Published: Oct 30, 2024 - The Academic Counselor provides essential guidance to students by facilitating self-assessment processes and exploring career goals aligned with their abilities and interests. Expertise in course content and admission procedures ensures that prospective candidates receive accurate information and support throughout their enrollment journey. Building strong relationships and maintaining a comprehensive student database enhances communication and increases enrollment conversions while achieving assigned targets.
Tips for Academic Counselor Skills and Responsibilities on a Resume
1. Academic Counselor, Bright Futures College, Orlando, FL
Job Summary:
- Maintain a welcoming and supportive climate for current and prospective students.
- Provide academic advising support and success coaching as develop educational plans with students to meet their goals - person al, educational and professional.
- Inform students of university, college and department policy, and share community resources to ensure student success.
- Review, interpret and explain student education records including evaluation of AP/IB credits, running start and transfer credits
- Assist students in making informed educational choices with use of their Degree Audit Report and other planning tools such as MyPlan.
- Recommend appropriate course loads and help in resolving registration issues that arise including the distribution of add codes, managing course waitlists, non-major enrollment, or resolving registration holds.
- Identify, monitor and support students with academic difficulties.
- Make referrals to other campus resources when needed and coordinate with the College of Engineering Academic Affairs Office and the Office of Community Stands & Student Conduct in the case of academic misconduct.
- Counsel and coach students on complying with departmental continuation policies and monitor student degree progress.
- Review and consult with students on Advisor-Assisted Drop Requests, offering holistic advising practices to support students as they exercise their decision making.
- Create content for the Canvas Advising Resource, manage and monitor student experience, and continually update to better serve students.
- Assist department web and communication team in creating public facing material for website, brochures, and other material to a broad audience.
Skills on Resume:
- Student-Centered Advising (Soft Skills)
- Educational Planning (Hard Skills)
- Policy Knowledge (Hard Skills)
- Record Evaluation (Hard Skills)
- Advising Tools (Hard Skills)
- Academic Support (Soft Skills)
- Conflict Resolution (Soft Skills)
- Content Creation (Hard Skills)
2. Academic Counselor, Pathways to Success Institute, Dallas, TX
Job Summary:
- Serve on departmental admissions committee, verify and organize application data including interpreting educational records and transfer credits.
- Assist committee in building and assessing admission policies to ensure department and college admission goals are aligned.
- Consult on enrollment trends, retention, admission offer and acceptance rates to align with departmental graduation targets.
- Represent the undergraduate program as a member of the Mechanical Engineering Diversity and Outreach Committee.
- Collaborate with students, faculty, and staff across the department and UW in support of ongoing diversity, equity, and inclusion efforts.
- Serve as a creative force for thoughtful and intentional efforts that support the departments equity and inclusion goals.
- Assist in the preparation and submission of course change and new course application materials.
- Consult with faculty on assessing impacts of curriculum changes on the program and course enrollments.
- Familiarity with ABET (engineering's accreditation board)
- Coordinate the departmental scholarship application and awards.
- Manage process from beginning to end keeping detailed record in coordination with faculty and other advising staff to award some 60-70 student awards.
- Assist faculty and instructors in the ordering textbook and other course materials.
- Assist faculty and instructors in setting up course evaluations.
Skills on Resume:
- Application Verification (Hard Skills)
- Policy Assessment (Hard Skills)
- Enrollment Trends (Hard Skills)
- Diversity Advocacy (Soft Skills)
- Collaboration (Soft Skills)
- Curriculum Evaluation (Hard Skills)
- Scholarship Coordination (Hard Skills)
- Course Materials Support (Hard Skills)
3. Academic Counselor, Horizon Educational Services, Phoenix, AZ
Job Summary:
- Share resources with faculty on best practices, including College of Engineering resources relating to mid-quarter evaluations and faculty consulting services to improve teaching and learning across the department.
- Support incoming student orientation and new student activities.
- Support student services team with the coordination of the annual department graduation ceremony.
- Assist in all levels of event planning from catering and coordination of space rentals, to selecting speakers, proofreading programs, and handling other logistics required in event support for approximately 1200 guests.
- Represent the department during informational fairs, classroom or program support visits such as STARS or EPEs, and other STEM community events schedule on-campus and off-campus.
