ASSOCIATE TECHNICIAN JOB DESCRIPTION

An Associate Technician in a regulated laboratory or manufacturing setting owns something deceptively concrete: the procedural integrity of every task performed at the bench or on the floor. GMP compliance and GLP regulations are not background conditions here - they are the daily standard against which every action is measured. Aseptic technique, sample handling, and equipment sterilization require a technician who can execute without improvisation. The role reports into laboratory or production supervision and supports scientists, quality teams, and shift leads whose output depends on consistent, traceable work at the technician level.

As the Associate Technician, you execute hands-on laboratory and production tasks - from glassware preparation and environmental monitoring to in-life data collection and SOP documentation - that keep GMP-regulated studies and manufacturing batches on schedule. You work within a structured team environment under the direction of a Group Leader or Production Supervisor, where shift accountability and procedural accuracy determine study and batch outcomes.

Career Impact: Hands-on GMP and GLP experience at the Associate Technician level builds the compliance fluency that hiring managers in biopharmaceutical and contract research organizations specifically screen for when filling Senior Technician roles.

Business Impact: Study validity and batch release timelines depend directly on the accuracy of in-life observations, aseptic processing steps, and sample chain-of-custody records that this technician owns on every shift.

Growth Opportunity: Exposure to FDA QSR frameworks, aseptic qualification, and study protocol execution expands the technical foundation needed to advance into Lead Technician, Study Coordinator, or Quality Associate positions within regulated industries.

• Execute laboratory preparation activities including glassware cleaning, sterilization, and equipment distribution to support study and production readiness.
• Administer test materials, collect biological samples, and record in-life data in compliance with study protocols and GLP regulations.
• Perform environmental monitoring, in-process testing, and inspection activities to verify manufacturing and study conditions meet required standards.
• Maintain and operate process equipment including autoclaves, sterilizers, and computer-controlled manufacturing systems according to approved procedures.
• Monitor team adherence to SOPs and internal procedures, escalating deviations and safety incidents to the supervisor without delay.
• Document all activities with the accuracy and traceability required by FDA QSR, GMP, and applicable regulatory frameworks.
• Participate in continuous improvement initiatives including 5S, kaizen events, and safety walkthroughs to support operational standards.
• Support senior technicians and scientists by troubleshooting equipment issues and maintaining inventory of supplies and materials.

• High school diploma or GED; college-level coursework in biological or physical sciences, or an Associate's degree in a related field, is preferred or equivalent work experience.
• 2 or more years of relevant laboratory or regulated manufacturing experience, with demonstrated hands-on execution in a GMP or GLP environment.
• Familiarity with GMP, GLP, and FDA Quality System Regulation (QSR) requirements as they apply to daily technician responsibilities.
• Ability to follow SOPs, engineering drawings, and written work instructions precisely and maintain complete, accurate records of all activities.
• Physical capability to lift up to 50 lbs, stand for extended periods, perform repetitive physical tasks, and tolerate variable temperature and humidity conditions.
• Demonstrated ability to identify procedural deviations, escalate safety hazards, and respond appropriately to environmental or compliance incidents.
• Effective oral and written communication skills with proven ability to work within a structured team environment across shifts.

• BioWorks Certificate or equivalent credential demonstrating experience working in an FDA-regulated industry.
• Completion of aseptic gowning qualification or demonstrated familiarity with biosafety containment levels 1, 2, or 3 procedures.
• LEAN, Operational Excellence, or Six Sigma training with practical application to laboratory or production process improvement.
• Prior experience maintaining animal study records, performing husbandry procedures, or supporting in vivo research operations.

• SOP compliance rate, measured by audit findings per shift across documented technician tasks.
• Deviation and incident report rate, tracking escalations initiated within the required response window.
• Batch and study documentation accuracy, measured by QA review error rate per completed work order.
• Environmental monitoring out-of-specification event rate, reflecting procedural adherence during active processing.
• Equipment preparation turnaround time, measured against shift schedule requirements for sterilized glassware and supplies.
• Typical tools: laboratory data management systems (commonly Provantis or equivalent); process equipment control interfaces (commonly autoclave and washer control panels).

