WHAT IS A SATURDAY ASSISTANT ?
The Saturday Assistant is responsible for managing appointments, client communications, and office administration with a strong emphasis on maintaining high standards. Key duties include arranging viewings, handling offers, and liaising effectively with landlords and the lettings team. The role demands excellent telephone, verbal, and written communication skills, along with strong multitasking and organizational abilities.
Need-to-Know Overview of a Saturday Assistant
1. Saturday Assistant Functions
- Arranging appointments, providing post viewing feedback to clients
- Taking offers and liaising with landlords effectively
- Meet and greet clients in the office
- Liaising with the lettings team over appointments and the handover and collection of keys
- General office administration including filing, updating brochure displays, post, brochure mail outs.
- Registering applicants on to the database
2. Saturday Assistant Requirements and Qualifications
- Ability to communicate effectively and clearly to all clients and stakeholders in person and via email and telephone
- Excellent verbal and written communication skills (i.e., initiative, judgment, discretion, and confidential information).
- Strong multitasking, coordinating, and organizational skills.
- Personable and enthusiastic attitude
- Good IT skills
- Professional approach to work
- Strong organization skills
- Ability to work with discretion and diplomacy
- An interest in property and knowledge of the area would be desirable
- A driving license is essential for this position