APPLICATION PROJECT MANAGER JOB DESCRIPTION

Owning the delivery of enterprise application projects is a specific discipline. It requires holding scope, budget, and stakeholder alignment simultaneously across multi-vendor environments where ERP implementations, Agile sprints, and executive reporting cycles run in parallel. Few other IT roles answer directly to both business sponsors and program leadership for the same portfolio outcome. The Application Project Manager carries end-to-end accountability from requirements sign-off through go-live and hypercare - a scope that distinguishes this seat from adjacent delivery roles whose ownership stops at either the technical or the business boundary.

As the Application Project Manager, you will drive the planning, execution, and controlled closure of enterprise IT application initiatives, ensuring each project meets defined scope, budget, and schedule tolerances while delivering measurable value to business stakeholders. You will operate within a matrixed organization, coordinating internal product owners, external vendors, and cross-functional SMEs under the oversight of senior program or IT leadership.

Career Impact: Deep experience delivering ERP and enterprise application programs - with Agile, Waterfall, and hybrid cadences - is among the most transferable credentials in IT project management, opening doors to program director and portfolio management roles.

Business Impact: When application delivery stalls, go-live timelines slip and downstream business operations dependent on those systems absorb the cost; this role keeps that from happening by maintaining scope discipline and risk resolution ownership.

Growth Opportunity: Managing multi-vendor portfolios that span implementation through hypercare builds the stakeholder negotiation and benefits realization skills that distinguish senior program leaders from project executors.

• Lead end-to-end delivery of enterprise application projects from scope definition through go-live and hypercare, ensuring budget and schedule adherence.
• Define project charters, work breakdown structures, and delivery plans in alignment with business requirements and executive priorities.
• Manage the project risk and issue register at portfolio level, removing blockers and escalating unresolved conflicts to program leadership with recommended paths forward.
• Coordinate internal product owners, external vendor project managers, and cross-functional SMEs to maintain delivery momentum across concurrent workstreams.
• Monitor project budgets by forecasting costs, capturing actuals, analyzing variances, and obtaining sponsor approval for changes outside defined tolerances.
• Facilitate Agile ceremonies including sprint planning, stand-ups, and retrospectives, as well as milestone reviews under Waterfall or hybrid delivery models.
• Compile and distribute stakeholder status reports, capturing requirements traceability, open actions, and delivery metrics for program and executive audiences.
• Drive testing activities for system implementations, upgrades, and standard release cycles, ensuring outcomes meet agreed quality standards before production deployment.

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field, or equivalent work experience.
• 5 or more years of IT application project management experience, with demonstrated delivery of enterprise-scale implementations end to end.
• Proven competency in both Agile and Waterfall project delivery methodologies, including facilitation of Scrum ceremonies and management of structured release cycles.
• Ability to manage project scope, schedule, budget, and risk concurrently across programs involving multiple internal and external stakeholders.
• Strong written and verbal communication skills, including experience preparing executive-level status reports and facilitating cross-functional decision-making meetings.
• Demonstrated skill in benefits realization planning, requirements traceability, and post-implementation review to verify that project outcomes deliver stated business value.
• Ability to work independently, manage competing priorities in a matrixed organization, and adjust delivery approach in response to changing business conditions.

• PMP, PRINCE2 Practitioner, or CSM certification from a recognized project management body.
• Experience managing large-scale ERP implementations or enterprise platform migrations involving multi-tier vendor relationships and offshore delivery teams.
• Familiarity with IT governance frameworks, delivery assurance review processes, and budget management practices within mid-to-large enterprise environments.
• Prior exposure to business process improvement or organizational change management as a component of technology delivery programs.

• On-time delivery rate across managed projects, measured against approved baseline schedules.
• Budget variance percentage per project, tracking forecast accuracy and sponsor-approved adjustments.
• Risk and issue closure rate within agreed resolution timeframes, measured at portfolio level.
• Requirements traceability coverage at go-live, confirming each accepted business requirement maps to a tested deliverable.
• Stakeholder-reported project communication score, captured via post-project sponsor review.
• Typical tools: project and portfolio management (commonly Smartsheet or MS Project); backlog and collaboration (commonly JIRA and Confluence).

