BUSINESS STRATEGY MANAGER JOB DESCRIPTION

Rapid platform growth and shifting partner economics in the technology sector have made strategic clarity an operational necessity, not a planning luxury. The Business Strategy Manager owns the analytical frameworks and cross-functional initiatives that translate market intelligence into executable priorities. This is a role defined by its proximity to senior decision-makers, converting data from merchant behavior, cloud supply chains, or partner incentive structures into recommendations that move at the pace of the business.

The mandate of the Business Strategy Manager is to identify growth opportunities and operational gaps across a technology business, converting quantitative analysis and stakeholder alignment into strategies that senior leadership can act on. Working across product, sales, marketing, and finance, the role carries end-to-end ownership of strategic initiatives from problem framing through implementation tracking.

Career Impact: Deep exposure to SaaS partner ecosystems, go-to-market strategy, and commercial due diligence builds the domain expertise that distinguishes senior strategists in the technology sector from generalist consultants.

Business Impact: The frameworks and recommendations this role produces directly shape how a technology company allocates growth investment, structures partner incentives, and responds to competitive shifts in its core market segments.

Growth Opportunity: Consistent delivery of high-visibility strategic initiatives creates a traceable path to Director of Strategy or VP-level business development roles within technology, where cross-functional scope and executive access compound quickly.

• Develop analytical frameworks to assess deal economics, partner incentive structures, and go-to-market scenarios for senior review.
• Conduct market sizing, competitor analysis, and trend research to surface growth opportunities aligned with organizational priorities.
• Own cross-functional strategic initiatives from scoping through implementation, coordinating with product, sales, finance, and marketing teams.
• Build and present business cases to executive leadership, translating complex findings into clear, actionable recommendations.
• Monitor merchant or customer data alongside industry benchmarks to identify operational weaknesses and prioritize corrective initiatives.
• Manage the quarterly and annual strategic planning cycle, including workstream coordination, KPI setting, and leadership reporting.
• Design and iterate business processes that improve decision-making speed across operations, sales, or partner management functions.
• Support go-to-market strategy development, including target segmentation, partnership recommendations, and product requirement alignment.

• Bachelor's degree in Business, Economics, Finance, Engineering, or a related field, or equivalent work experience.
• 4 or more years of experience in strategy, management consulting, or business development, with demonstrated delivery of cross-functional initiatives.
• Strong financial modeling and business case development skills, including scenario analysis and cost-benefit frameworks.
• Demonstrated ability to synthesize quantitative and qualitative data into executive-ready presentations and strategic recommendations.
• Proven stakeholder management skills, with experience aligning teams across product, finance, and commercial functions.
• Excellent written and verbal communication skills, with the ability to simplify complex issues for audiences at all seniority levels.
• Experience leading or contributing to strategic planning processes, including goal-setting, roadmap development, and performance tracking.
• Comfort operating in ambiguous, fast-moving environments with competing priorities and limited direct authority.

• MBA or equivalent graduate degree from an accredited institution, with a concentration in Strategy, Finance, or Operations.
• Prior experience in a SaaS, ecommerce, or cloud technology business with exposure to partner ecosystems or B2B commercial models.
• Proficiency in SQL or BI tooling for self-serve data analysis in support of strategy development.
• Experience with go-to-market strategy in an international or multi-market technology context.

• Strategic initiative on-time delivery rate, measured against agreed scoping and milestone plans.
• Business case adoption rate, reflecting the proportion of recommendations approved and resourced by senior leadership.
• Cross-functional alignment score (stakeholder survey), tracking how effectively this role enables joint decision-making across product, sales, and finance.
• Number of growth opportunities identified and advanced to execution stage per planning cycle.
• Strategic planning cycle completion rate, measuring on-time delivery of quarterly and annual planning outputs.
• Typical tools: Spreadsheet and modeling (commonly Excel or Google Sheets); presentation software (commonly PowerPoint or Google Slides); SQL query tools (commonly Mode or BigQuery)

• Base Salary Range: $115,000 to $155,000 annually, depending on experience and market
• Bonus: Annual performance bonus typically 10% to 20% of base salary
• Equity: RSUs or stock options common in technology companies, vesting over 4 years
• Health Benefits: Medical, dental, and vision coverage; employer covers the majority of premiums
• PTO: 15 to 20 days annually, plus public holidays; some companies offer unlimited PTO
• Common Perks: Remote or hybrid flexibility, learning and development stipend, home office allowance

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Background check completion is a condition of employment for this position, as is verified authorization to work in the United States without sponsorship. All candidates are evaluated without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, or local law. Individuals requiring a reasonable accommodation to participate in the application or interview process are encouraged to make that request in advance.

