Job Summary:

• Lead in the operations, holding team members and themselves accountable to Chick-fil-A standards
• Serve on a leadership team of other leaders that oversees daily business operations
• People development: train, develop, and care for team members under leadership
• Take ownership of all aspects of the operations
• Help prepare, cook, and assemble food for guests daily
• Demonstrate servant leadership in all areas of business
• Meet with the general manager and Don for continual leadership development
• Assist in personnel scheduling, cover on-air and producing duties
• Ensure affidavits are completed in a timely manner.
• Assist in the training of new employees, and monitor and order supplies.
• Accept leadership responsibilities when the DO is out of the office or unavailable.
• Prepare written content, visual images, audio material and video footage for websites, blogs or other social media platforms.

Skills on Resume:

• Accountability (Soft Skills)
• Business Operations (Hard Skills)
• People Development (Soft Skills)
• Operational Ownership (Soft Skills)
• Food Preparation (Hard Skills)
• Servant Leadership (Soft Skills)
• Leadership Meetings (Soft Skills)
• Employee Training (Soft Skills)

Job Summary:

• Management Activities: planning, organization, and control
• Ensure day-to-day management of operations
• Ensure respect for operational standards regarding Guest Experience
• Implement and maintain processes to enhance the guest’s experience of feeling somewhere else
• Follow-up and quickly resolves customer complaints
• Identify areas of improvement to ensure processes are put in place to facilitate workflow
• Manage and coach the Guest Experience leadership team
• Prepares various reports related to Guest Experience and employees
• Ensures proper functioning operations, equipment of various services
• Records any guest incidents that has occurred, and the actions taken to correct the situation

Skills on Resume:

• Strategic Planning (Hard Skills)
• Operations Management (Hard Skills)
• Guest Standards (Hard Skills)
• Process Improvement (Hard Skills)
• Complaint Handling (Soft Skills)
• Workflow Optimization (Hard Skills)
• Team Coaching (Soft Skills)
• Reporting (Hard Skills)

Job Summary:

• Assign tasks and distribute activities within the team
• Responsible for the motivation and development of employees
• Ensure the implementation of changes required for the smooth operation of the sector
• Ensure the respect of the defined rituals in accordance with established standards.
• Participates in the recruitment, selection, training, development and evaluation of staff
• Participates in the development of work schedules in a proactive fashion to ensure the operations are well managed and staffed
• Ensures good team spirit and good synergy within all departments, leadership and collaboration
• Supervise staff in order to maintain a work climate conducive to the retention and mobilization of personnel
• Support employee development through coaching, motivation and challenges
• Create strategies for implementing agent incentives, announcing product releases and coordinating conventions.
• Implement effective processes and standard operating procedures.
• Organize and schedule effective webinars to support agent training and recruiting.

Skills on Resume:

• Task Management (Hard Skills)
• Employee Development (Soft Skills)
• Change Implementation (Hard Skills)
• Ritual Adherence (Hard Skills)
• Staffing Processes (Hard Skills)
• Scheduling (Hard Skills)
• Team Synergy (Soft Skills)
• Staff Supervision (Soft Skills)

Job Summary:

• Evaluate performance and potential of all distribution center functions
• Address performance gaps and take corrective action to ensure delivery against operating objectives
• Identify opportunities to improve processes that result in lowered expense and/or improved execution with an understanding of how each change affects key stakeholders. 
• Prepares operating budgets for assigned warehouse, reviews and finalizes operating budgets with the Director of Operations. 
• Accountable for developing and implementing work processes that ensure achievement of budgetary and service goals. 
• Support preparation of and delivery against annual operation plans for campus operations
• Create high customer service expectations among team members, monitor results, address gaps. 
• Communicate with Account Team, Customer Service, Senior Leadership, and Customer on any late deliveries, special requests, or service gaps.
• Direct the adoption and use of improved processes, new assets, and new facilities
• Accountable for achieving incremental business results from the use of these investments.

