Job Summary: 

• Responsible for providing live meeting support directly to end users
• Sets process in place to track and plan video projects from beginning to end
• Researches, writes and develops draft content for storyboards and video scripts
• Prepares for and shooting of videos including shooting interviews, b-roll, and special projects
• Edits video content and supports post-production needs of video productions
• Works with transcript service provider for 508 compliance with all video titles
• Draws upon Orau’s stock photography and b-roll services to support the production of cm deliverables
• Researches and determines the appropriate media, including computer hardware and software for VTC sessions
• Document, follow-up and accurately record incident work history through a workflow ticketing system for reporting purposes.
• Providing reports on projects and workload to support deliverables and additional support for All Company Events.

Skills on Resume: 

• Live Meeting Support (Hard Skills)
• Project Management (Hard Skills)
• Content Development (Hard Skills)
• Video Production (Hard Skills)
• Video Editing (Hard Skills)
• 508 Compliance (Hard Skills)
• Media Research (Hard Skills)
• Reporting (Hard Skills)

Job Summary: 

• Responsible for providing support on all levels of engagement, including pre-sales, proposal development, client administration, etc.
• Provide consulting and advice to clients and management regarding all aspects of workplace technology
• Guide clients in the development of optimal future/target state plans for revamping workplace infrastructure
• Create a flexible, efficient, and highly responsive workplace environment that can boost workforce productivity and collaboration
• Present clients with needs analysis findings and next steps as they pertain to engagements
• Communicate the impact of technology and industry trends and the value of each workplace technology service around these trends to clients
• Participate in all levels of business development by partnering with the sales team
• Collaboratively develop client business requirements, formulate solutions and develop business case justifications
• Train and coach existing and new professionals on Align Workplace Technology offerings, industry trends and vendor offerings
• Provide input and advice to clients during the project planning phase to establish a project timeline, identify resources, and create a technology budget.
• Prepare proposals for projects including project plans and cost estimates.
• Manage project scope, identify out-of-scope tasks and approve change-order process for any additional services required by client.
• Manage day-to-day workflow and ensure the project is completed on time and within budget.
• Develop budget and project plans during the analysis and design phase of the project.

Skills on Resume: 

• Consulting and Advisory (Soft Skills)
• Project Management (Hard Skills)
• Strategic Planning (Hard Skills)
• Communication (Soft Skills)
• Business Development (Hard Skills)
• Training and Coaching (Soft Skills)
• Financial Management (Hard Skills)
• Teamwork (Soft Skills)

Job Summary: 

• Assist with end-user training that is supplemental to the WebEx Admin and end-user training 
• Understand basic IT technologies, networking and troubleshooting methodologies
• Be familiar with video conferencing and collaboration tools to be able to troubleshoot at a Tier 1 level.
• Coordinate with users and configure VTC systems to establish connections with remote users
• Quickly troubleshoot and isolate VTC issues/problems, and work well with VTC and network management group
• Using Cisco Video Teleconference endpoints, FedRAMP Cisco WebEx Meeting, Training, and Events
• Serve in an administrator role for the calendar reservation system and triage meetings for the video teleconference 
• Interacting professionally and confidently in supporting senior government officials.
• Meeting with executives and other professionals to prepare for VTC sessions
• Consult with and assist managers, instructors, and functional employees related to the VTC presentation of information

Skills on Resume: 

• Training Facilitation (Soft Skills)
• Basic IT Knowledge (Hard Skills)
• Video Conferencing Tools (Hard Skills)
• VTC Configuration (Hard Skills)
• Troubleshooting (Hard Skills)
• Cisco Technology (Hard Skills)
• Calendar Reservation System (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Work with Project Managers, contractors and clients to ensure procedures are followed, correct materials are available, and clients are satisfied
• Successfully execute and complete AV install projects from the rough-in phase through the finish phase
• Set up local area networks, run and terminate various types of cabling
• Install devices, hang TVs, install speakers, etc., and accurately document installation and service
• Diagnose and evaluate problems with content related to Video, Audio, or Technical composition of media.
• Provide technical guidance and assistance to other team members and support teams.
• Install/upgrade/maintain hardware systems related to video conferencing and other media technologies utilized.
• Create documentation and manuals for supported hardware packages
• Create quick guides for video conferencing usage
• Provide training to end users on how to utilize video conferencing systems

Skills on Resume: 