• Base Salary Range: $105,000 to $140,000 annually, depending on seniority and location
• Bonus: 8% to 15% annual performance bonus, tied to project delivery outcomes
• Equity: RSUs or stock options offered at larger technology employers; less common at mid-market firms
• Health Benefits: Medical, dental, and vision coverage for employee and dependents
• PTO: 15 to 20 days annually plus federal holidays; some employers offer flexible PTO
• Common Perks: Remote or hybrid work options, professional certification reimbursement, annual learning and development stipend

Figures are estimates based on general US market benchmarks and may be outdated. Adjust based on location, company size, and seniority level.

Work authorization in the United States is required; employment is contingent on successful completion of a background check. All qualified applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, or local law. Candidates requiring a reasonable accommodation to participate in the application or interview process should notify the hiring team at the time of application.

The Application Project Manager leads the delivery of application projects within a matrix management environment, coordinating stakeholders to develop, test, and operationally hand over business support systems. Reporting to the program leadership team, the role partners with project teams to maintain governance standards and drive continuous improvement in delivery processes.

Key Responsibilities

• Lead the successful delivery of application projects in a matrix management environment.
• Facilitate the definition of project scopes and deliverables.
• Develop and present full project plans.
• Engage all stakeholder groups to create project teams responsible for the development, testing, and operational handover of business support systems.
• Plan and coordinate project team resources, ensuring the correct skills and schedules are in place.
• Manage internal and external resources, ensuring clear objectives and timelines are understood and achieved.
• Lead and support team members to ensure they understand their roles, responsibilities, and deliverables within the plan.
• Drive collaboration and teamwork to coordinate project tasks.
• Carry out effective and proactive risk, issue, and change management.
• Provide accurate and timely status reporting.
• Work as part of a wider team to collaboratively develop and continuously improve standard project governance processes and procedures along with ongoing compliance.

Required Qualifications

• Experience in project delivery using methodologies such as Agile and best practice, including working with outsourced and internal delivery teams.
• Knowledge of application project life cycles.
• Experience with Microsoft products such as Dynamics or other similar platforms.
• Excellent verbal and written communication skills.
• Outstanding organizational skills with attention to detail.
• Strong interpersonal skills with the ability and desire to build long-lasting relationships.
• Ability to work under pressure against short timescales.
• Aptitude in decision-making and problem-solving.

Embedded within the IT delivery organization, the Application Project Manager delivers business cases, scopes, and objectives for cross-functional projects spanning ERP, warehouse management, and analytics initiatives. Working closely with Scrum teams and vendors, the role facilitates daily stand-ups, resolves blockers, and reports progress metrics to ensure projects close out on time, within budget, and aligned to process improvement goals.

Core Functions

• Develop business cases to justify projects.
• Establish project scope, objectives, priorities, and deliverables.
• Organize and lead project teams, facilitate daily scrums, stand-ups, and meetings to monitor project progress, resolve issues, and remove blockers.
• Document and manage project activities including business requirements, stories, epics, use cases, and test plans.
• Compile and report metrics to measure project progress and outcomes.
• Manage project risks and issues and perform delivery planning for assigned projects.
• Assist with defining and championing ongoing process improvement initiatives supporting project management best practices.
• Lead system selection initiatives including development of vendor RFIs and RFPs.

Qualifications & Experience

• Bachelor's degree, and CSM preferred.
• Minimum 5-10 years of IT project management experience using Scrum methodology.
• Large-scale project experience with ERP, Warehouse Management Systems, BI/Analytics platforms, or similar.
• Strong project management skills including a demonstrated ability to plan, schedule, organize, coordinate, manage, evaluate, and adjust resources, work effort, and cost for high-complexity, high-risk projects.
• Proficiency with Microsoft Office applications including Word, Excel, and PowerPoint.
• Experience with project management tools such as Pivotal Tracker, JIRA, and Confluence.
• Ability to solve complex problems, manage ambiguity, and adapt to unexpected change.
• Excellent time management skills and the ability to make decisions quickly.
• Effective communication and professional collaboration with team members and all levels of management.

Reporting to IT program leadership, the Application Project Manager owns the successful completion of global customer IT projects, resolving complex issues and coordinating resources across distributed teams. Partnering with vendor project managers and cross-functional stakeholders, the role drives schedule, cost, and risk tracking while ensuring minimal disruption to customer operations.

