-end close activities and respond to internal inquiries from accounting, credit, and finance stakeholders.

• Associate's or Bachelor's degree in Accounting, Finance, or Business Administration, or equivalent work experience.
• 2 or more years of cash application or accounts receivable experience, with exposure to high-volume transaction environments.
• Working knowledge of GAAP accounting principles and general ledger journal entry preparation.
• Demonstrated ability to reconcile bank accounts and resolve payment discrepancies independently.
• Proficiency in spreadsheet applications, with strong data entry accuracy under deadline pressure.
• Strong written and verbal communication skills, with ability to work cross-functionally with credit, collections, and accounting teams.
• High attention to detail, organizational discipline, and ability to manage competing daily deadlines.

Experience working within a Shared Services Centre or multi-entity corporate finance environment.

Familiarity with SOX internal control documentation and audit support procedures.

Prior exposure to ERP-based AR modules in large enterprise environments.

Experience processing foreign currency receipts or supporting multi-currency reconciliations.

• Daily batch reconciliation rate, measuring the percentage of posted batches balanced to bank totals same day.
• Unapplied cash balance as a percentage of total receipts, tracked weekly against department target.
• Days to clear unidentified payments, reflecting research and resolution speed on exception items.
• Journal entry error rate per close cycle, measuring posting accuracy against GL review findings.
• Month-end close contribution, measured by on-time delivery of assigned reconciliation and write-off packages.
• Typical tools: AR and ERP platforms (commonly NetSuite, Oracle, or SAP); spreadsheet software (commonly Microsoft Excel).

• Base Salary Range: $42,000 to $58,000 per year, depending on experience and location.
• Bonus: Discretionary annual bonus, typically 3 to 5 percent of base salary.
• Equity: Not typical at this level; uncommon in Shared Services roles.
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by company.
• PTO: 10 to 15 days annually, plus standard federal holidays.
• Common Perks: Hybrid or remote work options, professional development support, and EAP access.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law. Candidates requiring a reasonable accommodation during the application or interview process may request one at any time. A background check is required as a condition of employment. All applicants must be authorized to work in the United States.

The Cash Application Specialist owns the daily processing of customer and intercompany payments through A/R systems and manual journal entries, supporting Credit and Collections and intercompany trading partners across a manufacturing finance environment. Reporting to finance leadership, this role shapes collection efficiency by resolving payment discrepancies, leading process improvement initiatives, and ensuring compliance with GAAP and Sarbanes-Oxley requirements.

Key Responsibilities

• Apply customer and intercompany payments to account records via A/R systems and manual journal entries.
• Issue and send invoices, credit memos, and aging statements to customers daily or as required.
• Build strong relationships with customer AR teams to maximize collection efficiency and minimize past due balances.
• Investigate, address, and resolve customer payment issues and implement corrective actions to minimize re-occurrence.
• Proactively analyze customer payment activities and communicate issues and escalations in a timely manner.
• Ensure all AR interfaces are working correctly, support Credit & Collections and intercompany trading partners on collections.
• Assist in internal and external audits, collaborate with Internal Control and Statutory Audits, and perform other activities as assigned.
• Support and lead process improvement initiatives and maintain a safe, clean working environment per Eaton safety standards and 5S+ requirements.

Required Qualifications

• Bachelor's degree in Accounting, Finance, or Business Administration.
• One to three years of experience, manufacturing or accounts receivable background is a plus.
• Technical capability to prepare, analyze, and interpret financial and operational data and reports.
• Sound working knowledge of GAAP, Sarbanes-Oxley, and local statutory requirements, including foreign currency impacts.
• Proficiency in Microsoft Office, especially Excel, Plex/Oracle knowledge is a plus.
• Intellectual rigor, curiosity, and strong problem-solving capability.
• Solid communication, relationship-building, and interpersonal skills.
• English speaking proficiency required.

Embedded within the finance and commercial operations team, the Credit Risk & Cash Application Specialist develops and maintains a credit scoring model while overseeing cash application processes in partnership with the BPO to optimize sales and reduce bad debt losses. Working closely with commercial and finance leaders, this role advances cash forecasting accuracy and drives continuous improvement of credit and payment workflows across an international operating environment.