- Be able to deliver effective presentations on the interdisciplinary nature of engineering and how Mechanical Engineering students play a role in solving today's most pressing challenges.
- Represent the department at local and nationwide conferences, serve as a recruiter for prospective undergraduate and on occasion for the graduate program.
- Develop and implement educational and counseling plan with modern methods of teaching and mentoring
- Contacting students and explain about the course
- Conduct group or individual counseling sessions to assist students with problems or concerns
- Assess students, help them realise their strengths
- Complete assessments and tests, analyse results and provide feedback
- Prepare course material and keep it updated
Skills on Resume:
- Resource Sharing (Hard Skills)
- Event Coordination (Hard Skills)
- Orientation Support (Soft Skills)
- Presentation Skills (Soft Skills)
- Recruitment (Soft Skills)
- Counseling (Soft Skills)
- Assessment Analysis (Hard Skills)
- Course Material Development (Hard Skills)
4. Senior Academic Counselor, Maplewood Community College, Maplewood, NJ
Job Summary:
- Provide one-on-one meetings with diverse current business students assigned to case load (Freshman Direct, Transfer, Standard admits).
- Individual and group advising of students via drop-in or scheduled appointments, Zoom, phone or email contact.
- Discuss time-to-degree, graduation planning, option selection and registration as it relates to career objectives.
- Counsel students experiencing academic or personal hardships and make referrals to appropriate campus resources
- Document interactions with students via on-line record keeping system.
- Assist students through the University administrative system.
- Conduct new student orientations and Freshman Direct Seminar.
- Meet with high school, UW pre-majors and transfer students to discuss the benefits of a Foster degree and the admission process (eligibilities, prerequisites, admission tests, deadlines).
- Communicate competitive nature of program and strategize best approaches to enhance admission possibilities.
- Counsel students on match between career objectives and Foster School opportunities as well as alternative educational options.
Skills on Resume:
- Individual Advising (Soft Skills)
- Group Advising (Soft Skills)
- Graduation Planning (Hard Skills)
- Counseling (Soft Skills)
- Documentation (Hard Skills)
- Orientation Facilitation (Hard Skills)
- Program Communication (Soft Skills)
- Career Counseling (Soft Skills)
5. Senior Academic Counselor, Riverside College, Riverside, CA
Job Summary:
- Conduct information sessions, and workshops to groups from 10 to 75 participants.
- Meet one-on-one with and advise applicants denied to the Foster School by discussing strategy and alternate programs.
- Provide regular drop-in advising hours.
- Evaluate diverse applicants for admission to the Undergraduate Program.
- Act as a resource for advising and student service colleagues across campus and other educational institutions
- Work with the Registrar’s Office and other units on campus to help students resolve problems appropriately.
- Promptly respond to email and in-person requests from students, faculty, and staff.
- Collect and analyze data related to enrolled students, program performance and other benchmarks identified by the Undergraduate Programs Office.
- Serve and participate on Foster and University committees as assigned or designated.
- Support Foster Undergraduate Programs events and participate fully in a fast-moving team environment where everyone is expected to roll-up their sleeves and contribute
Skills on Resume:
- Workshop Facilitation (Soft Skills)
- One-on-One Advising (Soft Skills)
- Drop-in Advising (Soft Skills)
- Applicant Evaluation (Hard Skills)
- Resource Networking (Soft Skills)
- Problem Resolution (Soft Skills)
- Data Analysis (Hard Skills)
- Team Collaboration (Soft Skills)
6. Academic Counselor, Gateway Academy, Indianapolis, IN
Job Summary:
- Provide academic assessment subject matter expertise to students, faculty, and staff seeking post-secondary degrees.
- Provide counseling in response to the educational needs of students and identify gaps or challenges in the academic counseling process in order to provide research/recommendations on alternative solutions.
- Develop assessment templates for plans of academic action which will seek to help students pursuing on and off duty education ultimately obtain postsecondary and graduate degrees.
- Monitor progress of students pursuing on and off duty education leading to postsecondary and graduate degrees.
- Assess and recommend resources required to support students in order to maintain satisfactory progress towards achievement of educational goals.
- Identify gaps or challenges of SOF personnel seeking on and off duty education in order to research and recommend alternative solutions or risk mitigations.
