Job Summary:

• Implement the Branch Director’s directives and ensure the branch is efficiently and effectively managed
• Work in a team environment to manage the daily operations of the branch
• Work closely with teams to support, coach and mentor talent for growing advisor teams.
• Coordinate and co-host monthly sales support meetings, assist in planning branch meetings, events and team-building activities
• Hiring new employees, onboarding, employee recognition, performance management and reviews.
• Oversee and assist with training branch support staff and coordinate ongoing training initiatives for existing branch staff
• Support Management team to manage all branch expenses
• Ensure compliance and internal control requirements
• Analyze, interpret and verify information in the system, including refill ratio, time to fill, and provide recommendations to clients. 
• Maintain in constant communication with clients through quality checks, meetings and quality surveys.

Skills on Resume: 

Leadership and Direction Execution (Soft Skills)

Team Management (Soft Skills)

Talent Development (Soft Skills)

Event Coordination and Facilitation (Soft Skills)

Human Resources Management (Hard Skills)

Training and Development Oversight (Soft Skills)

Financial and Resource Management (Hard Skills)

Regulatory Compliance (Hard Skills)

Job Summary:

• Hire, train, and manage operations staff and monitor A/R Aging. 
• Establish weekly standards for branches and ensure corporate standards are met. 
• Define and quantify the sales efforts required by inside staff to meet the goals of the office. 
• Define and communicate acceptable standards to be used in educating clients. 
• Ensure all proper paperwork is completed and in the system for a new client and new employee onboarding. 
• Minimize risk of WC injuries and losses and Unemployment. 
• Support recruiting efforts in order to meet client demands. 
• Conduct daily huddles and weekly staff meetings. 
• Meet with new accounts along with Business Development Manager to conduct safety tours and service evaluations. 
• Market top candidates for placement with existing and prospective accounts. 
• Address complaints and problems from clients to ensure all parties are satisfied with the results. 

Skills on Resume:

•  Leadership and Management Skills (Soft Skills)
• Strategic Planning (Hard Skills)
• Sales and Marketing Acumen (Hard Skills)
• Communication Skills (Soft Skills)
• Administrative Competence (Hard Skills)
• Risk Management (Hard Skills)
• Recruitment and Staffing (Hard Skills)
• Client Relationship Management (Soft Skills)

Job Summary:

• Analyze effectiveness and efficiency of branch operations
• Ensure customer satisfaction with bank products and services
• Observe and assist all branch employees with daily activities to ensure compliance with Federal and Bank regulations, policies and procedures
• Call on potential customers and introduce the Bank's products and services
• Visit with existing customers to obtain potential business referrals
• Work with customers to determine mutually acceptable and beneficial lending arrangements
• Work with customers regarding resolutions of complaints and/or problems
• Develop new product recommendations to generate additional business
• Develop and maintain business relationships with customers
• Communicate with existing customers regarding deposits to determine
• Work with customers to determine mutually acceptable and beneficial lending arrangements

Skills on Resume: 

• Analytical Skills (Hard Skills)
• Customer Service Skills (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Sales and Marketing (Hard Skills)
• Relationship Management (Soft Skills)
• Conflict Resolution (Soft Skills)
• Lending Expertise (Hard Skills)
• Product Development (Hard Skills)

Job Summary:

• Oversee all aspects of Branch operations. 
• Manage Branch Administration to insure Branches are adequately trained on operational controls, and knowledgeable to safely and accurately service customers.
• Responsible for Branch Banking Operations. 
• Ensure the delivery of branch operations compliance
• Training and implementation, correction, dissemination of information, forms and documents, computer systems, monitoring for compliance, etc.
• Manage and monitor overdrafts, over/short and other performance requirements of branches. 
• Work with direct reports to monitor and train where needed.
• Works closely with compliance and security personnel to insure branch compliance to government regulations and bank policies. 
• Ensure policy and procedures are up to date. 
• Work with direct reports to ensure visits and controls are in place in the branches Conduct loss prevention and red flags training with the branches.
• Coordinate with Retail Banking Manager. 
• Coordinate branch needs with Retail Banking Manager to keep operational integrity high while meeting branch sales objectives.
• Participate in or manage projects impacting branch banking and bank operations

Skills on Resume: 

• Leadership (Soft Skills)
• Training and Development (Hard Skills)
• Compliance Management (Hard Skills)
• Risk Management (Hard Skills)
• Communication (Soft Skills)
• Project Management (Hard Skills)
• Problem-solving (Soft Skills)
• Collaboration (Soft Skills)

Job Summary:

