CARE COORDINATOR SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: August 6, 2024 - The Care Coordinator excels in multitasking with flexibility in task management, ensuring a professional, discreet approach to handling sensitive information. Strong clinical knowledge, coupled with supervisory skills, enhances both patient care and staff performance. Fluent in English and Spanish, adeptly managing stress and fostering an inclusive, respectful environment.

Essential Hard and Soft Skills for a Standout Care Coordinator Resume
  • Clinical Knowledge
  • Multilingual Proficiency
  • Medical Record Keeping
  • Data Analysis
  • Regulatory Compliance
  • Healthcare Management Software Proficiency
  • Patient Scheduling
  • Financial Management
  • Electronic Health Record Expertise
  • Case Management
  • Multitasking
  • Flexibility
  • Discretion
  • Diplomacy
  • Sensitivity
  • Supervisory Skills
  • Coaching
  • Assertiveness
  • Stress Management
  • Open-mindedness

Summary of Care Coordinator Knowledge and Qualifications on Resume

1. BS in Nursing with 2 Years of Experience

  • Ability to complete the Care Coordination Certification process by the State of Alaska to provide Medicaid Waiver care coordination.
  • Ability to pass a state and federal criminal background check.
  • Experience in care coordination (field environment).
  • Experience in clinical environment, preferably in field delivery.
  • Public sector experience, e.g. Commercial / Medicare / Medicaid 
  • Commitment & flexibility and be computer literate.
  • Must have experience in domiciliary care
  • Knowledge of CQC regulations
  • Excellent written communication skills as demonstrated by writing sample

2. BA in Social Work with 4 Years of Experience

  • Ability to communicate effectively with clients, families, caregivers, and administrative staff
  • Confirmed leadership and interpersonal skills as well as flexibility and while working within of a high standard of stress
  • You are passionate, ambitious, eager to improve and computer literate
  • Experience in working in Home Care or related services
  • Excellent verbal and written communication skills.
  • Highly structured approach with attention to detail, and proper documentation of all work.
  • Strong interpersonal, communication and critical thinking skills
  • Ability to work autonomously
  • Adaptability to handle changing priorities in a high volume, fast-paced work environment.
  • Excellent organisation skills.
  • Proficiency in Microsoft Office

3. BS in Public Health with 5 Years of Experience

  • Experience within healthcare industry
  • Exceptional business writing skills, including accurate spelling and grammar. 
  • Excellent verbal skills are essential as need to explain services with confidence, speak clearly, confidently, and have a friendly phone demeanor
  • Demonstrated attention to detail
  • Proficiency with technology, experience with google apps, apple products, and customer relationship management software
  • Ability to independently manage one’s own workload while maintaining quality targets and exceeding member expectations
  • Demonstrated ability to think critically and problem solve complex situations
  • Experience in healthcare or benefits/insurance organization
  • Must have NVQ Level 3 or working towards
  • A real passion for providing high quality Domiciliary care
  • NVQ/QCF Level 3 in Health & Social Care

4. BA in Psychology with 2 Years of Experience

  • Able to effectively organise own time to prioritise activities to the required standard. 
  • Ability to handle many different tasks at once and to be flexible in approach to the way the task is done 
  • A professional and customer focussed approach is needed including absolute discretion, diplomacy and sensitivity in handling confidential matters and information.
  • Strong clinical knowledge
  • Demonstrates respect and concern for the wellbeing of patients and employees.
  • Able to supervise staff and coach to improve functioning and overall agency services. 
  • Assertive, mature, approachable and open-minded. 
  • Must able to deal effectively with stress.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Must be fluent in both English and Spanish (Read, Write and Speak).
  • Good literacy and numeracy skills

5. BS in Healthcare Administration with 6 Years of Experience

  • CNA or HHA certification 
  • Experience in health care, preferably in-home health or similar operation. 
  • Basic to moderate computer skills. 
  • Have a personal accountability and communicates effectively. 
  • Exercises good health and personal hygiene practices. 
  • Demonstrates reliability and awareness of personal behavior and its impact on others. 
  • Dresses appropriately and maintains a professional appearance. 
  • Interpersonal Skills and Enjoys working with people. 
  • Ability to deals with conflicts in a professional manner. 
  • Demonstrates optimism, enthusiasm and willingness to work constructively with other agency team members
  • Flexibility to cover on-call to meet the needs of the business

6. BS in Nursing with 3 Years of Experience

  • Able to question broadly to understand individual and situational dynamics and to 'Read between the lines 
  • Naturally empathetic and caring but able to maintain professional focus and observe boundaries
  • Excellent general PC skills including the full Microsoft Package
  • Excellent organisational skills, particularly time management and prioritising
  • An eye for detail and an ability to maintain a high level of accuracy
  • Excellent interpersonal skills that enable the building of effective relationships across diverse groups, including negotiation and conflict resolution skills
  • Works Well under pressure and multi-tasks across functions and activities.
  • Have strong written communication skills
  • Motivated individual who is a self-starter
  • Has experience in assessments and care plans

7. BA in Social Work with 3 Years of Experience

  • Discharge planning experience 
  • BLS certification from the American Heart Association 
  • PEARS certification from the American Heart Association 
  • CCM certification from the Commission for Case Manager Certification 
  • ACM certification from the American Case Management Association 
  • CCCTM - Certified Care Coordination and Transition Management by the Medical-Surgical Nursing Certification Board 
  • Nursing experience in an acute care setting 
  • Experience in community health, complex pediatric patient care, home care, case management, managed care or utilization review 
  • Experience in health and/or social services 
  • Excellent oral and written communication skills 

8. BS in Public Health with 4 Years of Experience

  • Previous customer service experience, previous healthcare experience
  • Must have strong attention to details
  • Good communication skills both verbally and written
  • Highly organized and detail-oriented
  • Know how to multitask, and thrive in a fast-paced work environment
  • Proficient using a computer and have the ability to learn how to use new computer programs quickly
  • Must be able to work well independently and with a team. 
  • Excellent analytical skills and motivational interview skills 
  • Has experience in assessments and care plans
  • Knowledge of CQC regulations
Relevant Information
Care Associate Skills, Experience, and Job Requirements
Care Consultant Skills, Experience, and Job Requirements
Care Manager Skills, Experience, and Job Requirements
Care Navigator Skills, Experience, and Job Requirements