The Business Strategy Manager owns research into Business-to-Business and commercial customer needs across North America, covering auto-delivery robot operations, hub logistics, and new business model development in partnership with city councils and existing stakeholders. Reporting to senior leadership and collaborating with cross-functional team members, this role delivers actionable demand forecasts and profit structures that strengthen the organization's competitive position in the light-duty commercial vehicle market.

Key Responsibilities

• Research Business-to-Business and commercial customer needs across North America.
• Identify requirements for future products and solutions.
• Participate in auto-delivery robot business and hub operations.
• Discover collaborative elements between existing stakeholders.
• Create new idea-based partnerships.
• Collaborate on city council-sponsored projects.
• Develop new profit structures with new business models.
• Conduct business feasibility checks and implement new ideas.
• Analyze key player strategies and derive insights.
• Monitor key customer trends and forecast demand.

Required Qualifications

• Bachelor's degree or equivalent work experience required.
• 10+ years of overall industry experience, with start-up experience preferred.
• 3–5 years of project management or high-level management experience.
• 3–5 years of experience with light-duty commercial vehicles in consulting, strategy, or business development.
• Experience in business structuring for Business-to-Business or commercial markets.
• Experience in light-duty commercial vehicle research, planning, or business development.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Excellent written and verbal communication and interpersonal skills.
• Ability to maintain strict confidentiality on all matters.
• Ability to multi-task, prioritize competing demands, and collaborate with team members at all levels.

Embedded within the corporate strategy function, the Business Strategy Manager delivers analytics, insights, and category strategies that shape executive decision-making across supply chain and procurement. Working closely with top executives, senior leaders, and cross-functional project teams, this role advances organizational performance by optimizing supply chain footprint, logistics strategies, and inventory management across multiple countries.

Core Functions

• Collect, synthesize, and communicate analytics and insights to drive strategy and executive decision-making.
• Work with top executives and senior leaders across the organization to shape and drive strategic agendas.
• Benchmark industry practices, bring outside-in perspectives and market intelligence, and draw implications for supply chain strategy.
• Build category strategies and support project teams in business case development to ensure stakeholder alignment with financial goals.
• Optimize supply chain footprint and logistics strategies across different countries for cycle time and cost.
• Optimize supply chain processes, including forecasting and inventory management, to drive cycle time and cost improvements.
• Analyze key market trends and develop recommendations for executives.
• Program-manage key initiatives and drive results.

Qualifications & Experience

• Bachelor's degree in Business, Supply Chain, Operations Management, Industrial Engineering, or a related field.
• 3+ years of experience in consulting in Procurement, Supply Chain, Planning, Operations, or Logistics for the technology industry.
• 3+ years of experience leading strategy projects with cross-functional teams.
• 4+ years of experience at a management consulting, professional services, investment banking, or internal consulting team in a high-tech company context.
• Strong skills in financial business case analysis and cost modeling.
• Distinctive problem-solving, analytical thinking, and leadership capabilities.
• Strong influencing skills and ability to build lasting relationships across multiple organizational levels.
• Proficient in business tools, including Word, Excel modeling, and PowerPoint, with the ability to generate quality outputs.
• Strong leadership skills and an ownership mindset.
• Excellent written and verbal communication and synthesizing skills.

Reporting to partner incentive governance leadership, the Business Strategy Manager shapes deal assessment frameworks and guides requestors through custom partner incentive constructs, covering deal feasibility review, financial modeling of deal scenarios, and preparation of requestors for governance processes. Partnering with finance, operations, and senior leadership, this role delivers data-driven corrective recommendations that improve the performance and scalability of global partner incentive programs.

Primary Duties

• Create and evolve a custom deal assessment framework to guide requestors on deal patterns for custom partner incentives.
• Understand incentives and investment programs to guide requestors to standard constructs for deal economics.
• Review incoming custom deal requests and provide initial guidance on deal feasibility.
• Work closely with finance to model the economics of deal scenarios.
• Coach requestors in preparation for review by partner incentive governance and operations processes.
• Present custom deal performance to leadership and recommend corrective actions as necessary.
• Contribute to a diverse and inclusive team culture.
• Travel globally as required, approximately 15% of the time.

Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, Finance, or Engineering.
• 4+ years of experience in business consulting, sales, sales operations, IT, account management, business development, marketing, or a related field, or equivalent experience.
• Experience creating scalable frameworks for assessing deal economics, risk, and likelihood of execution.
• 3+ years of experience in near-term strategy, management consulting, or finance.
• Experience working with stakeholders in quota-carrying roles.
• Knowledge of commercial business models, licensing constructs, and channel models.
• Ability to work in a time-sensitive environment, balancing complexity while driving strategic outcomes.

Sitting at the intersection of corporate strategy and complex industrial markets, the Business Strategy Manager shapes and executes strategic initiatives that improve competitive position by supporting the strategic planning process, preparing ad hoc analyses for board and senior management, and assessing market trends and competitor activity. Operating across sales organizations, internal business units, and external partners, this role enables senior management to act on well-grounded findings, projections, and recommendations.

Duties

• Work closely with corporate strategy and other business units.
• Execute strategic initiatives to improve competitive position.
• Support the management of the strategic planning process, including workshop preparation and facilitation, workstream coordination, and challenging of results.
• Prepare ad hoc analyses for board and senior management requests.
• Present results and discuss findings with senior management.
• Interact continuously and communicate proactively with sales organizations, partners, and stakeholders.
• Collaborate and negotiate confidently with internal and external stakeholders and partners.

Requirements

• 2–3 years of work experience within a leading strategy consulting firm or in-house strategy department.
• Experience working within complex matrix organizations and engaging with a broad set of stakeholders.
• Knowledge of complex industrial markets.
• Knowledge of and interest in renewable energy a plus.
• Knowledge of additional foreign languages is an advantage.
• Track record of successfully executing strategic initiatives for top management.
• Ability to independently develop solutions and work on multiple high-profile projects simultaneously.
• Excellent written and spoken English.

A key member of the operations and strategy team, the Business Strategy Manager leads the implementation of business-critical processes tied to legal obligations and KPIs, covering reporting, opportunity identification, and decision-making frameworks across marketing, product, and operations functions. Collaborating across teams and reporting to management, this role guides direct reports and ensures data-driven insights inform the broader critical initiatives that drive organizational growth.

Functions

• Implement business-critical processes to meet legal obligations and KPIs, including reporting, process iteration, and opportunity identification.
• Own business and local market strategies, and monitor, correct, and carry out business processes.
• Identify priorities such as growth opportunities or operational weaknesses and help drive team strategy and improve or innovate processes.
• Develop frameworks to support business decision-making.
• Build, maintain, communicate, and present detailed reporting.
• Present models, findings, and insights to management to drive business decisions.
• Collaborate with Operations teams, marketing, product, and other functions to ensure insights inform broader critical initiatives.

Experience & Qualifications

• Bachelor's degree required.
• 4 years of experience in analytics, operations management, and process building and implementation.
• Experience in strategy, consulting, business intelligence, or a related field is a plus.
• Experience developing a team.
• High-growth operations, technology, or start-up experience is strongly preferred.
• Data-first problem-solving approach with excellent Excel, data management, and SQL skills.
• Outstanding communication and organizational skills.
• Self-motivated, with the ability to work independently and guide direct reports.
• People management experience.

Long-term merchant value and SME business growth depend on the Business Strategy Manager, who conducts in-depth analysis across merchant data, industry knowledge, and market research to propose strategic initiatives, identify expansion opportunities, and formulate go-to-market strategies in collaboration with the senior management team. Based within a cross-functional environment spanning product, marketing, and operations, this role shapes partnership recommendations, target segmentation, and key product requirements that drive merchant stickiness and global expansion.

Accountabilities

• Develop strategies to address SME business pain points and increase merchant stickiness for greater lifetime value.
• Conduct in-depth analysis across merchant data insights, industry knowledge, and market research to propose strategic initiatives and set priorities.
• Identify growth opportunities and work cross-functionally to execute prioritized initiatives aligned with long-term organizational goals.
• Collaborate directly with the senior management team to execute global expansion and formulate go-to-market strategies, including partnership recommendations, target segmentation, and key product requirements.
• Formulate and implement research activities to discover merchant needs and identify solutions that contribute to merchant growth.

Technical Qualifications

• Bachelor's degree or equivalent.
• 5+ years of experience in business strategy, management consulting, or product development.
• Experience in e-commerce, technology, or start-ups a plus.
• Exceptional analytical and problem-solving skills.
• Excellent communication skills with the ability to articulate complex concepts.
• Strong stakeholder management skills to influence positive changes.
• Strategic thinking, entrepreneurial spirit, results orientation, and self-starter attitude.

