• Provide general administrative support
• Coordinate meetings and travel requirements.
• Coordinate local services such as mail, stationery, etc.
• Coordinate inductions for new starters, giving general guidance and orientation mentoring.
• Initiate training requirements identified.
• Assist in the maintenance and update of team training records in SAP.
• Produce reports from SAP.
• Act as a point of contact for general queries on the above.
• Provide cover for others in the department

Skills: Administrative Support, Meeting Coordination, Travel Coordination, Service Coordination, Onboarding and Orientation, Training Coordination, SAP Reporting, Point of Contact Management

• Manage day-to-day activities within the administrative function, including regular system/tracker updates, reporting, and stakeholder notifications where appropriate.
• Produce and prepare all documentation and ensure that it is to be actioned within agreed time-frames to ensure a value-added service is delivered to the business.
• Ensure documentation issued is always current, relevant, and appropriate.
• Ensure that all personal data is managed in line with the Data Protection legislation and the Company policy.
• Maintain accurate and complete worker records and ensure that all systems are updated and data quality/integrity is maintained at all times.
• Produce accurate and timely reports in line with the reporting schedule and/or on demand requests.
• Liaise with various Operations' teams and employees from the project and functions on a daily basis in order to provide a quality administration service, ensuring business needs are always met.
• Deal promptly and politely with queries raised by employees, managers, and external stakeholders, preferably face-to-face, but also by email or over the telephone.
• Support colleagues with day-to-day activities to ensure that deadlines and standards are met and commitments honored.
• Attend meetings and produce minutes

Skills: Administrative Management, Documentation Preparation, Data Protection Compliance, Record Maintenance, Reporting and Data Analysis, Stakeholder Liaison, Query Resolution, Meeting Minute Production

• Receive Sales Orders from customers and the sales team, immediately input into Navision with correct data
• products, right quantity, right customer, right order amount, reason code, shipment method code, ship-to address) and prepare delivery documents for the customer.
• Make sure orders quantity priority is in the order of FIFO.
• Communicate with Production Plan Division and update Inventory information to confirm the delivery date of transfer order with platform Sales Admin and sales order with customer/ commercial team on time.
• Receive Sales Forecast from sales team daily or weekly and coordinate with sales admin in the factory to check the availability of products, quantity, shelf life, etc., liaise with transportation staff to arrange a truck to transfer goods from factory to platform and ensure that the products in platform adapt sales demand at maximum level.
• Follow and apply all procedures in the working process (delivery procedure, goods return procedure, Service Level Agreement).
• Consolidate reports daily, weekly, such as the Service Level Rate report, Sales Volume report.
• Receive feedback on quantity, quality of products, or any complaints about the delivery procedure from the customer/sales team, then communicate internally to find out the cause, solution, and reply to satisfy the customer.
• Receive goods return requests from the customer or the sales team, compile documents according to the Goods Return Procedure, and follow up until completion.
• Update customer information correctly
• Politely communicate with customers, drivers in receiving orders, and solving problems, as well as the commercial team and internal colleagues.
• Customer-oriented behavior in applying the company’s procedure.
• Quick action on the customer/Sales team’s request in business, payments, and order-related matters.
• Do customer care by visiting some key customers once or twice per year to collect customer feedback, making phone calls to customers who have had no transactions for a long time, and implementing their own ideas to improve service

Skills: Order Management, Inventory Coordination, Production Communication, Sales Forecasting, Report Generation, Feedback Management, Return Handling, Customer Relations

• Welcome external guests, managing the in-out correspondence
• Coordinate and monitor activities throughout both offices to ensure efficiency and maintain compliance with company policy, including managing stationery, weekly refreshments, post and telecommunication, transportation, plants and office equipment, and office maintenance
• Manage logistics for new joiners, e.g., parking registration, building access card, fingerprint access, taxi card, name card, telephone, company directory update
• Manage monthly office accruals, verify invoices, and supporting documents in coordination with the Finance team
• Manage flight tickets and accommodation reservations for Directors, and follow up on invoices to reimburse them
• Coordinate to book a car, flowers for staff’s business trips, and follow up on relevant invoices
• Coordinate to organize annual company health check-up, company events (e.g., town hall, training, company dinner, company trip, team building sessions)
• Research for a new vendor, verify, and process vendor creation following regional policy
• Liaise with the agency to sort out the visa, temporary residence card, and work permit application for expats
• Manage monthly birthday cards and FOC requests under the HR budget

Skills: Guest Reception, Office Coordination, New Joiner Logistics, Invoice Management, Travel Coordination, Event Planning, Vendor Management, HR Budget Management

