Job Summary:

• Operates POS system and Replenishes supplies
• Performs production and cleaning duties
• Adheres to established safety, food handling and sanitation regulations
• Acts with integrity, honesty, and knowledge that promote the culture, values, and mission of Elmhurst Memorial Healthcare & Starbucks.
• Anticipates customer and store needs by constantly evaluating the environment and customers for cues.
• Communicates information to the manager so that the team can respond to create the appropriate environment during each shift.
• Contributes to a positive team environment.
• Maintains regular and consistent attendance and punctuality.
• Follows Elmhurst Memorial Healthcare and Starbucks operational policies and procedures.
• Provide a fantastic customer service experience and make every moment right
• Prepare and serve popular truly loved beverages
• Run weekly inventory on products and create requisitions on products

Skills on Resume: 

• Operates POS (Hard Skills)
• Replenishes supplies (Hard Skills)
• Production duties (Hard Skills)
• Cleaning duties (Hard Skills)
• Follows regulations (Hard Skills)
• Acts integrity (Soft Skills)
• Anticipates needs (Soft Skills)
• Customer service (Soft Skills)

Job Summary:

• Set up and maintain clean and efficient coffee shops throughout the shift.
• Greets guests and maintains a friendly demeanor.
• Takes orders and checks back with customers.
• Maintains a clean and professional appearance throughout the shift.
• Collect correct payment for sales.
• Prepare beverages following recipes.
• Count safe and prepare the deposit at the end of the night.
• Help guide and train student employees.
• Opening the cafe and setting up for the day, ensuring everything is able to run smoothly
• Closing the cafe, taking time and care to deep clean the kitchen area, utensils, and coffee machine at the end of a shift
• Baking cakes (all cakes are homemade)
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning of the resources.
• Interact and engage daily with customers

Skills on Resume: 

• Clean shop (Hard Skills)
• Friendly demeanor (Soft Skills)
• Takes orders (Soft Skills)
• Professional appearance (Soft Skills)
• Collect payment (Hard Skills)
• Prepare beverages (Hard Skills)
• Train employees (Soft Skills)
• Interact customers (Soft Skills)

Job Summary:

• Greet customers as they arrive and inquire into orders
• Provide customers with information on popular drinks and specials
• Educate customers about the products available
• Provide customers with price information and receipts
• Brew coffee per instructions while ensuring that each brew conforms to the standards set by Café Nurture
• Ensure that any complaints are entertained in a positive manner with a view to keep patrons happy and ensure recurring business
• Take payments for coffee sold and tender change
• Ensure cleanliness and sanitization of all work areas
• Make sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis
• Ensure that sufficient supplies are available and inform management of any shortages
• Make sure that coffee blends are stored in a safe manner
• Assemble salads and sandwiches along with other minor food prep duties

Skills on Resume: 

• Greet customers (Soft Skills)
• Product knowledge (Soft Skills)
• Provide receipts (Hard Skills)
• Brew coffee (Hard Skills)
• Handle complaints (Soft Skills)
• Take payments (Hard Skills)
• Clean equipment (Hard Skills)
• Food prep (Hard Skills)

Job Summary:

• Making coffee to a high standard with latte art
• Preparing filter coffee and Waiting tables
• Multitasking between coffee making and keeping a clean and tidy workspace
• Taking care of deliveries and eventually placing orders with suppliers
• Contributes to a culture that promotes respect, equity, inclusion and innovation, and models anti-racist and accountable behaviours.
• Responsible for daily set-up and maintenance of the coffee cart, which includes ensuring proper stock levels are maintained and the expresso machine is thoroughly cleaned.
• Responsible for processing orders and payments on the Museum’s point-of-sale system (Tessitura).
• Provides basic cleaning support to the visitor seating area.
• Follows Manitoba Health guidelines and applies them to the daily operations.
• Adheres to all guidelines set forth, i.e., masks, physical distancing and sanitizing protocols.
• Receive and stock supplies or retail products by following the First in First Out to ensure all products rotate properly.
• Promote upselling at all levels and by personal efforts through guests' contacts.
• Liaise with staff and the Manager with regard to out-of-stock items during service.

