• Answer customer calls and schedule appointments accordingly.
• Acquire detailed knowledge and business acumen of the products and processes
• Provide high-quality communication and professionalism to customers, cross-functional partners, and other stakeholders while demonstrating tenacity to meet customer expectations.
• Work collaboratively with the In-Home Sales Consultants and In-Home Managers
• Take the initiative to seek answers and raise concerns or issues, and work quickly, effectively, and professionally, even under stress
• Handle prospect inquiries and follow-up
• Provide information about the products and services
• Document and update prospect records based on interactions
• Develop and maintain a knowledge base of evolving products and services
• Prospect for sales opportunities through telemarketing setting appointments
• Focus on lead generation activities to include campaign correspondence / mail-outs
• Follow-up on all marketing campaign activities
• Updating campaign activities in the database

Skills: Customer Service and Call Handling, Product and Process Expertise, Professional Communication and Stakeholder Engagement, Team Collaboration and Support, Proactive Problem-Solving and Initiative, Lead Management and Follow-Up, Information Provision and Record Keeping, Sales Prospecting and Campaign Management

• Identify, qualify, and cultivate new sales opportunities through phone calls, email, and social media
• Demonstrate a high level of attention to detail, while managing all respective sales activities with notes, follow-ups, emails, and Salesforce.com.
• Daily reporting on all activity and results
• Achieve and exceed appointment setting and sales quotas.
• Meet daily activity requirements such as training, calls made, feedback, and tracking.
• Partner with direct Advisors to schedule and execute meetings.
• Contact prospects and set qualified appointments
• Present company products and services to prospects
• Track pipeline and schedule callbacks
• Reach agreed upon sales targets by the deadline

Skills: Lead Generation, Attention to Detail, Sales Activity Management, Quota Achievement, Daily Activity Compliance, Collaboration and Coordination, Appointment Setting, Product Presentation, Pipeline Management, Sales Target Achievement

• Schedules appointments by phone or in writing
• Develops new business growth strategies to identify leads and prospects continuously for new clients using multiple channels, including social media
• Communicate in a professional manner with prospects by phone and in writing
• Organizes maintains, and updates all leads in CRM software
• Create rapport and forge relationships with all levels of an organization for immediate sales or future target
• Researches and records the needs of companies while identifying purchasing decisions makers
• Setting appointments with potential clients and maintaining accurate records.
• Providing customers with information about what the company can do to benefit them
• Gathering basic information so the company can accurately identify the customer's solar needs.

Skills: Appointment Scheduling, Business Development and Lead Generation, Professional Communication, CRM Management, Relationship Building, Research and Purchaser Identification, Appointment Setting and Record Keeping, Customer Education and Needs Assessment

• Responsible for lead generation through the company database and available telemarketing marketing sources.
• Delivers prepared sales talks using prepared scripts that describe products or services.
• Generates new sales opportunities for the sales team.
• Schedules sales presentation appointments for sales representatives to meet with prospective customers or current customers.
• Explains products or services and prices and answers questions from customers.
• Answers telephone calls from potential customers who have been solicited through advertisements.
• Telephones or writes letters to respond to correspondence from customers or to follow up on initial sales contacts.
• Maintains records of contacts, accounts, and orders.
• Documents conversations and remarks with prospective customers.
• Conducts client or market surveys in order to obtain information about potential customers.

• Secure a meeting for a field rep by building initial rapport with a prospect and compelling him to want to know more
• Initiate contact with local business owners and schedule free no-obligation consultations for executive staff
• Qualify business owners through a variety of questions about business
• Explain the services offered by Argus
• Gather the necessary documents such as merchant services statements for evaluation and follow-up
• Demonstrate consistent work ethics
• Outbound calls to prospective customers and setting up appointments
• Providing a great customer experience
• Represent brand to clients
• Input appropriate data for new and existing customers
• Work with an automated dialler system
• Use a targeted script and collateral to close appointments.
• Set and confirm appointments.
• Be using Sage CRM to look up information on targets and update call outcomes.
• Making at least 60 calls per day and having at least 4 attended meetings weekly.
• Liaise with BDD (salesperson) and manage the diary

Skills: Effective Communication, Rapport Building, Lead Generation, Business Analysis, Service Explanation, Document Management, Ethical Work Practices, Customer Service, Brand Representation, Data Entry, CRM Software Proficiency (Sage CRM), Scripted Sales Techniques, Appointment Setting, Performance Metrics Achievement, Team Coordination

• Experience in a scheduling/customer service role
• Salesforce or other CRM System, Microsoft Word, Excel, and Outlook
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with prospects
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Previous experience in sales, lead generation, appointment setting, customer service
• Ability to build rapport with clients/prospects and set an appointment in one call
• Strong negotiation skills and typing/Keyboard proficiency
• Ability to multi-task and react quickly

Qualifications: BA in Business Administration with 2 years of Experience

• Experience marketing to small- and mid-sized businesses
• Excellent relationship skills with ability to develop and maintain key contacts
• General understanding of selling services and basic business development skills
• Proficiency with Microsoft Office and computer skills
• Strong business verbal and written communication skills as well as effective telephone and interpersonal skills
• Good organizational and time management skills
• Excellent communication skills, both written and verbal
• Client-focused, demonstrated commitment to customer satisfaction
• Strong team player and detail-oriented skills
• Strong sense of urgency, stays focused under pressure

Qualifications: BA in Communications with 3 years of Experience

• A history of exceeding sales goals within competitive environments
• Excellent written and verbal communication skills
• Basic PC skills should include Excel, Word, PowerPoint, Outlook, or other office suite.
• Ability to think quickly, overcome objections, and display a strong work ethic
• Track record of prospecting and closing of business via, telephone, e-mail, social media, referrals, and lead generation systems.
• Positive winning attitude, honest, strong work ethic, passionate, personable, coachable, results-driven, assertive, detail orientated, competitive, accountable, and an overall desire to WIN and advance within the organization.
• Experience with sales, customer service, and/or telemarketing, particularly in the B2B industry and/or call center environment
• Professional attitude with the ability to meet quotas
• Highly developed in prospecting and objection handling
• Strong time management, follow-up, and organizational skills
• Exceptional persuasive communication and presentation skills, both verbal and written
• Self-motivated and detail-oriented, entrepreneurial attitude and excellent work ethic
• Integrity, honesty, accountability, creativity, and a commitment to the team environment

Qualifications: BA in Marketing with 2 years of Experience

• Time management skills
• Oral and written communication skills
• Excellent phone skills and organizational skills
• Knowledge of Microsoft Word, Excel, and Outlook
• Great communication skills
• Reliable transportation and Professionalism
• Professional and friendly disposition.
• Must own a smartphone.
• Ability to stay motivated whether working with a team or independently
• Strong self-monitoring skills
• Opportunity to be promoted to business consultant

Qualifications: BA in Psychology with 1 year of Experience

• Experience in appointment setting
• Should have excellent communication skills.
• Tactful and professional in manner.
• Professional attitude and willingness to learn
• Excellent communication skills, detail-oriented and reliable
• Strong ability to multitask and achieve targets
• Positive mental attitude and a strong work ethic
• Have demonstrated oral communication skills.
• Have demonstrated the ability to work independently and as a team.
• Have the ability and willingness to work cooperatively with others.
• Have a high degree of discretion in dealing with confidential information.

Qualifications: BA Sociology with 2 years of Experience