Core Functions

• Partner with the BPO to manage credit risk and cash application processes, including building a credit scoring model.
• Optimize company sales and reduce bad debt losses by maintaining the credit policy and assessing creditworthiness of new and existing customers.
• Troubleshoot automated cash application systems, monitor posting errors, and recommend resolutions for timely and accurate posting.
• Develop and maintain relationships with internal stakeholders to ensure timely resolution of payment issues.
• Review and manage customer credit holds, third-party collections activities, and compliance with corporate policies.
• Analyze workflow processes and recommend and implement improved policies and procedures for operational effectiveness.
• Partner with commercial and finance leaders on cash forecasting and performance reporting, perform other duties and projects as assigned, with flexibility to travel 10–20% including internationally.

Qualifications & Experience

• Bachelor's degree in Accounting, Business, Finance, or comparable work experience.
• 5+ years of AR, finance, credit risk, or related experience, prior BPO and healthcare industry experience desired.
• Experience working in a high-growth environment with ability to influence partners and apply a customer-centric mindset.
• Creative problem-solving skills with comfort in ambiguity and drive for continuous process improvement.
• Excellent verbal and written communication skills, ability to champion change and communicate risks and opportunities with leaders.
• Proficiency in English, additional languages are a plus.
• Oracle experience is a plus.

Reporting to the Manager of Cash Applications & Payments, the Cash Application Specialist processes daily customer payments, foreign currency conversions, and bank reconciliations as an integral member of the FinOps team at Smartsheet. Partnering with Accounts Receivable Specialists and customers directly, this role resolves complex cash discrepancies and supports month-end closing to maintain accurate and timely financial records.

Primary Duties

• Collaborate internally and externally to resolve complex cash application discrepancies and ensure accurate posting of unapplied cash.
• Collaborate cross-functionally to accelerate account reconciliation and train Cash Application Specialists on standard cash functions.
• Assist with the development and maintenance of policy and procedure.
• Ensure daily cash receipts are applied to customer accounts accurately and timely.
• Process and post customer payments including lockbox feeds, ACH, wires, and bank deposits.
• Research credit card chargebacks, stop payments, and customer refunds when applicable.
• Perform foreign currency conversions, prepare journal entries and adjustments to Accounts Receivable, and perform daily bank reconciliations.
• Report on daily cash activities to the FinOps team and Director of FinOps, assist with month-end closing tasks and special projects as assigned.

Skills & Qualifications

• Associates or Bachelor's degree preferred.
• 3+ years of accounts receivable, cash applications, billing, or collections experience.
• Understanding of basic accounting principles and reporting skills for creating, monitoring, and analysis.
• Prior NetSuite, Celigo, and Deduction Management software experience preferred.
• Strong sense of ownership, accountability, and organizational skills with excellent attention to detail.
• Excellent business etiquette and verbal, written, and interpersonal skills.
• Ability to work independently, manage shifting priorities, and handle tasks under pressure.

Sitting at the intersection of accounts receivable operations and customer service, the Cash Applications Specialist processes daily cash receipts and resolves payment discrepancies across Division and Regional Finance teams, branches, plants, and external customers. Operating across credit, collections, and account management functions, this role delivers accurate payment posting and escalation support that sustains the financial integrity of a distributed business network.

Duties

• Daily processing of cash receipts and postings to customer accounts.
• Identify issues associated with short payments and overpayments and escalate as appropriate.
• Interface with customers, Credit and Collections, Account Managers, and Branch Managers to resolve payment discrepancies.
• Review reports, documents, and online data to research payment issues.
• Resolve unapplied payment issues.
• Receive inbound cash application queries via phone or email and place outbound calls as needed.

Education & Experience

• High School Diploma or GED required, Associate's or Bachelor's degree is a plus.
• Excellent analytical and creative problem-solving skills with ability to make independent decisions and escalate when needed.
• Exhibits customer-focused behavior and ability to handle difficult situations diplomatically and professionally.
• Proficient in Microsoft Office Suite and Google Workspace, ERP software experience (SAP, Oracle) a plus.
• Excellent oral and written communication and interpersonal skills with ability to adjust based on customer situation.
• Ability to multitask and work effectively in a fast-paced environment.