• Base Salary Range: $38,000 to $52,000 per year, depending on experience and location.
• Bonus: Shift differential and occasional overtime pay; annual merit increases common.
• Equity: Typically not offered at this level in regulated manufacturing or CRO settings.
• Health Benefits: Medical, dental, and vision coverage; employer contribution varies by organization.
• PTO: 10 to 15 days annually; rotating shift schedules may include holiday rotation.
• Common Perks: On-site safety training, tuition reimbursement for science coursework, uniform or PPE provision.

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Candidates for this position are considered without regard to race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected under applicable federal, state, or local law. Employment in this role is contingent on successful completion of a background check and, where applicable, drug screening consistent with regulatory requirements in life sciences environments. Reasonable accommodations will be made for qualified individuals with disabilities throughout the application and employment process. Applicants must be authorized to work in the United States.

The Media Prep & Lab Services Associate Technician owns the full cycle of glassware and equipment preparation, from cleaning and sterilizing to distributing supplies that keep laboratory operations running, while reinforcing GMP practices and training fellow technicians. Working within the Media Prep Lab Services team and reporting to the Supervisor, this technician shapes daily output quality and operational efficiency across campus partner groups.

Key Responsibilities

• Execute glass wash and equipment preparation activities, including cleaning, sterilizing, preparing, and distributing glassware and equipment.
• Work with the Supervisor and Lead Technician to prioritize tasks, maximize efficiency, and support department goals; partner with Media Prep Lab Services groups across campus to share best practices.
• Demonstrate technical expertise and mastery of equipment and instruments; train other technicians and serve as a technical resource to resolve issues.
• Adhere to and reinforce GMP practices; maximize equipment utilization, production output, and documentation efficiency while meeting safety and quality requirements.
• Collaborate effectively within the team to complete assigned tasks; involve the Lead and Supervisor when events may impact safety or production; voice opinions constructively while supporting agreed upon goals.
• Adhere to all safety guidelines, respond to safety incidents, notify the supervisor immediately of hazards, and support the team in creating a safer work environment.
• Monitor team adherence to Internal Procedures, SOPs, and departmental procedures; participate in process improvement initiatives and help resolve operational issues.
• Communicate professionally with peers, customers, and the supervisor, providing routine progress updates and maintaining appropriate glassware inventory levels.
• Author or revise Internal Procedures or SOPs as applicable; assist team in assigning tasks and coordinate team events in alignment with department needs.
• Ensure work of team is completed by end of day; provide a positive example through technical proficiency, quality, GMP adherence, teamwork, and productivity.

Required Qualifications

• High School Diploma or GED; completion of college-level coursework in biological or physical sciences, or an AA/AS Degree in a related science major.
• At least 1 year of relevant experience.
• Mechanical aptitude and familiarity with sterilizing and cleaning equipment required; LEAN or other Operational Excellence training a plus.
• Ability to solve problems and troubleshoot equipment.
• Computer skills including ability to operate computers to enter work orders, purchase orders, and notifications.
• Interpersonal, organizational, and oral and written communication skills with proven ability to work effectively in teams; must be customer service oriented, a self-starter with strong attention to detail, and able to demonstrate successful collaboration.
• Must be able to lift 40 lbs, stand for extended periods, work weekends, off-shift, and overtime as required; must provide technical support and training for new technicians; must have a valid driver's license and clean driving record.
• Relocation benefits are not available for this job posting.

Reporting to the Supervisor of Production Operations, the Advanced Associate Technician shapes manufacturing quality at Beckman Coulter Diagnostics by following SOPs, engineering drawings, and FDA requirements to sustain on-time work order completion within the Chaska, MN Production Operations team. Partnering with cross-functional team members, this technician contributes to lean manufacturing improvement and ensures GMP, QSR, and ISO compliance that directly supports diagnostic product reliability.