• Providing a variety of services using entry to advanced-level technical and support knowledge covering multiple areas of ocean operations requirements, including data files, documentation, invoices, delivery orders, and others related.
• Reviewing, completing, and processing various degrees of ocean freight documentation, databases, producing reports for ocean operations, and related services.
• Providing basic to more advanced support in the interpretation and assistance to staff and management regarding ocean freight policies, programs, and practices.
• Providing support in researching issues and developing recommendations to resolve issues related to Ocean Operations.
• Assisting in the review and implementation of ocean freight policies, practices, and programs to meet organizational, operational, customer, and management needs.
• Assisting to ensure compliance with applicable country laws, rules, and regulations, receives guidance and direction, or escalates

Skills: Ocean Operations Support, Documentation Processing, Report Generation, Freight Policy Assistance, Issue Resolution, Freight Policy Implementation, Compliance Assurance, Technical Support

• Allocation and maintenance of IT equipment.
• Managing multiple employee requests simultaneously, including troubleshooting of all IT related equipment such as PCs, printers, CCTV, video conferencing systems of the company.
• Monitor system performance and ensure availability.
• Coordinate with third parties to solve technical or network issues.
• Providing quality documentation and delivering presentations about network issues, updates, troubleshooting techniques, etc.
• Participate in learning new technologies and career development opportunities as presented to progress to higher-level positions within the IT network and system.

Skills: IT Equipment Management, Troubleshooting, System Performance Monitoring, Third-Party Coordination, Documentation, Presentation Skills, Technology Learning, Career Development

• Handling and distributing documents/database effectively
• Synthesize compliance with process-related paperwork
• Process and track legal work
• Maintaining and updating sales personnel nationwide
• Review and proofread documents and correspondence to ensure accuracy
• Take responsibility for filing, photocopying, and scanning documents
• Keep and track stock of inventory as well as report to ensure that it meets the demand of the sales team
• Take responsibility for providing employment support
• Business trip support services - budgeting, flight and hotel booking, meeting room reservation, logistics, and accommodation requirements.
• Organize and schedule meetings and events
• Employment engagement support, such as event assistance, logistics, and liaising with third parties 
• Drive end-to-end administrative project management
• Submit timely reports and prepare presentations/proposals

Skills: Document Management, Compliance Tracking, Legal Processing, Sales Personnel Maintenance, Document Proofreading, Inventory Management, Employment Support, Event and Travel Coordination

• Administer BI platforms and tools like PowerBI, Tableau, SSRS, SSAS, and BOBJ
• Take responsibility for ensuring Platform availability.
• Perform installations, upgrades, certificate renewals, and other related platform activities
• Provide platform support during CST/CDT hours
• Provide L3 support, troubleshoot and resolve issues, and determine RCA for problems
• Work with Server, Storage, Network, and Database teams to ensure BI platforms are up and running smoothly
• Troubleshoot and resolve performance issues
• Track and report problems and issues on time

Skills: BI Platform Administration, Platform Availability Management, Installation and Upgrades, Platform Support, L3 Support, Troubleshooting, Performance Optimization, Issue Tracking and Reporting

• Understand and ensure compliance with the Contract Management and Governance guidelines for onboarding/offboarding engineers to projects
• Work closely with Account Managers to support operational activities on their accounts
• Work with Account Managers on contract creation and deal review preparation
• Time report tracking using the internal systems, managing monthly sync-ups with the Client, reviewing Actuals vs. Planned, invoices, and contracts
• Manager resources plans via internal systems
• Revenue forecasting and billing review

Skills: Contract Compliance, Operational Support, Contract Creation, Deal Review, Time Reporting, Resource Management, Revenue Forecasting, Billing Review

• Investigate and analyze information, then provide problem determination and resolution.
• Provide system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.
• Manage, maintain, and review security documentation and auditing.
• Stays connected with industry best practices and vendor-specific application methodologies.
• Research, plan, install, configure, troubleshoot, maintain, and upgrade operating systems, and hardware and software interfaces with the operating systems.
• Work as a team member with other technical staff, such as networking, to ensure connectivity and compatibility between systems.
• Write and maintain system documentation.
• Responsible for capacity planning, disaster recovery, and security, where necessary.
• Possess extensive experience with operating systems, network protocols, systems programming, and configurations, and/or hubs, switches, and routers.
• Work with end users on desktop OS support

Skills: Problem Resolution, System Support, Security Management, Industry Best Practices, Operating System Management, Technical Team Collaboration, System Documentation, Capacity Planning