A key member of the revenue cycle team, the Cash Application Specialist monitors and processes daily payment files, resolves clearinghouse and bank-related issues, and manages insurance claim discrepancies for clients, residents, and employees in a healthcare office environment. Collaborating with management and internal stakeholders, this role builds the reporting and payment accuracy that supports financial operations and protects patient health information.

Functions

• Monitor and download payment files and ensure all posting batches are balanced daily.
• Contact payers to transition to electronic processing.
• Research, resolve, and report clearinghouse or bank-related issues and contact payers for missing EOBs/ERAs.
• Resolve payment discrepancies with insurance claims for clients, residents, and employees.
• Maintain positive internal and external relationships to resolve administrative and financial issues.
• Provide feedback to management regarding recurring errors encountered during claim review and submissions.
• Provide financial reports as needed and perform other duties assigned by management.

Experience & Qualifications

• High School diploma required, some college or Associate's degree preferred.
• Minimum 2 years of experience posting payments, analyzing accounts, and managing claim denials.
• Minimum 2 years of experience in a healthcare office setting, preferably laboratory.
• Working knowledge of MS Office, MS Excel, Practice Management, and Clearinghouse systems.
• Extremely detail-oriented with strong problem-solving, interpersonal, communication, and time management skills.
• Ability to handle multiple projects simultaneously under tight deadlines.
• Maintains confidentiality of Patient Health Information and employee data.

Accurate cash flow and financial integrity depend on the Cash Application Specialist, who reconciles daily cash, credit, and debit card transactions, posts customer payments, and manages petty cash and write-off processing within a high-volume accounts receivable environment. Based within the accounting team and partnering closely with managers and collectors, this role delivers timely ledger accuracy and root-cause resolution that keeps month-end and weekly deadlines on track.

Accountabilities

• Reconcile daily cash, credit, and debit card transactions with the merchant bank and company records.
• Post customer payments (online, EFT, cash, cheque) daily and reconcile bank accounts to ensure all items are accounted for.
• Offset unapplied cash per collector's request and process small balance write-offs and non-sufficient cheques.
• Handle petty cash and cash float reimbursement requests.
• Ensure monthly, weekly, and daily deadlines are met and balance entries posted in the ledger.
• Interact with managers, collectors, and key stakeholders, partner with accounting team to identify and resolve root causes.
• Escalate unresolved items to Manager.

Professional Experience

• Minimum 2 years of progressive experience in cash applications, including electronic and manual payment application.
• Experience in accounts payable functions is an asset.
• Advanced proficiency in Microsoft Excel, Word, and Outlook.
• Strong problem-solving, analytical skills, and attention to detail.
• Excellent communication skills with ability to convey messages clearly and effectively.
• Ability to prioritize multiple tasks, handle high volume, and work well under pressure independently.
• Team player with initiative, strong work ethic, and sense of urgency.

As the Cash Application Specialist, this role leads daily cash receipt posting, payment research, and journal entry creation to keep customer accounts current and accurate within the Finance Department's NetSuite environment. The Cash Apps team and broader Finance Department rely on this work to resolve client refund cases, support SOPs, and maintain the data integrity that underpins financial reporting and cross-functional business partnerships.

Job Functions

• Post and apply daily cash receipts to customer accounts.
• Reconcile payment posting to ensure all receipts are reflected in NetSuite.
• Conduct payment research requests and respond to internal business partners.
• Facilitate client refunds and perform daily SOPs such as file processing.
• Create applicable journal entries to move funds.
• Work to resolve cases accurately and in a timely manner.
• Perform other assigned tasks to support the Cash Apps team and broader Finance Department.

Background & Experience

• Preferred BS/BA in Finance, Accounting, Business Administration, or equivalent work experience.
• Preferred 1–2 years of experience in cash application, finance, corporate collections, order management, pricing, or billing.
• Comprehensive working knowledge of Microsoft Outlook, Word, and Excel, NetSuite experience preferred.
• Ability to effectively communicate and interface with all levels of individuals in a clear and professional manner.
• Strong written, verbal, and interpersonal skills with ability to work cross-functionally.
• Ability to interpret information from internal business partners and take appropriate action to resolve issues.
• Works well in an ambiguous environment with firm deadlines, results-oriented with strong personal initiative.