Primary Duties

• Train to Standard Operating Procedures (SOPs) and follow engineering drawings, work orders, and written and verbal specifications while maintaining FDA requirements.
• Assure compliance with FDA Quality System Regulations (QSR), Good Manufacturing Practices (GMP), and ISO regulatory requirements.
• Identify and recommend quality improvements in production methods, equipment performance, product quality, and efficiencies.
• Work cooperatively with cross-functional team members to troubleshoot issues and ensure emphasis on quality.
• Learn and participate in the company's lean manufacturing principles.

Skills & Qualifications

• High school degree or equivalent.
• 2–5 years of relevant experience required.
• Experience in a regulated industry preferred (e.g., FDA, ISO).
• Ability to complete appropriate paperwork, maintain accurate records of production, and report status of work.
• Proficiency with Microsoft Office applications including Word, PowerPoint, and Excel, and the basic Windows operating system.

Sitting at the intersection of experimental physics and hands-on technical support, the Associate Technician sustains the research capacity of the Neutron Symmetries group in Oak Ridge National Laboratory's Physics Division by maintaining vacuum, cryogenic, and electronic systems for neutron physics experiments. Operating across graduate, post-doctoral, and staff teams within the Physical Sciences Directorate, this technician enables compliant, high-productivity experimental work that advances the division's scientific output.

Duties

• Provide technical support for neutron physics experiments, including vacuum, cryogenic, and electronic systems.
• Provide technical support for experimental work across the division when needed.
• Work with others to maintain a high level of technical productivity.
• Assist graduate and undergraduate students, post-docs, and staff.
• Present and report technical results in a timely manner.
• Ensure compliance with environment, safety, health, and quality program requirements.
• Maintain strong dedication to the implementation and perpetuation of values and ethics.

Requirements

• Associate's degree in nuclear physics, high energy physics, engineering, or related STEM discipline with a minimum of 2 years of experience; HS/GED with a minimum of 4 years of experience will also be considered.
• Familiarity with laboratory electronics, cryogenic systems, and/or vacuum systems hardware.
• Laboratory skills including design and fabrication, electronics, control systems, vacuum systems, and/or cryogenic systems; hands-on experience with a wide range of hand tools, power tools, and laboratory instrumentation.
• Skills applicable to 3D design and fabrication using 3D printers and various materials, and basic PCB board design.
• Experience with SolidWorks or similar 3D engineering and design software.
• Demonstrated ability and willingness to acquire new knowledge and learn new skills; superior interpersonal, verbal, and written communication skills.
• Ability to work with a measure of autonomy, collaborate in a team environment, set priorities, and adapt to ever-changing needs in a fast-paced research environment.

Embedded within the field service team, the Associate Technician delivers on-site maintenance, troubleshooting, and repair of printing equipment while maintaining customer satisfaction through professional service and accurate record keeping. Working closely with senior technicians and the help desk team, this technician builds equipment reliability and supports the seamless resolution of client issues across deployment and service operations.

Core Functions

• Troubleshoot and perform maintenance on printing equipment while providing customer service to clients on-site and through issue resolution.
• Accurately diagnose equipment problems, identify the correct remediation solution, and determine the best cost approach to implement repairs.
• Perform routine equipment installations, moves, additions, changes, scripted image loading, unit diagnostics, and replaceable unit swapping as part of a deployment team.
• Perform preventive maintenance on a variety of equipment as directed by supervisor; maintain an accurate inventory of parts with annual audits conducted.
• Report status of open job tickets to help desk team members and supervisor; provide support to senior team members when completing complex repairs or installations.
• Maintain familiarity with customer equipment and network to identify trends, patterns, and underlying causes of problems.
• Maintain organization and cleanliness at the customer site; keep accurate records and logs of all service performed with details of customer concerns and requests.
• Ensure professionalism in actions, demeanor, dress, and attitude throughout service delivery; maintain cross-functional knowledge within Curvature to respond to service delivery in a collateral role.
• Maintain knowledge and certification necessary to support computer equipment and peripherals; be flexible to work varied schedules including overtime up to 20% and on-call service after hours and on weekends.

