ADMINISTRATIVE SERVICES MANAGER RESUME EXAMPLE

Michael Turner

Columbus, OH

(614) 555-2847

michael.turner.hr@gmail.com

linkedin.com/in/michaelturneradmin

SUMMARY

Results-driven Administrative Services Manager with 2+ years of experience in office administration, payroll coordination, and facilities support within business operations environments. Proven record of improving onboarding efficiency by 25% while supporting budgeting, travel coordination, and records management initiatives. Expertise in administrative operations and vendor coordination to optimize workplace functions, mitigate operational delays, and drive service consistency across cross-functional teams.

SKILLS

Administrative Operations

Payroll Administration

Facilities Coordination

Vendor Management

Records Management

Travel Coordination

EXPERIENCE

Administrative Services Coordinator

Riverbend Operational Solutions, Columbus, OH

June 2023 - Present

• Coordinate onboarding, travel arrangements, payroll support, and facilities operations for 120+ employees across administrative and field departments.
• Maintain office inventory, vendor contracts, and communication systems, reducing supply shortages by 30% through proactive procurement monitoring.
• Support budgeting, billing audits, and purchase requisition processing while improving reporting turnaround times by 20%.
• Organize company events, employee engagement activities, and executive scheduling support for leadership teams and visiting stakeholders.

Administrative Assistant

Summit Resource Management Group, Dayton, OH

January 2021 - May 2023

• Process expense reports, payroll adjustments, and reimbursement requests for 75+ employees while maintaining 98% transaction accuracy.
• Updated Restore 365 records, billing spreadsheets, and project documentation supporting over $1.2M in annual operational activity.
• Assisted with travel logistics, CAT event coordination, and onboarding activities for remote project teams across multiple states.
• Managed document retention, filing systems, and warehouse record retrieval requests, reducing retrieval times by 35%.

EDUCATION

Associate of Applied Science in Business Administration

Columbus State Community College, Columbus, OH

Danielle Brooks

Nashville, TN

(615) 555-7638

danielle.brooks.operations@gmail.com

linkedin.com/in/danielle-brooks-operations

SUMMARY

Results-driven Administrative Services Manager with 6+ years of experience in budget administration, facilities operations, and employee services within healthcare and municipal support environments. Proven record of reducing administrative processing delays by 32% through workflow optimization and vendor coordination initiatives. Expertise in financial reporting and operational planning to optimize departmental performance, mitigate compliance risks, and drive cost-effective administrative support operations.

SKILLS

Budget Administration

Facilities Management

Financial Reporting

Employee Relations

Vendor Coordination

Process Improvement

EXPERIENCE

Administrative Services Manager

Heritage Community Health Services, Nashville, TN

March 2021 - Present

• Manage facilities operations, onboarding programs, procurement activities, and vendor relationships supporting 250+ employees across multiple departments.
• Direct budgeting, payroll oversight, and contract administration activities totaling $3.5M annually while maintaining expenditure compliance targets.
• Coordinate emergency preparedness drills, Risk Management initiatives, and regulatory reporting processes, improving compliance audit scores by 18%.
• Supervise administrative personnel, implement cross-training procedures, and improve workflow continuity, reducing operational disruptions by 27%.
• Oversee office technology assets, communication platforms, and software licensing programs supporting secure and uninterrupted business operations.

Office Operations Supervisor

Midwest Utility Business Group, Louisville, KY

May 2018 - February 2021

• Supervised customer service, records management, and billing support operations, handling 18,000+ utility accounts annually.
• Prepared financial reports, budget analyses, and City Council presentation materials supporting departmental funding and operational planning decisions.
• Coordinated purchasing, meter reporting, and contract tracking functions while improving reconciliation accuracy by 22%.
• Led onboarding, training, and performance management initiatives for 14 administrative support employees across operational divisions.