Cash Application Specialist processes daily cash receipts, verifies credit applications, and resolves payment discrepancies and remittance errors within a high-volume accounts receivable environment serving transportation suppliers. The work directly supports batch integrity, SOX compliance, and accurate account recordkeeping across multiple business partners, with NetSuite and 3GTms as the primary platforms.

What You'll Do

• Ensure accurate entry of daily cash receipts and process adjustments or credit/rebills as required.
• Verify that credit applications are signed and completed and follow up on missing information.
• Resolve team member escalations by working with multiple business partners with consistent communication.
• Ensure all batches, checks, denials, and adjustments are keyed and posted.
• Record payments to appropriate accounts and identify and resolve payment discrepancies.
• Research and resolve remittance errors and obtain remittances from customers.
• Research unapplied and unidentified payments.

Required Qualifications

• At least 3 years of experience with credit applications, previous collections experience preferred.
• Experience with transportation suppliers is an asset.
• Prior experience with cash application in a high-volume transaction AR environment.
• Basic accounting knowledge required.
• NetSuite experience 1–2 years required, 3GTms experience preferred.

The Cash Application Specialist produces accurate general ledger records by posting daily ACH and lockbox deposits, matching payments to outstanding invoices, and reconciling balances to bank reports across multiple operating companies. Reporting to accounts receivable leadership, this role advances payment accuracy and timeliness in a high-volume environment where careful handling of manual checks and customer account troubleshooting directly supports financial close.

Key Responsibilities

• Record daily ACH deposits into the general ledger and tie balances to bank reports and supporting remittance.
• Post daily lockbox deposits into the general ledger and tie total balances to supporting bank reports.
• Accurately match all payments to outstanding invoices on the customer aging.
• Record manual checks received in the mail and apply to customer accounts.
• Assist with troubleshooting on customer accounts as needed.

Education & Experience

• Associate's degree in Accounting or related field, or significant experience to justify an exception.
• Prior experience in Accounts Receivable or cash application function.
• Proficiency in Microsoft Office Suite, specifically Excel and Outlook.
• Strong written and verbal communication skills with ability to process high volumes accurately and on time.
• Ability to multi-task effectively.

Embedded within the accounts receivable department, the Cash Application Specialist develops accuracy and efficiency across high-volume daily payment transactions including wires, ACH credit transfers, and checks posted to customer accounts. Working closely with AR leadership, this role refines remittance management and general ledger reporting processes that keep customer database records current and financial operations running smoothly.

Core Functions

• Address payment issues and other discrepancies.
• Handle weekly general ledger reports.
• Manage accounts receivables and remittances.
• Assist in managing customer database accounts.
• Post daily payments including wires, ACH credit transfers, and checks to customer accounts.

Qualifications & Experience

• 2+ years of experience working in an accounts receivable department.
• Previous experience with cash applications required.
• Excellent data entry skills required.
• Must maintain a high level of accuracy and be detail-oriented.
• Ability to prioritize workload and perform in a fast-paced and challenging environment.

Reporting to the Team Lead, the Cash Application Specialist produces timely and accurate posting of ACH, lockbox, and credit card payments to client invoices while supporting month-end close and serving as backup across accounts receivable functions. Partnering with the broader AR team, this role refines payment reconciliation and unapplied cash follow-up processes that sustain ledger accuracy and meet firm financial deadlines.

Primary Duties

• Post payments (ACH, Lockbox, Credit Card) to client invoices timely and accurately.
• Reconcile complicated payment postings and retrieve ACH payment remittance from payer websites.
• Save appropriate documents in designated folders daily and update logs accordingly.
• Follow up on unapplied payment application in a timely manner.
• Assist Team Lead with month-end close and serve as backup for other A/R duties.

Knowledge Skills & Abilities

• 1–2 years of accounts receivable or general accounting experience.
• Understanding of accounting concepts and procedures.
• Proficient in MS Excel, close attention to detail and accuracy required.
• Organization, prioritization, and time management skills with ability to meet deadlines.
• Written and verbal communication and customer service skills.
• Ability to work independently and as part of a team with minimal supervision.