Qualifications & Experience

• High school diploma; two- to four-year college degree preferred but not required.
• 1 year of industry experience with IT networking hardware or equivalent combination of education and experience, including knowledge of CATOS-based fixed configuration switches and modern warehouse procedures.
• Must be eligible to receive a government security clearance to service government clients; must have a clear driving record for three years and be able to lift, push, carry, or pull up to 65 lbs and bend, kneel, and work with arms raised for prolonged periods.
• Knowledge of network protocols, testing methodology, topology, and cabling plant.
• Ability to interpret schematics, blueprints, and diagrams; proficiency in Microsoft Suite and ability to use a personal computer and various software packages.
• Ability to accurately follow instructions, retain technical information quickly, and establish priorities both independently and as part of a team.
• Strong written, verbal, and electronic communication skills with proven organizational and teaming behaviors.

A key member of the laboratory operations team, the Associate Technician delivers equipment calibration, preventive maintenance, and safety program checks that keep testing and measurement workflows running to standard. Collaborating across cross-functional teams, this technician supports machine documentation and process improvement initiatives that strengthen operational consistency at plant and testing facilities.

Functions

• Embrace and adhere to all safety policies.
• Work on semi-routine assignments, recognizing when deviation from accepted practice is necessary.
• Follow established procedures on routine work and require instructions only on new assignments.
• Follow instructions and checklists to operate equipment, take measurements, and perform routine tests.
• Compile research data, operating records, and reports of test results.
• Perform safety program checks and preventive maintenance on laboratory equipment.
• Work with cross-functional teams to establish best practices for machine documentation, including work instructions and SOPs.
• Perform machine calibrations and become familiar with industry governing standards.
• Travel up to 10% to plant and testing facilities as required.

Experience & Qualifications

• Typically less than 1 year of related experience required.
• Experience with AutoDesk Inventor or Creo, LabVIEW and data acquisition, and PLC/HMI programming and integration.
• Basic computer skills including Microsoft Office Suite, email, and web-based navigation.
• Ability to prioritize multiple projects and tasks effectively and communicate across all levels of the organization.
• Experience working on a cross-functional team.
• Must be able to lift up to 70 lbs, reach at least 4.5 feet off the ground, and tolerate 120–140°F environments for short intervals.

Accurate electronic diagnostics and component-level repair of PC hardware depend on the Associate Technician, who troubleshoots and restores equipment while maintaining service records and cleanliness standards across the repair department. Based within the service team and attending regular training sessions scheduled by the Manager, this technician sustains equipment quality and supports reliable turnaround for all units serviced.

Accountabilities

• Troubleshoot and repair electronic equipment to the board or component level, including final cleaning of components.
• Perform accurate record keeping and quality measures for all repairs completed and repair parts used.
• Maintain comprehensive knowledge of all PC hardware in the field.
• Provide written and verbal communication to appropriate groups concerning equipment repairs.
• Document and maintain service notes on common failures and solutions.
• Attend regular training sessions scheduled by the Manager.
• Clean and address cosmetic issues on all equipment serviced by the department as needed.
• Maintain a clean and orderly work area throughout the shift.

Technical Qualifications

• High school degree or GED.
• Experience with and knowledge of proper soldering techniques.
• Basic understanding of test equipment and diagnostic software.
• Ability to solve hardware and software problems through analysis and troubleshooting.
• Working knowledge of MS DOS and MS Windows environment.
• Effective oral, written, and interpersonal communication skills; ability to follow procedures and work well in a team or individually.

Embedded within the Operations cell, the Associate Technician: Operations develops repair, fault diagnosis, and ATP testing capability for customer units and new build products within an aerospace and defence manufacturing environment. Working closely with quality, engineering, and training teams across the shop floor, this technician refines continuous improvement practices and upholds inspection standards that directly support customer satisfaction and product compliance.

Areas of Ownership

• Undertake fault diagnosis of returned items and units that fail ATP, and provide comprehensive strip reports.
• Carry out repair and test of customer units and perform final ATP of customer units as required.
• Assemble new build products and carry out repair of customer products in accordance with drawings and manufacturing instructions.
• Become part of the training team in Operations that delivers various training packages across the shop floor.
• Carry out first-off and patrol inspection of non-approved operators' work in line with their scope of approval.
• Identify problems and issues and recommend solutions to prevent recurrence.
• Act as the cell link into quality, engineering, and other areas of the business as needed.
• Review job progress on an annual basis with the objective of achieving continuous improvement in line with the Company Mission.
• Maintain awareness and attend training courses applicable to Company and self-development; adhere to Company Procedure at all times.