Primary Duties

• Drive assigned projects to successful completion.
• Identify and quantify resource needs to close out project deliverables.
• Create and maintain project management deliverables including schedule, risk assessment, charter, roles and responsibilities, costs, communication plan, change impact, and presentations.
• Maintain up-to-date project status.
• Facilitate high-quality customer IT products with minimal customer impact, on time and on budget, by managing global projects including resolving complex issues, coordinating global resources, and tracking time, cost, schedule, risk, change, and communications.
• Follow all customer standard work and SDLC requirements.
• Coordinate with external vendor PMs and resources to track and manage overall project activities for customer programs.

Skills & Qualifications

• 8+ years of project management experience.
• Strong knowledge and use of project management methodologies and tools, with demonstrated success in leading IT projects through effective communications and project management discipline.
• Ability to lead large team meetings and create, track, and communicate project requirements, plans, and schedules, developing detailed documentation to identify gaps and address challenges.
• Experience managing all aspects of multiple related projects, ensuring overall program alignment with strategic objectives and understanding interdependencies between technology, operations, and business needs.
• Strong customer-facing skills with excellent interpersonal, written, verbal, organizational, and leadership abilities.
• Ability to work in a cross-functional, fast-paced, complex organization and lead more than one project at a time.
• Self-starter who can deliver results with minimal guidance and quickly learn new technologies.

Sitting at the intersection of IT project management and pharmaceutical quality operations, the Application Project Manager builds and maintains the application inventory, documenting dependencies, packaging requirements, and stakeholder contacts for a growing Swiss-based pharmaceutical company. Operating across migration, testing, and validation workstreams, the role partners with business application owners and technical experts, reporting into project and program management to keep application access uninterrupted.

Duties

• Update and maintain the application inventory and document key dependencies, package requirements, and stakeholder groups and key contacts per application.
• Coordinate with all stakeholder groups, including suppliers, for the creation, testing, and validation of application packages.
• Ensure all application requirements, including dependencies and device requirements, are fully documented and communicated.
• Identify and manage the resolution of all application compatibility issues.
• Contribute to user migration processes to ensure continued application access and contribute application controls and processes to the overall migration process.
• Help troubleshoot technical issues with account migrations.
• Work closely with business application owners and technical experts and report to project and program management.

Requirements

• At least 4 years of experience in IT project management, including experience in similar projects and application packaging, testing, and validation.
• Strong project management skills.
• Knowledge of Microsoft SCCM.
• Good communication skills with strong interpersonal and collaborative skills with internal and external stakeholders.
• Autonomy, strong work ethic, and ability to work under tight deadlines and pressure.

A key member of the global applications team, the Application Project Manager leads execution of complex iSuite implementation projects, managing the backlog, budget, and risk impacts using fact-based metrics. Collaborating across IT, contractors, and executive stakeholders, the role ensures solutions deliver value to colleagues and customers on or ahead of schedule.

Functions

• Own and drive the successful execution and delivery of highly complex global iSuite application implementations in accordance with business needs and requirements.
• Work in close partnership with the IT Program Manager and teams to deliver technology solutions to the business.
• Troubleshoot user issues and coordinate solutions with IT, contractors, and third-party resources.
• Develop an integrated baseline for the portfolio of applications, adapting estimating models as required, and manage performance against refined plans.
• Manage the backlog for iSuite applications including scope and requirements changes, competing priorities, and budget, time, and risk impacts using fact-based metrics.
• Determine quality standards and oversee the execution and development of iSuite application deliverables.
• Raise, track, and resolve issues and conflicts at a portfolio level, removing barriers and escalating to appropriate levels where required.
• Manage portfolio communications including status reports to all stakeholders and coordinate with business sponsors on product enhancement prioritization.
• Track handoffs between workstreams, monitor team progress, and liaise between project stakeholders and executive leadership to ensure alignment and provide comprehensive updates.
• Partner with internal teams to overcome risks and utilize mandatory project management tools, including Smartsheet, to track status and foster communication.
• Schedule and host meetings, document meeting minutes and actions mapped back to requirements traceability matrix in designated project management tools.

Experience & Qualifications

• Bachelor's degree in Business Administration, Computer Science, Engineering, or a related technical field.
• 5-10 or more years of project management experience with a proven record of successfully delivering enterprise-scale IT, service delivery, or solution delivery projects; PMP certification is a plus.
• Solid understanding of Agile, Waterfall, and Scrum methodologies.
• Strong negotiation, problem-solving, risk management, prioritization, decision-making, and organizational skills, with demonstrable flexibility in a fast-paced environment with competing priorities.
• Proficient in Microsoft Word, Excel, Teams, Outlook, and Smartsheet.
• Strong written and verbal communication skills with executive-level presence, and ability to drive meetings and document minutes mapped back to requirements traceability matrix.
• Natural self-starter with strong team building, conflict resolution, and collaboration skills, and ability to self-manage and prioritize in a high-volume environment.
• Ability to learn new technology applications quickly, work independently, multi-task, and manage competing priorities.
• Flexible, adaptable, detail-oriented, customer-focused, patient, and empathetic, with willingness to travel up to 25-50% within the United States.