Sitting at the intersection of cash application and deductions management, the Cash Application Specialist reconciles daily payment remittance to bank funds, maintains accounts receivable documentation, and reduces exceptions through root cause analysis within a corporate or Shared Services environment. Operating across collections, deductions, and trade customer contacts, this role oversees promotional rebate risk assessment and unidentified payment resolution that protects revenue and sustains strong customer relationships.

Day-to-Day Responsibilities

• Reconcile payment remittance advice to payments and funds received at the bank daily.
• Update accounts receivable documents based on remittance advice, supporting documents, and defined procedures.
• Maintain files of payments and support in a logical system for storage and retrieval.
• Match payment support to system control documents for deduction processing and forward to appropriate team members.
• Follow up with trade customers' accounts payable contacts for questions related to payments or supporting documents.
• Reduce exceptions through root cause analysis and escalation, support Deductions and Collections teams on unidentified payments.
• Minimize risk of loss by assessing customer collection status prior to issuing promotional rebates and assist with customer communications.

Minimum Qualifications

• High School Diploma or equivalent with some college preferred.
• Minimum two years of relevant experience in a corporate or Shared Services environment.
• Intermediate working knowledge of Microsoft Excel, Word, and Outlook, AS400 or large ERP exposure is a plus.
• Significant attention to detail with strong analytical and problem-solving skills.
• Good communicator with excellent interpersonal, customer service, and collaborative relationship-building skills.
• Self-starter with high accountability, results orientation, financial business acumen, and high sense of urgency.
• Team player who leads by example with clear, concise communication and ability to manage multiple tasks simultaneously.

A key member of a large international finance department, the Cash Application Specialist produces accurate cash allocation and reconciliation by posting receipts, processing write-offs, and identifying unknown incoming values within a hybrid Shared Service Centre model based three days per week at the UK Head Office in Chadderton, Oldham. Collaborating frequently with Credit Analysts and Customer Master Specialists, this role advances GL account accuracy and audit-ready documentation that support month-end financial reporting and business continuity.

Scope of Work

• Apply cash receipts and bank transfer receipts to correct invoices and perform daily balancing.
• Investigate misapplied and unidentified cash and perform GL account identification of unknown incoming values.
• Perform account reconciliation and prepare journal entries and AR write-offs.
• Ensure daily cash, Agile, and email requests are managed in a timely manner.
• Maintain unapplied cash records and documentation for auditing purposes including remittances, bank statements, and approved write-offs.
• Cooperate frequently with Credit Analysts and Customer Master Specialists.

Skills & Qualifications

• Finance-related degree preferred.
• Previous experience in a Shared Service Centre or large finance department preferred.
• Large ERP experience desirable.
• Strong communication and interpersonal skills with good problem-solving ability.
• Excellent attention to detail and ability to multi-task, assess priorities, and drive performance in a complex environment.
• Good knowledge of Microsoft Excel and Word.
• Employment in an international and stable company with hybrid working model and a supportive team with opportunity to progress.

Accurate and timely application of check and ACH payments to open receivable balances in policy administration systems depends on the Cash Application Specialist, who also prepares SOX-compliant documentation, journal entries, and bi-weekly AR Aging reports across assigned NSM programs. Serving as a key liaison between internal and external parties, this role oversees direct debit processing, system upgrade testing, and financed agreement submissions that keep insurance cash operations compliant and operationally sound.

Key Deliverables

• Accurately apply check and ACH payments to open receivable balances in policy administration systems.
• Create daily receipts and deposits for cash received and ensure timely resolution of discrepancies.
• Communicate with internal and external parties to address questions and resolve issues.
• Maintain documentation of cash application process for SOX purposes and prepare journal entries in accordance with GAAP.
• Review bi-weekly AR Aging report and provide notes on aged items for assigned NSM programs.
• Enter direct debit ACH payments for authorized customers on banking platform and research reconciling cash items.
• Execute direct bill related SOX controls, assist with system upgrade testing, and review and submit signed financed agreements to third-party financing company.

