Job Summary: 

• Support assistance for AV, video recording and video conferencing services
• Support assistance for multicast webcasting/content streaming on internal and external networks
• Troubleshoot video teleconferencing endpoints and solve issues regarding conference room audio and video equipment
• Track all AV and VTC service requests by utilizing the Firm’s tracking and support system
• Resolve, document and follow up on customer-related outages and incidents
• Advanced desktop-level support for AV and collaboration-related applications
• Maintain and track inventory of all AV and video services equipment
• Perform and track quarterly preventive maintenance on VTC systems and identify any equipment in need of corrective repairs
• Research and test technology developments and recommend solutions 
• Upgrade and improve current AV technology systems and support services
• Effectively work with peers, local and firm office administration

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Problem-Solving (Soft Skills)
• Customer Service (Soft Skills)
• Administrative (Hard Skills)
• Preventive Maintenance (Hard Skills)
• Application Support (Hard Skills)
• Technology Evaluation (Hard Skills)
• Communication (Soft Skills)

Job Summary: 

• Service to Senior Management Leadership Team
• Set-up, operation, and maintenance of all audiovisual equipment for media production and events
• Contact with customers to ensure high satisfaction for users of the AV services.
• Responsible for several postproduction tasks including media ingestion, media backup, media transcoding
• Innovation/Continuous Improvement/Technical skills Best in Class
• Continuously update knowledge on development in industry standards related to workflows and equipment 
• Improve and develop services to meet client and efficiency needs and changing requirements within Audio-Visual production
• Conduct risk management using any technical setup.
• Ensure that any feedback/complaint from customer is correctly channeled, according to quality framework.
• Create or support the creation of storylines in post-production and manage workflow, including paper edit skills.
• Self-motivate and work effectively under deadline pressure while coordinating multiple tasks.
• Collaborate with client teams on segment planning and scripting.
• Hands on designing, implementing and maintaining multi cam IP/NDI based studio production environment

Skills on Resume: 

• Leadership (Soft Skills)
• Equipment Operation (Hard Skills)
• Postproduction Tasks (Hard Skills)
• Continuous Improvement (Hard Skills)
• Risk Management (Hard Skills)
• Quality Management (Soft Skills)
• Multitasking (Soft Skills)
• Teamwork (Soft Skills)

Job Summary: 

• Create and present original concepts and designs for highly visible multimedia projects and campaigns, including interviews, photography, etc.
• Manage visual consistency, innovation, and quality control across all U-M social media properties and the President’s Public Engagement initiative.
• Create and maintain social media editorial calendars that deliver compelling content aligned with the U-M brand.
• Design and develop strategic communications that visually and contextually communicate organization and unit messages.
• Communicate with cross-campus stakeholders to gather information and capture visual assets for events, meetings, news, and promotions.
• Create and manage an organizational system for all raw footage, photos, and audio captured, including production equipment and hard drives.
• Direct and/or train lower level specialist and interns’ designers to maintain design standards and meet client communication needs.
• Monitor and report on influencer trends and technologies
• Research, source, build, manage, and nurture influencer relationships/groups/communities
• Work with actors, models, hosts, and the general public while providing creative direction

Skills on Resume: 

• Creative Conceptualization (Hard Skills)
• Visual Brand (Hard Skills)
• Content Planning (Hard Skills)
• Strategic Communication (Hard Skills)
• Stakeholder Collaboration (Soft Skills)
• Asset Management (Hard Skills)
• Leadership (Soft Skills)
• Influencer Engagement (Soft Skills)

Job Summary: 

• Support faculty, administrators, and other constituencies with audio visual needs in classrooms, conference rooms and event spaces.
• Operate installed and portable professional AV equipment including Projectors, LED Displays and LED Walls, Matrix and Routing Switchers
• Installed and portable other professional AV equipment such as Live Streaming Hardware and Software, Portable Media Equipment,
• Video Cameras including Document and Robotic Cameras
• Troubleshoot networked AV systems and escalate 
• Respond to support requests via email, phone calls and tickets in a timely manner.
• Operate equipment in a multi-functional control room.
• Train staff members, students, administrators, faculty, and assistants in the use of AV and video equipment.
• Monitor asset management system for tracking of loaned, damaged or unavailable equipment.
• Maintains inventory of all AV event equipment, performing updates and maintenance
• Trains end users on the capabilities and limitations of the available hardware and software to ensure maximum use.