- Maintain a database of SOF enrollees and graduates from voluntary education programs that is readily accessible to JSOU leadership in order to aid in the determination of the effectiveness of JSOU academic partner programs.
- Create articulation agreements for JSOU partnerships with select schools and work necessary staffing actions for HQ USSOCOM and partner university concurrence.
- Maintain a readily accessible library of all JSOU partner school articulation agreements.
- Support university leadership on student issues and/or resourcing concerns and anticipated shortfalls.
- Identify colleges and universities with degrees and/or certificate programs in order to development articulation agreements with those institutions to maximize transfer credits for JSOU courses.
- Assist with efforts to gain or maintain DoD and service programs designed to provide off duty education financial resources to SOF personnel.
- Assist with efforts to pursue expanded authorities to fund postsecondary education for SOF personnel.
- Coordinate efforts with SOF component educational advisors.
Skills on Resume:
- Subject Matter Expertise (Hard Skills)
- Educational Counseling (Soft Skills)
- Assessment Development (Hard Skills)
- Progress Monitoring (Hard Skills)
- Resource Assessment (Hard Skills)
- Gap Analysis (Hard Skills)
- Articulation Agreements (Hard Skills)
- Database Management (Hard Skills)
7. Academic Counselor, Summit Hills University, Boulder, CO
Job Summary:
- Responsible for the course promotion and sales
- Meet the targets set by the team leader
- Create a positive brand image and awareness among prospective students
- Provide comprehensive counselling to students regarding admissions in countries
- Provide telephonic counselling to the leads of all resources & invite them to walk into the office for counselling.
- Assist students with visa requirements for particular countries
- Ensure efficient & appropriate communication with students related to batch details, timelines and updates.
- Preparing documents and maintain proper records of all the meetings.
- Taking mock interview of the students and preparing them for visa interviews
- Managing the day-to-date activities of the SSS/TRIO Mentor Program to serve a minimum of 140 low-income, first generation, and/or disabled students.
- Advising students (academic advising) and the supervision of student workers as Peer Mentors.
- Manage a caseload of 80+ students providing academic advising and/or mentoring.
- Work closely with the Academic Support Center at City College to coordinate tutoring for students
- Working closely with the Academic Counselor from the MSUB SSS/TRIO program.
- Responsible for most of the marketing for the SSS/TRIO program at City College including but not limited to social media, website maintenance, marketing the program on the MSUB and City College campuses, and organizing and participating in various events.
Skills on Resume:
- Course Promotion (Hard Skills)
- Target Achievement (Soft Skills)
- Brand Awareness (Soft Skills)
- Student Counseling (Soft Skills)
- Visa Assistance (Hard Skills)
- Communication Skills (Soft Skills)
- Record Keeping (Hard Skills)
- Mentoring (Soft Skills)
8. Academic Counselor, New Horizons Learning Center, Richmond, VA
Job Summary:
- Intensive sales activity by telephonic, email and other platforms to student requirement and conversion targets.
- Ensure that sales enquiries and applications are converted via focused follow up activity.
- Work closely and support the wider sales team to follow up the lead generation following in marketing activities
- Record the details of all sales activity after each call and ensure a high degree of accuracy
- Handle inbound and outbound calls to generate applications & admissions for various courses offered at the University
- Handle Students and Parents queries over Phone, e-mail & Chat Sessions
- Manage regular communication with students and parents through Mails, SMS & other mediums of communication
- Effectively manage leads allocated & maintain student communication record using CRM
- Represent University at various events, education fairs and forums
- Building relationship with Schools / Junior colleges and Test Prep institutes in the allocated region
- Execute tasks allocated to back-end operations of Marketing & Admissions department
Skills on Resume:
- Sales Activity (Hard Skills)
- Lead Conversion (Hard Skills)
- Team Collaboration (Soft Skills)
- Sales Record Keeping (Hard Skills)
- Inbound/Outbound Calls (Soft Skills)
- Student Communication (Soft Skills)
- CRM Management (Hard Skills)
- Event Representation (Soft Skills)
9. Academic Counselor, Evergreen College, Seattle, WA
Job Summary:
- Develop meaningful relations across a diverse population of students to facilitate progression student success.
- Collaborate with and coach students through their program by creating specific action plans to remove roadblocks and support their advancement, and long-term success.