EDUCATION

Bachelor of Science in Organizational Management

Middle Tennessee State University, Murfreesboro, TN

Rebecca L. Harrison

Charlotte, NC

(704) 555-9184

rebecca.harrison.executive@gmail.com

linkedin.com/in/rebecca-l-harrison-executive

PROFESSIONAL SUMMARY

Results-driven Administrative Services Manager with 12+ years of experience in fiscal management, operational leadership, and facilities administration within public sector and enterprise service organizations. Proven record of overseeing multimillion-dollar budgets and improving operational efficiency by 40% through process modernization and workforce development strategies. Expertise in budget administration and cross-functional leadership to optimize organizational performance, mitigate compliance exposure, and drive scalable administrative operations supporting executive leadership and enterprise-wide initiatives.

CORE SKILLS

Fiscal Management

Operational Leadership

Facilities Administration

Strategic Planning

Vendor Management

Regulatory Compliance

EXPERIENCE

Administrative Services Manager

Crescent Valley Public Services, Charlotte, NC

April 2019 - Present

• Direct enterprise administrative operations, facilities management, procurement oversight, and financial planning activities supporting 500+ employees and executive leadership teams.
• Manage operating and capital budgets exceeding $8.7M while overseeing grants, purchasing programs, internal controls, and compliance reporting requirements.
• Lead cross-functional initiatives involving HR, IT, Risk Management, and vendor partners, reducing operational costs by 21% through workflow automation and contract optimization.
• Supervise management staff, conduct executive performance evaluations, and implement workforce development programs, improving employee retention by 24%.
• Present strategic reports, ordinance recommendations, and operational analyses to executive boards and municipal stakeholders, supporting organizational planning initiatives.

Operations and Administrative Manager

Atlantic Regional Infrastructure Group, Raleigh, NC

August 2014 - March 2019

• Oversaw departmental administrative services, construction coordination, and facility compliance operations across four regional office locations.
• Administered capital improvement budgets, procurement contracts, and technology asset programs totaling more than $5M in annual expenditures.
• Directed emergency preparedness planning, Joint Commission compliance activities, and environmental safety programs, achieving 100% regulatory inspection compliance.
• Coordinated vendor negotiations, billing reconciliations, and financial reporting processes that improved departmental forecasting accuracy by 28%.
• Managed onboarding, travel operations, payroll administration, and employee engagement initiatives supporting high-volume operational teams.

EDUCATION

Master of Business Administration

University of North Carolina, Charlotte, NC

• Directed daily office operations for 60+ administrative workflows by coordinating correspondence, filing systems, and supply approvals, improving response accuracy and reducing processing delays across departments.
• Coordinated communication between administrative staff, Office Director, and department leaders to support shifting project priorities, ensuring uninterrupted client marketing activities during high-volume operational periods.
• Supervised administrative and office services staff across multiple support functions, adjusting schedules and reallocating resources to maintain service continuity while meeting 95% of internal operational deadlines.
• Resolved workflow disruptions and temporary staffing gaps by providing hands-on operational support, strengthening team productivity and sustaining efficient office performance during peak business demands.
• Implemented recruitment, onboarding, and training initiatives for office personnel, accelerating employee readiness timelines by 30% while reinforcing compliance with established administrative procedures and service standards.
• Enhanced facilities operations through office system improvements, equipment procurement oversight, and cross-functional collaboration with Accounting, Marketing, Information Technology, and Office Services to streamline organizational support delivery.

Core Skills:

• Office Administration
• Facilities Operations
• Workflow Optimization
• Vendor Coordination
• Staff Supervision
• Records Management

• Communicated proactively with internal stakeholders to deliver accurate data reporting for 120+ operational requests, ensuring compiled information consistently aligned with business and client requirements.
• Provided concise status updates on pending requests across multiple departments, improving response transparency and reducing follow-up inquiries by 35% during high-volume reporting periods.
• Developed presentations and marketing packages supporting executive initiatives, combining operational data and business insights to strengthen internal decision-making and client-facing communications.
• Collaborated independently and cross-functionally on recurring and special projects, coordinating internal resources to complete assignments within strict timelines and evolving organizational priorities.
• Prepared professional correspondence, invoices, charts, memoranda, and business plans, maintaining documentation accuracy while supporting administrative efficiency across diverse operational functions.
• Utilized multiple internal reporting systems to retrieve, consolidate, and present business data, accelerating reporting turnaround times by 25% while improving information consistency for stakeholders.