• Project Management (Soft Skills)
• AV Installation (Hard Skills)
• Networking (Hard Skills)
• Device Installation (Hard Skills)
• Troubleshooting (Hard Skills)
• Support and Guidance (Soft Skills)
• Hardware Systems (Hard Skills)
• Documentation (Soft Skills)

Job Summary: 

• Organize, direct, and manage contract operation support functions, involving multiple, complex and interrelated tasks.
• Evaluate performance results and recommend changes affecting program success.
• Function as a technical expert across multiple project assignments and meetings with the COR, Government management personnel
• Formulate and review task plans and deliverable items to ensure conformance with program task schedules and costs.
• Formulate and enforce effective work standards and established program schedules.
• Communicate policies, purposes, and goals of the organization to subordinate contractor personnel.
• Work with the Contract Team to develop, draft, write, and edit reports, briefs, proposals, correspondence and other documents.
• Promote standardization across FCC customer domains of support processes and tools following requirements
• Collect, document, and present a consolidated review of AV status, plans, risks, issues, and milestones.
• Complete, present, and submit the Program Management Review.
• Coordinate directly with the government POC regarding the completion of all task areas.

Skills on Resume: 

• Organization (Hard Skills)
• Performance Evaluation (Hard Skills)
• Technical Expertise (Hard Skills)
• Task Planning (Hard Skills)
• Work Standards (Hard Skills)
• Communication (Soft Skills)
• Writing and Editing (Hard Skills)
• Process Standardization (Hard Skills)

Job Summary: 

• Provide professional and customer-focused service to all guests of the center.
• Ensures all equipment is teach-ready including set up of all AV Equipment each day for the different training and business classes
• Responds to any request for changes or additions to AV equipment.
• Greets each instructor or presenter answering any questions they may have on how to operate AV equipment.
• Responds to any problems with AV equipment resolving the problems 
• Attends daily and weekly meetings and communication set by the manager.
• Monitors the condition of the AV equipment making sure that it is kept in the best possible condition.
• Recommends new or additional equipment that would help the location better service its guests.
• Conducting monthly inventories of the AV equipment.
• Conducts training classes on AV equipment for conference services, facilitators, program managers, and onsite staff.

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Problem-Solving (Hard Skills)
• Attention to Detail (Soft Skills)
• Teamwork (Soft Skills)
• Initiative (Soft Skills)
• Training and Development (Hard Skills)

Job Summary: 

• Upgrades operational software and hardware and manages time appropriately
• Directly mentor other engineers, technical personnel, and/or support staff.
• Researches and implements procedures to increase effective maintenance
• Determines system requirements for installations, ranging from simple to complex
• Fabricates (mock-up), installs, troubleshoots and tests equipment and systems.
• Researches and recommends capital purchases to maintain or increase the capacity of operations
• Assist sales with project estimates and develop BOM for system designs
• Work directly with clients and project teams to develop budgets, and timelines and manage expectations.
• Self-sufficient team player responsible for the engineering budget of a project and the successful implementation
• Consistently maintain the privacy and confidentiality of information, protect the assets of the organization
• Designs new systems and equipment configurations for DOOH (Digital out-of-home)

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Mentorship (Soft Skills)
• Research (Hard Skills)
• Project Management (Soft Skills)
• Budget Management (Soft Skills)
• Sales Support (Hard Skills)
• Capital Purchase (Soft Skills)
• Confidentiality and Privacy (Soft Skills)

Job Summary: 

• Installs, maintains, and services video equipment, LCD projectors, interactive whiteboards, video distribution system
• Installs, maintains, and services public address systems, intercom systems, sound projection systems, auditorium amplifiers, stadium systems
• Sets up and dismantles portable sound systems for special school and division programs.
• Installs and services television antenna systems, including headend equipment and distribution top-offs.
• Maintains inventory of loaner audio and video equipment.
• Instructs division staff in the use of various audio and video equipment.
• Assists in the specification of audio and video equipment and systems used in the division.
• Provides input for recommending and budgeting appropriate replacement equipment and additional equipment.
• Install and set up digital signage, TVs and audio for the Stadium events including sports, concerts, and corporate events
• Repair/troubleshoot problems associated with audio-visual equipment
• Program and update the Universal Remote Complete Control Program

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Problem-Solving (Soft Skills)
• Equipment Management (Hard Skills)
• Training and Instruction (Soft Skills)
• Project Management (Soft Skills)
• Equipment Specification (Hard Skills)
• Budgeting (Soft Skills)
• Programming (Hard Skills)