On-time, on-budget program delivery depends on the Application Project Manager, who delivers work statements, budgets, and schedules for moderately complex client programs while monitoring risk and implementation progress. Based within the program management office, the role interfaces with stakeholders and executive leadership, gathering metrics and feedback to continuously refine future program performance.

Accountabilities

• Develop work statements, scope and priority definitions, budgets, and schedules for assigned moderately complex programs and develop documents to meet client requirements.
• Request and oversee the selection of assigned personnel, ensure communication of deadlines and objectives, and act as point of contact with client program management.
• Monitor program status, identify risks, and document program progress including implementation, timelines, issues, and successes to maintain program course and implement risk mitigation solutions.
• Maintain grade and quality of program deliverables, identify and resolve matters of significance impacting global program productivity, and implement changes as appropriate.
• Interface and collaborate with team members, stakeholders, and management to anticipate and manage changes to technical and business requirements and schedule, determining when additional resources are needed.
• Participate in proposal efforts and sales calls to ensure product meets client needs and provide input on project-related decisions at the executive level.
• Manage expectations of client and company management by obtaining, analyzing, and interpreting project metrics and gathering and incorporating client feedback into future programs.
• Lead assigned personnel, provide direction, address performance issues, and prepare and monitor program operating and personnel budgets to optimize objectives for assigned programs globally.

Technical Qualifications

• Three or more years of project management experience, with consulting experience required.
• PMP certification preferred, with experience in project management methodology such as PRINCE2, including budget development, project planning, control, assurance, and earned value management.
• Experience managing complex large-scale ICT initiatives with intense executive visibility, managing competing priorities and multiple stakeholders, and working in medium to large-scale complex environments.
• Experience in Oracle is highly desirable, with Cloud or SaaS experience desired.
• Strong leadership qualities including building and motivating teams, organizational development, and ability to adapt quickly to changing priorities.
• Strong commercial acumen, understanding of typical legal matters in IT projects, and demonstrated stakeholder management at senior management level.
• Solid MS Project and program scheduling capabilities, along with experience in financial and budget management, IT governance, quality management, and delivery assurance processes.
• Ability to develop strong trusted relationships, predict client needs, and provide pragmatic advice to management regarding project delivery, governance, and controls.
• Public sector experience in contracting, statutory compliance, and delivery of mission services preferred.

As the Application Project Manager, this role owns the non-SAP IT applications portfolio for INEOS Aromatics sites, rationalizing the application landscape and delivering cost reduction and process improvement initiatives. The business relies on this work to manage vendor contracts, IT budgets, and risk mitigation across multiple sites, time zones, and organizational levels.

Activities

• Manage and enhance the non-SAP IT applications portfolio for the Aromatics businesses across various INEOS site locations and develop and deliver an IT applications strategy to achieve business goals.
• Identify and implement opportunities to rationalize the application landscape, achieve sustainable cost reductions, and define and implement IT solutions to facilitate business process improvement.
• Manage a team of internal and external IT resources and third-party contracts and vendor relationships to deliver agreed application support services cost-effectively and in accordance with SLAs.
• Develop, motivate, and appraise staff to ensure skills and competencies match current and future needs, and manage the IT budget to achieve business targets.
• Provide KPI metrics for service delivery and project portfolio performance, identify IT application vulnerabilities, and recommend risk mitigation strategies to leadership teams.
• Define, implement, and manage a project management framework to ensure project activities are delivered on time, within budget, and meeting business requirements.
• Define, manage, and deliver IT projects on time and on budget, balancing external and internal skills and resources.
• Manage unplanned outages, system unavailability, and cybersecurity breaches, reporting significant issues to the Global Business Applications Manager and key business stakeholders.
• Support multiple sites with separate systems, teams, and time zones, operating at all levels of the organization.