Skills on Resume:

• Performance Evaluation (Hard Skills)
• Gap Analysis (Hard Skills)
• Process Improvement (Hard Skills)
• Budget Management (Hard Skills)
• Operational Planning (Hard Skills)
• Customer Service Management (Soft Skills)
• Stakeholder Communication (Soft Skills)
• Investment Utilization (Hard Skills)

Job Summary:

• Collaborate cross-functionally with other business units to ensure customer satisfaction, further company initiatives, and drive company results.
• Maintain a safe environment for team members and visitors in accordance with company policies and health and safety regulations
• Accountable for providing a safe work environment, elimination of accidents, and the security of distribution center facilities and team members while on property. 
• Oversee record keeping, regulatory compliance, inspections, audits, safety training, associate development, etc.
• Assist in the development of individual and team performance improvement goals aimed at supporting achievement of campus and company objectives. 
• Support succession planning, team building, and engagement activities
• Report on webinar attendance and relay the data to presenters for follow-up
• Coordinate incentive programs with cross-functional teams to ensure agent retention.
• Manage the supply and distribution of leads and incentive payouts to agents.
• Oversee the production of the Summit magazine, conduct performance appraisals. 
• Report and analyze production data to ensure goals are met and propose new strategies.

Skills on Resume:

• Collaboration (Soft Skills)
• Safety Oversight (Hard Skills)
• Compliance (Hard Skills)
• Record Management (Hard Skills)
• Performance Goals (Soft Skills)
• Team Building (Soft Skills)
• Reporting (Hard Skills)
• Incentive Management (Soft Skills)

Job Summary:

• Perform monitoring of projects in the field and assess various KPIs
• Liaise with the Site Managers, Team Leaders and Quality Control staff about projects- and interviewers
• Liaise with the Recruitment Team in regards to recruitment- and social media campaigns
• Attend MP KOs with Sales and CC, drive interviewer engagement
• Communicate with the Project Management team
• Preparing video training tools for Team Leaders regarding system usage etc.
• Create and design tools for interviewer coaching for specific projects, such as intros, help sheets, desk research into types of companies/functions suitable for interviews etc.
• Updating of various manuals- and tutorials relating to Team Leaders and interviewers
• Manage the third party suppliers on behalf of the Operations Director

Skills on Resume:

• Project Monitoring (Hard Skills)
• Stakeholder Liaison (Soft Skills)
• Recruitment Collaboration (Soft Skills)
• Engagement Initiatives (Soft Skills)
• Communication (Soft Skills)
• Training Development (Hard Skills)
• Coaching Tools Design (Hard Skills)
• Content Updating (Hard Skills)

Job Summary:

• Maintain active memberships and participation in professional Student Affairs organizations.
• Attend workshops and conferences, network with professional colleagues and keep current on student engagement issues.
• Participate in Student Engagement and Student Affairs division functions and committee assignments
• Work with department leadership and make decisions in the absence of the Director.
• Serve as the primary contact for all registered student organizations.
• Answer member questions and connect with resources.
• Meet specifically with high risk organizations on a semester by semester basis to ensure high quality safety standards.
• Partner with University Risk Management to update policies and procedures
• Oversee student organization registration process.
• Oversee student organization events including Activity Fair and Leadership Awards Ceremony.
• Assist Director of Student Engagement with implementation of Orientation programs.
• Oversee communications with incoming students and parent/family members.
• Oversee the Parent and Family Association- including the associated Board, newsletter, and events.

Skills on Resume:

• Networking (Soft Skills)
• Training (Soft Skills)
• Committee Work (Soft Skills)
• Decision-Making (Soft Skills)
• Liaison (Soft Skills)
• Risk Management (Hard Skills)
• Event Planning (Hard Skills)
• Communications (Hard Skills)

Job Summary:

• Provide resources and training for specific officer positions, work to implement Advisor training and resources.
• Act as main point of contact for faculty and staff advisors, oversee Parent/Family Orientation programs.
• Assess student organization educational programs and operations for effectiveness
• Assist various entities with marketing student involvement opportunities on campus including the use of the Eagle Life and Scheduler systems.
• Act as liaison in student organization conduct processes
• Assess lead for department- work to implement the CAS Standard self-assessment process.
• Oversee Student Union operations including Front Desk staffing.
• Market student engagement opportunities to all students, this includes departmental publications and marketing.
• Assist with departmental budgeting and purchasing, act as University conduct officer.
• Ensure accurate and timely information to campus partners hosting transitional programs.
• Represent the Department of Student Engagement on various University committees.

