Job Summary:

• Ensure compliance with applicable government regulations
• May participate in benefit surveys and Census reports.
• Maintain confidentiality and adhere to the highest degree of professional standards
• Communicate verbally and in writing in a clear and straightforward manner
• Attendance at Trustee meetings with active participation and contribution when possible
• Support client team to manage workflow and maintain action logs
• Liaising with other departments and advisers to deliver high quality service to clients
• Look to build client relationships and become the “go to” person within the client team
• Support the client team in the preparation of Trustee Report and Accounts
• Survey market data in order to determine companys competitive position in employee benefits

Skills on Resume:

• Compliance Management (Hard Skills)
• Benefit Survey Participation (Hard Skills)
• Confidentiality Standards (Hard Skills)
• Effective Communication (Soft Skills)
• Trustee Meeting Engagement (Soft Skills)
• Workflow Support (Hard Skills)
• Interdepartmental Collaboration (Soft Skills)
• Client Relationship Building (Soft Skills)

Job Summary:

• Maintaining a block of business and assistance with new prospects
• Assist with the implementation of new clients
• Ensure clients are in compliance with government regulations
• Provide recommendations on group insurance issues and plan designs
• Helping customers by providing product and service information
• Answer customer questions regarding their coverage
• Develop and maintain a knowledge base of the evolving products and services
• Regularly review these agreements in an effort to develop a more cost-effective plan
• Analyze and prepare renewal reports, experience reports, marketings and address administrative issues
• Provide support to trustee secretary including drafting meeting minutes and action points lists, and producing meeting packs

Skills on Resume:

• Business Management (Hard Skills)
• Client Support (Hard Skills)
• Compliance Assurance (Hard Skills)
• Insurance Advisory (Hard Skills)
• Customer Assistance (Soft Skills)
• Inquiry Handling (Soft Skills)
• Knowledge Management (Hard Skills)
• Agreement Analysis (Hard Skills)

Job Summary:

• Develop a broad understanding of Zhoosh services and be IT literate.
• Preparing and submitting formal proposals.
• Ability to articulate in meetings, in written communications and in formal presentations
• Achieve to manage targets in account development and retention revenue.
• Ensure that client/prospect relationships are secure and financially sound
• Manage a small team and effectively motivate and manage them
• Understand and stay current on prospects’ business situation, strategy and HR, Risk, and Finance needs.
• Broad understanding of the Healthcare and Risk Benefits Consulting space and the Insurers key differentiators.
• Ensure all parties have a clear understanding of Company financial arrangements, policies and procedures.

Skills on Resume:

• IT Proficiency (Hard Skills)
• Proposal Development (Hard Skills)
• Effective Communication (Soft Skills)
• Account Management (Hard Skills)
• Team Leadership (Soft Skills)
• Business Insight (Hard Skills)
• Healthcare Expertise (Hard Skills)
• Financial Acumen (Hard Skills)

Job Summary:

• Oversee time and attendance processing and interface with various payroll systems
• Prepare and deliver promotion, retirement and termination packages
• Investigate and resolve payroll issues with Management for various businesses
• Support the administration and coordination of Group Benefit plans
• Manage relationships with clients to ensure high level of customer service and satisfaction
• Provide exceptional customer service to stakeholders via email or phone
• Establish and administer outsourced payroll support for clients in accordance with existing policies, procedures, regulations and legislation
• Provide recommendations and implementation support to clients for industry best practice and efficiencies in payroll policies, systems and procedures
• Develop and update payroll related documentation while resolving any related discrepancies including HRIS system updates and audit preparation
• Provide expert advice on preparing, analyzing and supporting monthly, quarterly and fiscal year-end analysis, reconciliations and reporting

Skills on Resume:

• Attendance Management (Hard Skills)
• Package Preparation (Hard Skills)
• Issue Resolution (Hard Skills)
• Benefit Administration (Hard Skills)
• Client Management (Soft Skills)
• Customer Service (Soft Skills)
• Payroll Administration (Hard Skills)
• Policy Development (Hard Skills)

Job Summary:

• Interpret and administer welfare, retirement and non-qualified benefit plans and policies
• Ensure adherence to federal and state laws as well as internal guidelines.
• Accountable for an increased amount of process responsibility. 
• Approve or deny general benefit requests or changes and enforce qualified medical child support orders. 
• Perform an analysis of benefits in place in the event of death in order to create and assemble bereavement packets for beneficiaries. 
• Prepare personalized retirement benefit packets for voluntary and involuntary terminations. 
• Calculate and project retirement earnings in order to request pension calculations and estimates.
• Provide support to team members and serves as a mentor for internal training.
• Ability to counsel newly acquired teammates on the transition of their former welfare and retirement plans to the new benefit programs available with Trust. 
• Comprehending and interpreting the acquisitions former welfare and retirement plans in order to effectively communicate these transitions to teammates and retirees.