Position Requirements

• 10 years of IT systems and applications service delivery and project management experience.
• Formal IT project management qualification or equivalent experience, including experience implementing service management processes and managing global applications with high availability requirements.
• Experience managing and leading global and remote teams with a proven track record managing third-party service providers.
• Good knowledge of chemicals and manufacturing practices, with robust knowledge of business processes and understanding of integration between applications.
• Broad understanding across a range of technologies including application development, project management, service management, security, and architecture principles.
• Excellent management, communication, analytical, and problem-solving skills with a strong sense for methodology, structure, and process.
• Good numeric skills with a proven track record in cost management, ability to handle multiple and diverse responsibilities simultaneously, and quick to learn new technologies.
• Identifies opportunities for improvement and makes constructive suggestions for change.

Application Project Manager leads digital production projects from concept through scripting, storyboarding, and delivery for tradeshow, event, and digital engagement clients. The work directly supports creative and technical teams including art directors, developers, and account managers, translating client objectives into functional specifications, budgets, and schedules that keep projects on time and within budget.

Operational Focus

• Oversee and manage the production of projects from initial concept through scripting, storyboarding, production and development, and delivery.
• Provide overall production direction and ensure that project goals, objectives, milestones, and deliverables are achieved.
• Capture scope of requirements and translate them into functional specifications and high-level wireframes with support from internal teams or vendors.
• Assist in the preparation of proposals including project description, budgets, schedules, functional specifications, wireframes, scripts, and designs of key screens.
• Create and manage budgets for multiple types of deliverables within a given project or program.
• Apply an understanding of programming concepts and application architecture to guide digital projects and ensure partners are delivering on client objectives.
• Support creative teams in the development of concepts by providing knowledge, expertise, and researching new products and services.
• Participate in and sometimes lead project teams including art directors, creative directors, copywriters, developers, technical leads, account managers, and project managers.
• Determine, allocate, and monitor technical and financial resources necessary to complete projects and coordinate and manage project team activities to ensure tasks are completed on time and within budget.
• Conduct onsite delivery of projects at tradeshows, meetings, and events as required, with travel that may exceed 10% during busy seasons.

Knowledge Skills & Abilities

• Bachelor's degree with 7+ years of experience as a digital producer or equivalent combination of education and experience.
• Pharmaceutical experience is a plus.
• Experience producing content and digital activations for clients or agencies, with experience converting client needs into technical requirements and working with developers and graphic artists to design and deploy solutions.
• Knowledge of the digital landscape including streaming solutions, videoconferencing platforms, and virtual event platforms is desirable, with experience in physical tradeshows and events an asset.
• Strong understanding of UI/UX design, ability to develop and execute test plans, and solid knowledge of installing and monitoring analytics tools such as Google Analytics.
• Understanding of data privacy rights and policies as they relate to collection of individual information on virtual experiences, as well as knowledge of accounting and financial processes.
• Strong knowledge of software related to web design, video editing, and graphic design, with working knowledge of computer programming languages an asset.
• Proficient in Microsoft Office products including Word, Excel, Outlook, and PowerPoint.
• Excellent management of external partners.
• Strong experience managing diverse teams including creatives, engineers, programmers, AV technicians, designers, clients, and account teams with diplomacy and strong organizational and detail-oriented skills.
• Poise under pressure and a good sense of humor are appreciated.

The Digital Application Project Manager develops the digital technology roadmap for Stantec's Water Business Operating Unit, defining requirements and user experience for new applications across design teams. Reporting to the Water Internal Digital Practice Lead, the role manages developer resources and collaborates with engineering teams to align features and milestones with broader company KPIs.

Key Deliverables

• Manage internal delivery-facing technology and overall user experience across multiple applications.
• Work with Stantec's Innovation Office, internal business operations, and design discipline leaders to assemble requirements for new technology applications.
• Collaborate with cross-business line operations to strategically integrate new applications in support of a wider company roadmap aligning all Stantec design operations.
• Gain a deep understanding of the design process within the water business line and how digital touchpoints influence and shape design workflows.
• Define and write requirements based on internal staff needs and support design of all new features with user experience at the forefront, supported by data wherever possible.
• Manage internal developer resources to build digital experiences, including an internal Water Digital Practice website and other related applications.
• Work with engineering teams to estimate work, make smart trade-offs, define milestones, and deliver outcomes aligned to KPIs.
• Communicate and collaborate with the Water Internal Digital Practice Leader to ensure roadmap alignment and technical feasibility of features.
• Participate in annual budgeting and forecasting, perform financial analysis, generate reports, and make recommendations for new application software usage.