Skills on Resume:

• Training Development (Hard Skills)
• Advisor Support (Soft Skills)
• Program Assessment (Hard Skills)
• Marketing & Systems (Hard Skills)
• Conduct Liaison (Soft Skills)
• Assessment Leadership (Hard Skills)
• Operations Oversight (Hard Skills)
• Budget Management (Hard Skills)

Job Summary:

• Establish and manage hotel operational procedures, policies, and best practices to effectively lead  
• Recommend improvements and enhancements for the operational goals and productivity that impact the business and guest experience.
• Hire, train, and schedule associates for the front desk, housekeeping, laundry, concierge, and bell service operations
• Plan and maintain retail inventory of gift shop.
• Work with the Hotel General Manager and serve as the back-up to oversee operations for all departments 
• Assist in managing human resources-related activities
• Perform and salary reviews and ensure all associates follow company policies.
• Assist Hotel General Manager with the preparation and presentation of annual operating budget, marketing and sales plan, and capital budget.
• Collaborate with the Hotel General Manager and Sentry Services Leaders to ensure successful preparation and execution of all events.

Skills on Resume:

• Operational Management (Hard Skills)
• Process Improvement (Hard Skills)
• Staffing & Training (Hard Skills)
• Inventory Planning (Hard Skills)
• Department Oversight (Hard Skills)
• HR Activities (Hard Skills)
• Policy Enforcement (Hard Skills)
• Budget Preparation (Hard Skills)

Job Summary:

• Recording and maintaining all deferred gift information in the University Foundation’s constituent relationship management system
• Recording new, adjusting existing, and closing out realized deferred gift commitments
• Communicating key information about deferred gift commitments with benefitting university units and advancement leadership.
• Coordinates with the Foundation’s Accounting department regarding the recording, management, account creation, and liquidation of annuity and life income gifts.
• Manages the operational aspects of the gift planning scorecard
• Provides other data and reports on deferred gifts to leadership, development staff, and benefitting university units.
• Fulfills other internal gift planning data needs
• Campaign tracking, marketing segmentation, gift planner performance and portfolio management, and other ad hoc queries. 
• Works with the Foundation’s Advancement Services on the review and coordination of data for reporting purposes
• Works to improve planned gift data by managing periodic audits of revocable deferred gifts and validating planned giving data in the Foundation’s CRM.

Skills on Resume:

• Data Management (Hard Skills)
• Gift Recording (Hard Skills)
• Communication (Soft Skills)
• Financial Coordination (Hard Skills)
• Scorecard Management (Hard Skills)
• Reporting (Hard Skills)
• Campaign Tracking (Hard Skills)
• Data Auditing (Hard Skills)

Job Summary:

• Communicates with donors and income beneficiaries
• Managing the annuity and life income statement process
• Providing accurate and timely assistance to donor and income beneficiary inquiries
• Reaching out to donors and beneficiaries to update contact, banking, and other information
• Coordinating systematized planned gift communications.
• Provides accurate and timely assistance to development officers and other advancement staff to provide technical assistance, reports, and resources related to recorded planned gifts.
• Maintains a working knowledge of planned giving vehicles and Foundation policies and procedures on recording planned gifts and provides input on the proposal, development, and documentation of such policies and procedures.
• Supports the ultimate stewardship of deferred gift donors, including overseeing deferred gift stewardship plans
• Assisting in the coordination of stewardship events and outreach in support of deferred gifts
• Serving as the primary liaison to the Foundation’s Donor Relations team on deferred gift stewardship issues and programs.

Skills on Resume:

• Donor Communication (Soft Skills)
• Financial Management (Hard Skills)
• Donor Support (Soft Skills)
• Information Coordination (Hard Skills)
• Gift Communication (Soft Skills)
• Technical Assistance (Hard Skills)
• Policy Knowledge (Hard Skills)
• Stewardship Coordination (Soft Skills)

Job Summary:

• Oversee and monitor all Front of House operations including Front Counter, Drive Thru, Dine In, and Mobile/Third Party
• Impact team and culture with high integrity and purpose, lead teams of up to 30 per shift
• Track and improve Customer Experience Monitors - with a focus on Speed and Order Accuracy
• Train, coach, and supervise a team of 6-8 leaders and hold them accountable to all policies, metrics, and goals of the business
• Ongoing evaluation of business operations and streamlining systems/processes for efficiency
• Work in partnership with local universities to help identify and improve operational issues
• Assist with administrative tasks for Front of House such as scheduling, inventory, and ordering
• Recruit and hire new team members and leaders for Front of House
• Partner with other Directors to build relationships and grow success of the business
• Meet with Leadership Team and the Operator for training/personal development and to execute the overall vision