Position Requirements

• Bachelor's degree in Accounting or relevant accounting-related experience preferred.
• 1–3 years minimum experience in accounting.
• Proficiency in Excel, Word, and Outlook with strong attention to detail, accuracy, and accountability.
• Excellent ability to analyze data and circumstances with strong verbal and written communication skills.
• Flexibility, passion, and drive to make functions and processes more efficient.
• Ability to build strong working relationships, perform multiple tasks simultaneously, and meet deadlines in a team environment.

As the Cash Application Specialist, this role oversees EU treasury operations, generates payment proposals for all EU markets, and manages relationships with external banking institutions and clients to ensure the highest-level service delivery across a global finance shared service. The accounting and IT teams rely on this work to process supplier and employee payments electronically, optimize the treasury management system, and maintain seamless cross-border banking coordination.

Areas of Ownership

• Coordinate with EU BSC team and Global Treasury for banking account inquiries and handle related internal processes.
• Generate and review payment proposals for all EU markets covering treasury and payment operations.
• Work closely with accounting team to process employee-related payments.
• Collaborate with IT during optimization and upgrade of the treasury management system to process supplier payments electronically.
• Manage relationships with external banking institutions and clients to ensure highest-level service delivery.

Technical Qualifications

• Bachelor's degree or above, preferably in Financial Management.
• At least 7 years of relevant work experience, treasury system and treasury accounting knowledge is an asset.
• Demonstrated experience impacting quality and success of a finance shared service or analytics business.
• Strong communicator able to build working relationships with external advisors and internal stakeholders.
• Self-motivated, results-oriented, with excellent planning, prioritizing, and organizational skills, including flexibility to collaborate across multiple time zones.
• Excellent command of written and spoken English and Hungarian, multiple languages are a plus.

Cash Application Specialist processes customer payments received through bank lockbox, branch payments, and remote deposit capture using Eclipse ERP and OCR workflow technologies, supporting Credit and Branch personnel to resolve payment exceptions. The work directly supports daily cash application reporting and accurate exception routing that enables finance operations to run efficiently and on schedule.

Work Activities

• Process customer payments in Eclipse received through bank lockbox, branch payments, and remote deposit capture.
• Process bank lockbox payments from Bank Imaging through OCR and workflow technologies.
• Analyze customer payment exceptions and properly code for resolution routing.
• Communicate with Credit and Branch personnel as required.
• Work daily cash application reports.

Qualifications & Experience

• Finance or Accounts Receivable background preferred, Eclipse ERP and OCR experience a plus.
• Must be proficient with Microsoft Office products.
• Detail-oriented with strong organizational skills and ability to comply with deadlines.
• Excellent verbal and written communication and customer service skills.
• Ability to multi-task, work independently in a team environment, and demonstrate good judgment and follow-up.

The Cash Application Specialist creates accuracy across accounts receivable and general ledger records by processing and coding remittances, reviewing check balancing, and performing periodic audits of company financial documents within a finance team environment. Collaborating with broader team objectives and reporting to accounting leadership, this role guides deduction management processes and addresses payment discrepancies that keep financial records clean and audit-ready.

Operational Focus

• Process and code accounts receivable and remittances.
• Review and research check balancing for accuracy.
• Perform periodic audits of the general ledger and company financial documents to ensure proper coding.
• Address payment issues such as double payments or other discrepancies.
• Engage in deduction management processes as necessary.

Experience & Qualifications

• Associate's degree in Finance or Accounting preferred but not required.
• Prior experience in accounts receivable and cash applications required.
• Detail-oriented with ability to work independently and contribute to broader team objectives.
• Prior experience with accounting or number-crunching roles, committed to personal growth and continuous learning.
• Must be able to speak and write English fluently.

Embedded within a finance operations team spanning multiple regions and business units, the Cash Application Specialist executes daily fund verification, deposit creation, and Excel-based data exports to communicate payment updates and produce ad hoc reports that support accurate client account management. Working closely with regional offices and business unit contacts, this role elevates remittance investigation and cash application integrity through advanced analytical and communication skills.