• Create a folder structure, migrate files and folders from and to Box, add and manage users, create groups, and run reports
• Act as the main point of contact for product questions from users
• Prepare reports and analyze product and user-level usage and adoption data for Box
• Audit system and user accounts in Box
• Oversee user access and permissions processes
• Research and provide implementation assistance for special use case projects
• Assess the adequacy of product security
• Take responsibility for performing data migrations
• Coordinate with product and third-party vendors
• Assist in creating materials, including internal communications, help and knowledge base documentation, and also assist with product training.
• Stay current on updates to the Box.com system and communicate changes

Skills: Folder Management, Product Support, Report Analysis, System Auditing, User Access Management, Special Project Implementation, Security Assessment, Data Migration

• Provide direct administrative support to the SIBYLS and 8.3.1 beamlines, represent all in day-to-day administrative matters, serve as a point of contact, and resolve issues
• Triage a broad range of moderately complex, unique, and sensitive research program management and administrative issues
• Facilitate user experiment proposals to beamlines by helping users navigate the ALS RAPPID experiment proposal system, coordinate experiment proposals with beamline specific scheduling systems through interaction with web-based platforms.
• Facilitate user access to the beamlines by interfacing with ALS ESAF and WPC systems
• Facilitate data transfer after user access to the beamline by interfacing with the LINUX file structure and ensuring read permission for users.
• Respond to and ensure effective communication between SIBYLS/8.3.1 beamline staff and the beamline user base through direct and online communications involving web-based interfaces.
• Compose, draft, edit, and prepare responses on behalf of SIBYLS and 8.3.1 senior management, including sensitive items, including technical reports and presentations, using appropriate computer applications.
• Oversee the full range of event coordination services for SIBYLS/8.3.1 meetings, program and division reviews, research seminars, and other conferences and high-level meetings. For these events, serve as a liaison between SIBYLS/8.3.1, LBNL, NIH, and DOE management offices.
• Maintain complex calendars and set up and coordinate a variety of on and off-site meetings, conferences, teleconferences, and other types of meetings
• Independently develop guidelines to assure efficiency and consistency in office operations.
• Create and maintain filing systems to facilitate retrieval of essential materials including files relating to the senior management activities and correspondence, scientific projects, laboratory and DOE activities and other administrative topics.
• Develop and maintain computerized information systems to track information and generate reports
• Coordinate a variety of complex travel arrangements for SIBYLS/8.3.1 staff and external individuals, including foreign and domestic multi-host travel.
• Monitor email and calendar (work day, evenings, and weekends), advise senior management of important events and deadlines, evaluate and route correspondence to the SIBYLS/8.3.1 management team to ensure all Laboratory and DOE requests for information and action items are completed on time.

Skills: Administrative Support, Research Program Management, User Access Coordination, Data Transfer Management, Communication Facilitation, Document Preparation, Event Coordination, Travel Arrangement Management

• Organise and co-ordinate operations to ensure maximum business efficiency.
• Handle customer enquiries, sales, and marketing duties where necessary.
• Build and maintain strong relationships with customers, communicating important company and home-specific updates, and actively listening to customers.
• Arrange promotions, advertising, and other marketing activities as guided by the Home Manager and the Marketing Team.
• Attend and assist in the organisation of trade shows and exhibitions.
• Actively contribute to the improvement of the Home’s communications including sales materials, presentation materials, marketing leaflets, etc.
• Maintain budget occupancy, working with the Home Manager and Marketing Team
• Use Management Systems effectively, recruit and retain experienced and/or qualified personnel according to company requirements and standards promptly to avoid agency usage.
• Review and prepare reports for Senior Management.
• Oversee and provide administrative support to the Home Manager.
• Oversee and assume responsibility, when delegated by the Home Manager, for coordinating core functions, including recruitment, staff changes, rota management, purchasing, resident paperwork, staff training, and Home reports.

Skills: Operations Coordination, Customer Relationship Management, Marketing Support, Event Coordination, Communication Improvement, Budget Management, Staff Recruitment, Report Preparation

• Managing Customer requirements, maintaining the company's high standards
• Ensuring customers are updated with progress reports on orders, such as delivery dates, delays, and maintaining a relevant and professional flow of information
• Working with the manufacturing department to manage customer expectations
• Working with customer portals
• Carrying out contract reviews on sales orders
• Reviewing the administration process of sales orders to ensure the standards are being upheld
• Collating stats for the sales team
• Providing quotations for customers on chargeable repairs
• Sending out company information from customer enquiries
• Working with import documentation and ensuring compliance in line with the regulatory bodies
• Managing the proof of import/export documentation
• Working closely with finance on reclaiming the tax and duty