Skills on Resume:

• Operations Management (Hard Skills)
• Team Leadership (Soft Skills)
• Customer Service (Hard Skills)
• Training & Coaching (Hard Skills)
• Process Optimization (Hard Skills)
• Partnership Development (Soft Skills)
• Admin Tasks (Hard Skills)
• Recruiting (Hard Skills)

Job Summary:

• Gather financial data from banks/clients/financial institutions and external data vendors
• Explore new data sources, and engage in conversations with prospective data partners along with Sales team
• Analyze the data processing and calculations that feed the company’s risk and performance measurement products.
• Design new processes for cleansing/standardizing data from multiple sources for input into a centralized database.
• Identify, research and resolve issues involving financial data errors during data processing and calculations, 
• Coordinate with other teams such as IT, support and development to resolve any data processing or client issues.
• Analyze data from potential data providers.
• Publish documentation designed to inform and assist clients and prospects in understanding the company’s data offerings.
• Manage data relationships and provide customer support/feedback to banks/clients/financial institutions/internal clients and feedback to external data vendors
• Collaborate with internal and external data partners on contractual, service and usage issues.
• Report data-related and technical issues to data providers.
• Provide internal support to the firm's staff regarding daily data processing and calculations.
• Provide constructive feedback and assistance to the management, IT, support and application development teams on existing and new data processing systems and products.
• Lead small exploratory data science/analytic projects
• Identify market trends for new analytics in reports

Skills on Resume:

• Data Collection (Hard Skills)
• Partner Engagement (Soft Skills)
• Data Analysis (Hard Skills)
• Process Design (Hard Skills)
• Issue Resolution (Hard Skills)
• Team Coordination (Soft Skills)
• Documentation (Hard Skills)
• Customer Support (Soft Skills)

Job Summary:

• Ensuring quality, consistency and timeliness of mail services is essential to the efficiency of the Administrative Mail room's operation 
• Ensures that all clients receive support in the acquisition and removal process and with their copier service and maintenance needs.
• Contract management including execution of RFPs and assuring that contract deliverables, SLA and SOWs are met and fully executed are essential duties
• Maintains the logistics including coordination, transportation, personnel, equipment, performance, and evaluation
• Ensuring that divisional personnel standards are met and monitored and department metrics are measured, benchmarked and reported on a regular basis.
• Acts as a Campus Services EMOT representative responding and troubleshooting to all emergent situations.
• Standing member on the Environmental Stewardship Transportation Team.
• Review, recommend and implement changes in Mail services, Transportation and Copier operations and policies and procedures
• Monitors budget expenditures to ensure that all departmental and client needs are met.

Skills on Resume:

• Mail Management (Hard Skills)
• Client Support (Soft Skills)
• Contract Oversight (Hard Skills)
• Logistics (Hard Skills)
• Standards Monitoring (Hard Skills)
• Emergency Handling (Soft Skills)
• Environmental Teamwork (Soft Skills)
• Policy Changes (Hard Skills)

Job Summary:

• Perform routine inspections of the DBS facilities within their area(s) on a daily basis by walking all floors and recording information. 
• Review daily reporting mechanisms and provide appropriate follow-up – i.e. submit work orders, work with partner organizations, and/or reach out to staff to find a resolution. 
• Monitor work orders and progress within area of responsibility, regularly report updates to supervisor. 
• Audit the work order management software on a quarterly basis to close out completed work.
• Administrative oversight for ordering through Drexel's online purchasing system, monitoring and reporting from the work order management software, and composing and sending email communications for scheduled maintenance work. 
• Responsible for maintaining uniformity and updating Standard Operating Procedures.
• Collaborate with University Facilities in setting expectations related to the daily management of the DBS building operations. 
• Manage processes that ensure follow-up to resolve reported issues. 
• Maintain relationships and regular communication with University partners, including University Facilities and building occupants.
• Complete walking inspections (quality assurance checklists) of all service areas. 