Skills on Resume: 

• Audio-Visual Equipment (Hard Skills)
• Troubleshooting (Hard Skills)
• Communication (Soft Skills)
• Control Room Operation (Hard Skills)
• Training Abilities (Soft Skills)
• Asset Management (Hard Skills)
• Customer Service (Soft Skills)
• Attention to Detail (Soft Skills)

Job Summary: 

• Install, maintain and repair classroom audio-visual and some computer equipment on campus.
• Install, maintain and repair hardware related to the campus network. 
• Running cable, installing and repairing data jacks, and other network functions.
• Set up or operate equipment for classes, special events, or individual use. 
• Equip data projectors, networked computers, control systems, sound equipment, video equipment, other audio-visual equipment.
• Perform service calls for technology-related problems on campus, particularly responding to emergency needs for support of classroom equipment.
• Support routine and special events.
• Train and manage staff to assist with support and event management.
• Execute editing and graphic needs and provide expertise, knowledge, and creativity to meet project goals and needs.
• Hands on experience planning and running live media productions.

Skills on Resume: 

• Audio-Visual Equipment (Hard Skills)
• Computer Hardware (Hard Skills)
• Networking (Hard Skills)
• Cabling Installation (Hard Skills)
• Equipment Setup (Hard Skills)
• Troubleshooting (Hard Skills)
• Staff Training (Soft Skills)
• Graphic Expertise (Hard Skills)
• Live Media Production (Hard Skills)

Job Summary: 

• Take briefs from the design manager and deliver creative solutions
• Demonstrate understanding of the CBI brand through the delivery of videos and assets produced
• Edit and deliver multimedia content that is engaging, timely, and fit for the purpose
• Creating storyboards and maintain the digital asset library
• Manage and maintain AV plan ensuring alignment with the overall Customer Marketing Communications Plan.
• Produce relevant assets,  GIF's infographics, animations to support overall delivery of wider campaigns
• Working collaboratively with the design manager, the design team, and the campaigns team
• Film video content in line with retention and acquisition campaigns and media and policy influencing communications.

Skills on Resume: 

• Problem Solving (Soft Skills)
• Brand Understanding (Hard Skills)
• Multimedia Editing (Hard Skills)
• Storyboarding (Hard Skills)
• AV Plan Management (Hard Skills)
• Asset Production (Hard Skills)
• Collaboration (Soft Skills)
• Video Production (Hard Skills)

Job Summary: 

• Calibrating and setting up audio-visual equipment such as displays, televisions, cameras
• Providing on-site and remote support for all audio-visual concerns.
• Running diagnostics and performing preventative maintenance on equipment.
• Performing hardware and software installations for all audio-visual equipment.
• Interacting with vendors for hardware and software support.
• Maintaining inventory of audio-visual equipment.
• Installing, upgrading, and monitoring equipment associated with the infrastructure 
• Providing comprehensive incident support for internal and external users.
• Provide overall A/V technical guidance, leadership and production.
• Stream and record (video and audio) Sunday gatherings for internet broadcasts.
• Direct management of A/V during Sunday gatherings and other major events.
• Potential to help light, film/record, edit videos.

Skills on Resume: 

• Audio-Visual Equipment (Hard Skills)
• Troubleshooting (Hard Skills)
• Configuration (Hard Skills)
• Vendor Management (Soft Skills)
• Inventory Management (Hard Skills)
• Incident Support (Hard Skills)
• Leadership (Soft Skills)
• Media Production (Hard Skills)

Job Summary: 

• Design, implement and operate AV solutions for the APAC region
• Provide employee support (in-person or virtual) in the implementation and day-to-day operation of audio visual
• Assist in supporting internal and external events
• Document and update AV systems specifications and operating guides
• Work with AV vendors to troubleshoot issues to ensure all systems are fully functional and that equipment and system
• Conduct regular training for employees in the usage of the AV systems deployed
• Carry out routine testing of equipment to diagnose, log and report operational faults
• Ensure vulnerabilities are addressed and AV systems are constantly patched and updated
• Keep up with developments and changes in the industry and adopt best practices and manage change
• Train end-users on the capabilities and limitations of the available hardware and software to ensure maximum use.
• Make immediate decisions in order to provide the client with an immediate solution without any downtime in client meetings

Skills on Resume: 

• Audio-Visual Design (Hard Skills)
• Technical Support (Hard Skills)
• Event Support (Hard Skills)
• Documentation (Hard Skills)
• Vendor Collaboration (Soft Skills)
• Training Delivery (Soft Skills)
• Equipment Testing (Hard Skills)
• Security and Compliance (Hard Skills)

Job Summary: 