Job Summary: 

• Reproduce recorded events in various audio and video formats.
• Provide hardware and software assistance to students. 
• Provide support for exams three times per year.
• Assist with managing events and maintaining an orderly work environment
• Performing all deliveries and pickups of all orders and assembling and putting away orders in the warehouse.
• Operating equipment onsite at events and maintaining a safe and clean warehouse and studio.
• Performing basic maintenance on delivery vehicles (balance tires, top-off fluids, etc).
• Site visits with clients to determine event needs and pre-con meetings with clients and project managers.
• Work with the Director of Operations to conduct bi-annual inventory checks.
• Work with the Director of Operations and Warehouse Tech to process new equipment.

Skills on Resume: 

• Video Reproduction (Hard Skills)
• Technical Support (Hard Skills)
• Event Support (Hard Skills)
• Inventory Management (Hard Skills)
• Equipment Operation (Hard Skills)
• Collaboration (Soft Skills)
• Time Management (Soft Skills)
• Problem-Solving (Soft Skills)

Job Summary: 

• Set up external appliances to support presentations or record events. 
• Troubleshoot minor issues and report problems with hardware and software.
• Assist in the maintenance and replacement of equipment in classroom and event spaces
• Assist in the maintenance of the audio/visual appointments calendar for the School. 
• Respond to inquiries from faculty, staff, and students in a timely fashion.
• Provide direct technical support to faculty, staff, and students in the use of multimedia. 
• Under the direction of the Director and the lead Media Services Specialist, provide training.
• Edit audio and video recordings and assist with basic post-production work on video recordings. 
• Provide programming and computing support for the website, the Institutional Repository, and other projects
• Support duplication and preservation equipment and assist in troubleshooting computers.
• Set up equipment in classrooms (and other spaces throughout the campus), including cameras, microphones, mixers, computers

Skills on Resume: 

• Audio/Visual Setup (Hard Skills)
• Troubleshooting (Hard Skills)
• Equipment Maintenance (Hard Skills)
• Calendar Management (Hard Skills)
• Customer Service (Soft Skills)
• Technical Support (Hard Skills)
• Training (Soft Skills)
• Audio/Video Editing (Hard Skills)

Job Summary: 

• Complete Preventative Maintenance visits to ensure all customer rooms and systems are operating in an optimum fashion
• Troubleshoot, respond to Service Issues of all AV equipment while planning and implementing improvements in AV equipment.
• Work with manufacturers to develop relationships related to equipment servicing 
• Assemble reports and in-house paperwork to record customer interactions to meet SLA requirements
• Working with a support desk system and the ability to document and follow through with outstanding ticketed issues
• Work with the Client Teams and Service Team in the scheduling of meetings and preparation of meeting room accommodations for internal users.
• Ongoing Daily/weekly preventative maintenance visits and reporting to the Service Team to ensure equipment and customized space functionality are ready for use.
• Identifying defective or failed equipment and taking ownership of resolution, escalation, replacement of spares and updating asset inventories.
• Interface with equipment manufacturers, developers, engineers, and project managers on the client’s behalf to provide resolutions for highly complex systems.
• Safe and correct diagnosis of faults, removal, repair, test, implementation and operation of all aspects of audio-visual, video conference, display and presentation technologies.
• Participates in and drives continuous improvement activities across AV technologies and collaborates with clients’ business conferencing team

Skills on Resume: 

• Audio-Visual Equipment (Hard Skills)
• Problem Solving (Soft Skills)
• Customer Service (Soft Skills)
• Documentation (Hard Skills)
• Time Management (Soft Skills)
• Communication (Soft Skills)
• Attention to Detail (Soft Skills)
• Improvement Mindset (Soft Skills)

Job Summary: 

• Build and assemble AV racks and equipment desks
• Pull and terminate low-voltage wiring
• Rig, mount and fly speakers, video, lighting and other equipment
• Set up, test and troubleshoot audio, video and lighting equipment
• Work both independently and on a team of skilled co-workers
• Lead job site productivity, install and use the latest AV equipment in the industry
• Provide customers an elevated level of AV tech competencies and support
• Develop an ongoing customer relationship, resulting in future customer loyalty
• Assist the team with cabling work along with exploring new technologies related to reference data capture
• Compose an overall report of all the reference-related activities carried out during the day for various teams within the business