Professional Experience

• 8-10 years of experience working with application development teams, with demonstrated ability to translate complex business problems into clear and concise requirements.
• Experience writing requirements for digital applications, leading a team of application developers, and working with Agile project methodologies and matrixed teams.
• Knowledge of Jira and Confluence or comparable project software application management tools.
• Knowledge of AWS and/or Microsoft Azure, hardware, administration, and licensing to support CAD, BIM, quality assurance, project management, and design applications specific to the A/E industry.
• Knowledge of Primavera P6, Autodesk BIM360, Civil 3D, Dynamo and Revit, Bentley ProjectWise, OpenPlant, OpenRoads, Open Buildings, and ESRI ArcGIS Pro.
• Previous experience working for a design architectural and engineering company and knowledge of the unique technology needs of A/E CAD-BIM practices preferred.
• Familiarity with LAN environments, Windows operating system, and cybersecurity best practices for A/E companies.
• Willingness to become an expert in Stantec cybersecurity policies.
• Excellent oral and written communication skills, excellent problem-solving skills, ability to independently manage multiple priorities, and strong interpersonal skills across all organizational levels.
• Global organizational experience and ability to think strategically and act tactically preferred.

Embedded within the project delivery organization, the Application Project Manager oversees the definition, scheduling, and budgeting of medium-sized projects of low to moderate complexity, preparing statements of work and securing stakeholder approval. Working closely with project teams and clients, the role manages costs, quality, and risk, recommends mitigation solutions, and provides performance input to keep projects aligned with business objectives.

Areas of Ownership

• Create and implement project definitions, schedules, budgets, and objectives for one or more medium-sized projects of low to moderate complexity.
• Prepare detailed statements of work and gain concurrence and approval from stakeholders regarding various project aspects and adjust accordingly.
• Participate in delivery assurance reviews to ensure adherence to project management policies and procedures.
• Assist in staffing projects, organize project team members to ensure communication and understanding of deadlines, assignments, and objectives, and participate in work as applicable.
• Manage costs, schedules, and quality by overseeing project deliverables and ensuring schedule and budget are met, revising as appropriate.
• Perform ongoing review of project status, identify possible project risks, and recommend and implement risk mitigation solutions as approved.
• Work in conjunction with team members and stakeholders to manage changes to technical and business requirements and schedule, providing input on possible changes needed based on current project status.
• Manage client, company, and project team expectations for agreed-upon project performance by obtaining and providing project metrics and recommending changes or alternate paths.
• Oversee assigned personnel, assign work, provide direction regarding timeliness and completion of project objectives, address performance issues, and provide performance input upon project completion.

Background & Experience

• Bachelor's degree in business administration, information technology, engineering, or a related field preferred.
• Formal certification in a recognized project management qualification such as PRINCE2 Practitioner, Managing Successful Programmes, or PMP preferred but not essential.
• At least 7 years of experience managing medium to large-scale projects or small programs end to end.
• Experience in the insurance sector is beneficial but not mandatory.
• Experience working with project management methodology such as Catalyst, including budget development, project planning, control and assurance methodologies, project management software, and finance and accounting concepts.
• Experience working with client vision, business objectives, delivery assurance principles, and techniques related to the architecture, development, integration, and deployment of project phases.
• Skilled in estimating and common project management desktop tools.
• Good communication and leadership skills to train, guide, and mentor less experienced personnel, with creative thinking and problem-solving skills.
• Ability to handle multiple tasks simultaneously, manage medium-sized projects, work in a team environment, and create and maintain formal and informal networks.
• Willingness to travel.

Reporting to the program directorate, the Application Project Manager refines work plans and schedules to deliver business process and technology transformation projects across ITS teams, product leads, and vendors. Partnering with internal clients and subject matter experts, the role manages scope changes, escalates risks, and organizes Agile ceremonies to keep sprints and releases on track.