Core Skills:

• Data Reporting
• Presentation Development
• Business Correspondence
• Reporting Systems
• Project Coordination
• Document Management

• Managed financial and administrative operations for multiple enterprise funds, overseeing utility business functions, budget administration, and support services to maintain regulatory compliance and operational efficiency.
• Directed utility customer policies, contracts, and outreach programs serving thousands of accounts, improving customer engagement while streamlining billing communication and dispute resolution processes.
• Administered metering operations, including meter reading systems, reporting functions, and technology applications, increasing data accuracy and supporting reliable utility service delivery across departments.
• Prepared and presented staff reports, ordinance revisions, rate adjustments, and financial recommendations for City Council meetings, ensuring transparent communication and informed municipal decision-making processes.
• Supervised capital and operating budgets exceeding multimillion-dollar allocations, coordinating accounting, rate administration, information technology services, and Utilities ICS support to optimize resource utilization.
• Implemented process and technology improvements involving billing platforms, meter hardware upgrades, procurement planning, and consultant management, strengthening operational accountability and accelerating departmental project execution.

Core Skills:

• Budget Administration
• Utility Billing
• Rate Administration
• Metering Systems
• Financial Reporting
• Process Improvement

• Coordinated administrative support services for organizational operations, overseeing workplace logistics, communication channels, and cross-functional activities to maintain efficient daily business performance.
• Directed secretarial, reception, payroll, conference planning, and travel coordination functions, ensuring seamless administrative support for employees, executives, and external stakeholders across departments.
• Administered records management, telecommunications, mail distribution, printing services, and materials scheduling operations, improving workflow accuracy while reducing processing delays by 20% organization-wide.
• Implemented operational procedures and customer service enhancements that strengthened workplace productivity, optimized resource allocation, and improved responsiveness to internal and external service requests.
• Managed supply acquisition, storage, and distribution activities while overseeing surplus and unclaimed property disposal processes, maintaining compliance with organizational policies and inventory control standards.
• Facilitated coordination between workplace facilities, personnel, and operational requirements, supporting secure, organized, and productive environments aligned with evolving business and administrative needs.

Core Skills:

• Records Management
• Payroll Administration
• Telecommunications Systems
• Inventory Control
• Facilities Coordination
• Administrative Operations

• Coordinated department budgeting processes for recurring expenses and planned initiatives, supporting audit readiness while improving financial tracking accuracy across capital and operational activities.
• Supported Department Officer administrative reporting functions by preparing budget performance analyses, ensuring compliance with approved financial plans and organizational operational objectives.
• Supervised and trained budget and financial reporting staff, managing full lifecycle departmental budgets, strengthening forecasting accuracy and improving expenditure monitoring for multiple operational programs.
• Generated detailed capital and expense reports for department leadership, delivering actionable financial insights that supported strategic planning and informed resource allocation decisions.
• Prepared and distributed executive presentations outlining Department initiatives for Bank senior management team and RBOPS, enhancing communication transparency and supporting organizational decision-making processes.
• Directed administrative staff handling purchase orders, P-Card transactions, work orders, training coordination, and Facilities Master Plan documentation, improving procedural consistency and departmental operational efficiency.

