BUSINESS OFFICE MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Oct 03, 2024 - The Business Office Manager oversees and evaluates direct reports, ensuring high productivity and motivation. This role requires the ability to work independently and make crucial decisions, supported by an intermediate to advanced understanding of computer systems. With strong time management and communication skills, the Business Office Manager must maintain organization and attention to detail in a fast-paced setting, and have a working knowledge of accounting principles, including Medicare and New Hampshire Medicaid reimbursement systems.

Essential Hard and Soft Skills for a Standout Business Office Manager Resume
  • Financial Management
  • Data Analysis
  • Accounting Skills
  • Project Management
  • Human Resources Management
  • Technical Proficiency
  • Regulatory Compliance
  • Procurement Skills
  • Scheduling
  • Record Keeping
  • Leadership
  • Communication
  • Problem-Solving
  • Adaptability
  • Interpersonal Skills
  • Organizational Skills
  • Decision-Making
  • Conflict Resolution
  • Time Management
  • Empathy

Summary of Business Office Manager Knowledge and Qualifications on Resume

1. BA in Business Administration with 5 years of Experience

  • Must demonstrate empathy and compassion to connect with customers.
  • Must be inspired to serve the needs of customers.
  • Must use imagination and creativity to motivate self and others.
  • Experience working in an office environment, with some bookkeeping knowledge 
  • Experience in payroll or human resources preferred.
  • Proficient computer skills and knowledge of various computer software programs.
  • Excellent interpersonal, organizational and communication skills.
  • Good accounting and analytical skills and strong attention to detail
  • Consistent delivery of results to the satisfaction of internal and external customers
  • Ability to multi-task, follow through and meet deadlines

2. BA in Management with 3 years of Experience

  • Proven ability to motivate and lead teams to achieve demonstrable outcomes.
  • Practical experience in managing diverse stakeholders 
  • Ability to proactively identify, analyze and solve problems effectively.
  • Strong, ethical leader who acts with integrity and in the best interests of the business.
  • Excellent presentation and communication skills, written, verbal and listening.
  • Customer focussed, with a passion for providing outstanding service.
  • Experience working in the international education sector.
  • Experience in working with CRM systems and strong interpersonal skills.
  • Demonstrated skill in managing business activities in a customer-facing multinational company.
  • Experience in developing business plans, budgets and skills to monitor, review and report on progress.

3. BS in Accounting with 6 years of Experience

  • Fluency in the written and spoken English language.
  • Experience in working in cloud-based systems.
  • Flexible attitude to undertake a wide range of tasks within the office.
  • Ability to maintain confidentiality, impartiality and discretion.
  • Proficient in Microsoft Word and Excel, PowerPoint and other MS software and packages. 
  • Well organized and efficient with excellent coordination and planning skills and attention to detail.
  • A professional and courteous manner, to colleagues and clients, in person and all communications.
  • Proven experience in a relevant similar role (office manager, PA) gained in a multicultural environment.
  • Excellent communication and interpersonal skills
  • Able to work well with staff at all levels towards a common goal.

4. BS in Finance with 2 years of Experience

  • Supervise, motivate and evaluate direct reports
  • Must be able to work with minimum of supervision
  • Able to make independent decisions when circumstances warrant
  • Intermediate to advanced knowledge of computer systems 
  • Possess excellent time management and verbal/written communication skills
  • Must be punctual, dependable, and demonstrate compassion and patience
  • Must be able to read, write and speak English and follow oral and written instructions
  • Interact professionally with residents, family members, visitors, staff and governmental agencies
  • Must be organized, detail-oriented and have the ability to function well in a fast-paced environment
  • Working knowledge of accounting principles, Medicare and New Hampshire Medicaid reimbursement systems

5. BS in Healthcare Administration with 4 years of Experience

  • Experience great Plains accounting software and in processing payroll
  • Ability to operate in a collaborative environment
  • Ability to foster a team environment, engage and support staff
  • Excellent problem-solving skills and customer service oriented
  • Excellent communication and interpersonal skills
  • Experience in accounting, bookkeeping and or related position in the CCRC industry
  • Strong business acumen and financial skills, understand project budgeting, analysis, and evaluation
  • Ability to develop constructive working relationships and partnerships with senior leadership and Boards
  • Ability to resonate with a mission-driven non-profit organization and thrive working in that type of environment.
  • Decisive, action-orientation, displaying personal integrity and ability to persevere in difficult situations.
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