BARISTA SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Published: May 21, 2025 - The Barista performs accurate cash-handling transactions and operates Point of Sale systems efficiently. This position prepares food in compliance with safety policies while maintaining cleanliness and multitasking in a fast-paced environment. This role delivers exceptional customer service through effective communication, physical stamina, and coordination in dynamic settings.

Essential Hard and Soft Skills for a Standout Barista Resume
  • Operate POS
  • Prepare beverages
  • Brew coffee
  • Follow recipes
  • Clean equipment
  • Process payments
  • Maintain inventory
  • Food preparation
  • Follow guidelines
  • Use equipment
  • Customer service
  • Friendly demeanor
  • Acts integrity
  • Anticipates needs
  • Engage customers
  • Handle complaints
  • Recommend items
  • Workspace multitasking
  • Support teammates
  • Product knowledge

Summary of Barista Knowledge and Qualifications on Resume

1. BA in Hospitality Management with 3 years of Experience

  • Excellent guest service and interpersonal skills with the ability to relate to diverse guest types.
  • Ability to remain calm and well-organized under pressure while working quickly.
  • Ability to prioritize and maintain multiple tables at a time.
  • Ability to properly operate the telephone and all software used for the POS system.
  • Ability to respond promptly to customer needs.
  • Ability to communicate effectively with guests and Grand Performers
  • Must speak clearly and persuasively in positive or negative situations.
  • Proficient in the Micros POS system
  • Adaptable to a changing work environment.
  • Knowledge of the community (attractions, activities, etc.)

2. BA in Culinary Arts with 2 years of Experience

  • Knowledge of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, supplies, and equipment
  • Knowledge of standard kitchen equipment, including, but not limited to, toasters, refrigerators and coolers, slicers and beverage machines
  • Knowledge of health, safety and sanitation regulations
  • Basic computer skills and experience with varied Point of Sale (POS) systems
  • Able to handle multiple types of information and/or perform multiple tasks
  • Excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
  • Ability to communicate clearly and concisely in both oral and written form
  • Knowledge of using espresso/cappuccino machines
  • Proficient communication and interpersonal skills, including written, verbal and listening skills
  • Proficient selling skills, including the ability to ask questions, listen, and make product recommendations
  • Proficient merchandising skills including fresh and appealing displays in service, self-service and bakery areas and effective cross merchandising throughout the store
  • Proficient cleaning abilities to meet sanitation and visual standards

3. BA in Tourism and Leisure Studies with 3 years of Experience

  • Basic mathematical skills are necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.
  • Ability to operate a keyboard and Point of Sale procedures.
  • Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.
  • Effective verbal and written communication skills. 
  • Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
  • Ability to properly speak and write English.
  • Able to answer and use the telephone.
  • Able to cash and close out.
  • Able to work independently without close supervision.
  • Experience within an upscale high-volume establishment
  • Excellent knowledge of beverage products and a wide repertoire of mixed drinks

4. BA in Communication Studies with 2 years of Experience

  • Ability to perform basic arithmetic functions related to cash-handling, with or without a calculator
  • Experience in cash handling and using a Point of Sale (POS) system
  • Able to verbally communicate in English with guests, colleagues, and managers
  • Experience with Food preparation and able to adhere to all food safety policies.
  • Ability to multitask in a confined work space.
  • Ability to walk long distances and stand for long periods of time.
  • Able to safely maneuver around moving mechanical parts.
  • Knowledge of several subjects in order to prepare reports, perform calculations and/or deal effectively with other people. 
  • Strong verbal communication skills.
  • Experience using basic cleaning supplies (broom, dust pan, spray bottle & towel).
  • Ability to provide excellent customer service.

5. BA in Food and Beverage Management with 3 years of Experience

  • Ability to work in a fast-paced, but efficient and controlled manner.
  • Ability to work and communicate successfully with all levels of store support management and subordinates.
  • Ability to plan and organize daily tasks.
  • Knowledge of quality Starbucks products and outstanding customer service is essential.
  • Ability to accept supervisory coaching related to performance, work habits, and attitude.
  • Experience in ordering, inventory maintenance and shrink control.
  • Ability to maintain sanitation standards throughout the work area.
  • Ability to demonstrate personal initiative and exceptional customer service.
  • Ability to function as a team member and get along with others.
  • Able to prioritize multiple tasks in a dynamic environment.
  • Able to learn, retain, and present product, menu, and allergy information to guests.
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