Skills on Resume:

• Plan Administration (Hard Skills)
• Legal Compliance (Hard Skills)
• Process Management (Hard Skills)
• Request Approval (Hard Skills)
• Bereavement Support (Hard Skills)
• Packet Preparation (Hard Skills)
• Retirement Projection (Hard Skills)
• Team Support (Soft Skills)

Job Summary:

• Develop a global, programmatic approach to Oil Search’s mobility and benefits policy needs
• Track and evaluate external sources of mobility and benefits market information
• Ensure that policies are costed and competitively positioned
• Consultant to P&C Business Partners to facilitate discussions to help them understand the implications of sponsoring a visa or establishing an expatriate assignment.
• Manage providers and provision of expatriate services to agreed standards
• Lead discussions regarding cost, compliance, and business impact/expectation before decisions are made
• Deliver a positive experience to expatriates through reviewing and reviving related processes are faultless, streamlined and delivered efficiently
• Oversee global immigration needs, as well as mobility and relocation for employees, ex-pats and new hires

Skills on Resume:

• Policy Development (Hard Skills)
• Market Analysis (Hard Skills)
• Cost Management (Hard Skills)
• Consultant Support (Soft Skills)
• Provider Oversight (Hard Skills)
• Decision Leadership (Soft Skills)
• Process Optimization (Hard Skills)
• Immigration Management (Hard Skills)

Job Summary:

• Supporting pitches and client pre-sales meetings
• Producing sales proposals and service schedules
• Project kick-off workshops and project planning
• Helping clients define project scope, challenges and objectives
• Collate and conduct research via methods as stakeholder interviews, surveys and focus groups
• Undertake workforce profiling, benchmarking and trend analysis
• Undertake financial modelling and impact analysis on various potential design options
• Compile, analyse and synthesise findings to make formal recommendation to clients
• Deliver presentations to clients and their stakeholder groups for buy-in and decision-making
• Aid and document client decisions, handover to project teams and successfully close projects

Skills on Resume:

• Sales Support (Hard Skills)
• Proposal Creation (Hard Skills)
• Project Planning (Hard Skills)
• Client Needs Assessment (Hard Skills)
• Analysis (Hard Skills)
• Workforce Profiling (Hard Skills)
• Financial Modeling (Hard Skills)
• Presentation Skills (Soft Skills)

Job Summary:

• Handle qualified medical support orders.
• Support the Benefits and Retirement team and their miscellaneous projects.
• Offer resolution to high-level benefits related issues 
• Maintaining confidentiality and providing excellent customer service.
• Interact and communicate regularly with vendors.
• Design and distribute materials for benefit orientations
• Open enrollment and summary plan descriptions
• Verify dependents support, ensure employees' statuses are updated in the system, invoice coding
• Responsible for maintaining integrity of data information, files on database and all benefit systems

Skills on Resume:

• Medical Support Management (Hard Skills)
• Project Support (Hard Skills)
• Issue Resolution (Hard Skills)
• Confidentiality (Soft Skills)
• Vendor Communication (Soft Skills)
• Materials Design (Hard Skills)
• Enrollment Administration (Hard Skills)
• Data Integrity Management (Hard Skills)

Job Summary:

• Ensuring close relationships with the account management team
• Responsible for identifying leads and supporting client conversations. 
• Delivering and overseeing the delivery of those new scheme design products and services
• Ensuring that they have close links to the MMB sales team
• Response to tenders, attending pitches, helping with the delivery of proposals 
• Ensuring that pricing reflects the work to be undertaken. 
• Require the Consultant to produce items, including white papers and technical updates.
• Plays an active role in closing those opportunities, delivering addition value and revenue to MMB. 
• Providing content for the marketing team, to help promote the MMB brand and market perception as thought leaders. 
• Ensure that the technology and communications are updated to align to the changes in products and services.