Professional Experience

• IPC certified; full understanding of the responsibility of holding an Ultra PCS certified inspection stamp.
• 3 years of experience within an aerospace/defence environment and/or a formal engineering qualification (NVQ/C&G/ONC or equivalent).
• A minimum of 6 months of broad-based cell experience with an understanding of the range and complexity of products the cell produces.
• Thorough knowledge of continuous improvement methods, in particular lean, with the ability to constructively challenge operations or instructions not deemed most effective.
• Full understanding of the expectations and requirements of the primary customer.
• Evidence of an eye test within the last 2 years with appropriate actions taken where required.
• Willingness to undergo BPSS security checks.

As the Associate Technician, this role leads hands-on research support across in vivo laboratory studies, executing animal handling, sample collection, and data recording in compliance with SOPs, GLP regulations, and study protocols. The In Vivo Operations team relies on this work to maintain scientific integrity and on-time study execution under the direction of the Group Leader, In Vivo Operations, with reporting to the Supervisor, In Vivo Laboratory.

Activities

• Observe and execute activities consistent with study protocols, SOPs, GLP regulations, and safety and health practices.
• Administer test and control materials by various routes including gavage, capsule, diet/drinking water, intravenous, intramuscular, intraperitoneal, and subcutaneous.
• Administer various types of anesthesia and perform euthanasia of animals.
• Gather in-life and husbandry data for various study types including body weights, clinical observations, and food consumption; review husbandry data as required.
• Handle and restrain animals of various species under animal bio-safety levels 1, 2, and/or 3 containment procedures as required.
• Perform reproductive-specific procedures including mating, handling pregnant and nursing animals, and handling, sexing, and identification of pups.
• Collect samples and specimens; observe, record, and report abnormal findings to the veterinarian.
• Perform animal identification procedures, assist in surgeries, and perform necropsies and tissue harvest per study protocol.
• Use Provantis system proficiently to collect and record data.

Position Requirements

• High school diploma or equivalent with at least 2 years of related experience, or Associate's degree.
• Demonstrates knowledge and application of standard scientific principles, theories, and concepts, including basic study design and execution.
• Basic computer skills and familiarity with Microsoft Word, Excel, and Outlook.
• Ability to wear PPE including N95 respirator or PAPR for extended periods; ability to stand for extended periods and perform repetitive and strenuous activities.
• Ability to push/pull up to 100 lbs and lift up to 50 lbs; ability to withstand exposure to constant or intermittent high temperatures and humidity.
• Able to work overtime, rotating weekends, and holidays as necessary.

Associate Technician Field Ops builds the highest-quality technical service delivery for SITA customers, maintaining and configuring systems and products in accordance with customer contracts and SLAs across both internal and external accounts. Success in the position means ensuring maximum service availability, coordinating incident resolution with resolver groups and the Service Desk, and sustaining customer satisfaction through proactive maintenance and clear operational documentation.

Operational Focus

• Provide Service Operations support to internal and external customers in accordance with customer contracts and SLAs; act as customer SPOC when required, coordinating interventions with resolver groups and the Service Desk.
• Carry out incident and problem management support and coordinate resolution with appropriate resolver groups, initiating timely escalations as necessary.
• Manage replacement of faulty equipment through use of spares and ensure timely replenishment per sparing policy; proactively detect problems and ensure resolution of customer issues.
• Use appropriate tools and equipment to perform installations, interventions, and repairs in accordance with Service Operations guidelines; adhere to installation guidelines and industry best practices.
• Carry out preventive and proactive maintenance of equipment and monitoring of systems and services per agreed schedules.
• Perform Change Management, Configuration Design, and Implementation of supported Products and Systems; liaise with local suppliers in the provision of services and report to management.
• Document resolutions, lessons learned, known errors, and operational knowledge for improved services; provide on-site support during service cutover.
• Perform assigned tasks on a 24x7 shift basis and provide call-out services where required.