Role Responsibilities

• Manage project teams to deliver improvements or transformation via the adoption of new business processes, technology, and change management, including ITS team members, product leads, SMEs, and occasional vendor resources.
• Create and execute project work plans and schedules to manage day-to-day operational aspects of the project and maintain accurate project records in the firm's project and portfolio management system.
• Establish and manage relationships with vendors and internal clients, prepare for project reviews and quality assurance, and compile regular project and portfolio reporting.
• Manage the business process relationship with internal clients and deliver scope to schedule, budget, or other agreed parameters such as stories and sprints.
• Coordinate impact assessments resulting from scope changes and manage changes transparently.
• Develop and manage the work breakdown structure to support scope, outcomes, and timely completion of deliverables and milestones.
• Organize and lead Agile ceremonies such as daily stand-ups and retrospectives where appropriate.
• Monitor, communicate, and escalate high-priority risks and issues to the program directorate on time, managing and coaching direct reports where agreed.
• Ensure projects are delivered on time, within budget, and meeting business requirements, or organize sprints and releases for effective Agile delivery.

Required Qualifications

• University degree or equivalent qualifications, preferably in an IT or business-related field.
• 5+ years of IT project management experience.
• Exposure to data analytics, innovation, products, transformation, and business process improvement-based projects, including experience within global organizations and larger global project delivery teams.
• PMBOK skill set and/or Agile project delivery experience.
• Exposure to software implementation lifecycle.
• Strong MS Project skills.
• Ability to effectively communicate with all levels of business stakeholders.

Sitting at the intersection of technical sales support and AV systems engineering, the Application Project Manager advances sound system design, specification, and commissioning for residential installations, bridging project managers, sales teams, and customers. Operating across showrooms, trade shows, and integrator relationships, the role delivers product demonstrations, technical presentations, and on-site acoustical verification to support brand representation in the residential market.

Job Functions

• Represent the brand within the residential market and create client-facing technical designs and system design proposals, including budget estimates, in collaboration with the sales manager.
• Provide sound system design, specification, and documentation for Creations installation applications, and conduct product demonstrations and technical presentations.
• Commission, measure, and verify sound systems and maintain installed AV systems in US showrooms.
• Maintain and develop relationships with key AV integrators.
• Provide sound system theory, safe operation, and training development and administration, and realize on-site acoustical and mechanical verification and measurement.
• Support products, applications, safe operation, and software, and provide written technical mission reports.
• Support the trade show team with installation and commissioning of AV systems and assist with designs and technical upgrades of installed AV systems in US showrooms.

Qualifications & Experience

• Bachelor's degree or similar education preferred.
• Completed training from CEDIA, THX, ISF, AVIXA, or similar organizations preferred.
• Minimum 5 years of experience working with premium AV brands, with in-depth knowledge of the residential market.
• Practical experience commissioning AV systems in residential and corporate environments.
• General knowledge of professional audio speakers, electronics, and formats such as AES67 and AVB.
• Proficient in CAD software such as Stardraw, AutoCAD, and SketchUp preferred.
• Experience in modeling and measurement tools.
• Excellent verbal and written communication skills.

A key member of the Strategy and Innovation Team, the Application Project Manager oversees project methodology standards, charters, and contingency plans across departments and commissions within the Development Services Commission. Collaborating across executive leadership and cross-functional teams, the role manages risks, costs, and timelines while coaching staff on project management best practices.

What You'll Do

• Collaborate with executive leadership, cross-functional teams, and various departments and commissions to support the coordination, implementation, and monitoring of programs and projects consistent with leading industry best practices.
• Develop and maintain project methodology standards and methods, and prepare or assist in the development of project charters with appropriate documentation and contingency plans.
• Lead and manage the processes, procedures, and documentation related to project schedules and coordinate with the project team to achieve deliverables and milestones.
• Work with departments across the Development Services Commission to ensure projects are resourced and governance structures are established, and define the roles, responsibilities, and accountability of project team members.
• Effectively assess and manage project risks, issues, costs, timelines, and scope, and track and communicate progress to executive leadership and staff.
• Lead and support change management initiatives and oversee the financial management of projects consistent with organizational financial processes, policies, and bylaws.
• Serve as a project management resource to coach and guide Development Services staff in project management methodology and develop, improve, and implement internal processes and procedures such as budgeting and business planning.

Skills & Qualifications

• Undergraduate degree in Business Management, Public Policy, Public Administration, Engineering, Planning, or a related field.
• 7-10 years of project management experience planning, developing, and delivering complex and multi-phased projects.
• PMP designation in good standing or working toward PMP designation with PMI.
• Organizational Change Management certification and Lean Six Sigma Greenbelt certification or equivalent designations are assets.
• Exceptional customer service experience in a diverse stakeholder environment, with demonstrated ability to work effectively with executive leadership and refined collaborative and influential skills.
• Proven ability to multi-task and concurrently manage large transformational projects across departments.
• Experience in business planning and strategy development and knowledge of leading practices in service delivery.
• Strong abstract thinking, analytical skills, creativity, and ability to work with multiple and diverse individuals, organizations, and government agencies with tact and discretion.
• Must have a valid Ontario Driver's License Class G and access to a personal vehicle for business purposes, a satisfactory driver's abstract, and ability to attend site meetings at various locations during and after regular business hours.