Skills on Resume:

• Relationship Management (Soft Skills)
• Lead Generation (Hard Skills)
• Scheme Design Leadership (Hard Skills)
• Sales Team Integration (Soft Skills)
• Proposal Development (Hard Skills)
• Pricing Management (Hard Skills)
• Content Creation (Hard Skills)
• Revenue Enhancement (Soft Skills)

Job Summary:

• Help develop the Scheme Design Team consulting and project methodology
• To be security aware and to report any Information Security Incidents promptly.
• Maintain and comply with the rules, guidance and regulations as set by the FCA 
• Adhere to MMB compliance requirements as set out in the relevant MMB Policies
• Provide support to winning new prospects that require consulting services as part of their relationship with MMB. 
• Review and collate feedback on approach and learn from improvements in consulting technique from outside the business and even industry. 
• Create a personal development and competency plan that they will use to maintain and monitor their own competency, compliance and development throughout the year.
• Comply with the Information Security Policy and preserve the availability, confidentiality and integrity of the information assets of MMB. 
• Ensure the Organisation’s policies and procedures are followed and all team members are fully briefed.

Skills on Resume:

• Methodology Development (Hard Skills)
• Information Security Awareness (Soft Skills)
• Regulatory Compliance (Hard Skills)
• Policy Adherence (Hard Skills)
• Prospecting Support (Soft Skills)
• Feedback Analysis (Hard Skills)
• Personal Development Planning (Soft Skills)
• Policy Enforcement (Hard Skills)

Job Summary:

• Responsible for vendor oversight
• Serve as subject matter expert resource for Benefit Analysts and administrators. 
• Provide guidance with complex employee benefit and other related issues
• Assist with project management of significant benefit changes
• Partner with carriers to resolve eligibility, plan design and claim issues
• Participate in the regular plan design review and development meetings
• Address elevated employee issues related to health plans, retirement or other relevant benefit programs
• Draft comprehensive benefit communications for annual enrollment and ongoing employee education
• Develop communication materials to enhance understanding of the companys benefits package
• Investigate new benefits programs and make recommendations on improvements to the existing programs

Skills on Resume:

• Vendor Oversight (Hard Skills)
• Benefit Expertise (Hard Skills)
• Issue Resolution (Soft Skills)
• Project Management (Hard Skills)
• Carrier Collaboration (Soft Skills)
• Plan Review (Hard Skills)
• Employee Support (Soft Skills)
• Communication Development (Hard Skills)

Job Summary:

• Manages and maintains assigned book of business
• Identifies potential risks and develops benefit design and renewal strategies 
• Works closely with Client Executive on pre-renewal strategy, RFP distribution, SPR’s, open enrollment strategy
• Determines the full scope of services to be provided to client and effectively utilizes all resources within department to exceed client expectations
• Clearly establishes and communicates timelines with the client and client service team(s) and keeps them apprised of changes and renewal updates
• Assists clients with 5500 form filings, wrap documents and other compliance documents as applicable
• Requests, reviews, coordinates updates and tracks client plan documents such as booklets, contracts, SBCs, SPDs, etc.
• Oversees the on-boarding of new clients by working collaboratively with client service team(s) and Client Executive to establish the implementation plan and timeline
• Grows book through cross-selling opportunities
• Work with internal partners, carriers and TPAs to resolve issues and to ensure accurate and timely response to issues

Skills on Resume:

• Business Management (Hard Skills)
• Risk Strategy (Hard Skills)
• Client Collaboration (Soft Skills)
• Service Planning (Hard Skills)
• Effective Communication (Soft Skills)
• Compliance Support (Hard Skills)
• Document Management (Hard Skills)
• Onboarding Coordination (Soft Skills)

Job Summary:

• Delegates work assignments to Client Service Specialist 
• Represents company at trade association meetings, carrier forums and industry gatherings
• Uses appropriate documentation methods within the Customer Relationship Management system for all client related activity
• Ensures accuracy of client data in CRM including accuracy of client revenue and policy information
• Attends carrier events to remain up to date and knowledgeable of carrier plans and changes, as well as maintain strong relationships
• Maintains a full understanding of the insurance markets, networks and benefit plan options relative to the small group market
• Remains fully knowledgeable on compliance issues governed by legislation and regulations impacting employer sponsored health and welfare plans 

Skills on Resume:

• Delegation (Hard Skills)
• Representation (Soft Skills)
• Documentation Management (Hard Skills)
• Data Accuracy (Hard Skills)
• Networking (Soft Skills)
• Market Understanding (Hard Skills)
• Compliance Knowledge (Hard Skills)
• Continuous Learning (Soft Skills)

Job Summary:

• Develop roadmap and execution plan to support employees 
• Make recommendations on plan design, integration/implementation in partnership with
• Identify and collaborate with Communication team to drive the development and delivery of benefits material for employees, HR and manager meetings.
• Work in collaboration with Sr. Benefits Consultant to develop long-term program strategy to meet the long-term needs of Amazon.
• Support the evolving programs and services to earn and keep employee and business partner trust and to deliver a positive employee experience.
• Evaluate systemic issues and consults with key stakeholders to develop and refine processes and policies.
• Enhance employee experiences and vendor delivery of services to ensure consistency across the company. 
• Develop metrics and/or surveying mechanisms to collect employee feedback and design solutions to meet the diverse needs of employees.