Key Responsibilities

• Verify and enter funds received and coordinate with other offices to ensure funds are applied to correct client accounts.
• Create daily deposit slips and deposit funds at the bank.
• Investigate unsupported remittances and credits on client accounts.
• Export data from financial systems and manipulate in Excel to communicate updates to various regions and business units.
• Produce ad hoc reports in Excel.

Skills & Qualifications

• Advanced Excel skills required.
• Strong problem identification and problem resolution skills.
• Excellent written, verbal, listening, and teamwork skills.
• Ability to innovate, adapt to new situations, and work both individually and as part of a team.
• High level of integrity, work ethic, and self-motivation with an engaging level of enthusiasm.

Reporting to accounts receivable leadership at Quality Distribution, the Cash Application Specialist applies and posts electronic and check payments to customer accounts, processes receivables transaction batches in Great Plains, and coordinates with collections analysts to resolve payment and deduction issues across a high-volume logistics operation serving Fortune 500 chemical producers. Partnering with collections and client contacts, this role coordinates backup cash reconciliation and email-based service level commitments that sustain the financial accuracy of a nationwide carrier network.

Core Responsibilities

• Apply and post electronic and check payments to customer accounts from daily cash deposits.
• Navigate financial systems to research and apply payments, investigate miscellaneous deductions, and process Credit/Debit Memos.
• Process adjustments based on updated payment information from customers, collections, or dispute resolution.
• Post receivables transaction batches in Great Plains.
• Respond and follow up with clients and collections analysts to receive proper payment information.
• Respond to emails and faxes in a timely manner while meeting or exceeding service level goals.
• Serve as backup for cash reconciliations and perform additional duties as assigned.

Minimum Qualifications

• High School Diploma or GED required.
• 2–3 years of related experience in Cash Application and/or Accounts Receivable required, basic accounting experience is a plus.
• Ability to type a minimum of 14,000+ keystrokes/min and use the 10-key pad, strong math aptitude with ability to handle high-volume data entry with minimal errors.
• Experience with Microsoft Dynamics (Great Plains) and basic MS Excel skills a plus.
• Good written and verbal communication skills, able to multi-task, meet deadlines, and work independently with exceptional attention to detail.

Sitting at the intersection of accounts receivable operations and internal client services, the Cash Application Specialist executes daily cash receipt application, direct debit processing, and bank account reconciliation while communicating payment issues and their credit impact to internal stakeholders in both English and German. Operating across billing, credit, and collection functions, this role elevates the accuracy of unapplied cash monitoring, prompt pay adjustments, and AR obligation offsets that support the organization's financial performance targets.

Performance Expectations

• Reconcile daily cash receipts posted to system-generated batch totals.
• Ensure timely and accurate application of customer payments and perform daily monitoring and research of unapplied cash.
• Identify and flag short pays and communicate payment issues and their impact on credit and collection decisions to internal stakeholders.
• Process direct debit payments and perform approved offsets of credits and cash to open AR obligations.
• Perform bank account reconciliation and process prompt pay and bad debt adjustments.
• Answer inquiries from internal clients via phone and email.

Required Qualifications

• University degree required.
• Good analytical skills, attention to detail, and problem-solving skills.
• Basic knowledge in accounting is an asset, good Excel knowledge is an asset.
• Excellent written and oral communication skills, comfortable working with targets.
• Good knowledge of English and German (minimum B2 level).

A key member of the revenue cycle team, the Cash Applications Specialist guides accurate posting of all incoming electronic and manual payments, denials, and offsets to patient accounts while managing refund data, adjusting claims, and reviewing payment remits to correct auto-posting errors across all payer types. Collaborating with collectors and billing staff, this role creates the ledger precision and denial code accuracy that sustains medical billing compliance and timely revenue recovery.

Scope of Work

• Post all incoming electronic and manual payments, denials, and offsets to patient accounts and forward underpayments to the Collector for review.
• Bill secondary claims and re-bill lost claims with substantiating documentation as necessary.
• Maintain refund data for reporting to management and identify payments for the Unapplied or Retraction Pending Account.
• Adjust claims based on projects assigned by management before end of month.
• Review payment remit to ensure accurate auto-posting and correct if necessary.
• Post denials to correct date of service using the appropriate denial code.
• Use RT queue to review and move payment corrections and perform other duties as assigned.