As the Business Strategy Manager, this role shapes corporate strategic initiatives by conducting research and analyses of operational effectiveness, assessing market trends and competitors, and aligning departmental goals and resource allocation with organizational strategy under the direction of the President. The life sciences strategy team relies on this work to support and guide senior executive decision-making, present findings and projections, and plan and manage recommended projects from inception through ongoing monitoring.

Activities

• Report to the President and work closely with operating units and functional leaders to shape corporate business strategic initiatives.
• Conduct research and analyses of operational effectiveness, processes, and stakeholders.
• Align departmental goals, processes, and resource allocation with organizational strategy.
• Assess market trends and competitors.
• Identify threats and opportunities.
• Present findings, projections, and recommended actions.
• Plan, implement, and manage proposed recommendations and projects.
• Monitor and report on projects.
• Support and guide senior executive decision-making processes.

Position Requirements

• Degree in business or a related field; MBA preferred.
• 5–8 years of experience in management consulting, strategic planning, or marketing.
• Background in the life science industry required.
• Excellent understanding of business operations and procedures.
• Project management skills.
• Strong leadership, organizational, and planning skills.
• Outstanding research and analytical abilities.
• Excellent communication and interpersonal skills.

Business Strategy Manager shapes the strategic agenda across a broad range of business functions by developing comprehensive business cases, leading market sizing and data science efforts, and translating operating strategy into clear, achievable plans in support of the GST leadership team and The Friedkin Group. Success in the position means serving as a visible point of contact between senior leadership and key strategic partners, reviewing financial and operational performance reports, and handling consumer data in accordance with applicable privacy policies.

Operational Focus

• Develop comprehensive business cases to address opportunities and challenges, and collaborate with and influence senior leaders and key stakeholders.
• Lead research, market sizing, analytics, and data science efforts in support of business cases.
• Analyze problems and identify opportunities for creative solutions and strategic initiative investigation.
• Support the strategic planning process and measurement of strategic initiatives, and translate operating strategy into clear, achievable plans.
• Assist in planning and preparing content for strategic planning, strategy councils, and other business reviews.
• Review financial, operational, and sales performance reports, industry data, and research periodically, and prepare reports, trend analyses, and executive summaries.
• Act as a point of contact between senior leadership, associates, and key strategic partners.
• Handle consumer and customer data in accordance with applicable policies and procedures.
• Review and follow data privacy practices, policies, and guidelines.

Knowledge Skills & Abilities

• Bachelor's degree in business, economics, engineering, mathematics, statistics, or a related field required.
• 4–8 years of total work experience.
• At least 2 years in corporate strategy, strategic planning, management consulting, venture capital, private equity, or an equivalent combination of education and experience.
• Automotive industry or retail and consumer experience is advantageous.
• Previous experience building financial models and strong financial acumen.
• Proven experience collaborating and influencing across organizations to drive growth and scale processes.
• Experience delivering and executing in complex and changing business landscapes.
• Expertise with Microsoft Office, especially PowerPoint and Excel.
• Detail-oriented, with the ability to see the big picture and create compelling narratives.
• Ability to facilitate meetings, manage ambiguity, and drive accountability.
• Self-starter and problem-solver with a bias toward action.

The Business Strategy Manager produces strategic frameworks, roadmaps, and change management plans that enable short- and long-term business goals for the Company Credit Card portfolio in San Antonio, TX. Reporting to executive management and guiding less experienced team members, this role supports the annual strategic and operational planning processes by maintaining business-unit-specific roadmaps, performing primary and secondary research, and facilitating cross-functional teams in strategy development and implementation.

Key Deliverables

• Work with executive management to establish a strategic framework enabling short- and long-term business goals and objectives.
• Identify and implement specific processes to manage the business strategic planning process.
• Maintain and align business processes and frameworks with enterprise strategy processes and frameworks.
• Build and maintain business-unit-specific strategic roadmaps to ensure deliverables are met.
• Maintain responsibility for change management plans and strategies for large, complex business-specific initiatives that impact the organization or enterprise.
• Perform primary and secondary research and analysis, and synthesize findings on market, industry, consumer, and competitor trends.
• Guide less experienced team members as they perform research and analysis.
• Support executive leadership with the design and coordination of the annual strategic planning and operational planning processes.
• Assemble key participants and facilitate cross-functional teams in strategy development and the implementation of business solutions.

Professional Experience

• Bachelor's degree, or 4 additional years of related experience in place of a degree.
• Master of Business Administration preferred.
• 6+ years of professional work experience.
• 2+ years of planning and execution experience.
• 2+ years of experience in a role that directly contributed to short-term or long-term business goals.
• Financial services consulting experience preferred.
• Demonstrated business acumen in financial services.
• Ability to balance strategic thinking with practical implementation.
• Advanced executive-level communication and facilitation skills.