Core Skills:

• Budget Management
• Financial Reporting
• Audit Support
• Capital Planning
• Administrative Operations
• P-Card Administration

• Directed fiscal operations for a large County Department by managing budget development, expenditure tracking, and financial reporting activities supporting multiple operational programs and funding sources.
• Administered departmental budget control journals, grants, and special funds, ensuring accurate fiscal monitoring while maintaining compliance with County, State, and Federal financial regulations.
• Coordinated fiscal reporting and financial data exchanges with Auditor/Controller offices and external agencies, improving reporting accuracy and supporting timely budget adjustment decisions for leadership teams.
• Supervised and evaluated professional and administrative staff, overseeing recruitment, onboarding, scheduling, performance management, Civil Rights Plan submissions, and Workers' Compensation documentation processes.
• Managed purchasing procedures, accounting activities, and computerized financial management systems, strengthening information retrieval capabilities and improving operational reporting efficiency across departmental functions.
• Analyzed and presented financial and operational data through comprehensive reports and special projects, supporting long-term planning initiatives and assisting Department management with performance objective development.

Core Skills:

• Budget Administration
• Financial Analysis
• Grant Management
• Accounting Operations
• Personnel Administration
• Financial Systems

• Acted as primary liaison with property management for facility maintenance, HVAC requests, security access, badges, and workplace hygiene, ensuring uninterrupted daily operations across office environments.
• Coordinated hiring, onboarding, and termination logistics by managing interview schedules, workspace preparation, access credentials, and parking documentation for new and departing employees.
• Administered facility seating arrangements, equipment allocation, and supply management while maintaining updated floor plans and seating charts supporting efficient workplace utilization and operational planning.
• Collaborated with IT teams to provision new employees according to role requirements, improving onboarding readiness and ensuring secure access to essential systems and workplace resources.
• Managed on-site events involving catering, temporary badges, conference room scheduling, audiovisual coordination, and safety protocol enforcement, delivering seamless support for executive and organizational activities.
• Developed office service procedures covering document retention, purchasing, mail operations, facilities maintenance, travel coordination, and supplier management, reducing operational costs while improving service delivery efficiency.

Core Skills:

• Facilities Coordination
• Vendor Management
• Access Control
• Workplace Operations
• Event Coordination
• Document Retention

• Served as on-site Safety Coordinator and primary liaison with Risk Management, leading safety training, fire drills, and emergency preparedness protocols to maintain regulatory compliance and workplace readiness.
• Supported Business Continuity of Operations and Disaster Recovery initiatives by coordinating operational response procedures and strengthening communication processes during critical business interruptions and emergencies.
• Processed employee expense reimbursement requests through detailed auditing and verification procedures, improving financial accuracy while ensuring timely resolution of reimbursement discrepancies and reporting issues.
• Conducted quarterly badge swipe audits with IT-Facilities teams and maintained inventory records for office, restroom, and break room supplies, supporting secure and efficient workplace operations.
• Coordinated employee engagement programs, onboarding activities, training sessions, investor luncheons, and company events, enhancing employee participation and delivering organized experiences for internal and external stakeholders.
• Facilitated corporate communication meetings, reception support, mail tracking, presentation assembly, and guest assistance services, ensuring professional on-site experiences for Selene associates, vendors, and investors.

Core Skills:

• Risk Management
• Disaster Recovery
• Expense Auditing
• Inventory Management
• Employee Onboarding
• Event Coordination

• Directed departmental administrative operations by organizing workflows, supervising personnel, and ensuring timely completion of assignments supporting daily business and government compliance requirements.
• Implemented operational policies and procedures that improved departmental efficiency, strengthened service delivery standards, and streamlined coordination between internal divisions and external agencies.
• Collaborated with Department/Office Heads to resolve operational challenges, evaluate corrective actions, and support informed decision-making across administrative and financial management functions.
• Supervised personnel administration activities, including hiring, grievance procedures, employee training, payroll tracking, and overtime monitoring, maintaining compliance with organizational workforce policies and procedures.
• Prepared financial and statistical performance reports for Department/Office leadership and State and Federal governments, translating operational data into actionable budget planning and resource allocation strategies.
• Managed departmental budgets and operating supply inventories by monitoring expenditures, justifying annual funding requests, authorizing purchases, and maintaining continuous analysis of budget disbursement activities.