Skills on Resume:

• Facility Inspections (Hard Skills)
• Reporting & Follow-Up (Hard Skills)
• Work Order Monitoring (Hard Skills)
• Software Auditing (Hard Skills)
• Administrative Oversight (Hard Skills)
• SOP Management (Hard Skills)
• Partner Collaboration (Soft Skills)
• Quality Assurance (Hard Skills)

Job Summary:

• Provide leadership to staff across a number of Divisional Offices, including setting expectations, addressing learning and development needs, distributing and managing workload
• Ensuring accountability of team members and integrity in all outcomes and compliance with legislated requirements.
• Monitor and ensure consistent compliance with AEC policies and procedures across Divisional Offices
• Undertake ongoing quality assurance on work completed by staff in Divisional Offices.
• Manage the implementation of project plans in Divisional Offices to ensure that electoral activities are delivered in line with strict timeframes and by the Election Ready Road Map
• Ensure good corporate governance practices are implemented and maintained in Divisional Offices and implement
• Monitor and evaluate compliance programs to ensure business activities are delivered in line with policy and procedures.
• Provide high-quality and timely analysis and advice internally and externally
• Guidance and reporting to State leadership and the Senior Executive cohort including, Executive Leadership Team in relation to team/State functional responsibilities.
• Work closely with other Operations Managers across the State/Territory to ensure consistency of processes and decision-making and to facilitate cooperation and the exchange of ideas between regions.

Skills on Resume:

• Leadership (Soft Skills)
• Accountability (Soft Skills)
• Policy Compliance (Hard Skills)
• Quality Assurance (Hard Skills)
• Project Management (Hard Skills)
• Corporate Governance (Hard Skills)
• Compliance Monitoring (Hard Skills)
• Strategic Analysis (Hard Skills)

Job Summary:

• Anticipate and address operational risks relating to the delivery of core business functions in Divisional Offices.
• Monitor enrolment processing across Divisional Offices to ensure that legislative requirements are met and national key performance indicators are achieved.
• Lead and participate in assigned State and National project work to achieve business outcomes.
• Contribute to procurement and contract management to ensure the on-time delivery of a wide range of products and services required for election events.
• Contribute to the management of the election budget for the State/Territory.
• Contribute, advise on and manage the delivery of programs to promote and strengthen electoral awareness, enrolment and participation by all eligible Australians.
• Develop and actively manage key internal and external relationships, including collaborating with key stakeholders to identify opportunities, achieve outcomes and facilitate cooperation. 
• Representing and explaining agency views in various forums. 
• Make and communicate decisions using professional judgment, evaluating risks and in the context of a complex and changing environment.
• Contribute to doctrine, election preparation and delivery activities in accordance with the election readiness framework, according to individual accountabilities and responsibilities.

Skills on Resume:

• Risk Management (Hard Skills)
• Enrolment Oversight (Hard Skills)
• Project Leadership (Hard Skills)
• Procurement (Hard Skills)
• Budget Management (Hard Skills)
• Electoral Promotion (Hard Skills)
• Relationship Management (Soft Skills)
• Decision-Making (Soft Skills)

Job Summary:

• Data entry for patent records, annuity matters, and related events
• Monitor and process daily patent correspondence to capture new applications, status updates, patent deadlines, prosecution decisions, and instructions within OTT’s database
• Docket administration for events and deadlines associated with US and foreign filings
• Ensure timely and accurate entry of patent data within OTT’s database systems
• Produce reports to document status and measure improvements and address deficiencies. 
• Follow up with service providers on all issues discovered during quality assurance walks.
• Provide quarterly on-site support to move-in, term-switch, and move-out processes to include oversight of room, dining hall, and student center preparations during peak operational periods. 
• Manage purchases and repairs of facility equipment and furniture, including meeting with vendors to enhance buildings/services
• Manage the lifecycle of equipment in buildings.
• Act as logistical/operational leader for department on-call facility related crises.

Skills on Resume:

• Data Management (Hard Skills)
• Correspondence Monitoring (Hard Skills)
• Docket Administration (Hard Skills)
• Data Accuracy (Hard Skills)
• Reporting (Hard Skills)
• Vendor Liaison (Soft Skills)
• Facility Oversight (Hard Skills)
• Crisis Management (Soft Skills)

Job Summary:

• Analyse business processes and ensure effective application in an automated environment.
• Provide leadership in maintaining and enhancing functionality of the financial aid module of the Oracle Student Administration system by providing or supervising production support to ensure the continued efficient operation of automated systems. 
• Support for reporting technologies, scheduling of production jobs, fund management simulations, security administration coordination, and quality assurance monitoring.
• Planning and directing upgrades and the implementation of new software functionality, including online functionalities offered through the university’s web portal.
• Develop automated solutions to ensure the mission of the office and the university are achieved. 
• Develop and administrate policies and practices designed to support a strategic approach to systems management.
• Assist with developing and implementing institutional policy, philosophy and procedures to effect distribution of student aid funds in accordance with applicable federal, state, and system wide regulations.
• Serve as member of the department’s leadership team and the Division of Enrollment Management’s management staff.
• Document policies and procedures and oversee the creation of procedure documents for direct reports.
• Work with other units to create cross-functional queries and reports.
• Supervise the operations team to ensure the reliable operation of all production systems.

Skills on Resume:

• Process Analysis (Hard Skills)
• System Maintenance (Hard Skills)
• Reporting Support (Hard Skills)
• Software Upgrades (Hard Skills)
• Automation Solutions (Hard Skills)
• Policy Development (Hard Skills)
• Institutional Compliance (Hard Skills)
• Team Leadership (Soft Skills)

Job Summary:

• Manage analysis of new programs or program modifications in collaboration with Bursar and Registrar personnel to maintain fiscal integrity and ensure regulatory compliance. 
• Collaborate with a variety of other university departments such as Information Technology, the larger Oracle SA community (both within the CSU system and outside the system) to stay abreast of current issues and solutions.
• Supports various Federal and State reporting tasks, including the Fiscal Operations Report and Application to Participate Report and the State Chancellor Office’s FADB report.
• Provide technical leadership, work independently, analyze complex business problems, and propose solutions, review vendor-supplied modifications/updates and lead team in implementations. 
• Write specifications, and monitor and coordinate the testing of software upgrades, updates and changes. 
• Evaluate the impact of the changes on the office’s business processes.
• Work with CMS to report modification requests and software issues identified in the testing and production environments. 
• Provide direction for, and conduct, conversions and annual start-up activities. 
• Participate in campus and system-wide technology leadership in developing new methods to meet programmatic and administrative financial aid goals.

Skills on Resume:

• Program Analysis (Hard Skills)
• Cross-Department Collaboration (Soft Skills)
• Compliance Reporting (Hard Skills)
• Technical Leadership (Soft Skills)
• Specification Writing (Hard Skills)
• Impact Evaluation (Hard Skills)
• Issue Reporting (Hard Skills)
• Conversion Management (Hard Skills)

Job Summary:

• Lead and manage Division staff providing clear communication and setting clear expectations.
• Manage maintenance agreements for all facilities and evaluate the feasibility of contracting projects and services.
• Develop and monitor assigned budgets and analyze and implement cost-efficient approaches to overall operations and processes.
• Prepare requests for proposals, bid and quote documents, and cost estimates for projects and services.
• Coordinate the scheduling of facility repairs, general maintenance and building projects with District staff and outside contractors.
• Serve as point of contact for facility managers and park supervisors regarding repair and improvement issues and projects.
• Deliver high-level customer service to both internal and external customers consistent with District standards.
• Provides operational and strategic direction to Facilities Operations staff to ensure services provided utilize safe and effective processes
• Comply with regulations of the authorities having jurisdiction and maintain optimum levels of patient, family, and staff satisfaction.
• Develops an annual operating budget to include personnel, equipment, utilities, materials, and supply needs for Facility Operations at all assigned locations.
• Develops and implements short and long-term objectives, departmental policies and procedures, standards of work performance for 24-hour coverage, operation, maintenance and repair of building and utility systems.
• Directs and manages staff, which involves direct and indirect responsibilities for interviewing, selection, orientation, performance evaluations, and performance management.
• Have comprehensive knowledge of applicable federal, state, and local codes and standards (NEC, NFPA, etc.) and experience with regulatory compliance and accreditation agencies (TJC, OSHA, EPA, etc.)
• Ensures that all required inspections and certifications by agencies are maintained, including Fire and Life Safety Management.

Skills on Resume:

• Staff Leadership (Soft Skills)
• Contract Management (Hard Skills)
• Budget Monitoring (Hard Skills)
• Procurement (Hard Skills)
• Project Coordination (Hard Skills)
• Customer Service (Soft Skills)
• Compliance (Hard Skills)
• Policy Development (Hard Skills)