Experience & Qualifications

• Minimum 2–3 years of experience in medical cash posting or medical billing and collections.
• Electronic cash posting experience required.
• Understanding of HCFA-1500 claim forms and re-billing process.
• Experience working with all payer types including government and commercial insurance.
• Experience with Microsoft Office and Windows software navigation.
• Excellent communication, interpersonal, and organizational skills with strong attention to detail and ability to meet strict deadlines.

As the Cash Applications Specialist, this role executes daily lockbox posting, ACH payment processing, and payment adjustment reconciliation while maintaining strong interdepartmental relationships in a high-volume waste industry accounts receivable environment. The AR department relies on this work to resolve payment application discrepancies, manage mail sorting, and sustain the accuracy and timeliness that keep customer accounts current.

Role Responsibilities

• Post daily lockbox and exception lookups.
• Process ACH payments.
• Post payments and adjustments accurately to the appropriate accounts.
• Investigate and resolve payment application discrepancies.
• Maintain strong relations with other departments.
• Sort mail as needed and perform other duties as required or requested by management.

Qualifications & Experience

• 1+ years of administrative experience in a high-volume environment, prior waste industry and lockbox experience a plus.
• Intermediate proficiency with Microsoft Word, Excel, and Outlook.
• Strong attention to detail with a high level of accuracy.
• Effective time management, organizational skills, and ability to work efficiently and independently.
• Strong interpersonal and communication skills (written and verbal) with ability to communicate at all levels of the organization.
• Team player with positive attitude, initiative, strong work ethic, and ability to work well under pressure.

Cash Applications Specialist manages daily scanning and posting of third-party payor and patient payments to patient accounts, reconciles deposits, and generates cash reports across daily, weekly, and monthly cycles within a healthcare reimbursement environment. The work directly supports accurate EOB-based adjustment coding, unapplied cash resolution, and periodic financial review reporting that sustain revenue integrity and regulatory compliance.

Day-to-Day Responsibilities

• Scan daily deposits from third-party payors and patients and post payments to patient accounts per EOBs and remittance advices.
• Identify and flag accounts requiring additional follow-up with third-party payors or patients.
• Post credit and debit adjustments using appropriate codes and research unidentified cash receipts to resolve issues.
• Reconcile daily deposits to the posted batch and address discrepancies.
• Generate daily, weekly, and monthly cash reports and review for accuracy.
• Process refund requests, reconcile and manage the unapplied cash account, and prepare periodic financial review reports as required.

Requirements

• Minimum 2 years of experience in banking, finance, or reimbursement.
• Knowledge of medical and pharmacy insurance payments and EOBs/remits is helpful.
• Proficiency in Microsoft Office Suite.
• Must be extremely detail-oriented with strong communication, organizational, and administrative skills
• Must be a team player able to work with a diverse group with minimal supervision.

The Cash Applications Specialist crafts complete and timely general ledger records by posting daily ACH, lockbox, and transfer receipts, resolving unapplied cash and credits, and preparing daily, weekly, and monthly reporting for the accounting team. Reporting to the Accounting Manager and Senior Accountant, this role manages client reconciliations and supports historical cash receipt file maintenance that keeps financial records current, accurate, and audit-ready.

Key Responsibilities

• Post all daily cash receipts to the general ledger and project including ACH, lockbox deposits, and transfers.
• Research and resolve unapplied cash and credits to ensure accurate and timely cash application.
• Prepare and perform daily bank deposits as needed and maintain historical cash receipt files.
• Prepare daily, weekly, and monthly reporting.
• Assist Accounting Manager and Senior Accountant with client reconciliations and outstanding items.
• Perform additional related duties as assigned.

Qualifications & Experience

• Associate's degree in Accounting, Finance, or Business.
• 4–5 years of experience in heavy AR with emphasis on cash applications.
• Prior experience in cash application and/or bookkeeping.
• Detailed and strong organizational skills with ability to prioritize and meet deadlines.
• Ability to work in a high-volume, fast-paced environment.
• Effective verbal and written communication skills.