Skills on Resume:

• Roadmap Development (Hard Skills)
• Plan Design (Hard Skills)
• Communication Collaboration (Soft Skills)
• Strategy Planning (Hard Skills)
• Trust Building (Soft Skills)
• Process Refinement (Hard Skills)
• Experience Enhancement (Soft Skills)
• Feedback Analysis (Hard Skills)

Job Summary:

• Assist in the administration of US/PR Health & Welfare benefit plans
• Assist in implementing new Health & Welfare benefit policies and procedures
• Partner with Human Resources (HR) to understand current benefit issues
• Support the resolution through existing benefit practices, processes, or policies
• Ensuring programs align with Amazon’s benefit philosophy and meet local regulatory requirements.
• Provide ongoing support for vendor management by participating in status calls, proactively identify areas of improvement
• Support annual Open Enrollment by partnering with vendors/consultants, review communications and testing
• Serve as subject matter expert on matters associated with US/PR Health & Welfare benefits
• Educate HR Business Partners on process updates
• Recommend, develop and assist in implementation of special programs in area of functional specialty

Skills on Resume:

• Benefit Administration (Hard Skills)
• Policy Implementation (Hard Skills)
• HR Collaboration (Soft Skills)
• Issue Resolution (Hard Skills)
• Compliance Assurance (Hard Skills)
• Vendor Management (Soft Skills)
• Open Enrollment Support (Hard Skills)
• Subject Matter Expertise (Hard Skills)

Job Summary:

• Liaising with lawyers and other advisers
• Consultancy role and support within Retirement Consulting Team
• Providing direct support to Client Executives and working closely with the support team
• Keeping clients updated of latest legislative and industry developments
• Consultancy as to scheme design, modification and journey planning
• Ensuring statutory and non-statutory deadlines are met
• Overseeing the billing for clients for fees and disbursements
• Managing and coordinating preparation of Trustee Report and Accounts
• Writing reports, newsletters and correspondence
• Management of client projects and ensure coordination within wider client team including external advisers

Skills on Resume:

• Advisory Coordination (Soft Skills)
• Retirement Consulting (Hard Skills)
• Client Support (Soft Skills)
• Legislative Updates (Hard Skills)
• Scheme Consultancy (Hard Skills)
• Deadline Management (Hard Skills)
• Billing Oversight (Hard Skills)
• Reporting Coordination (Hard Skills)

Job Summary:

• Liaising with insurance companies/investment managers
• Liaising with other departments to deliver client service 
• Peer reviewing and ensuring own work is peer reviewed
• Meeting agreed chargeable hours targets
• Involve with proposition development and Subject Matter Expert role
• Identify client development and fee opportunities
• Maintaining accurate time recording and charging to clients where applicable
• Staying abreast of applicable regulatory bodies
• Reporting any suspected breaches to management/compliance department upon discovery
• Present scheme members or company representatives at the request of the Trustees
• Interpret complex pension matters and provide advice to Trustees/Company on these

Skills on Resume:

• Provider Relations (Soft Skills)
• Interdepartmental Collaboration (Soft Skills)
• Peer Review (Hard Skills)
• Time Management (Hard Skills)
• Proposition Development (Hard Skills)
• Business Development (Hard Skills)
• Time Tracking (Hard Skills)
• Regulatory Compliance (Hard Skills)

Job Summary:

• Aid in annual working rate setting
• Aiding in research and resolution of escalated member issues
• Conducting weekly or bi-weekly calls to manage vendor operations
• Monitoring monthly claims and understanding key claim drivers and trends
• Play a key role in annual enrollment planning, communications, and execution
• Recommend plan design or changes or program enhancements based on organizational strategic goals
• Coordinate with benefits administration out-sourcer to ensure benefits information is reflected accurately
• Ensure benefits information is being administered correctly, both throughout the year and in preparation for annual enrollment
• Coordination with Benefits Consultants and other industry experts to stay apprised of industry trends, legal / compliance issues, and other meaningful developments
• Manage and/ or perform ad-hoc benefits projects on behalf of the Global Health and Wellness Team 

Skills on Resume:

• Rate Setting Assistance (Hard Skills)
• Issue Resolution (Hard Skills)
• Vendor Management (Soft Skills)
• Claims Analysis (Hard Skills)
• Enrollment Planning (Hard Skills)
• Strategic Recommendations (Hard Skills)
• Administration Oversight (Hard Skills)
• Industry Research (Hard Skills)

Job Summary:

• Leads projects and certain plans/programs within the global and US benefit area. 
• Working with communications and benefits team prepares communications for Plans and programs. 
• Provides the lead function for the benefits landscape project including Embark and Workday implementation. 
• Leads well-being globally utilizing the global wellness committee, global care EIG, local culture counsels and communications. 
• Works with Cigna wellness resource to assist with wellness research, programs and communications. 
• Manages the global EAP including leading the RFP for 2023. 
• Leads the 2023 RFP for the Health Engagement Platform considering global deployment. 
• Prepares proposal for a possible global launch. 
• Leads the annual open enrollment working with benefits team members who will lead tasks within the project. 

Skills on Resume:

• Project Leadership (Hard Skills)
• Communication Coordination (Soft Skills)
• Benefits Management (Hard Skills)
• Wellness Leadership (Hard Skills)
• Partner Collaboration (Soft Skills)
• EAP Management (Hard Skills)
• RFP Management (Hard Skills)
• Open Enrollment Leadership (Hard Skills)

Job Summary:

• Conducts benefit surveys and benchmarking projects. 
• Participates in Rewards projects for example Workday testing and audits.
• Responsible for vendor performance and customer service
• Ensuring compliant and competitive benefit programs. 
• Brings legal and compliance issues and appeals to the Director of Benefits attention. 
• Assists with implementing changes to policies and processes and supports GBS, HR and vendor with escalated issues.
• Checks retirement and legal invoices for suitability and accuracy before sending to finance and ensures timely payment of invoices. 
• Managing and analyzing data to make improvements in the processes and components of benefits
• Provides framework for committee to use in the review of rejected or pended claims and communicates with the employee with the appeal results. 

Skills on Resume:

• Survey Analysis (Hard Skills)
• Project Participation (Hard Skills)
• Vendor Management (Soft Skills)
• Compliance Assurance (Hard Skills)
• Issue Escalation (Soft Skills)
• Policy Implementation (Hard Skills)
• Invoice Verification (Hard Skills)
• Data Analysis (Hard Skills)

Job Summary:

• Prepares and maintains up-to-date benefit policies and procedures
• Prepares ongoing educational, promotional and regulatory communications.
• Tracks and researches benefit trends and makes recommendations to leadership on plan design changes and new benefits.
• Analyzes benefit costs and policies in an ongoing effort to maintain equity with current benefit trends, compliance standards and legislative requirements. 
• Obtains and prepares cost data for company and union proposals and final settlements.
• Effectively manages relationships with third parties to ensure that agreed upon service levels are met and any caregiver issues are promptly addressed. 
• Reviews benefit contracts for accuracy, monitors contracts to ensure compliance with negotiated terms and conditions.
• Conducts analysis of data, integrating and reconciling data across different systems. 
• Collaborate with key stakeholders to understand business needs for reporting, current workflows and practices. 

Skills on Resume:

• Policy Maintenance (Hard Skills)
• Communication Planning (Hard Skills)
• Trend Analysis (Hard Skills)
• Cost Assessment (Hard Skills)
• Proposal Preparation (Hard Skills)
• Vendor Relations (Soft Skills)
• Contract Review (Hard Skills)
• Data Integration (Hard Skills)

Job Summary:

• Analyzes information and develops reports. 
• Collaborate with all team members in the management of project tracking system. 
• Provide project status reports and resource allocation reports to key stakeholders.
• Identify trends, model different process, create user documentation and recommend solutions.
• Leads or participates in projects, task forces and committees in area of expertise that drive innovation, quality, value and/or better service to caregivers. 
• Participates in due diligence and integration activities related to benefits for mergers and acquisitions. 
• Assists in the development of bargaining proposals for caregiver benefits and analyzes union benefit proposals.
• Provide support for project tracking to add new projects, update project status, project changes and resource allocations updates. 
• Ensures that plan documents and operations are in compliance with all organizational policies, state and federal laws and other regulatory agencies.

Skills on Resume:

• Data Analysis (Hard Skills)
• Project Management (Soft Skills)
• Reporting (Hard Skills)
• Problem Solving (Hard Skills)
• Project Participation (Soft Skills)
• M&A Support (Hard Skills)
• Proposal Development (Hard Skills)
• Compliance Oversight (Hard Skills)