Skills on Resume: 

• Equipment Assembly (Hard Skills)
• Low-Voltage Wiring (Hard Skills)
• Rigging and Mounting (Hard Skills)
• Equipment Setup (Hard Skills)
• Collaboration (Soft Skills)
• Leadership (Soft Skills)
• Customer Support (Soft Skills)
• Customer Relationship (Soft Skills)

Job Summary: 

• Monitor and maintain 125 + Reference Data Collection Servers and operational A/V systems, ensuring availability over a 24/7 x 365 period for correct industry reporting
• Complete daily reference site checks throughout the day on time, as agreed with the Reference Data Team Leader
• Monitor the Broadcast Reference Sites using various verification tools, prioritizing and the resolution of all faults that occur on shift
• Responsible for the setup of channel additions or removals within the referencing infrastructure at all reference sites.
• Responsible for ensuring the quality and reliability of the audio signatures that are generated
• Carry out end-to-end audio validation tests on newly set up references to ensure the data collected is correct at all reference sites
• Responsible for monitoring various reports, having a good eye for detail to capture inaccuracies with the reference data collection
• Take ownership and escalate production issues/failures and follow up with the appropriate team members/other teams until issues are fully resolved
• Attend to SI Transponder changes immediately to avoid/minimize the loss of reference data collection and delete the evening SI Batch production run
• Regular travel to other sites will be required for fault resolution
• Provide daily checks on the reference site UPS and Air conditioning units and RF redundancy systems and escalate any issues to the Reference Data Team leader

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Problem-solving Skills (Soft Skills)
• Attention to Detail (Soft Skills)
• Communication (Soft Skills)
• Ownership (Soft Skills)
• Time Management (Soft Skills)
• Travel Flexibility (Soft Skills)
• Equipment Maintenance (Hard Skills)

Job Summary: 

• Responsible for setting up a video/audio system
• Liaising with host broadcasters and different stakeholders both on-site and remotely
• Operating different broadcasting technologies
• Building and maintaining hardware and equipment
• Collaborate on different projects using development tools
• Evaluate new technologies and techniques to improve overall quality
• Create, secure, and scale project infrastructures.
• Field telephone calls forwarded by the Help Desk tier 1 personnel relevant to A/V equipment.
• Visit sites to resolve A/V equipment issues.
• Make rounds of the systems to proactively address problems, and to ensure that the equipment is in presentable condition
• Field customer’s input on the systems, and pass that input onto the client’s A/V POC
• Aid the client’s A/V POC(s) in the design of both enhancements to existing systems, and brand-new A/V systems.

Skills on Resume: 

• Video/Audio Systems (Hard Skills)
• Stakeholder Management (Soft Skills)
• Broadcasting Technologies (Hard Skills)
• Hardware Maintenance (Hard Skills)
• Project Management (Soft Skills)
• Technological Innovation (Hard Skills)
• Problem-Solving (Soft Skills)
• Customer Service (Soft Skills)

Job Summary: 

• Responsible for audiovisual and IT support of seminars, meetings, workshops and conferences under the direct supervision of the Head of Photolab.
• Implement and maintain Internal and Cloud-based live and on demand streaming.
• Maintain Zoom-based Videoconferencing EMBL-wide, including the licensing and support of users.
• Work closely with the AV and Conference organizers to design, implement and maintain virtual conference platforms.
• Planning of technical set-ups and support meeting organizers, including for VIP and offsite events.
• Supervise and maintain the physical meeting and conference
• Perform service, install and configure a wide range of AV equipment, build and wire AV equipment racks
• Execute the wire pulling, device rigging, cable termination and testing, system testing and commissioning
• Display and adjustment, system documentation, system trouble shooting, control system integration.
• Maintain knowledge of new and emerging AV industry products and functions.

Skills on Resume: 

• Audiovisual Support (Hard Skills)
• IT Support (Hard Skills)
• Live Streaming (Hard Skills)
• Videoconferencing (Hard Skills)
• Virtual Conference Platform (Hard Skills)
• Technical Planning (Hard Skills)
• AV Equipment Installation (Hard Skills)
• Technical Troubleshooting (Hard Skills)

Job Summary: 

• Set up teleconferences and/or audio-visual equipment for meetings and conferences for on or off-site conference facilities arranged by customers.
• Operates equipment during meetings and disassembles equipment upon completion.
• Operates conference, meeting and training room AV/IT, sound systems and telephone technology.
• Prepare and support Webcasts, web meetings, webinars and video teleconferences.
• Technical troubleshooting of AV setup and periodic re-imaging of training computers
• Invoking warranties of computer equipment for repair or replacement
• Arranging for the installation of new telephone and data ports and activate new and existing telephone and data ports
• Assist meeting presenters with access to local accounts and network accounts
• Setting appropriate room lighting and climate control
• Arranging for transcription services and room setup and furniture configuration.