- Assess student needs using all available tools and resources to plan interventions to support student progression.
- Act as a liaison between the University and students with respect to degree options, program requirements and graduation.
- Provide students with accurate, complete and timely information on University policies and procedures.
- Coordinate with students on all credit options to develop an academic plan that is best suited to their needs and career goals while taking into consideration how to minimize cost and time to graduation.
- Make informed decisions and apply sound judgment to independently support assigned student population.
- Establish and maintain professional working relationships across internal departments to ensure students benefit from a variety of professional knowledge and perspectives.
- Provide feedback on ways to continuously improve the student experience by way of recommending changes and sharing student feedback.
Skills on Resume:
- Relationship Building (Soft Skills)
- Student Coaching (Soft Skills)
- Needs Assessment (Hard Skills)
- Liaison Role (Soft Skills)
- Policy Communication (Hard Skills)
- Academic Planning (Hard Skills)
- Sound Judgment (Soft Skills)
- Continuous Improvement (Soft Skills)
10. Academic Support Counselor, Crestview University, Fort Worth, TX
Job Summary:
- Promote the availability of academic support services to students through publications, web alerts, open houses, information sessions, email, open office hours, and other forms of communication
- Contribute to the creation of a culture that supports student wellness and success.
- Design and implement strategies to enhance diversity and inclusion.
- Aids students in the form of instruction, coaching, and reflection to students struggling academically.
- Regularly review the need for academic support, methods of delivery, quality, and outcomes of academic support in consultation with Assistant Dean and Program Directors.
- Guide students through online orientation to the School of Nursing, by helping students through the details of pre-enrollment requirements, answering questions, and addressing concerns.
- Develop academic support plans to maintain high-touch support for students.
- Provide early intervention to students of concern who demonstrate need based on readiness assessment.
- Track student progress, collect and analyze data regarding student success through to licensure or certification.
- Assist students in NCLEX preparation as a content and testing expert.
- Maintain a database of all requests for individual and group academic support and report
- Partner with faculty in supporting students of concern, proctor exams as needed, assist with accommodations for students with disabilities as directed, and troubleshoot concerns.
- Attend periodic faculty program and Curriculum committee meetings.
- Complete ATI training for NCLEX preparation and become familiar with all resources available from vendor.
- Presents at open houses and orientation sessions.
- Coordinates special events for at risk student groups.
- Maintain positive public relations through the provision of expert assistance.
- Serves as a resource regarding program details and the Institute for prospective and current students and faculty.
Skills on Resume:
- Service Promotion (Soft Skills)
- Student Wellness (Soft Skills)
- Diversity & Inclusion (Soft Skills)
- Instruction & Coaching (Soft Skills)
- Program Review (Hard Skills)
- Orientation Guidance (Soft Skills)
- Data Tracking (Hard Skills)
- NCLEX Preparation (Hard Skills)
11. Academic Counselor, North Valley College, Boise, ID
Job Summary:
- Acting as a facilitator of group counselling sessions or a mediator in a conflict resolution setting.
- Discussing clients desired goals and outcomes.
- Providing relevant information or resources specific to the clients needs.
- Assisting clients to set goals and adopt strategies to address their issues.
- Referring clients to other healthcare professionals
- Liaising with healthcare professionals as part of a health management team.
- Counsellors provide support to people experiencing emotional difficulties by helping them to identify and work through their issues.
- Assist people to reach their own resolutions or develop strategies to address and remedy their concerns.
- Answering incoming calls in a professional manner.
- Managing Students admission process.
- Manage student admission process and outreach programs for the colleges.
- Additional essential functions may be identified and included by the hiring department.
- Advises students and potential students concerning admission requirements, degree requirements, course selection, and related functions.
- Communicates with various offices to ensure compliance with current academic requirements and procedures.
- Participates in activities associated with the monitoring academic progress, registration of students, and maintenance of student record files.