Embedded within the Business Development and Strategy organization, the Business Strategy Manager develops and executes high-value partner and strategy roadmaps in direct collaboration with Directors of Business Development, Strategy, and senior executives at Lucidchart. Working closely with product, engineering, marketing, and sales teams, this role advances the visual platform and data integration strategy by exploring go-to-market opportunities with strategic software vendors, system integrators, and app developers, and by building end-to-end business cases for new potential opportunities.

Areas of Ownership

• Work directly with Directors of Business Development and Strategy and senior executives to develop and execute high-value partner and strategy roadmaps.
• Build business cases and presentations for new potential opportunities end-to-end, leading analysis of strategic choices, threats, and opportunities, and working closely with cross-functional stakeholders.
• Explore business development and go-to-market opportunities with a wide range of partners, including strategic software vendors, system integrators, and app developers.
• Help define the visual platform and data integration strategy, working with product, engineering, marketing, and sales.
• Handle a high volume of engagements at a fast pace.
• Monitor and analyze industry trends, and identify and evaluate opportunities for alignment with company and product objectives.

Education & Experience

• Bachelor's degree required.
• 4+ years of combined experience in business development, partnerships, and strategy.
• Background in consulting, strategy, or partnerships at a product-focused technology company preferred.
• Experience building Excel models that support data-driven decisions.
• Exceptional problem-solving, analytical, and research skills.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Demonstrated ability to build relationships and social ease.
• Willingness to travel and participate in after-hours meetings as required.

Reporting to senior partners, the Business Strategy Manager refines and delivers growth strategy engagements for Technology, Media, and Telecom clients, covering commercial due diligence, market sizing, profitability assessment, and go-to-market strategy within an internationally established strategy consulting firm. Partnering with client-facing teams and contributing to the development of the strategy practice through market expansion and staff development, this role enables the firm's continued rapid expansion in its New York TMT practice.

Role Responsibilities

• Serve as a key advisor to the financial services client base, focusing on the delivery of commercial.
• Strategic due diligence and growth strategy engagements.
• Perform a variety of growth strategy services, including profitability assessment, market sizing, commercial due diligence, and go-to-market strategy.
• Work closely with partners to build relationships.
• Develop business with Technology, Media, and Telecom clients.
• Participate in the development of the strategy practice, including market expansion, recruitment, and internal development of staff and organizational structure.

Background & Experience

• MBA from a top-tier institution required.
• 5–8 years of consulting or client-facing advisory experience at a major strategy consulting firm, boutique strategy firm, Big 4 consulting firm, or private equity fund, with a specialization in growth strategy.
• Significant experience helping corporations or private equity firms conduct thorough analysis of potential acquisition targets, including assessing market landscape, competitive position, and the viability of revenue and profit forecasts.
• Proven growth strategy consulting experience, ideally leading teams and engagements within financial services.
• Strong business acumen, with analytical and problem-solving skills.
• Ability to understand how business model decisions impact performance.

Sitting at the intersection of internal strategy consulting and cross-functional project management, the Business Strategy Manager advances business objectives by submitting hypotheses grounded in quantitative and qualitative analysis, supporting the General Manager with quarterly and annual forecasting, and producing analytical reports for management review. Operating across departments and geographies, this role enables heads of departments and individual teams to achieve KPI targets and business expectations within a high-growth company environment.

Job Functions

• Plan different elements of business strategy and act as an internal strategy consultant.
• Participate in the continuous optimization of business activity by submitting hypotheses based on quantitative and qualitative analysis.
• Manage cross-department projects, working within and across departments and geographies to bring new strategies to life.
• Support the General Manager with quarterly and annual forecasting and budgeting processes.
• Collaborate with heads of departments on quarterly KPI setting.
• Motivate teams and individual employees to achieve business objectives.
• Produce analytical reports for management review.

Minimum Qualifications

• 4–6 years of professional experience in a strategy consulting role.
• Experience in managing complex projects.
• P&L and relationship management experience.
• Experience working in a dynamic, high-growth company.
• Demonstrated track record of strong analytical achievements.
• Strong analytical capabilities and confidence with numbers.
• Strong track record of meeting and exceeding business expectations.
• Ability to work quickly to tight deadlines.
• Excellent interpersonal, communication, and presentation skills.
• Fluent in English and Arabic, written and spoken.