Job Summary:

• Provide excellent Customer Service with an emphasis on generating Repeat Business.
• Maintain a positive professional image at all times.
• Supervise total golf operation in a professional manner including outside services staff, starters/marshals and driving range
• Provide welcoming greetings to Members and Guests ensuring the check-in process is smooth and efficient.
• Monitor the Pace of play performing starter/marshal duties
• Perform day-to-day golf operation duties including tee sheet management, daily reporting and opening/closing of golf shop.
• Assist with tournament operations for member association groups and outside events.
• Manage GHIN Handicap and Golf Genius software programs
• Provide quality golf instruction to individuals, groups and juniors.
• Maintain an attractive, orderly golf shop assisting in merchandise displays, inventory control and sales.
• Understand, support and promote facility goals and marketing efforts.
• Value placed on golf experience and ability to navigate Point-of-sale, GHIN and Golf Genius software programs. 

Skills on Resume: 

• Exceptional Customer Service (Soft Skills)
• Professionalism (Soft Skills)
• Supervisory Skills (Hard Skills)
• Communication Skills (Soft Skills)
• Organizational Skills (Hard Skills)
• Knowledge of Golf Software Programs (Hard Skills)
• Golf Instruction Abilities (Hard Skills)
• Sales and Merchandising Skills (Hard Skills)

• Provide an exceptional service environment, meeting and exceeding the expectations of members
• Maintain consistent communication with the Head Golf Professional and applicable Golf Committee members
• Assist with the Men’s, Ladies, Mixed, and Junior Golf programs
• Provide private and group instruction and collect all golf fees.
• Coordinate daily play, starting and monitoring the pace of play
• Assist in all aspects of the Golf Shop Operation, including opening, closing and merchandising
• Maintain a regular schedule of playing with members and guests
• Compete in NEPGA tournaments
• Continue personal and professional growth during the winter season
• Compile lists of prospective customer groups for use as sales leads
• Collaborate to establish relationships and 
• Educate potential customer groups on promotions provided by Loveland Golf Courses.
• Support marketing and promotion efforts.

• Exceptional Customer Service Skills (Soft Skills)
• Effective Communication Skills (Soft Skills)
• Program Management (Hard Skills)
• Teaching and Instruction (Hard Skills)
• Course Management (Hard Skills)
• Golf Shop Operations (Hard Skills)
• Active Participation in Golf Activities (Soft Skills)
• Continuous Learning and Professional Growth (Soft Skills)

Job Summary:

• Coordinates with the Head Golf Professional and 1st Assistant Golf Professional in the opening and closing of the facility
• Coordinates and provides golf lessons for the general public within the City's programs including adults, youth and seniors
• Assists golf play activities on the golf course
• Collects green fees, lesson fees and program fees and marketing of golf programs
• Facilitating golf tournaments and leagues
• Assists with all aspects of golf shop merchandising and inventory management
• Coordinates and runs the junior program and teaches City lessons
• Maintains rental and SNAG equipment
• Service Golf club re-gripping 
• Lead instructor of golf clinics
• Working to collaborate with the Head of Golf Operations and Golf Operations Coordinator
• Enhance all City of Loveland's Golf Courses and City of Loveland's image through quality customer service to all golfers.
• Assist Shop Merchandiser in all aspects of the golf shop operation including buying, monthly inventory utilizing YellowDog Inventory Software.
• Support the Head Golf Professional/Director of Golf in promoting a positive, interactive and team-oriented atmosphere within the golf operation.

Skills on Resume: 

• Golf Instruction (Hard Skills)
• Customer Service (Soft Skills)
• Event Coordination (Hard Skills)
• Inventory Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Equipment Maintenance (Hard Skills)
• Junior Program Coordination (Hard Skills)
• Marketing and Promotion (Hard Skills)

Job Summary:

• Assist the Head Golf Professional/Director of Golf in fulfilling his role as the Golf Ambassador in his absence.
• Provide a high level of consistent and proactive service to members and guests.
• Communicate efficiently and effectively with members.
• Know and administer Trump National Colts Neck rules and guidelines.
• Lead in the execution of the club’s tournament program with utmost detail and intent.
• Assist with the execution of the women’s golf program.
• Work with outing organizers to provide world-class outing experience to local organizations.
• Help reach and exceed budget goals by managing the golf staff schedule.
• Develop and enhance relationships with all department heads to gain better understanding of entire club operation.
• Provide lessons and clinics to members appealing to all skill and experience levels.
• Meet weekly with the Head Golf Professional/Director of Golf to give and receive feedback while planning for the week ahead.
• Enhance managerial skills to better develop leadership qualities and traits.

Skills on Resume: 

• Leadership (Soft Skills)
• Customer Service (Soft Skills)
• Communication (Soft Skills)
• Knowledge of Rules and Guidelines (Hard Skills)
• Tournament Management (Hard Skills)
• Program Coordination (Hard Skills)
• Event Planning (Hard Skills)
• Budget Management (Hard Skills)

Job Summary:

• Greet each guest in a polite a courteous manner.
• Perform basic bookkeeping and cash register functions as relate to the POS and SMS systems.
• Responsible for being familiar with retail merchandise and assisting in sales.
• Maintain knowledge of golf equipment and all other areas of golf.
• Responsible for maintaining a clean and orderly work area and ensuring the golf shop floor area is neat and presentable.
• Enroll in the PBC Golf Academy training programs and give golf instruction as certified by the Golf Academy and the PGA.
• Work towards PGA and/or LPGA membership and supervise outside staff
• Assist with the coordination of tournament groups.
• Maintain a professional appearance and demeanor at all times.
• Comply with all Pebble Beach Company safety and health policies and procedures.
• Perform reasonable tasks and projects by the Head Pro/manager or Assistant managers.

Skills on Resume: 

• Customer Service Skills (Soft Skills)
• Bookkeeping and Cash Handling (Hard Skills)
• Product Knowledge (Hard Skills)
• Golf Knowledge (Hard Skills)
• Organization and Cleanliness (Soft Skills)
• Golf Instruction (Hard Skills)
• Supervisory Skills (Soft Skills)
• Event Coordination (Soft Skills)

Job Summary:

• Hire, train, schedule, support, review, discipline, and terminate golf staff
• Maintain the highest possible levels of employee morale and department productivity.
• Coordinate and facilitate golf programs, including clinics, tournaments, and junior golf programs.
• Promote and secure tournament and group outings of 16 players or more by marketing and 
• Making sales calls to golf clubs, associations, organizations, charities, businesses, and corporations.
• Maximize the tee sheet on a daily basis for the following two weeks, 
• Identifying areas or play conflict or little play as well as to yield and maximize golf course occupancy.
• Understand and analyze all financial information
• upcoming revenue and expense projections for golf operations.
• Display an expert level knowledge and understanding of the Rule of Golf.
• Play and practicing as often as scheduled allows to further develop as a complete golf professional.
• Promote the game of golf 

Skills on Resume: 

• Hiring Skills (Hard Skills)
• Training Expertise (Hard Skills)
• Scheduling Proficiency (Hard Skills)
• Supportive Leadership (Soft Skills)
• Performance Review (Hard Skills)
• Disciplinary Action (Soft Skills)
• Termination Procedures (Hard Skills)
• Financial Analysis (Hard Skills)