Skills: Customer Requirement Management, Order Progress Reporting, Manufacturing Coordination, Customer Portal Management, Contract Review, Sales Order Administration, Sales Data Compilation, Quotation Management

• Lead the design of LIMS forms and interface with instrument systems and laboratory procedures
• Coordinate LIMS validation and maintenance with vendors and cross-functional departments
• Administer LIMS access accounts and user requirements
• Provide training on LIMS to new and current employees
• Communicate effectively with management and IT
• Team with vendors and IT to continuously expand functions and improve LIMS to meet user needs and maximize potential

Skills: LIMS Design, System Integration, LIMS Validation, Access Management, User Training, Cross-Department Coordination, Vendor Collaboration, Continuous Improvement

• Understand network services like IP, TCP, UDP, DHCP, NFS, DNS, etc.
• Experience with virtualization (VMware) or cloud computing solutions (AWS/GCP/Azure)
• Experience with applications and services by setting up and managing IIS/Tomcat/Apache
• Familiar with Backup applications such as VEEAM, Commvault, TSM, Metallic, or any other knowledge about the Backup concept
• Understanding of RPO, RTO, and GDPR
• Ability to script and code for troubleshooting or automation
• Confident using English in a working environment - reading/writing specs, documenting system changes, presenting/discussing technical topics
• Having knowledge and experience in databases (MSSQL, Oracle), automation skills (Powershell)
• Understanding of VM, K8, and NAS
• Self-organized and prioritize work, can work independently or as part of a team, with a customer-oriented approach
• Technically curious and having analytical skills
• Ability to work on a shift basis

Qualifications: BA in Human Resources Management with 6 years of Experience

• Experience working with computers and Microsoft Office (Including Outlook, Word, Excel)
• Ability to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays
• Experience working with enterprise software and an understanding of standard work processes
• Customer service and project management experience
• Experience in planning, scheduling, and auditing overall facilities/maintenance activities
• Proficient with Microsoft Word, Excel, PowerPoint, and Microsoft Project software
• Working experience working with an enterprise asset management software suite.
• Data analysis experience in the facilities maintenance program, specifically in asset management and spare part optimization
• User training work experience
• Must be self-driven, organized, and be able to work in a fast-paced team environment
• Proven written and verbal communication skills

Qualifications: BA in Management with 3 years of Experience

• Experience in NetSuite implementation, workflows, saved searches, and customizations
• Able to host and drive effective meetings focused on results and accountability
• Demonstrated analytical, problem-solving, organizational, interpersonal, and communication skills
• Ability to handle multiple projects, with multiple clients, and the pressures of managing the required timelines
• Familiarity with the Agile Methodology
• Served as Stakeholder/decision maker on behalf of a team on corporate initiatives/products
• Works well in a collaborative and consensus-oriented team environment
• Effective at working within and clarifying ambiguity
• Proven ability to collect and document business requirements
• Strong sense of customer focus and the importance of the voice of the customer
• Basic knowledge of APIs with fundamentals of system architecture
• Hold a NetSuite Certification
• Experience with an existing, heavily customized ERP system

Qualifications: BA in Organizational Leadership with 4 years of Experience

• Relevant experience as a NetSuite Administrator
• Experience working in an Agile Software Development organization
• Experience in supporting workload management/ orchestration
• Experience in Change Management using Rally
• Hold a SCRUM certification
• Highly analytical skills with excellent attention to detail
• Ability to multitask effectively and work against tight deadlines
• Must have excellent written and verbal communication skills
• Excellent interpersonal skills with strong customer service orientation.
• A strong desire to learn, grow, and teach others, and able to work in a team-fostered environment.
• Ability to prioritize, plan, and execute work assignments.
• Meticulous attention to detail

Qualifications: BA in Communication Studies with 3 years of Experience

• Prior experience in a role with exceptional customer service skills
• Able to work as part of a team, supporting colleagues
• Flexible and self-motivated, take the initiative, and be keen to embrace new training opportunities
• Great communication skills, both verbal and written
• Effective administration, planning, and organisation skills
• Strong attention to detail and accuracy
• Good IT/Computer skills, MS Office, including Excel and Outlook
• Experience in database entry
• Previous experience in the hire or construction industry

Qualifications: BA in Sociology with 2 years of Experience

• Experience in banking or related field with an emphasis in a combination of sales, lending, branch banking, and compliance
• Experience managing people, 3 of which as an Arvest Branch Manager
• Completion of general banking courses (AIB, Arvest, and others)
• Must be able to work cooperatively with other co-workers regardless of personality, presence, or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence, or communication style
• Must be able to perform several tasks at once and work in a stressful atmosphere
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate a telephone, a copier, and a FAX machine
• Must be able to move from department to department or bank to bank to attend meetings
• Must be able to operate a  personal computer keyboard to create reports, schedules, and other appropriate documentation