Core Skills:

• Budget Administration
• Payroll Management
• Financial Reporting
• Policy Development
• Personnel Supervision
• Inventory Control

• Managed grant records and reporting activities, including financial tracking, process documentation, and close-out reporting, ensuring compliance with funding requirements and accurate submission timelines.
• Resolved citizen complaints, concerns, and service requests by coordinating timely corrective actions, improving public satisfaction and strengthening responsiveness across departmental operations and community interactions.
• Supervised departmental staff and support personnel by providing direction, motivation, and performance guidance, fostering accountability and maintaining consistent operational effectiveness during daily activities.
• Administered requisition preparation and approval processes while supporting financial programs and County-wide initiatives, ensuring procurement accuracy and alignment with departmental budget requirements.
• Communicated regularly with employees, elected officials, appointed leaders, and citizens to provide updates, address operational issues, and improve coordination across interdepartmental functions and activities.
• Supported workforce development and emergency preparedness efforts through employee training, progress reporting, workshop participation, and designated hazardous weather response responsibilities, maintaining continuity of critical operations.

Core Skills:

• Grant Administration
• Financial Reporting
• Public Relations
• Requisition Management
• Staff Supervision
• Emergency Coordination

• Maintained organized records for administrative service contracts, software subscriptions, and vendor relationships, improving contract visibility and ensuring accurate tracking of operational service agreements.
• Reconciled billing statements against service contracts and subscription agreements, identifying discrepancies and supporting cost-effective management of administrative and technology-related expenditures across departments.
• Collaborated with IT vendors to maintain current software licenses, communication platforms, and technology assets, ensuring uninterrupted access to critical organizational systems and services.
• Optimized software subscriptions and licensing utilization by recommending cost-saving strategies, balancing staff accessibility requirements with fiscal responsibility and operational efficiency objectives.
• Developed standard operating procedures for licensed services, office equipment, and technology usage, strengthening compliance, improving training consistency, and supporting efficient workplace operations.
• Administered communication platforms, asset management systems, and technology upgrade initiatives while coordinating with IT service partners to ensure reliable equipment performance and fulfillment of contracted services.

Core Skills:

• Contract Administration
• License Management
• Asset Tracking
• Vendor Coordination
• Software Administration
• Technology Operations

• Collaborated with Finance & Accounting teams to provide accurate asset data for financial reporting, supporting effective tracking of organizational technology and operational resources.
• Coordinated employee onboarding and offboarding processes for on-site and remote staff, ensuring timely equipment provisioning, account updates, and secure recovery of company assets.
• Managed Executive Office facility operations by serving as liaison with property management for maintenance, parking, security access, building amenities, and workplace environment concerns.
• Facilitated smooth office operations through oversight of postage systems, copy services, shipping accounts, and external facility vendors, improving administrative efficiency and service continuity.
• Administered travel service coordination by supporting employees with travel procedures, billing processes, and communication with preferred travel agents and service providers.
• Maintained Executive Office record retention systems, office supply inventories, and reception support coverage while preparing facilities for tours, meetings, and special organizational events.

Core Skills:

• Asset Management
• Facilities Coordination
• Travel Administration
• Records Retention
• Vendor Management
• Office Operations

• Directed physical plant operations by coordinating facility maintenance activities, vendor partnerships, and utility services to ensure safe, efficient, and compliant workplace environments.
• Served as liaison between vendors, utility representatives, inspectors, and IHB leadership, improving communication efficiency and maintaining uninterrupted operational support across facility functions.
• Managed schedules for required inspections and regulatory reviews, ensuring continuous compliance with applicable laws, Joint Commission standards, and organizational safety requirements.
• Planned and coordinated construction and renovation projects within IHB, overseeing timelines, procurement activities, and contractor collaboration to support operational and infrastructure improvement goals.
• Administered Joint Commission Environment of Care and Emergency Management standards, leading site-specific emergency drills and annual Hazard Vulnerability Analysis initiatives to strengthen preparedness readiness.
• Supervised procurement of facility supplies, equipment, and phone system support services, maintaining operational continuity while improving resource availability and technical reliability across departments.

