ASSOCIATE CLIENT MANAGER SKILLS, EXPERIENCE, AND JOB REQUIREMENTS

Updated: Aug 4, 2024 - The Associate Client Manager excels in fostering client relationships and resolving issues, demonstrating adeptness in logic, deductive reasoning, problem-solving, and critical thinking. With exceptional organizational skills, this role effectively manages a wide array of clients, showcasing a proactive attitude and self-motivation. Expertise in communication, collaboration with various teams, and retail experience in merchandising and brand management, along with knowledge of Space Management and Merchandising analysis, are key competencies.

Summary of Associate Client Manager Knowledge and Qualifications on Resume

1. BS in Business Administration with 3 years of Experience

  • Experience in servicing large corporate clients
  • Experience in performing due diligence checks on corporate customers
  • Understanding of relational databases such as MS SQL Server
  • Previous sales and client management experience
  • Proficiency in AML/CFT regulations and guidelines
  • Be sensitive to operational and financial crime risks
  • Strong collaborative skills to work with stakeholders
  • Self-starter to take up ad-hoc tasks and projects
  • Demonstrate management and leadership aptitude
  • Proven ability to prioritize competing demands
  • Possess good Microsoft Office skills
  • Be passionate about learning new technologies

2. BA in Communications with 2 years of Experience

  • Experience working with client relationships and client issue resolution
  • Strong logic, deductive reasoning, problem-solving, and critical thinking skills
  • Strong organization skills across a large and diverse range of clients
  • Readiness to become acclimated quickly, and self-motivated
  • Skilled and effective communicator
  • Working experience in dealing with production-level users
  • Able to work collaboratively with internal and external teams
  • Retail experience with merchandising, brand or category management
  • Knowledge of Space Management production
  • Understanding of Merchandising analysis department management

3. BS in Marketing with 5 years of Experience

  • Experience with the implementation of HQ space management applications
  • Experience with production use of space management, relational planogram database, and related modules
  • Proficiency with BI Tools ( ex. PowerBi, Tableau, SQL) 
  • Demonstrated strength in analytics 
  • Able to work with teams and working in a matrixed environment 
  • Have the ability to time management
  • Highly proficient in data analysis and Microsoft Office 
  • Experience in consulting, information, technology, and analytics 
  • Proficiency with demonstrated expertise in syndicated data analysis
  • Experience working with complex client relationships and client issue resolution
  • Familiar with the CRM client management process