Job Summary:

• Uphold and follow all internal processes, procedures, and regulations
• Full understanding of all bank policies and procedures relative to position.
• Provide customer services such as cashing checks, receiving deposits, making withdrawals, 
• Receiving loan payments, making credit card advances, preparing change orders for commercial customers, wires, ordering checks, debit cards, etc.
• Balance cash drawer and branch vault daily.
• Processing of mobile and merchant electronic deposits daily.
• Process various Night-Drop and Mail transactions.
• Assisting with assigned Payments & Operations Specialists tasks.
• Responsible for responding to client emails, phones, and chats in a designated time frame.
• Auditing branch operations, truck inspections, and compiling various reports related to branch operations

Skills on Resume: 

• Regulatory Compliance (Hard Skills)
• Customer Service (Soft Skills)
• Cash Handling and Balancing (Hard Skills)
• Technical Proficiency (Hard Skills)
• Transaction Processing (Hard Skills)
• Teamwork and Collaboration (Soft Skills)
• Communication (Soft Skills)
• Auditing and Reporting (Hard Skills)

Job Summary:

• Responsible for the purchase of necessary supplies for operation and office
• KPI assessment for warehouse employees
• Report problems regularly and optimize the operation process
• Monitor and supervise the implementation of operational targets
• Evaluate the productivity of each department and branch
• Responsible for the implementation of company policies, rules and regulations
• Supervise the daily operation of each department and branch to ensure work compliance
• Supervise the implementation of the company budget
• Supervise the operation of the warehouse
• Coordinate the daily management of each department and branches
• Diagnosing problems and troubleshooting during Branch Audits and daily communications with Branch Operations Managers

Skills on Resume: 

• Supply Chain Management (Hard Skills)
• Performance Management (Hard Skills)
• Process Optimization (Hard Skills)
• Target Monitoring (Soft Skills)
• Productivity Evaluation (Hard Skills)
• Regulatory Compliance (Hard Skills)
• Fiscal Oversight (Hard Skills)
• Communication and Coordination (Soft Skills)

Job Summary:

• Securities and Cash transactions booking (transfers, cheques processing, transaction filtering, follow-up with HKICL, swift generation, reconciliation) for operational activities performed by the bank.
• Fulfill administrative tasks related to the custodian activities in both securities and cash areas.
• Provide general "troubleshooting" and operational incidents management. 
• Follow up with group specialists or third parties and inform internal clients of the resolution of problems. 
• Provide thorough documentation of incidents in the relevant tools/system.
• Coordination and support to the Front line of any operational and administrative issues.
• Document process and procedure / IT/training material and action plan to avoid recurrence of an issue or problem.
• Assist the operations team in the regular tools and preparation of KPIs
• Perform daily/weekly/monthly/quarterly controls based on the transactions controls list
• Data mining upon request from other departments
• Participate/Perform UAT testing
• Performing invoicing, billing, and other Branch Operations processes

Skills on Resume: 

• Financial Operations Knowledge (Hard Skills)
• Administrative Competence (Soft Skills)
• Problem-Solving Skills (Soft Skills)
• Documentation Proficiency (Hard Skills)
• Coordination and Support (Soft Skills)
• Process Improvement (Soft Skills)
• Data Analysis (Hard Skills)
• Quality Control and Testing (Hard Skills)