• Ensures branch compliance with identified Best Practices involving key functions such as receiving, order handling, dispatch, and inventory control and works with them on continuous improvement.
• Prepares reports and audits to improve Operations Effectiveness.
• Assists branch managers with inventory adjustments, QOH issues, understanding system use, gathering information/reports, development of staff, and special projects.
• Collaborates with the Operations Management Team to develop, implement, and maintain, processes, procedures, and programs that will improve the productivity, safety, and profitability of the operation.
• Coordinates communication between different functions
• Resolve complaints and/or problems and originate consumer loans
• Originate and manage consumer and light commercial portfolios
• Work with the Regional Team in resolving personnel issues such as interviewing, assisting with hiring branch staff and helping to determine staffing needs
• Ensures compliance with all Keller and OSHA safety requirements.
• Ensures that work is performed per the contract quality requirements.
• Understands and complies with Keller risk management policies and procedures.
• Recognizes major risks and takes appropriate measures to reduce risks to the company.

Skills on Resume: 

• Compliance Management (Hard Skills)
• Report Preparation and Analysis (Hard Skills)
• Inventory Management (Hard Skills)
• Process Improvement (Hard Skills)
• Interdepartmental Communication (Soft Skills)
• Conflict Resolution (Soft Skills)
• Portfolio Management (Hard Skills)
• Human Resource Management (Soft Skills)

Job Summary:

• Develops long term plans to grow the operations of the branch.
• Identifies improvement initiatives to successfully implement Keller and branch strategies.
• Manages and over sees Branch Shop Managers to ensure proper equipment and people are available within the branch to support operational and project demands.
• Reviews and determines project schedules, equipment and field crew requirements throughout the branch.
• Partners with Business Unit Operations Manager to ensure branch business plan revenue and profitability goals are defined and achieved.
• Contributes to organizational effectiveness, establishes and oversees branch improvement projects
• Collaborates with branch leadership to achieve financial and operational goals.
• Assists with General Superintendents, Superintendents and Project Managers with project issues and/or challenges
• Remains current on the status of branch projects through regular communication with project teams, and manages escalated issues
• Reviews and manages shop costs in coordination with the Shop Manager.
• Manages equipment efficiency throughout the branch.
• Builds annual Capital Expenditure list for the branch.

Skills on Resume: 

• Strategic Planning (Hard Skills)
• Analytical Thinking (Hard Skills)
• Leadership (Soft Skills)
• Project Management (Hard Skills)
• Financial Acumen (Hard Skills)
• Process Improvement (Hard Skills)
• Collaboration (Soft Skills)
• Problem Solving (Hard Skills)

Job Summary:

• Provide daily management and technical supervision of product coordinators, 
• Service coordinators, service technicians, measure technicians and warehouse technicians within the local market level.
• Manage the execution of all measures, installs, SFIs and services for Installed Services within a specified market under the supervision of the IM and RDIS.
• Assist with the resolution of escalated service customer concerns
• Manage the stockage of service parts in all branches and place applicable orders to keep stock readily available
• Work with Service & Warranty and manufacturers to ensure timely ordering and delivery of service parts and products for services and installs
• Process 1099 payroll weekly for market techs under the supervision of the Install Manager
• Ensure projects for installs, services and SFIs are completed within established benchmarks
• Audit service and install quality standards as related to applicable coordinators.
• Ensures support of managers within area of responsibility also provides guidance, direction, etc. to their direct reports.
• Ensures timely compensation reviews, progress meetings and development conversations are conducted throughout area of responsibility.
• Collaborates with HR to ensure compliance with employment laws, labor laws, and related Company policies
• Conducting training or coordinating workshops related to such compliance.

Skills on Resume: 

• Team Management (Soft Skills)
• Project Management (Hard Skills)
• Customer Service (Soft Skills)
• Inventory Management (Hard Skills)
• Supplier and Vendor Management (Hard Skills)
• Payroll Processing (Hard Skills)
• Quality Assurance (Hard Skills)
• Leadership and Development (Soft Skills)

Job Summary:

• Assure the safety and well-being of all Team Members.
• Assure consistent and sustained growth and profitability of the Branch.
• Identify, evaluate and manage strategic risks and opportunities.
• Ensure compliance with company and industry policies and procedures.
• Increase the overall productivity of the Branch by implementing relevant employee training, planning effectively, eliminating inefficiencies and capturing growth opportunities.
• Maintain fruitful relationships with current customers and establish good relationships with new ones.
• Develop and oversee sales and marketing strategies in conjunction with District and Regional Management Teams.
• Manage daily operations, especially customer service and finance activities, and make improvements
• Coordinate the activity of all business functions operating in the territory.
• Manages and minimizes overhead costs where appropriate.
• Provides guidance, direction, coaching, and support to direct reports to maximize individual and overall department performance. 

Skills on Resume: 

• Leadership (Soft Skills)
• Risk Management (Hard Skills)
• Compliance Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Financial Management (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Operational Excellence (Hard Skills)
• Team Development (Soft Skills)