ADMINISTRATIVE SERVICES SUPERVISOR RESUME EXAMPLE
Published: Nov 15, 2023 - An Administrative Services Supervisor prepares and evaluates statistics and schedules to gauge departmental performance, fostering a high-performance workforce by recognizing achievements and reinforcing strengths. Champions the company's mission and goals, motivates enthusiasm among team members, and identifies key skills to retain top talent. Enhances team capabilities through structured training programs, skills assessments, and proactive communication, ensuring alignment with departmental objectives and fostering a culture of collaboration and empowerment.
Tips for Administrative Services Supervisor Skills and Responsibilities on a Resume
1. Administrative Services Supervisor, Jackson Health System, Miami, FL
Job Summary:
- Be accountable for Administrative Support Team performance including accuracy, quality of and timeliness of work.
- Prepare, maintain, and evaluate statistics and schedules to measure departmental performance. Develop and maintain a high performance work force, acknowledge and reward employee's strengths and accomplishments.
- Articulate and generate enthusiasm for the Company's mission and goals.
- Identify essential skills and retain talented employees.
- Articulate expectations for conduct and performance.
- Provide guidance, mentoring, tools and training to develop team.
- Develop training programs and institute skills assessments for each employee.
- Communicate openly by discussing department goals and expectations with all employees.
- Hold monthly staff meetings to create an open dialogue amongst team.
- Confront issues, address conflicts, resolve problems, and recommend solutions.
- Work to maximize collaboration, teamwork, empowerment, achievement and responsibility. Challenges:
- Receiving complete, timely, and accurate information from departments requesting service
- Supervising employees who process work for other departments and employees.
- Developing, maintaining and enhancing appropriate and accurate tracking and management tools.
- Developing strategies to "manage" the customer.
- Interruption of own work and projects due to conflicting priorities, unanticipated special assignments and/or last minute requests.
- Managing and maintaining proper staffing levels and support at all times.
- Delegate and reassign subordinate work as needed to accomplish goals of the supported departments & company.
Skills on Resume:
- Performance Management (Soft Skills)
- Team Development (Soft Skills)
- Employee Mentoring (Soft Skills)
- Training Program Development (Hard Skills)
- Conflict Resolution (Soft Skills)
- Teamwork and Collaboration (Soft Skills)
- Project Management (Hard Skills)
- Staffing and Resource Management (Hard Skills)
2. Administrative Services Supervisor, Horizon Services Corp, Phoenix, AZ
Job Summary:
- Daily management and supervision of the administrative services team (office space, procurement, reception, mail, printing, scanning and archiving)
- Coordination and equitable distribution of the daily workload among the team members
- Management of external suppliers including participation in the negotiation, monitoring and renewal of agreements
- Responsible for purchasing and inventory for KPMG's Quebec offices (peripherals, office supplies)
- Responsible for the maintenance of the premises in collaboration with the various property managers
- Analysis and estimation of costs related to operations
- Drafting of various reports and analyses
- Be the main point of contact for all operational requests
- Collaboration with internal teams within the firm and participation in various projects
- Arrange for payment or establish repayment schedules based on customers' financial status
- Locate and monitor overdue accounts
- Record information about status of accounts and collection efforts
- Work in a team environment and learn about other operations through cross-training
Skills on Resume:
- Team Management (Soft Skills)
- Coordination (Soft Skills)
- Supplier Management (Hard Skills)
- Procurement (Hard Skills)
- Cost Analysis (Hard Skills)
- Report Writing (Hard Skills)
- Client Relations (Soft Skills)
- Cross-Training (Soft Skills)
3. Administrative Services Supervisor, Greenfield Financial Solutions, Richmond, VA
Job Summary:
- Plan and prioritize work of four Administrative Assistants and Receptionist, assigning schedules and monitoring daily activities.
- Monitor vacation time and requests to ensure proper coverage of all positions.
- Maintain and administer policies and procedures for all Corporate Administrative activities as well as Operating Companies
- Oversee the procurement of office supplies and equipment.
- Ensure all office equipment is maintained and operating properly.
- Oversee processing of purchase orders and check requests along with vendor certificate of insurances and contracts.
- Provide coordination and oversight of company record management activities for corporate location adhering to company Records Management Policy.
- Monitor catering and conference room activities assigned to Administrative Assistants to ensure customer requests are being met.
- Assist with budgeting monthly reporting and year end preparation
- Ensure employees comply with company safety practices, procedures, and policies.
- Ensure successful cross-boundary interface with other functional areas, including customer accounting, customer service, accounting, human resources, it, engineering and operations.
- Exercise authority concerning staffing, performance appraisals, promotions, and discipline.
- Identify and improve upon work practices and processes to maximize efficiencies and effectiveness of the department and other cross boundary functional areas.
- Approve time-out-of-the-office requests from staff.
- Plan, manage and assign back up & coverage duties.
- Determine when to escalate decisions or issues within assigned areas of responsibility.
Skills on Resume:
- Workload Management (Soft Skills)
- Policy Administration (Hard Skills)
- Procurement Management (Hard Skills)
- Records Management (Hard Skills)
- Budgeting (Hard Skills)
- Staff Performance Management (Soft Skills)
- Process Improvement (Soft Skills)
- Cross-Functional Collaboration (Soft Skills)