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• AV/IT Knowledge (Hard Skills)
• Webcast and Webinar (Hard Skills)
• Troubleshooting (Hard Skills)
• Warranty Management (Hard Skills)
• Telecommunication Infrastructure (Hard Skills)
• User Support (Soft Skills)
• Facility Management (Soft Skills)

Job Summary: 

• Install and configure wide range of AV equipment, build and wire AV equipment racks
• Train assistant techs, and train clients on systems.
• Execute the wire pulling, device rigging, cable termination and testing, system testing and commissioning
• Display and adjustment, system documentation, system trouble shooting, control system integration.
• Maintain equipment service protocol to include regular manufacturers' recommended maintenance of equipment
• Follow a risk-based service plan that provides preventive maintenance or periodic replacement.
• Diagnose and evaluate problems with content related to Video, Audio or Technical composition of media.
• Provide technical guidance and assistance to other team members and support teams.
• Install/upgrade/maintain hardware systems related to video conferencing and other media technologies utilized.
• Create documentation and manuals for supported hardware packages
• Create quick guides for video conferencing usage 
• Provide training to end users on how to utilize video conferencing systems

Skills on Resume: 

• AV Equipment (Hard Skills)
• Wiring Equipment Racks (Hard Skills)
• Training Assistant (Soft Skills)
• Technical Tasks (Hard Skills)
• System Documentation (Hard Skills)
• Protocol Adherence (Soft Skills)
• Problem Diagnosis (Hard Skills)
• Technical Guidance (Soft Skills)

Job Summary: 

• Working with the Project Manager, take responsibility for project build, rack fabrication, and installation activities 
• Ensure that all functions are completed in a timely, efficient manner and to the client's satisfaction.
• Working with CAD, developing system diagrams, system single lines, and rack elevations.
• Prepare facility impact packages including cable schedules, calculations for power consumption and heat load, equipment site plans, and user interface solutions.
• Validate equipment specifications, and assist the Project Manager with BOM development and equipment selection
• Responsible for rack fabrication and specialized equipment installation 
• Ensure work proceeds on schedule and meets the project requirements. 
• Responsible for terminating custom audio, video, structured cables and distribution cables to ensure conformance to quality standards.
• Conduct or oversee Factory and Site Acceptance Tests and preprogramming activities 
• Ensure systems meet defined performance specifications and quality standards.
• Take full responsibility for the commissioning of systems on-site. 

Skills on Resume: 

• Project Management (Hard Skills)
• CAD Proficiency (Hard Skills)
• Facility Impact Assessment (Hard Skills)
• Equipment Validation (Hard Skills)
• Fabrication and Installation (Hard Skills)
• Cabling Expertise (Hard Skills)
• Quality Assurance (Hard Skills)
• Commissioning (Hard Skills)

Job Summary: 

• Ensure that systems are operational on schedule to allow programming and handover of the completed systems. 
• Ensure systems meet or exceed minimum required performance specifications.
• Communicate engineering clarifications, design changes, and equipment substitutions to other departments and clients' other consultants. 
• Prepare and/or respond to Requests for Information (RFIs). 
• Communicate installation, commissioning and programming requirements to other Control Point staff.
• Prepare training documentation, and operation and maintenance manuals for on-schedule delivery.
• Support and assist the Sales teams with the preparations and development of proposals and bid documents. 
• Provide onsite and/or phone support for systems for the duration of warranty and service contract periods.
• Sets process in place to track and plan video projects from beginning to end
• Researches, writes and develops draft content for storyboards and video scripts

Skills on Resume: 

• Project Management (Hard Skills)
• Technical Expertise (Hard Skills)
• Communication (Soft Skills)
• Documentation (Hard Skills)
• Sales Support (Soft Skills)
• Customer Support (Soft Skills)
• Process Management (Hard Skills)
• Content Development (Soft Skills)