Accurate customer technical solutions depend on the Application Project Manager, who develops submittal drawings, quotations, and priced proposals while interpreting customer specifications for pump and fluid handling applications. Based within the manufacturing organization, the role liaises with sales, manufacturing, and customer service to coordinate product modifications and maintain current knowledge of product line applications.

Day-to-Day Responsibilities

• Interpret customer technical specifications, drawings, and instructions and prepare submittal drawings for approval.
• Collaborate closely with sales representatives to meet customer requirements and delivery expectations.
• Prepare quotations for standard and non-standard products and development contracts, and prepare priced proposals and provide delivery information.
• Act as a project manager for purchased orders and maintain customer communication, and answer technical and non-technical inquiries relating to product capabilities and parts selection.
• Review industry literature, attend trade shows, and maintain contact with industry technical and professional groups to maintain current knowledge of product line applications and competitive activity.
• Coordinate the modification of standard equipment to customer requirements with Customer Service, Manufacturing, and US plants.
• Assemble technical information in support of product applications, training, and installation and operation manuals.

Requirements

• Two or three-year college diploma in an Engineering program, with Mechanical Engineering/Technology or Chemical Engineering/Technology preferred, and Certified Engineering Technologist designation an asset.
• Minimum 1 year of experience in a similar position and environment.
• Detailed technical knowledge of Xylem products, design and manufacturing capabilities.
• Thorough knowledge of pricing policies and procedures.
• General technical knowledge of pump types and their applications and components, electric motors, fluid flow in open and closed systems, and materials of manufacture.
• Excellent computer skills including Microsoft Word, Excel, Outlook, and Project.
• Working knowledge of BPCS and Xylem application software an asset.
• Strong organizational and project management skills with excellent written and oral communication skills, including the ability to demonstrate courtesy and tact when dealing with customers and co-workers.
• Continuous improvement mindset, strong teamwork, problem-solving and analytical skills, and customer solution orientation.

As the Application Project Manager, this role oversees all project activities from evaluation and selection through implementation, go-live, and hypercare for ERP-driven business initiatives. The organization relies on this work to manage budgets, mitigate risks, and create benefits realization plans that track ROI across in-house enhancements and system implementation projects.

Scope of Work

• Coordinate, manage, and lead all project activities from evaluation and selection through development, implementation, go-live, and hypercare.
• Create or manage the creation of all project artifacts.
• Capture, mitigate, resolve, and manage all project-related risks and issues.
• Deliver all projects to the appropriate quality standard, within defined budget tolerances, and in line with planned timescales.
• Create, publish, and gain sign-off of relevant project documentation and manage project stakeholders to ensure alignment to project scope, objectives, and benefits.
• Manage project budgets ensuring all costs are forecasted, actuals captured, and variances are analyzed, understood, and approved by project sponsors where appropriate.
• Create benefits realization plans for each project and track them to ensure identified ROI is achieved.
• Manage the development of in-house enhancements to meet ERP business requirements and manage testing activities as part of system implementations, upgrades, or standard cadence releases.
• Provide IT business partnering to group companies as needed.

Experience & Qualifications

• Minimum 10 years of experience successfully delivering IT and business projects from conception to closure, ideally within an IT department.
• Proven background in engaging with stakeholders professionally and communicatively while representing the organization and advocating best practice.
• Experience operating at a senior stakeholder level, coordinating and facilitating workshops, and managing third parties, including offshore and outsourcing relationships and external partners.
• Knowledge of multiple mainstream ERP solutions from tier 1 and tier 2 providers, ideally including Epicor cloud ERP.
• Proven expertise in manufacturing and operating in a matrixed environment.
• Skilled at working with and delivering change in partnership with business leaders, operational resources, and subject matter experts.
• Advanced knowledge of project management techniques with the ability to multi-task and alter direction easily to accommodate changing priorities, and skilled in resolving project issues and conflicts.
• Strong organizational, presentation, verbal, and written communication skills with outstanding presentation skills and strong business partnering skills.