Knowledge Skills & Abilities

• Previous experience in technical support activities for LAN/WAN equipment.
• ITIL Foundation Certificate or other entry-level technology certifications; recognized industry certifications at beginner level.
• Knowledge of network protocols and desktop, laptop, and printer industry standards.
• Ability to install and configure end-user applications and software.
• Ability to analyze, draw conclusions, and create solutions to moderately complex customer problems; ability to build relationships with peers and management both internally and with clients.
• Strong skills in information gathering and processing, customer focus, communication, teamwork, results orientation, and impact and influence.

The Associate Production Technician produces consistent, GMP-compliant vaccine manufacturing output by executing aseptic processing, equipment operation, and environmental monitoring within the VMF team at a facility operating on rotating 12-hour night shifts. Working alongside operations and support personnel and coordinating with Quality and Logistics, this technician advances product traceability and manufacturing readiness across validation, sanitization, and in-process testing activities.

Key Deliverables

• Work collaboratively with all operations and support personnel, performing manual and automated processing of vaccine manufacturing equipment and general troubleshooting tasks.
• Execute all documentation and clerical functions necessary for proper accountability and traceability of product; maintain, inventory, and transport all required processing equipment, materials, supplies, and products.
• Operate various computer-controlled process support and process equipment including washers, autoclaves, vial fillers, lyophilizers, and capping and inspection machines.
• Perform housekeeping, facility sanitization, and decontamination according to approved procedures; complete in-process testing and inspections supporting vaccine manufacturing, validation, and development processes.
• Identify and address compliance, environmental, safety, and process deviations and escalate to appropriate personnel.
• Schedule and perform environmental monitoring during processing and record results in the computerized database system, coordinating with Quality and Logistics as required.
• Attend and actively participate in safety and housekeeping walkthroughs, 5S, kaizen events, and lean six-sigma, quality, safety, or environmental training initiatives; serve on safety, quality, and other committees as required.

Minimum Qualifications

• Minimum of High School Diploma or equivalent required.
• BioWorks Certificate (working in an FDA regulated industry); must be able to successfully pass Aseptic gowning qualification.
• Must be willing to work 12-hour night shifts (6:00 PM–6:30 AM) on a rotating 2-2-3 schedule including alternating weekends and holidays.
• Must be willing to work various shifts.
• Must be able to demonstrate basic computer literacy including internet browsers, email, and word processing.
• Must be willing and able to lift 50 lbs and be vaccinated/blood tested for titer for products manufactured within the facility if needed.

Reporting to senior test technicians and engineers at Oshkosh Corporation, the Associate Technician supports prototype and sustaining product validation by assisting in vehicle testing, configuration changes, and the assembly and disassembly of complex mechanical structures and test stands. Partnering with engineers across Test and Development, this technician advances new product development outcomes by ensuring safe equipment operation and clear communication throughout all testing and fabrication activities.

Role Responsibilities

• Assist in collaboration between engineers and technicians in testing of prototypes and current products.
• Obtain knowledge of vehicle systems including electrical, pneumatic, and hydraulics to conduct tests, record data, troubleshoot systems, and perform configuration changes.
• Assist engineers and senior technicians in the assembly and/or disassembly of complex parts, mechanical structures, and test stands.
• Maintain a safe work environment, adhering to all safety procedures during all aspects of job performance including regular exposure to personal and physical hazards.
• Operate heavy equipment and machinery or drive vehicles as required for testing or material handling.
• Communicate effectively with others to understand and execute on given directions and instructions.

Education & Experience

• Technical Diploma or equivalent; Technical Diploma with Apprenticeship experience preferred.
• Certified Welder (CW) (internal certification required by Commercial).
• Ability to obtain a Commercial Driver's License (CDL) or Telehandler and AWP operator license.
• Ability to understand automotive and mechanical terms and demonstrate effective decision-making abilities.
• Capable of working effectively within a team setting while maintaining professionalism.
• Ability to travel 10%.