Core Skills:

• Facilities Management
• Emergency Preparedness
• Regulatory Compliance
• Vendor Coordination
• Project Management
• Procurement Operations

• Maintained and submitted purchase requisitions through the Sage system, ensuring accurate procurement processing and timely acquisition of operational supplies and services.
• Coordinated laundry service operations with clinical departments by monitoring service delivery, resolving issues, and supporting uninterrupted patient care and facility functionality.
• Supervised assigned staff while supporting special projects, recordkeeping activities, and regulatory documentation preparation for funding applications and compliance-related organizational reviews.
• Administered IHB security alarm systems and badge access functions, collaborating with staff to strengthen facility security and maintain safe workplace operations at all times.
• Participated in Risk Management, Infection Control, and Quality Improvement initiatives, contributing to Safety, Risk Management, and Quality Improvement Committee activities supporting organizational compliance standards.
• Managed contract tracking for Patient Care, Facilities, and Copier services while maintaining complaint and incident records, improving accountability and supporting operational performance evaluations.

Core Skills:

• Procurement Management
• Security Administration
• Contract Tracking
• Regulatory Compliance
• Risk Management
• Incident Reporting

• Directed development and management of Fire operating and capital budgets across General Fund, Capital Improvement Program Fund, and Public Safety Grants, ensuring alignment with departmental funding priorities.
• Developed short-term and long-term financial plans for the Garland Fire Department, supporting operational sustainability and improving allocation strategies for critical public safety initiatives.
• Oversaw accounts payable, accounts receivable, procurement card administration, and purchase order processes, strengthening fiscal accountability and improving reconciliation accuracy across departmental transactions.
• Implemented fiscal policy modifications and internal control audits, identifying process improvement opportunities that enhanced compliance standards and increased operational efficiency within financial management functions.
• Administered reconciliation and application processes for multiple grants, ensuring accurate reporting, regulatory compliance, and effective utilization of public funding resources and program allocations.
• Prepared and presented complex financial reports, policy recommendations, and executive correspondence for department leadership while providing strategic guidance during operational and budget planning meetings.

Core Skills:

• Budget Administration
• Grant Management
• Financial Auditing
• Procurement Management
• Fiscal Planning
• Internal Controls

• Directed talent development and performance management initiatives for Administrative Services staff, improving employee retention while strengthening accountability, succession planning, and cross-functional operational support capabilities.
• Cultivated a service-driven workplace culture by mentoring teams, recognizing employee contributions, and conducting regular one-on-one meetings focused on performance feedback and professional development opportunities.
• Prepared and delivered comprehensive performance evaluations while addressing performance challenges constructively, ensuring consistent staff expectations and alignment with organizational operational and service standards.
• Documented and maintained departmental procedures with cross-training and backup coverage plans, reducing workflow disruptions and improving continuity across critical administrative service functions.
• Collaborated with HR, IT, BusCon, and business stakeholders to coordinate training programs, security protocols, badge access procedures, and operational best practices supporting organizational efficiency.
• Partnered with Managers and the Director, Administrative Services, on cross-functional initiatives, identifying process improvements and technology enhancements that increased team flexibility and operational effectiveness.

