• Conduct over-the-phone conversations with homeowners and guide them through the solar qualifying process
• Deliver an industry-leading solar qualifying experience from initial contact through appointment generation.
• Work closely with the closing team to streamline the internal appointment/transfer process.
• Manage an individual pipeline of activity from lead generation to qualified lead set
• Follow up with customers who did not attend the original appointment
• Attend team meetings, product training, biweekly one-on-ones, and leadership development (if applicable)
• Work closely with teammates and sales leadership to increase team production as well as strengthen team culture and synergy
• Complete full crash course training
• Represent Elite Solar Concepts in a professional manner at all times
• Being able to attract new prospects and cold call
• Being able to set a goal and never stop until the target is reached
• Use email, phone, text, and other various communication forms
• Become a proficient solar professional with an understanding of all aspects of the product

Skills on Resume: 

• Communication Skills (Soft Skills)
• Sales Pipeline Management (Hard Skills)
• Team Collaboration (Soft Skills)
• Training and Development (Hard Skills)
• Goal-Oriented Mindset (Soft Skills)
• Prospecting and Cold Calling (Hard Skills)
• Professional Representation (Soft Skills)
• Product Knowledge (Hard Skills)

Job Summary:

• Generating Leads/Appointments through canvassing and referrals
• Performing a Survey to get general feedback on the status of the Electrical Grid
• Providing accurate information about services to customers
• Being effective at handling customer’s queries
• Scheduling Appointments and help increase B2C sales
• Calling warm leads of potential clients who requested  service
• Provide information to potential clients
• Schedule appointments or sales consultations
• \Answer inbound calls regarding health insurance
• Completing a full fact find with customers, taking details, passing over to the closing team
• Increase on inbound leads, which has reduced the amount of outbound calls to complete. 
• Providing the best level of customer service at all times
• Promoting the business, and booking in appointments for the Field Sales Team
• Working towards targets and KPIs set by the manager for the week

Skills on Resume: 

• Canvassing and Referral Generation (Hard Skills)
• Survey Conducting (Hard Skills)
• Customer Service (Soft Skills)
• Appointment Scheduling (Hard Skills)
• Warm Lead Follow-Up (Hard Skills)
• Information Provision (Hard Skills)
• Sales Consultation (Soft Skills)
• Target Achievement (Soft Skills)

Job Summary:

• Answer multiple phone lines in a courteous and professional manner
• Data entry and dispatching
• Assist with other administrative duties
• Determine caller’s needs and route to the appropriate department
• Meet and greet visitors and ask Survey questions
• Determine visitor’s needs and contact the appropriate department
• Assist various departments with special projects 
• Booking appointments with homeowners who have an interest in solar.
• Provide information about the products and services.
• Document and update records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Skills on Resume: 

• Excellent Communication Skills (Soft Skills)
• Data Entry Proficiency (Hard Skills)
• Administrative Skills (Hard Skills)
• Customer Service Skills (Soft Skills)
• Problem-Solving Abilities (Soft Skills)
• Project Management Skills (Soft Skills)
• Appointment Scheduling (Hard Skills)
• Product and Service Knowledge (Hard Skills)

Job Summary:

• Work as part of a dynamic team, with sales professionals, system engineers, and program leaders, in the fast-evolving Technology Connected Vehicle and Internet of Things space in a business-to-business sales role.
• Creating interest in goods and services and seeking a sale to a sales appointment.
• Identifying new business opportunities and building rapport with new and existing customers.
• Working from scripts and lists of contacts to promote goods and services by telephone.
• Arranging processing and despatch of product trials, information kits, and brochures to customers.
• Recording notes for follow-up action and updating marketing databases to reflect changes to the status of each customer.
• Maintaining statistics of calls made and successes achieved.
• Receiving calls and providing information and customer support.
• Create and service pipeline made up of small, medium, and large customers.
• Understanding the customer needs to capitalize on all lead opportunities.
• Attend meetings, demonstrate the products, progress sales and negotiate contracts.
• Create, service, and close deals, achieving sales targets and objectives.
• Upselling and cross-selling at every opportunity.
• Responding to customer inquiries via email, phone, live chat, social media, and other communication mediums.
• Managing sales activity through CRM systems including customer lists, activity plans and call reports, prospects, won and lost sales and market information.

Skills on Resume: 

• Team Collaboration (Soft Skills)
• Sales Acumen (Hard Skills)
• Communication Skills (Soft Skills)
• Organization and Time Management (Hard Skills)
• Customer Relationship Management (Soft Skills)
• Sales Strategy and Execution (Hard Skills)
• Adaptability and Innovation (Soft Skills)
• Problem-solving and Analytical Skills (Hard Skills)