• Work as audiovisual service helpdesk to provide high quality technical support services to clients with KPI
• Respond to clients’ enquiries by phone call and email with committed SLA
• Coordinate and arrange engineer to perform on site service follow SLA (Service Level Agreement)
• Handle hardware RMA (Return Merchandise Authorization) with manufacturer/distributor
• Communicate with suppliers, vendors or sub-contractors for right resources and prepare budget for client approval
• Field technical support for trouble shooting (level 1)
• Preventative maintenance of client owned equipment
• Fault finding and break/fix of presentation systems consisting extenders, microphones for local presentation
• Content uploading for digital signage system at client site
• Completing paperwork for each job ensuring comprehensive reports on work completed
• Communicate identified faults in a clear and concise manner to clients

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Customer Service (Soft Skills)
• Problem-Solving (Hard Skills)
• Organizational (Soft Skills)
• Communication (Soft Skills)
• Attention to Detail (Soft Skills)
• Adaptability (Soft Skills)
• Teamwork (Soft Skills)

Job Summary: 

• Providing technical solutions in a range of environments from simple standalone visual displays to challenging blue sky designs
• Guiding clients or representing interest to the best possible solution that meets the project’s schedule, scope, and budget
• Oversee the execution of AV system integration
• Functions as the primary projectionist for the Magovern Conference Center and for regional and national conferences located outside of Allegheny General Hospital
• Functions in the role of videographer and all of its associated responsibilities.
• Assists the Audiovisual Technician in routine equipment deliveries. 
• Assist in the planning and implementation of video teleconferencing throughout the System. 
• Enthusiastic and organized approach to all assigned service activity
• Effective and proactive escalation of issues with line manager
• Provide expertise and assistance to staff with data, presentation platforms, and other miscellaneous audio-visual functions.
• Administer and maintain secure communications, router/switch network devices/communications.
• Ensure performance and reliability are in accordance with the usability requirements outlined in a Service Level Agreement

Skills on Resume: 

• Solution Provision (Hard Skills)
• Client Representation (Soft Skills)
• System Integration Oversight (Hard Skills)
• Projectionist (Hard Skills)
• Videography (Hard Skills)
• Equipment Handling (Hard Skills)
• Teleconferencing Implementation (Hard Skills)
• Service Orientation (Soft Skills)

Job Summary: 

• Provide first class customer service, through active management of incidents and support in relation to installed AV systems.
• Assessing audio recordings to identify and diagnose potential issues.
• Provide first and second level IT support.
• Maintaining, operating, support and asset management of Audio Visual, Recording and Conferencing equipment
• Digital audio recorders, Audio mixers, DSP processors, Microphones, Associated cabling, Video Conferencing
• Provide quotes, coordinate repair and maintenance of installed AV and recording systems
• Provide audio video design, installation, and programming services to Area Support Group Kuwait (ASG-KU).
• Provide maintenance for installed audio video systems belonging to ASG-KU, and or facilities assigned by ASG-KU.
• Operate, maintain, and install communications systems including outside plant (OSP) and inside plant (ISP).
• Provide live event services for ceremonies, concerts and other live events including digital audio system setup and operation
• Maintain all deployable audio and visual systems to manufacturers standards
• Assist with deploying two event audio systems simultaneously. 

Skills on Resume: 

• First-Class Customer Service (Soft Skills)
• Audio Recording Assessment (Hard Skills)
• IT Support (Hard Skills)
• Equipment Management (Hard Skills)
• AV Installation (Hard Skills)
• System Maintenance (Hard Skills)
• Communication (Hard Skills)
• Live Event Support (Hard Skills)

Job Summary: 

• Setup, operate and strike all in-house equipment and rented or client provided AV equipment.
• Supports indoor and outdoor events consisting of Audio, Video and Lighting equipment.
• Participates in the coordination and planning of these events, which includes attending meetings, site visits and calls.
• Ensures an accident-free learning and work environment
• Enforcing safety rules and assisting students when operating scenery shop tools and equipment. 
• Assists in the construction of theatre scenery, placement and rigging of scenery for departmental productions. 
• Provides guidance to student workers in the construction of theatre scenery. 
• Assists the student in the operation of lighting and sound equipment, including control boards, microphones and speakers. 
• Coordinates with the Operations Manager and the Technical Director on the remaining of work study students, tech theatre students, and general students
• Provides productive feedback and process improvement ideas to manager. 
• Installs and maintains projectors, multiple devices in the multimedia podiums and interface cabling
• Provides technical assistance and support for AV hardware and software for staff and faculty on campus and maintains service level objectives.

Skills on Resume: 

• Technical Proficiency (Hard Skills)
• Event Coordination (Soft Skills)
• Safety Management (Soft Skills)
• Scenic Construction (Hard Skills)
• Sound and Lighting (Hard Skills)
• Student Support (Soft Skills)
• Technical Maintenance (Hard Skills)
• Communication (Soft Skills)