Core Skills:

• Performance Management
• Process Improvement
• Cross-Functional Coordination
• Staff Development
• Operational Training
• Workflow Optimization

• Managed Executive Assistants and Office Services team members within the Detroit office, overseeing operational performance, workload coordination, and administrative support for multiple senior stakeholders and executives.
• Led coaching and mentoring initiatives that improved team effectiveness, increased employee engagement, and strengthened job satisfaction through continuous feedback and professional development support programs.
• Evaluated staff performance through detailed assessments, real-time coaching, and comprehensive performance reviews, ensuring alignment with established expectations and organizational service delivery standards.
• Coordinated individualized and group training programs while overseeing timesheet approvals and operational accuracy, improving workforce accountability and administrative process consistency across office functions.
• Supported regional recruiting and onboarding initiatives for Executive Assistants and Office Services personnel, enhancing staffing connectivity and strengthening collaboration between internal and external stakeholders.
• Partnered with the office managing partner to execute office agendas, oversee connectivity budgets, coordinate office events, and manage facilities-related onboarding, parking, and workplace support activities.

Core Skills:

• Team Leadership
• Performance Management
• Administrative Operations
• Workforce Development
• Facilities Coordination
• Executive Support

• Managed front desk operations by greeting employees and guests, administering Daily Health Screening procedures, and coordinating package and delivery handling to maintain secure workplace access.
• Maintained file room records through database systems by organizing electronic and physical documentation, tracking material removals, and resolving missing file discrepancies with accurate record controls.
• Retrieved warehouse files upon request from Supervisors and Benefit Analyst teams, supporting timely access to operational records and improving administrative response efficiency across departments.
• Provided administrative support for cross-functional projects by updating electronic filing structures, routing design and construction submittals, and assisting departments with documentation management activities.
• Assisted with funding request coordination and financial reconciliation processes, ensuring accurate tracking of requested and received funds while supporting purchase request administration requirements.
• Supported dispute resolution and equitable adjustment requests through detailed data gathering, report analysis, and research assistance, contributing to informed decision-making and operational problem resolution efforts.

Core Skills:

• Records Management
• Database Administration
• Document Control
• Funding Reconciliation
• Administrative Support
• Data Analysis

• Executed all Administrative Assistant responsibilities while supporting branch operations, maintaining workflow continuity, and ensuring timely completion of administrative and operational assignments.
• Processed new hires and conducted introductory training sessions, accelerating employee onboarding readiness and improving compliance with branch procedures, systems, and operational expectations.
• Administered payroll-related activities, including reimbursements, deductions, employee identification updates, time-off requests, and issue resolution, ensuring accurate payroll processing and employee support services.
• Reviewed and coded expense reports, updated administrative spreadsheets, and maintained billing records for new jobs, strengthening financial tracking accuracy and branch reporting efficiency.
• Coordinated travel arrangements for out-of-town projects while assisting with audits, billing job files, SRM schedule updates, and case study completion for applicable operational projects.
• Maintained Restore 365 data integrity through ongoing data entry and system upkeep while supporting team-building activities and traveling Clerk responsibilities across multiple branch locations.

Core Skills:

• Payroll Administration
• Expense Reporting
• Data Management
• Travel Coordination
• Billing Support
• Administrative Operations

• Managed project audits and billing activities for large-scale restoration operations, ensuring accurate financial documentation and timely processing of project-related contractual obligations.
• Oversaw DocuSign contract administration by organizing, reviewing, and distributing agreements, improving contract execution efficiency and supporting compliance with operational and client requirements.
• Approved technician time records for out-of-town assignments while coordinating airfare, lodging, and travel logistics, ensuring cost-effective workforce deployment during remote project operations.
• Responded to CAT events by establishing team home bases, coordinating franchise onboarding within SRM Restore 365 platforms, and supporting rapid operational readiness for disaster response teams.
• Administered SharePoint organization, accident reporting processes, and SRM-related HR support, including benefit enrollment, Work Comp Claims, and unemployment claim coordination activities.
• Monitored annual spending for office operations, uniforms, shipping, software, and hardware while assisting Residential Branches and the SRM Managing Director with strategic operational initiatives.

Core Skills:

• Contract Administration
• Project Auditing
• Travel Coordination
• SharePoint Management
• Disaster Response
• Budget Monitoring