Qualifications: BA in Public Administration with 7 years of Experience

• Previous administrative working experience
• Proficient with all Microsoft packages
• Innovative, organised, and versatile with a can-do attitude
• Excellent communicator and a team player
• Good written English and attention to detail
• Must have the willingness to learn
• Have a pleasant telephone manner

Qualifications: BA in Healthcare Administration with 2 years of Experience

• Previous experience within the IFA practices
• Knowledge and understanding of the FCA regulations
• Effective communication, both written and verbal
• Have a professional, proactive, and positive attitude
• Knowledge of Avelo and FE Analytics 

Qualifications: BA in Information Systems Management with 1 year of Experience

• Experience in a clerical or administrative environment
• Strong written and verbal communication skills.
• Ability to articulate standard policy and procedures to multiple audience levels.
• Basic understanding of departmental and company policies, procedures, and practices.
• Understands internal software programs.
• The ability to plan travel and process expense reports.
• Some experience working in human resources or with confidential processes/procedures
• Ability to quickly learn complex internal software programs
• Knowledge of PeopleSoft, expense systems
• Experience working with shipping logistics
• Experience working for PNNL, DOE, or another government contractor

Qualifications: BA in International Business with 4 years of Experience

• Related experience in a maintenance, distribution, or manufacturing environment
• Experience communicating with peers, hourly associates, and senior management regarding maintenance, inventory, and cost control
• Previous mentorship work experience
• Experience developing and implementing department goals and strategies based on broader organization goals
• Computer skills with working knowledge of Oracle
• Maintenance skills, trade training, or equivalent experience
• Experience working with hourly employees as well as exempt personnel
• Excellent organizational, filing, and record-keeping skills
• Self-starter and a proven ability to work effectively with minimal supervision
• Ability to adapt well to fast-paced environments with changing circumstances, direction, and strategy
• Desire to help build a PM and material process in a dynamic, fast-growing environment
• Strong analytical skills with demonstrated problem-solving ability

Qualifications: BA in Social Work with 6 years of Experience

• IT Service Management system experience (Jira Service Desk, ServiceNow, BMC)
• Ability to write technical documentation.
• Must have good problem-solving skills.
• Good verbal and written communication skills.
• Must work well in a team environment and collaborate effectively.
• Ability to learn independently.
• Willingness to work a flexible schedule, including nights/weekends.
• Experience in the development, implementation, and support of an ITSM.
• Experience in daily management of Atlassian application suite (Jira, Jira Service Desk, Confluence, Bitbucket).
• Advanced knowledge of Jira Service Desk implementation and administration.

Qualifications: BA in Organizational Leadership with 4 years of Experience

• A caring, friendly personality who wants to make a difference for residents.
• Previous experience in an administrative role or supporting customer service
• Ability to be considerate, patient, and professional, especially when in a busy office.
• Clear and confident communication skills
• Experience working in using Microsoft Office.
• Hardworking, diligent nature, and a good timekeeper

Qualifications: BA in Economics with 1 year of Experience

• Strong administrative work experience
• Commitment to delivering excellent customer service
• Excellent IT skills including Microsoft Office, HR, Payroll, and Case Management systems
• Strong organisational skills with the ability to prioritise
• Ability to remain calm under pressure
• Communication skills and a flexible, ‘can-do’ attitude

Qualifications: BA in Operations Management with 2 years of Experience

• Considerable knowledge and complete acquaintance and understanding of LIMS system implementation, enhancement, and administration.
• Independent problem solver and can work with cross-functional teams for LIMS implementation.
• Have the ability to design and create LIMS procedures and applications to enhance laboratory operations
• The ability to develop a project plan with limited supervision.
• Can coordinate activities with other groups to execute the project plan.
• Demonstrate the successful LIMS implementation and or development projects in the past.
• Must have strong communication skills
• Ability to work in a fast-paced environment to meet client and internal demands under tight timelines

Qualifications: BA in Accounting with 3 years of Experience

• Previous administrative experience or equivalent training
• Good oral and written communication skills
• Good organizational and time management skills
• Computer literacy (Microsoft Office Suite (Word, Excel, PowerPoint)
• Aptitude for handling and proofreading numerical data, and some spreadsheet software
• Have good typing skills
• Good spelling and proofreading skills
• Ability to operate standard office equipment (e.g., fax, copier)
• Works efficiently and effectively in a matrix environment

Qualifications: BA in Logistics Management with 2 years of Experience