Skills on Resume:
- Group Facilitation (Soft Skills)
- Goal Setting (Soft Skills)
- Resource Provision (Hard Skills)
- Strategy Development (Soft Skills)
- Referrals (Soft Skills)
- Professional Liaison (Soft Skills)
- Admissions Management (Hard Skills)
- Compliance Communication (Hard Skills)
12. Academic Counselor, Westfield Institute of Learning, Westfield, MA
Job Summary:
- Responsible for monitoring the academic progress of assigned sports and provide academic counseling and support services
- Report academic progress to coaches and sport administrators
- Provide resources for academic success such as access to individual and small group tutoring, large group review sessions, time management and study skill strategies
- Check classes for attendance
- Assist in tracking student-athletes’ compliance with NCAA academic eligibility requirements and progress towards Vanderbilt University undergraduate degree requirements
- Serve as a “counselor” in the sense of helping student-athletes learn time management skills to assist in balancing the demands of academics and athletics
- Serve as a sounding board for student-athletes to help them deal with issues surrounding the transition from home life to college
- Meet weekly at minimum, more often if necessary, with all freshman student-athletes as well as all student-athletes who are in danger of not achieving good academic standing by Vanderbilt standards
- Communicate every second week, more often if necessary, with all other student-athletes
- Meet with prospective student-athletes and their families
- Alert professors and/or deans to absences due to university-sanctioned travel to athletic events, medical procedures or illnesses, deaths in the family or other extenuating circumstances that may constitute a missed class
- Meet with professors, advisors and/or deans
- Serve as a resource to professors if problems arise regarding a student-athlete in which they would like assistance
Skills on Resume:
- Academic Monitoring (Hard Skills)
- Progress Reporting (Hard Skills)
- Resource Provision (Hard Skills)
- Attendance Tracking (Hard Skills)
- NCAA Compliance (Hard Skills)
- Time Management Counseling (Soft Skills)
- Communication (Soft Skills)
- Professor Liaison (Soft Skills)
13. Academic Counselor, Golden State College, Sacramento, CA
Job Summary:
- Faculty advisors for academic advising, registration assistance and discussions of majors
- Encourage open communication and development of relationship with faculty advisors
- Meet with various professionals on campus that provide supporting resources
- Collect and report academic data as needed (e.g., SEC for Academic Honor Roll, Vice Chancellor/Athletics Director, Provost’s Office, Board of Trust, etc.)
- Coordinate awards for academic and postgraduate opportunities
- Assist in upholding the departmental textbook policy
- Serve as a mentor and role model for student-athletes in terms of upholding integrity, cooperation, self-reflection and stressing the importance and benefits of education
- Work in a cooperative, team atmosphere to support student-athletes needs
- Comply with all NCAA and SEC rules and regulations
- Work in conjunction with the department’s compliance office to stay current on all rules and regulations to ensure are operating with the highest level of integrity
Skills on Resume:
- Academic Advising (Soft Skills)
- Open Communication (Soft Skills)
- Resource Coordination (Hard Skills)
- Data Reporting (Hard Skills)
- Award Coordination (Hard Skills)
- Textbook Policy Compliance (Hard Skills)
- Mentorship (Soft Skills)
- Regulatory Compliance (Hard Skills)
14. Academic Counselor, Silver Lake University, Bridgeport, CT
Job Summary:
- Know general course content (overall from catalog) and any special information about the courses.
- Guide the student advised through a self-assessment process and the exploration of their career goals and objectives consistent with their abilities, interests, and limitations.
- Build relationships with and give information to students about the latest developments.
- Attending and counseling walk-in enquiries, Email enquiries, Telephonic enquiries and web.
- Counseling the students & dealing with the student queries & enrolling.
- Maintaining student databases & providing regular feedback on leads received from Marketing Team.
- Achieving a target assigned from the Company.
- Handle Walk-in/Telephonic/mail enquiries.
- Ensure enquiry conversions in enrollments.
- Calling prospect candidates and making them aware of the program details.
- Follow-up with the candidates and convince them for seeking admission to the respective courses offered by the institution.
- Council the prospect candidates and explain them the career synergy related to their prior educational qualification.
- Explain the admission process to the prospective candidates and their family member/ loan guarantors related to loan documents.
Skills on Resume:
- Course Knowledge (Hard Skills)
- Career Guidance (Soft Skills)
- Relationship Building (Soft Skills)
- Inquiry Counseling (Soft Skills)
- Database Management (Hard Skills)
- Target Achievement (Hard Skills)
- Lead Conversion (Hard Skills)
- Admission Process Explanation (Soft Skills)