Skills on Resume: 

• Latte art (Hard Skills)
• Waiting tables (Soft Skills)
• Workspace multitasking (Soft Skills)
• Place orders (Hard Skills)
• Promote inclusion (Soft Skills)
• Maintain cart (Hard Skills)
• Process payments (Hard Skills)
• Upselling skills (Soft Skills)

Job Summary:

• Greet all customers in a swift, friendly, personalized manner and develop a rapport with customers by learning names, favourite drinks and food items and by anticipating needs.
• Prepare and serve drinks as per the recipes in order to deliver the highest standard as per the brand specifications.
• Engage with the customers and share knowledge about the
• Answer customer questions regarding coffee/tea/beverage blends, preparation, and product freshness.
• Receive, post orders on POS and process customer payment in cash or credit card, accurately count and provide change to customers.
• Constantly develop new drinks as per menu development, considering the latest market trends.
• Follow the food safety standard checklist by filling correct information to ensure process and procedure are followed.
• Ensure product expiration dates are monitored on a daily basis, in order to prevent food safety deviation.
• Ensure the bar and work area are always arranged, clean and hygienic. 
• Clean and sanitize work areas, utensils and equipment to support a smooth operation.
• Place store orders as per par stock or depending on the business demands for a smooth operation.
• Handle and report all customer complaints to the manager on duty in order to respond immediately to the guest.

Skills on Resume: 

• Customer rapport (Soft Skills)
• Serve drinks (Hard Skills)
• Engage customers (Soft Skills)
• Answer questions (Soft Skills)
• Process payments (Hard Skills)
• Menu development (Hard Skills)
• Food safety (Hard Skills)
• Handle complaints (Soft Skills)

Job Summary:

• Gain and maintain knowledge of products sold and be able to respond to questions and make suggestions about products.
• Follow all local, state, and federal laws, and company guidelines.
• Prepare all menu drinks selections according to recipe and standards and to customer's requests using proper types of equipment.
• Offer product samples to help customers discover new items or products for which they inquire about.
• Inform customers of coffee shop specials.
• Provide customers with fresh products that they have ordered and the correct portion size (or as close as possible) to prevent shrink.
• Recommend coffee shop items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness. 
• Review "sell by" dates and take appropriate action.
• Properly use kitchen equipment such as an espresso machine, a blender, a computerized scale, a grinder, etc.
• Keep track, stock, and inventory all merchandise
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.

Skills on Resume: 

• Product knowledge (Soft Skills)
• Follow laws (Hard Skills)
• Prepare drinks (Hard Skills)
• Offer samples (Soft Skills)
• Inform specials (Soft Skills)
• Recommend items (Soft Skills)
• Check freshness (Hard Skills)
• Use equipment (Hard Skills)

Job Summary:

• Connect with customers genuinely and professionally
• Prepare hot and cold drinks in accordance with customer needs
• Maintain a clean and tidy work area
• Follow health and safety guidelines
• Support fellow teammates and help with food service
• Ensure proper setup of the coffee and beverage bar
• Follow opening/cleaning bar SOPs
• Prepare beverages and other cakes/pastries for the bar
• Ensure all bar orders are executed in an accurate, consistent and prompt manner
• Take pride in work, ensure that the cafe is clean and neat
• Responsible for ensuring the bar area is well-stocked and organized
• Ensure the weekly cleaning schedule is followed closely
• Undertake other ad-hoc duties as a service crew/cashier
• Report to the Outlet Manager.

Skills on Resume: 

• Connect customers (Soft Skills)
• Prepare drinks (Hard Skills)
• Maintain cleanliness (Hard Skills)
• Follow guidelines (Hard Skills)
• Support teammates (Soft Skills)
• Set up (Hard Skills)
• Follow SOPs (Hard Skills)
• Service duties (Soft Skills)

Job Summary:

• Acts with honesty and integrity in ways that promote the culture, values, and mission of GFG
• Preparation of quality coffee and various beverages
• Welcome and engage customers by determining coffee interests and needs to deliver exceptional customer service
• Daily and weekly station cleaning as well as daily maintenance of the machines
• Keep equipment operating by following operating instructions, proper cleaning procedures, troubleshooting breakdowns, performing preventive maintenance and communicating with the manager of any repairs needed
• Oversee and conduct the ordering, receiving, and refilling of goods. 
• Maintain inventory by replenishing coffee bean supply, stocking coffee brewing equipment, and maintaining all other supplies
• Follow prescribed recipes and preparation techniques for all coffee drinks
• Maintain a safe and healthy work environment by following organization standards and sanitation procedures
• Set up and break down the coffee shop and surrounding stations
• Prepare a wide variety of drink selections, including specialty coffees and teas
• Operate the Micros-based terminal system and have the ability to deal with financial transactions

Skills on Resume: 

• Acts integrity (Soft Skills)
• Prepare beverages (Hard Skills)
• Engage customers (Soft Skills)
• Clean stations (Hard Skills)
• Maintain equipment (Hard Skills)
• Order supplies (Hard Skills)
• Follow recipes (Hard Skills)
• Process transactions (Hard Skills)